1

Scoring Criteria (Legend)

NA -Question not used, Comment required for reason
0 -No Compliance
1-Partial Compliance/ Marginally accepted with action plan
2- Full compliance / Performing Well
Instructions for Completing the Supplier Quality Survey

Please complete the forms found on Sheet 2 of this workbook. Provide as much detail as possible.

Based on the various topics and statements listed in sheets 3 through 9, in the yellow boxes provided, rate
your company. The scoring criteria is given in the legend below this table. This criteria has to be used in all
cases unless stated other-wise it is to be filled only with 0,1,2 or NA as applicable as per scoring criteria given
below.
Note, all answers should be numeric and should not exceed the maximum allowable rating, as per the legend,
for any specific statement. Maximum scores are listed to the right of each yellow answer box.

As you complete the survey, the graphs in the sheets labeled Scoring_Summary and Scoring_by_Category
will get updated automatically filled once our team also evalute and give marks on same criterion.

Once completed, email the form to QA Cell, at alok.bhatnagar@vedanta.co.in

Please do not fill any scores in scoring _Summary or Scoring_by_category shetts .

If you have any questions or comments regarding the survey, please feel free to contact Quality Assurance
Cell using the email alok.bhatnagar@vedanta.co.in or @ +919928084152

Scoring Criteria (Legend)

NA -Question not used, Comment required for reason
0 -No Compliance
1-Partial Compliance/ Marginally accepted with action plan
2- Full compliance / Performing Well
 Supplier Quality Evaluation
Supplier Name: Code:
Address 1:
Address 2:
City, State, PIN:
Product(s):
Website:
Compiled By: Date:
Title: E-mail:
Telephone: Ext.
Fax:
Quality Manager: E-mail:
Telephone: Ext.
Fax:

ISO Certification: ISO 9001:2000 Registrar:

QS 9000 Certificate Number:
ISO 14000 Date of Last Audit:
TL 9000
Other Explain:

Facility Information: Plant - Area:

Number of Employees:
Number of QA Employees:
Number of Shifts per day:
Labor Union:
Weekly off day(s):
Major planned shutdown periods:

How long has your company been in operation?

Can HZL personnel tour your facility? ● Yes No

Has this location ever supplied material to HZL or other Vedanta cos.? ● Yes No

Statutory compliances: Yes No Remarks

Minimum wage Act ?
Child labor Act ?
Factory Act ?
Contract labor Act ?
ESI-PF Act ?
SA 8000 Act ?
Health and safety at work Act ?
Workmen compensation fund Act ?

#R
#REF!
 Evaluation Work Sheet: Supplier Audit
Quality Management

1) Quality Assurance Score 0.0 out of 8.0

Supplier Score

A) Top management is responsible for the overall QMS

B) Top management reviews the QMS at planned intervals for its effectiveness

C) The quality policy is established, communicated & well understood

D) Documented Quality Assurance Manual

E) Roles & responsibilities for QA clearly defined & supported by top management

F) Internal Audits scheduled and conducted as specified.

G) Goals/Objectives established and aligned to the company goals.

H) QA has the authority to stop work/ shipments in case of quality issues

2) Inspection Score 0.0 out of 7.0

Supplier Score

A) Procedures exist that define inspection/test method for all incoming materials/ products
(i.e. AQL and sampling plan).

B) Procedures exist that define inspection/test method for all WIP materials/ products

C) Procedures exist that define inspection/test method for outgoing materials/ products

D) Records are adequately maintained and readily available.

Page Score: 0.0

Page Max Score: 15.0
Overall Score: 0.0
Overall Max Score: 30.0
#REF!
 Evaluation Work Sheet: Supplier Audit
Quality Management

3) Calibration Score 0.0 out of 2.0

Supplier Score

A) All inspection and test equipment affecting product quality are:

a) identified enabling calibration status to be determined?
b) calibrated at prescribed intervals, or prior to use, against measurement standards
traceable to international or national measurement standards?
c) adjusted or readjusted as necessary?
d) safeguarded from adjustments that would invalidate the measurement result?
e) protected from damage and deterioration during handling, maintenance, and storage?

B) Calibration records/ documents are adequately maintained

C) Each IM&TE is identified and appropriate actions are taken when an instrument is
found to be out-of-calibration.

4) Material Control Score 0.0 out of 6.0

Supplier Score

A) Product is adequately identified (i.e. labels, barcode, color code etc.) in RM, WIP and
finished goods.

B) Inventory programs are established and utilized (i.e. FIFO, KANBAN).

C) Non-confirming materials are identified, segregated and disposed appropriately & not
allowed to reach the customer

D) Is there a process in place to notify customers of suspect material either at the customer
location or en-route

E) Appropriate measures are in place to avoid material contamination, handling damage

and degradation during storage &/ handling

F) Raw material/finished goods stored in specific designated locations

Page Score: 0.0

Page Max Score: 8.0

#REF!
 Evaluation Work Sheet: Supplier Assessment
Quality Management

5) Housekeeping Score out of 1.0

Supplier Score

A) Overall cleanliness and working conditions. (Select any one)

Excellent
(Score:2)
Fair (Score:1.0)
Poor (Score:0)

6) Statistical Process Control (SPC) Score 0.0 out of 3.0

Supplier Score

A) Effective use of a variety of statistical tools/ techniques (control charts, Cp/Cpk, etc…).

B) Training of employees including problem solving techniques (i.e. Fish Bone, Pareto, 5-
Why, etc…)

C) A robust "Cost of Poor quality" measurement system exists

7) Corrective/Preventive Action Score 0.0 out of 2.0

Supplier Score

A) Documented process implemented for corrective/preventive actions. Root cause analysis

used to eliminate nonconformances and effectiveness verified. Timelines and responsibilities
well defined.

8) Continuous Improvement Score 0.0 out of 1.0

Supplier Score

A) Continuous improvement evaluated & implemented for the QMS using audit results,
analysis of data & trends, corrective & preventive action, etc.

Page Score: 0.0

Page Max Score: 7.0

#REF!
 Evaluation Work Sheet: Supplier Assessment
Customer Service

1) Technical Support (if applicable) Score 0.0 out of 6.0

Supplier Score

A) Prompt response time for customer questions

B) Installation manual and drawing available.

C) On-line technical support service available.

2) Customer Service Score 0.0 out of 10.0

Supplier Score

A) Robust & documented customer greivance/ complaints addressal system

B) Routine customer satisfaction surveys.

C) After sales support service (if applicable)

3) Delivery Score 0.0 out of 14.0

Supplier Score

A) System & procedures in place to ensure effective delivery performance (OTIF) & its
tracking

B) Compliant with all statutory and regulatory requirements.

C) Advance notification to the customers in case of expected delays & due date changes

D) Customer requirements for packaging, shipping methods, routings, and carriers

observed?

Page Score: 0.0

Page Max Score: 30.0
Overall Max Score: 30.0
#REF!
 Evaluation Work Sheet: Supplier Assessment
General

1) General Score 0.0 out of 20.0

Supplier Score

A) Established document review, change & control procedure

B) Process to assure timely review, distribution and implementation of all customer

standards/specifications and changes

C) Established document identification, storage, protection, retrieval and disposition of

records

D) Procedure to inform customers about changes in key suppliers or production processes

which might impact product quality

E) Comprehensive employee training programs & maintenance of appropriate skill-gap

matrix

F) Evaluation of the effectiveness of trainings.

2) Environmental/ Safety/ Health Score 0.0 out of 10.0

Supplier Score

A) Compliance with all local &/ or mational pollution control norms.

B) Health & Safety programs implemented and enforced.

C) Regular reviews/ audits to check compliance to all necessary safety measures.

D) Monitoring of accidents/ incidents per year and corrective actions taken.

Page Score: 0.0

Page Max Score: 30.0
Overall Max Score: 30.0
#REF!
 Evaluation Work Sheet: Supplier Assessment
Procurement

1) Supplier Evaluation Score 0.0 out of 18.0

Supplier Score

A) Robust vendor rating and performance feedback systems

B) Maintanance of records of evaluations and any actions arising as such

B) Periodic supplier audits

C) Established supplier identification & selection procedures with alternative suppliers

identified. Existance of 'Approved Suppliers List'

2) Communication Score 0.0 out of 12.0

Supplier Score

A) To what extent is quality history considered along with price, delivery and service when
making source decisions.

B) Are purchased material requirements adequately specified in POs.

C) 'Non-conformances' brought to the notice of suppliers with the provision for returns

Page Score: 0.0

Page Max Score: 30.0
Overall Max Score: 30.0
#REF!
 Evaluation Work Sheet: Supplier Assessment
Manufacturing

1) Manufacturing/ Engineering Score 0.0 out of 30.0

Supplier Score

A) Integrated MRP system in place.

B) Continuous improvement projects in production undertaken.

C) Well defined job descriptions,SOPs & work instructions for workers.

D) Best practices like lean production implemented. Visual workplace.

E) Preventive/ predictive maintenance schedules followed.

F) Robust design capabilities using appropriate software (if applicable).

G) New product development procedures exist & used for design process (if applicable).

H) Business continuity management (BCM) systems in place in event of any natural or

unnatural disasters

Page Score: 0.0

Page Max Score: 30.0
Overall Max Score: 30.0
#REF!
 Supplier Scoring Summary
Supplier Name: 0 Date: 30-Dec-99
0
0
0
Participant: 0 E-mail: 0
0

Category Max Score Earned Score

I Quality Management 30 0.00
II Customer Service 30 0.00
III General 30 0.00
IV Procurement 30 0.00
V Manufacturing/ Engineering 30 0.00

Supplier Scoring

30 I Quality Management

25

20

15

10

V Manufacturing/ Engineering 0 II Customer Servi

IV Procurement III General

pplier Scoring Summary
30-Dec-99

Supplier Scoring

30 I Quality Management

25

20

15

10

0 II Customer Service

Max Score
Earned Score

III General
#REF!
 Supplier Score by Category
Scoring

1 Quality Management Score Max

1) Quality Assurance 0.00 8
1
2) Inspection 0.00 7 2
3) Calibration 0.00 2 3
4
4) Material Control 0.00 6
5
5) Housekeeping 0.00 1 6
7
6) Statistical Process Control 0.00 3
8
7) Corrective/Preventive Action 0.00 2
0 1 2 3 4 5 6 7 8
8) Continual Improvement 0.00 1
Total 0.00 30

2 Customer Service Score Max 1

1) Technical Support 0.00 6 2

2) Customer Service 0.00 10
3
3) Delivery 0.00 14
Total 0.00 30 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14

3 General Score Max

1
1) General 0.00 20
2) Environmental/ Safety/ Health 0.00 10 2
Total 0.00 30
0 2 4 6 8 10 12 14 16

4 Procurement Score Max 1

1) Supplier Evaluation 0.00 18
2
2) Communication 0.00 12
Total 0.00 30 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18

5 Manufacturing/ Engineering Score Max

1) Manufacturing/ Engineering 0.00 30
Total 0.00 30

0 2 4 6 8 10 12 14

#REF!
Supplier Score by Category

1
2
3
4
5
6
7
8

0 1 2 3 4 5 6 7 8

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14

0 2 4 6 8 10 12 14 16

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18

0 2 4 6 8 10 12 14

#REF!