chris f.

dauw
773.295.1601 | chris.dauw@gmail.com | 2402 W. McLean | Chicago IL

PROFESSIONAL EXPERIENCE SUMMARY

Appirio Inc. As a Senior Business and

Technology Strategy Consultant I
Technical Lead am leveraging 12+ years of deep
DeVry University | Chicago, IL 2009 - 2010 technology and leadership
 Subject Matter Expert managing technical consultants and experience to play a principal role in
development team on 10 million dollar consulting engagement developing and positioning
 Most technologically complex SFDC implementation in North innovative solutions in the Cloud
America with over 50 unique webservice integrations between Computing space.
existing on-premise enterprise solutions and cloud platforms
 Oversaw, scoped, and planned expansion of delivery team as 2.5
million initial phase expanded to nearly 10 million in additional twitter.com/chrisdauw
follow-on business across DeVry brands.
facebook.com/chrisdauw
 Executive team commended project for synergy and execution
linkedin.com/in/chrisdauw
 Managed team of subcontractors providing Eloqua services
chrisdauw.wordpress.com
 Designed ecommerce online application portal using force.com
sites, projected to generate 5 million in annual revenue
 Designed integrations to be fully fault tolerant/redundant
SKILLS
 Used “heartbeart” design pattern to bypass @future governor limits.
Solution presented at Dreamforce 2009 by Jeff Douglas (slides) Salesforce.com (SFDC)
 Developed webservice integrations to the following systems: Service-Now.com
Cloud Computing
Eloqua Equifax PossibleNow System and App Architecture
Oracle SIS Banner SIS Ext. Call Centers Force.com Development
Legacy SFDC
rd
3 party lead gen Initiate Visualforce & Apex
Sallie Mae SAT/ACT SSO Application Design
Analytics
User Experience
Technical Project Manager
J.P. Morgan | New York, NY 2009 Integration & Webservices
 Managed development and deployment of highly customized Business Process Automation
Salesforce Ideas implementation Requirements Gathering
 Extended beta components from SFDC ideas library Adobe Flex / Action Script
 Success lead to consulting engagements at Morgan Stanley Coldfusion
Javascript / extjs / Jquery
Project Manager | Technical Architect ITIL Certified
Harrahs Casino | Las Vegas, NV 2008 - 2009
 Architected, designed, and implemented the first all platform
enterprise solution utilizing force.com visualforce and apex
 Project work presented by Salesforce CEO Marc Benioff during EDUCATION
Dreamforce 2008 Keynote Address (video)
 Collaborated with SFDC Product Managers and Evangelists Marquette University
including Ron Hess, Dave Carroll, and Andrew Waite Milwaukee, WI May 1998
Bachelor of Science
 Collaborated with Senior SFDC executives and the Merrill Lynch Business Administration
LDV (Large Data Volume) Swat Team to ensure performance and
Focus on Information Tech
scalability in the multi-tenant environment
chris f. dauw
AT&T TESTIMONIALS
Independent Solution Architect | Technical Project Mgr
Chicago, IL 2007 - 2008 “We have been pushing and testing
 Built RIA’s to enable AT&T to manage new product launches SFDC for years, when it came to
across disparate product, marketing, and compliance teams. the hard project, we partnered
Leveraged Flex 3.0 and Flash Remoting to enable real-time with Appirio and they were great”
collaboration and reduce time to market - Tim Stanley, CIO of Harrahs
 Built online portal that enables Law Enforcement agencies like the speaking at Salesforce.com
FBI, DEA, CIA etc. to dynamically submit subpoenas and gain real- Enterprise CIO Council
time access to cell records, usage, and locations
 Automated investigation of erred billable charges. Estimated to
save 4.8M in investigations, missed charges and fees “Chris was nothing short of
exceptional”
THE NORTHERN TRUST
Solution Architect Chicago, IL 2005 – 2007 - Sih Lee, Director Firmwide
Engineering & Architecture
Specialized in Predictive Operations and ITIL service delivery at J.P. Morgan
methodology: asset, incident, problem, and change management
 Architected solutions for Asset Tracking: automated discovery,
reconciliation and documentation of technical infrastructure I think we have a 'first' for Appirio.
 Designed application data models, interfaces, and GUI mock-ups. It's a Thank You card (mid-project)
Coordinated end-user, testing, training, and software deployments. to Chris Dauw from Harrahs. The
 Initiated reporting effort that led to the creation of a Remedy project is huge and complex and
reporting tools team staffed with three consultants and a Lead Chris has been doing a great job
managing the high demands and
 Worked with platform owners and application delivery teams to expectations of the Harrahs
architect solutions, identify and prioritize projects. culture.
 Designed systems for U.S and International affiliates to track - Kyle Roche, Head of Sales
purchasing, shipments, interactions, contracts, and inventory Engineering at Appirio
 Created Business rule to verify data integrity and process exceptions
/ flag errant records.

NewsStand Inc.
Manager Business Development: Channel Marketing
Austin, TX 2004 – 2005
Spearheaded business development for New York Times affiliated
venture-backed distributor of digital newspapers and magazines
 Grew revenue achieving 150% of annual goal in 6 months.
 Launched University program, closing business with 15 of the
nation’s largest universities including Northwestern, Illinois, Iowa,
Indiana, Texas, Colorado, Nebraska, Arizona and Ohio
 Deep interactive media expertise, demonstrated record of thought
leadership and product evangelization. Described as “able to add
business faster than the company can handle”
(click to view)
 Drove product marketing and innovation from field experience.
 Developed business plans and proposals to grow channel and
affinity partners. Managed all aspects of the sales cycle
INTERESTS
Senior Software Engineer: Client/Web Application
Austin, TX 2001 – 2004
Cloud Computing and the Facebook
Launched ecommerce and content management software which enables Imperative. Leveraging innovations
publishers like New York Times, USA TODAY, Harvard Business and design principles from social
Review, Barron’s, etc. to sell, distribute, and manage traditionally print media to revolutionize Enterprise
based media subscriptions digitally technology solutions.
chris f. dauw
 Conceived, implemented, and maintained a multi-million dollar
international e-commerce portal from scratch on-time and without
interruption.
 Designed data models and repositories for backend systems.
Created content management systems to facilitate data imports,
exports, and portal management.
 Designed a J2EE Middleware conversion using UML Case
Modeling in an effort to replace redundant business objects with a
Common Object Library.
 Created XML solutions for internationalization allowing exposure in
foreign markets.
 Responsible for ensuring consistency in quality and presentation of
content. Managed the execution of new content, features, and
functions for NewsStand’s global web presence.
 Conducted email marketing campaigns, created database
marketing initiatives with targeted messaging to cust segments.

Motorola, Inc.
System Integration Project Lead
Austin, TX 1998 – 2001
 Handpicked for team merging manufacturing systems between the
flagship production facility and R&D lab in an effort to speed
product deployment to market. Responsible for development,
implementation, and support of software to provide statistical
process control, automated data collection, and scrap prevention
measures for manufacturing.
 Supervised team of engineering contractors for development of
manufacturing applications.

Software Engineer: Equipment Performance / Inventory Sys

 Directed team of engineering technicians providing 24x7 technical
support to process engineering and manufacturing operations.
 Actively managed projects and ensured timely delivery of software
solutions at or under budget.
 Designed applications using Cold Fusion, Java, and Oracle.
 Integrated Motorola Proprietary applications with JSP/Servlets and
PL/SQL stored procedure to create web applications that enable
Applied Materials to remotely manage their inventory levels and
replenishments within Motorola’s manufacturing facilities.
 Developed PL/SQL business rules to handle equipment
performance tracking, govern parent-child

Software Engineer: Statistical Process Control

 Participated on team to convert factory systems to sector-wide
baseline standard. Implemented Oracle based statistical process
control system and supported equipment status tracking system.
Coordinated with IT, manufacturing, and process engineering to
minimize impact to operations.
 Lead and technically supervised project team (consisting of multiple
programmers, database administrators, and operational support
personnel) during application development.
 Oversaw the development of 700 GUI applications to collect data
through various stages of the manufacturing process.
 Project praised as “The most successful software implementation in
the sector.”