Complains, requirements and solutions to satisfy the

customer needs.
International physical distribution

SENA
Ficha:2104636
German Vanegas
Daniel Herrera
Cristian conde
Wilmar Lara
Diego Acosta
 Complains and requeriments
(Simple Past ed-did-did not)
1.Did not perfom the prior review of the rigor
documents. By the customs intermediation
companies
2.did send the merchandise to other
destinations
3.did port delayed the container
4.did noncomplice of the carriers
5. they did not store the products well
6. did not make the correct inventory
7. did the inaccuracies of the stored goods
8. did the storage of unservable material
9. did not is the lack of planning
10. send the goods to other destinations
Customers are not an interruption of our
work
INTERRUPTION
they are the purpose of it.
Solutions
( Present Perfect have/has verb
in PP)
Have implemented firs send the
documents to the customs people
The customer has labels to mark the
merchandise
The client have aware of the delays
since the merchandise is reviewed by the
police
The customer has way to contact
customer service so they know why the
delay was
The customer has and sends a
supervisor to inspect the cargo
The client has access to the companys
inventory system
Customer has permission to view
inventory
The client has the post to destroy what is
no longer useful
The client and the operator have an
improvement plan for the dispatch
The operator have makes a route so that
the merchandise does not get lost
Purpose