Management System Induction

Slide 1

Slide 1

What is Management System?

“A systematic framework designed to manage an organization's policies, procedures and processes

and promote continual improvement within”

Example of management system??

ISO 9001

Slide 2

Why we (BIH) obtain management system certification?

Three basic challenges that threaten BIH an all organizations success:

 Comply with customer requirements and government regulations and standards
 Protect the organization through embedding quality and instituting best practices
 Grow the organization, extending the customer reach and satisfaction, thereby increasing
revenue

With management systems established it’s allowed BIH to meet these challenges by instilling best
practices and validating, through certification, that BIH showed to the client that we are properly
established.

Slide 3

BIH Operate with the following Management Systems

• ISO9001 Quality Management Systems

• TS29001 Petroleum, petrochemical and natural gas industries – Sector Specific Quality
Management Systems
• PED2014/68/EU Pressure Equipment Directive
• EN1090-1 Execution of Steel Structures and Aluminium Structures - Factory Production Control
(FPC) System
• ISO14001 Environmental Management Systems
• ISO45001 Occupational Health and Safety Management Systems

For MY office only limited to ISO 9001/TS 29001/EN 1090-1.

ISO9001 is a quality management system it is evolving into a standard for Business Management
and Innovation regardless type of sector.

TS29001 is Sector Specific Quality Management Systems for Petroleum, petrochemical and natural
gas industries

EN1090 is Quality Management Systems (FPC System) for specific product i.e. Structural Steel (CE
marking) – This is a regulatory requirement across EU, EFTA members and UK that BIH shall
comply for any product place in the market.

PED 2014/68/EU is Quality Management Systems for specific product i.e. Pressure Equipment (CE
marking) – This is a regulatory requirement across EU, EFTA members and UK that BIH shall
comply for any product place in the market.

Slide 4

BIH management systems are certified by BSi including PED and EN 1090

Show BIH management system certificate

In order for BIH to maintain all these certifications, BSi will carry out a surveillance audit on BIH
office either annually or twice a year depending on the requirements of the standard follow and
BSi itself.

This surveillance audit participates from all departments and depending on the auditor to which
and which department he/she would like to visit and audit.

If and when an auditor asks you a question:

• Try and answer the question only
• Do not over elaborate, or provide too much information
• If you do not know, don’t guess
• It is the system that is being audited not the individual

Slide 5

Management System Manual

BIH have implemented and maintain a Combined Quality, Health and Safety and Environmental
Manual to meet the requirements of the standards listed in previous slide. A hard copy of the
Manual is maintained in the Quality Managers office (UK) and an electronic copy is available on
the Group shared network drive. (G)

Manual is the master document that details the general outline of the systems in line with the
requirements of each standard. In addition to the Manual BIH have a Quality Policy statement
which lists the company quality objectives (3 off) and processes in place to ensure that BIH
achieves its objectives. Copies of the Policy statement are maintained both in hard copy and
electronically on the Group shared network drive. (G)

Show BIH Policy & Objective.

Each BIH employee should aware with regards to this policy and objective.
These policy and objective also available on the board at the entrance near the meeting room 1
(MY Office)

Slide 6

Management System Procedures

BIH have implemented and maintain documented Management System Procedures for specific
processes and departments which detail the activities undertaken on a daily/routine basis in line
with the requirements of each standard and its requirements.

Procedures are identified for specific departments that they relate to as follows.
• QA – Quality
• DC – Doc Control
• DO – Drawing office
• PD – Procurement Dept
• PEP – Project execution procedures
• SDP – Sales and Design
• ENG – Structural Design
• DES – Design Control
• PDP – Process Design

Copies of your procedures are available on the Group shared network drive (G) or via the intranet -
new employees to be shown exact location of Manual, System procedures and policy statement and
brief explanation on these. There is a hard-controlled copy held in the QA Department. If you print
a procedure for reference, then it is an uncontrolled copy.

Slide 7

Do & Don’t

Do
Employees asked to read Manual, Policy and relevant procedures related to their role.

The procedures should not be more than you do in your role.

They are there for reference and can be changed if incorrect or if you feel wanted to improvise it as
they are not set in stone. Off course you need to discuss with your immediate superior prior any
amendment being made to the procedure.

Don’t

It is not permitted to issue procedures to an external third party without CEO permission.