Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
(RFP)
Author: Nneka
Date: 10 – Sep – 2020
Version: 0
1. TABLE OF CONTENTS
1. TERMINOLOGY
1.1. Reference to Labeled Provisions
Each reference in this Request for Proposal to a numbered or lettered “section”, “subsection”,
“paragraph”, “subparagraph”, “clause” or “subclause” shall, unless otherwise expressly
indicated, be taken as a reference to the correspondingly labelled provision of this Request for
Proposal (RFP).
1.2. Definitions
The following are the definitions of general terms used in this RFP.
2. BACKGROUND
Being in a car rental business has never been an easy task. Even giants like Hertz and Avis
had always experienced tough competition. Technologies have changed this market just like
every other. It is safe to say that all the major players already have or start web and mobile
applications that give users access to the vast range of car rental services on their computers,
laptops or smartphones. Also in the recent COVID 19 situation, where every aspect of life is
affected by the social distancing and other safety measures, having a digital existence is the
preferred and strategic goals of all known companies worldwide.
Car Castle is a standard and registered car rental company that is located in United States of
America and Canada. It also plans to also cover other states and countries in coming days. It
started its business in <<DD-MMM-YYYY>> and currently have <<number of cars/fleets>>. It
is owned by <<Owner Name>> who is notable figure in the automobile and car rental services.
Car Castle is quite optimistic that in addition to their values, highly reliable and comfortable
fleet of cars, quality of service offering, automation of their car rental services and providing
access to every user on its smartphone and computer/laptop will help them drive their car
rental business to enviable heights and also help them to attract the numbers of clients that will
make the business highly profitable.
This document entails the request for proposals for the implementation of a new website which
will be developed and will cover the different aspects mentioned in the document and
automate the processes.
1) Booking system
2) Payment Processor
3) Commission Module
3. PROJECT PURPOSE AND DESCRIPTION
This Project is about creating a Car Rental Management System for a Car Castle. This system
will be a web-based application and will consist on two parts.
1. The first part of the system will provide with a portal for customer interaction where
customers can log in to the system and search for desired vehicle and reserve them for
renting.
2. The second part of the system will allow the business to update details about new
vehicles, payment details and other details easily. The system will collect renting details from
the customer and provide them the basic cost of the transaction and confirmation of the
request. Business side users can update end renew details about vehicles and payments etc.
The system will provide an updated view.
In addition to above two parts, system will create different reports related to reservation and
bookings etc.
The purpose of this project is to
1) Design and implement a web-based application for online reservation of car from Car
Castle
2) Provide an easy platform for people who are renting cars
3) Easily search and reserve car online
4) Automation of current business process which was handled manually
4. CONTRACT
4.1. Contract Terms and Conditions
4.1.1. Agreement in Writing
1) The award of any Agreement will be at the absolute discretion of the
<<Company Name>>. The selection of a recommended Proponent/Vendor will not
oblige the <<Company Name>> to negotiate or execute an Agreement with that
recommended Proponent.
2) Any award of an Agreement resulting from this RFP will be in accordance with
the bylaws, policies and procedures of the <<Company Name>>.
3) Any Agreement must contain terms and conditions in the interests of the
<<Company Name>> and be in a form satisfactory to the <<Company Name>>.
4) Any Agreement will incorporate as schedules or appendices such part of the
RFP (including addenda) and the Proposal submitted in response thereto as are
relevant to the provision of the system and services.
4.1.2. Negotiations and Agreement:
5) The <<Company Name>> shall have the right to negotiate on such matter(s)
as it chooses with the recommended Proponent/vendor without obligation to
communicate, negotiate, or review similar modifications with other Proponents. The
<<Company Name>> shall incur no liability to any other Proponent as a result of such
negotiation or alternative arrangements.
6) If any Agreement cannot be negotiated within thirty (30) business days of notification to
the recommended Proponent/Vendor, the <<Company Name>> may, at its sole discretion,
terminate negotiations with that Proponent/Vendor and negotiate an Agreement with another
Proponent/Vendor or abort the RFP process and not enter into any Agreement with any of the
Proponents
7) During negotiations, the scope of the services may be refined, issues may be
prioritized, responsibilities among the Proponent, all staff and sub-consultants
provided by it and the <<Company Name>> may be settled and the issues
concerning implementation may be clarified.
4.1.3. Termination:
1) Upon giving the Vendor not less than thirty (30) days’ prior written notice, the
<<Company Name>> may, at any time and without cause, cancel the Agreement, in
whole or in part. In the event of such cancellation, the <<Company Name>> shall not
incur any liability to the Vendor apart from the payment for the goods, material,
articles, equipment, work or services that have been satisfactorily delivered or
performed by the Vendor at the time of cancellation.
2) Failure of the Vendor to perform its obligations under the Agreement shall
entitle the <<Company Name>> to terminate the Agreement upon ten (10) calendar
days’ written notice to the Vendor if a breach which is remediable is not rectified in
that time. In the event of such termination, the <<Company Name>> shall not incur
any liability to the Vendor apart from the payment for the goods, material, articles,
equipment, work or services that have been satisfactorily delivered or performed by
the Vendor at the time of termination.
3) All rights and remedies of the <<Company Name>> for any breach of the
Vendor's obligations under the Agreement shall be cumulative and not exclusive or
mutually exclusive alternatives and may be exercised singularly, jointly or in
combination and shall not be deemed to be in exclusion of any other rights or
remedies available to the <<Company Name>> under the Agreement or otherwise at
law.
4) No delay or omission by the <<Company Name>> in exercising any right or
remedy shall operate as a waiver of them or of any other right or remedy, and no
single or partial exercise of a right or remedy shall preclude any other or further
exercise of them or the exercise of any other right or remedy.
5) Upon termination, all originals and copies of data, plans, specifications,
reports, estimates, summaries, photographs, and other documents that have been
accumulated and/or prepared by the Vendor in performance of the Agreement shall
be delivered to the <<Company Name>> in a clean and readable format.
4.1.4. Service Requirements
<<Company Name>> is looking for services of consultancy and implementation of the Car
Rental Management System. The scope for which services are required are mentioned in
Section 10 of this document.
1) Booking system
2) Payment Processor
3) Commission Module
9) SCHEDULE OF EVENTS
Milestone: Date:
RFP Issue Date
Deadline for Proponent/Vendor Questions
Last Day for Issuing an Addendum
RFP Closing Date
Date Evaluation Expected to be Completed
Approval and Award Date
Contract Start Date
This schedule is subject to change and appropriate written notice of any changes will be
provided where feasible.
10) BUDGET
<<Will be filled by Nneka>>
11) VALUATION AND SELECTION PROCESS
a. Selection Committee
All Proposals will be evaluated through a comprehensive review and analysis by a
Selection Committee, which will include members from <<Company Name>> relevant
divisional heads.
The Selection Committee may at its sole discretion retain additional committee
members or advisors.
The aim of the Selection Committee will be to select one
(1) Proposal which in its opinion meet(s) the <<Car Castle>> requirements under
this RFP and provide(s) the best overall value.
(2) The Proposal(s) selected, if any, will not necessarily be the one(s) offering the
lowest fees or cost (pricing). Pricing is only one of the components that will be used to
determine the best overall value for the <<Company Name>>
(3) By responding to this RFP, Proponents will be deemed to have agreed that the
decision of the Selection Committee will be final and binding.
b. Selection Criteria
Evaluation Criteria Points Points Awarded
Available
A) Review of Proponent: 20% 200
Financial Stability
As per Financial Statements
Proponent Profile
Experience
Supplier Diversity
B) Experience and Qualification of 600
Proposed Bidder: 60%
CRMS
Pre & Post Hiring Support
Outcomes
Project Time Frames
Innovation
Price Evaluation
SUBTOTAL:80% 800
C) Cost:20% 200
Source: Appendix E: Price Detail Form
85% or more of costs are for direct
software delivery
Provides accurate and detailed software
costs
Demonstrated that the software
implementation activities can be provided
within proposed costs
Total =A+B+C 1,000
c. Selection Process
1) The Selection Committee will score the Proposals using the evaluation table
outlined above
2) If the submission fails any Mandatory Requirements, the Proposal will be rejected.
3) Purchasing & Materials Management Division may open the Cost of Services
envelopes to ensure compliance with the requirements of the RFP; however, the Selection
Committee will not have any knowledge of any information contained in the Cost of Services
envelopes until evaluations for the technical portion of the Proposal are complete and
Proponents have been short-listed.
4) The Proposal that achieves the highest total aggregate score will be ranked first
and considered for recommendation. In the event of a tie total score
(1) The <<Company Name>> will create a Stage 2 list of Proponents who have
achieved a “PASS” from Stage 1 - Initial Evaluation Mandatory Administrative Requirements.
(2) Stage 2 - Detailed Evaluation shall be based on multiple criteria, including:
(3) Proponent responses will be evaluated and scored using the Scoring
Criteria outlined in the Tables above – Section 11 b. Proponent's responses will be
reviewed, evaluated and assigned a numerical score ranging from a minimum of zero
(0) to a maximum of five (5).
A Proponent whose written Proposal has met or exceeded the minimum score for the
technical portion of the Proposal or has received a high ranking may be invited to an
interview with the Selection Committee, the results of which will be used by the
Selection Committee as a mechanism to revisit, revise, confirm and finalize the score
and select the recommended Proponent(s). The <<Company Name>> reserves the
right to interview up to a maximum of two (2) top ranked Proponents. The Selection
Committee may interview any Proponent(s) without interviewing others, and will be
under no obligation to advise those not receiving an invitation until completion of the
evaluation and selection process.
Where the staff team proposed by the Proponent is an important element in the
selection criteria, the staff team proposed shall be present for the interviews.
g. Clarifications
(2) The Selection Committee may request this further information from one
or more Proponent(s) and not from others.
(1) In order for the cost of services envelope to be open and evaluated,
the Proponents must score a minimum threshold of << >> for the entire Stage 2.
i. Valuation of Results
Upon conclusion of the evaluation process, a final recommendation will be made by the
Selection Committee to the appropriate << >>.
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5) APPENDICES
Appendix A – Terms and Condition for the Request for Proposal (RFP)
1. Examination of Documents
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Will be Filled by Nneka
4. Payment Terms
5. Interpretations
After the Closing Deadline each submitted Proposal shall be irrevocable and
binding on Proponents for a period of 120 days.
8. Liability
The Company shall not be liable for any costs, expenses, loss or damage incurred, sustained
or suffered by any Proponent prior, or subsequent to, or by reason of the acceptance or the
non- acceptance by the <<Company Name>> of any Proposal, or by reason of any delay in
acceptance of a Proposal, except as provided in this RFP
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CONTRACT
IN WITNESS WHEREOF, the parties have executed this Contract as of the dates below.
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Appendix C
AFFIDAVIT OF NONCOLLUSION
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Appendix D - Supplier service performance management scorecard
No Requirement Compliant
.
Ability to accommodate personal scorecards for the leadership team
Customizable reporting capabilities (Goals, Outcomes, KPIs,
initiatives, Activities) at all levels (ad-hoc drill-down reports, traffic
light status, etc.).
Ability to input issues, challenges, achievements related to goal,
initiative, or KPI.
Ability to do comparison between same KPIs from different
scorecards
Associate measures with strategic objectives
Enables scorecard users to collaborate via discussion threads about
the status of metrics and to recommend remedial action
Able to assign ownership to metrics and scorecards
End users are able to build their own metrics / set their own
thresholds using a wizard to create a metric calculation
Initiatives are linked to goals and strategic outcomes. Each initiative
can be linked to multiple scorecards and organizational units.
Basic, clear, and easy-to-use functionality for manual data collection
(through data-input).
Ability to accommodate KPIs of a qualitative nature, i.e. it is not
possible to set a numeric value that expresses goal achievement on
the KPI.
Has Gantt chart view for initiatives and associated tasks with the
ability to manage initiatives to include activities, milestones,
allocation to individuals, alerts and add links to relevant documents.
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APPENDIX E – Pricing Detail form and project pricing
Resource Per Man Day Total Man
Total Cost Remarks
Name Cost Days
Licensing
Cost
Total
Licensing
Cost
Total
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Evaluation Criteria Points Points Awarded
Available
D) Review of Proponent: 20% 200
Financial Stability
As per Financial Statements
Proponent Profile
Experience
Supplier Diversity
E) Experience and Qualification of 600
Proposed Bidder: 60%
CRMS
Pre & Post Hiring Support
Outcomes
Project Time Frames
Innovation
Price Evaluation
SUBTOTAL:80% 800
F) Cost:20% 200
Source: Appendix E: Price Detail Form
85% or more of costs are for direct
software delivery
Provides accurate and detailed software
costs
Demonstrated that the software
implementation activities can be provided
within proposed costs
Total =A+B+C 1,000
--------YES -------NO
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APPENDIX G – FORM 1 PROPOSAL SUBMISSION FORM
PROPOSAL SUBMISSION FORM
REQUEST FOR PROPOSAL No. << >>
CAR RENTAL MANAGEMENT SYSTEM
CLOSING: Time and Date
PROPONENT INFORMATION
Please complete following form, and name one (1) authorized person to be the
contact for the process and for any clarifications or amendments that might be
necessary.
Full Legal Name of
Proponent:
Any Other Trade Name under
Which the Proponent Carries on
Business:
Street Address:
City, Province/State:
Postal Code:
Phone Number:
Fax Number:
Contact Phone:
Contact Facsimile:
Contact E-mail:
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