SYED FAISAL LATIF

House # 3, Opposite Banat School, Police Officer Colony Road, Abbottabad

Cell: 0333-5047077
Email:syedfaisallatif@hotmail.com

Career Objective

To join a dynamic & progressive organization offering avenues of diversified exposure of

personal and professional growth. With over 7 years of professional experience and sheer
determination, I want to offer my learnt skills to contribute towards the achievement of
organizational endeavors.

Professional Experience

MICRO ELECTRONICS INTERNATIONAL Pvt Ltd Islamabad: Asst. Manager

Technical/Customer Services (1st of April 2016 till 27th of May 2018)

Core Responsibilities

 Responsible for the planning, management, coordination and financial control of a

project.
 Configuration/Testing of Kenwood VHF Sets (TK-2317, TK-2212, TK-270G), Hytera
VHF sets (MPD 2505G), Excera VHF sets, Vocality HF sets (B4W), Barrett HF sets.
 Being a point of escalation for all customer service issues.
 Track customer complaint resolution.
 Handling complex and escalated customer service issues.
 Ensuring consistently high levels of customer excellence at all times.

ZONG: Cluster Lead FOPS CMPAK NORTH-1/CENTRAL-4 Region (1st of April 2014 till
31st of March, 2016)

Core Responsibilities

 Reporting to HQ as Cluster Head managing 200 sites.

 Publishing KPI’s within region as well as HQ on daily basis including OMT, TCHA,
Fuel Consumption, Customer Complaints as per company SOP.
 Weekly visit of clusters for Audit purpose.
 Daily correspondence with HQ and Central Region regarding projects in process.
 Correspondence with various vendors.
 Custodian / Handling 7 O&M teams in C-4 Region.
Corrective Maintenance

 To assist team members on issues related to power, media and transmission.

 Proactive in rectifying all external and internal alarms.
 Fault diagnosis, analysis and troubleshooting issues of VSWR, Rectifier and Microwave
link.
 Good Knowledge of Huawei RTN 910 & 950.
 Site microwave health check via ALCATEL-LUCENT software.
 Good Knowledge of E1 cable patching at SDR sites.

Preventive Maintenance

 To do preventive maintenance with a team on routine basis for BTS and SDR sites.
 To check site battery bank backup and reporting of external alarms correctly
 42 Sites Cluster Custodian
 Weekly Site Audits and Alarms Rectification
 Daily Reports and Feedbacks (Data Management)
 Diesel Genset health check at every visit.
 Working on Regional basis with External Vendors

PM Coordinator: Celeros Networks Ltd, Multan (10th of July 2012 till 31st of March 2014).

 O&M of CMPAK Central-III Region

 Preventive Maintenance
 Coordination between operator and vendor to ensure the timely deliverance of solutions
to various issues.

Project Coordinator: TOLLINK PAKISTAN, Islamabad (1st of August 2011 till 09th of July
2012).

 Installation, Testing, commissioning of Electronic Toll and Traffic Management Systems.

 Related Civil, Mechanical and Electrical Works.
 Project Costing, Budgeting and onsite execution of works.
 Project Closing and correspondence with clients and relevant authorities.

Internships

TELEPHONE INDUSTRY OF PAKISTAN, Haripur (9th of February 2009- 8th of March 2009).

PTCL PAKISTAN, Abbottabad (25th April 2011- 6th June 2011).

Academic Qualification

Bachelor of Electronics Engineering: Feb 2011

COMSATS Institute of Information Technology, Abbottabad
CGPA: 2.92out of 4.0(73%)
Research Topic/Prototype: Optical Tracking System.

Intermediate: June 2004 (FSC pre-engineering)

PAKISTAN INTERNATIONAL PUBLIC SCHOOL & COLLEGE Abbottabad
Marks: 870/1100 (79.1%)

Matriculation: June 2002 (Science)

PAKISTAN INTERNATIONAL PUBLIC SCHOOL & COLLEGE Abbottabad
Marks: 700/850 (82.4%).

Professional Qualification

 Optical Fiber Transmission System and Jointing: Telecom Foundation Training

Institute, Lahore, Pakistan Jan-Mar 2010 (235/300) (78 %)
 CCNA Training Course: CORVIT, Lahore, Pakistan Jul-Aug 2008
 Certificate in Desktop Publishing & Designing: AR Computer College,
Rawalpindi, Pakistan Mar-Nov 2006. (A+ Grade)

Technical Skills

Programming Languages: MATLAB, VHDL, GMWIN (PLC)

Software Products: MS Office, Corel Draw, Adobe Photoshop, Adobe Reader, Microwind, Pspice.
Operating System: Windows98/2000/XP/Vista/7
Presentation: Developed ability to produce reports and presentations to a professional standard.
Analysis & Evaluation: Proficient in assessing data and formulating solutions.
Organizational: Effective at time management and prioritizing tasks to achieve deadlines.
Interpersonal/Communication: Strong team working, leadership and communication skills.

Projects

 Optical Tracking System.

 Implemented simulation in MATLAB
 Implemented charging-discharging of camera flash light.
 Implemented automatic buzzer using microcontroller.

Hobbies & Interests

Travelling, sports and catching up with the latest movies

Reference
Will be furnished upon request