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Frequency Table

gender

Cumulative
Frequency Percent Valid Percent Percent

Valid Male 138 69.0 69.0 69.0

Female 62 31.0 31.0 100.0

Total 200 100.0 100.0

age

Cumulative
Frequency Percent Valid Percent Percent

Valid 23.00 9 4.5 4.5 4.5

24.00 9 4.5 4.5 9.0

25.00 8 4.0 4.0 13.0

26.00 9 4.5 4.5 17.5

27.00 8 4.0 4.0 21.5

28.00 9 4.5 4.5 26.0

29.00 7 3.5 3.5 29.5

30.00 11 5.5 5.5 35.0

31.00 9 4.5 4.5 39.5

32.00 5 2.5 2.5 42.0

33.00 5 2.5 2.5 44.5

34.00 8 4.0 4.0 48.5

35.00 5 2.5 2.5 51.0

36.00 16 8.0 8.0 59.0

37.00 6 3.0 3.0 62.0

38.00 12 6.0 6.0 68.0

39.00 9 4.5 4.5 72.5

40.00 4 2.0 2.0 74.5

41.00 8 4.0 4.0 78.5

42.00 9 4.5 4.5 83.0

43.00 16 8.0 8.0 91.0

44.00 7 3.5 3.5 94.5

45.00 11 5.5 5.5 100.0


Total 200 100.0 100.0

education

Cumulative
Frequency Percent Valid Percent Percent

Valid Diploma/FSC/FA 31 15.5 15.5 15.5

Bachelors 112 56.0 56.0 71.5

Masters 57 28.5 28.5 100.0

Total 200 100.0 100.0

service

Cumulative
Frequency Percent Valid Percent Percent

Valid 1.00 28 14.0 14.0 14.0

2.00 20 10.0 10.0 24.0

3.00 23 11.5 11.5 35.5

4.00 11 5.5 5.5 41.0

5.00 13 6.5 6.5 47.5

6.00 10 5.0 5.0 52.5

7.00 12 6.0 6.0 58.5

8.00 12 6.0 6.0 64.5

9.00 19 9.5 9.5 74.0

10.00 5 2.5 2.5 76.5

11.00 10 5.0 5.0 81.5

12.00 5 2.5 2.5 84.0

13.00 8 4.0 4.0 88.0

14.00 9 4.5 4.5 92.5

15.00 6 3.0 3.0 95.5

16.00 4 2.0 2.0 97.5

17.00 3 1.5 1.5 99.0

18.00 1 .5 .5 99.5

20.00 1 .5 .5 100.0

Total 200 100.0 100.0


MQ1

Cumulative
Frequency Percent Valid Percent Percent

Valid Not Motivated 84 42.0 42.0 42.0

Motivated 40 20.0 20.0 62.0

Very Motivated 76 38.0 38.0 100.0

Total 200 100.0 100.0

MQ2

Cumulative
Frequency Percent Valid Percent Percent

Valid Not Motivated 31 15.5 15.5 15.5

Undecided 84 42.0 42.0 57.5

Very Motivated 85 42.5 42.5 100.0

Total 200 100.0 100.0

MQ3

Cumulative
Frequency Percent Valid Percent Percent

Valid Not Motivated 42 21.0 21.0 21.0

Undecided 29 14.5 14.5 35.5

Motivated 23 11.5 11.5 47.0

Very Motivated 106 53.0 53.0 100.0

Total 200 100.0 100.0

MQ4

Cumulative
Frequency Percent Valid Percent Percent

Valid Not Motivated 40 20.0 20.0 20.0

Very Motivated 160 80.0 80.0 100.0


Total 200 100.0 100.0

MQ5

Cumulative
Frequency Percent Valid Percent Percent

Valid Not Motivated 25 12.5 12.5 12.5

Undecided 40 20.0 20.0 32.5

Motivated 22 11.0 11.0 43.5

Very Motivated 113 56.5 56.5 100.0

Total 200 100.0 100.0

MQ6

Cumulative
Frequency Percent Valid Percent Percent

Valid Very Much Not Motivated 84 42.0 42.0 42.0

Not Motivated 2 1.0 1.0 43.0

Very Motivated 114 57.0 57.0 100.0

Total 200 100.0 100.0

MQ7

Cumulative
Frequency Percent Valid Percent Percent

Valid Very Much Not Motivated 29 14.5 14.5 14.5

Motivated 23 11.5 11.5 26.0

Very Motivated 148 74.0 74.0 100.0

Total 200 100.0 100.0

MQ8

Cumulative
Frequency Percent Valid Percent Percent

Valid Not Motivated 22 11.0 11.0 11.0


Very Motivated 178 89.0 89.0 100.0

Total 200 100.0 100.0

MQ9

Cumulative
Frequency Percent Valid Percent Percent

Valid Very Much Not Motivated 40 20.0 20.0 20.0

Undecided 22 11.0 11.0 31.0

Motivated 86 43.0 43.0 74.0

Very Motivated 52 26.0 26.0 100.0

Total 200 100.0 100.0

MQ10

Cumulative
Frequency Percent Valid Percent Percent

Valid Not Motivated 23 11.5 11.5 11.5

Motivated 29 14.5 14.5 26.0

Very Motivated 148 74.0 74.0 100.0

Total 200 100.0 100.0

SQ11

Cumulative
Frequency Percent Valid Percent Percent

Valid Undecided 23 11.5 11.5 11.5

Satisfied 29 14.5 14.5 26.0

Very Satisfied 148 74.0 74.0 100.0

Total 200 100.0 100.0

SQ12

Cumulative
Frequency Percent Valid Percent Percent
Valid Dissatisfied 86 43.0 43.0 43.0

Satisfied 40 20.0 20.0 63.0

Very Satisfied 74 37.0 37.0 100.0

Total 200 100.0 100.0

SQ13

Cumulative
Frequency Percent Valid Percent Percent

Valid Very Dissatisfied 22 11.0 11.0 11.0

Dissatisfied 29 14.5 14.5 25.5

Very Satisfied 149 74.5 74.5 100.0

Total 200 100.0 100.0

SQ14

Cumulative
Frequency Percent Valid Percent Percent

Valid Dissatisfied 29 14.5 14.5 14.5

Very Satisfied 171 85.5 85.5 100.0

Total 200 100.0 100.0

SQ15

Cumulative
Frequency Percent Valid Percent Percent

Valid Dissatisfied 40 20.0 20.0 20.0

Undecided 29 14.5 14.5 34.5

Satisfied 25 12.5 12.5 47.0

Very Satisfied 106 53.0 53.0 100.0

Total 200 100.0 100.0

SQ16
Cumulative
Frequency Percent Valid Percent Percent

Valid Satisfied 22 11.0 11.0 11.0

Very Satisfied 178 89.0 89.0 100.0

Total 200 100.0 100.0

SQ17

Cumulative
Frequency Percent Valid Percent Percent

Valid Dissatisfied 25 12.5 12.5 12.5

Very Satisfied 175 87.5 87.5 100.0

Total 200 100.0 100.0

SQ18

Cumulative
Frequency Percent Valid Percent Percent

Valid Dissatisfied 23 11.5 11.5 11.5

Satisfied 84 42.0 42.0 53.5

Very Satisfied 93 46.5 46.5 100.0

Total 200 100.0 100.0

SQ19

Cumulative
Frequency Percent Valid Percent Percent

Valid Very Dissatisfied 29 14.5 14.5 14.5

Dissatisfied 22 11.0 11.0 25.5

Undecided 23 11.5 11.5 37.0

Satisfied 2 1.0 1.0 38.0

Very Satisfied 124 62.0 62.0 100.0

Total 200 100.0 100.0


SQ20

Cumulative
Frequency Percent Valid Percent Percent

Valid Dissatisfied 84 42.0 42.0 42.0

Very Satisfied 116 58.0 58.0 100.0

Total 200 100.0 100.0

PQ21

Cumulative
Frequency Percent Valid Percent Percent

Valid Strongly Disagree 8 4.0 4.0 4.0

Disagree 2 1.0 1.0 5.0

Undecided 5 2.5 2.5 7.5

Agree 22 11.0 11.0 18.5

Strongly Agree 163 81.5 81.5 100.0

Total 200 100.0 100.0

PQ22

Cumulative
Frequency Percent Valid Percent Percent

Valid Strongly Disagree 5 2.5 2.5 2.5

Disagree 22 11.0 11.0 13.5

Undecided 5 2.5 2.5 16.0

Agree 28 14.0 14.0 30.0

Strongly Agree 140 70.0 70.0 100.0

Total 200 100.0 100.0

OQ23

Cumulative
Frequency Percent Valid Percent Percent

Valid Not Comfortable 23 11.5 11.5 11.5

Comfortable 36 18.0 18.0 29.5


Very Comfortable 141 70.5 70.5 100.0

Total 200 100.0 100.0

OQ24

Cumulative
Frequency Percent Valid Percent Percent

Valid Very Much Not Updated 26 13.0 13.0 13.0

Not Updated 3 1.5 1.5 14.5

Undecided 2 1.0 1.0 15.5

Updated 29 14.5 14.5 30.0

Very Updated 140 70.0 70.0 100.0

Total 200 100.0 100.0

OQ25

Cumulative
Frequency Percent Valid Percent Percent

Valid Not Moderate 41 20.5 20.5 20.5

Undecided 31 15.5 15.5 36.0

Moderate 25 12.5 12.5 48.5

Very Moderate 103 51.5 51.5 100.0

Total 200 100.0 100.0

OQ26

Cumulative
Frequency Percent Valid Percent Percent

Valid Not Good 40 20.0 20.0 20.0

Undecided 29 14.5 14.5 34.5

Good 30 15.0 15.0 49.5

Very Good 101 50.5 50.5 100.0

Total 200 100.0 100.0


OQ27

Cumulative
Frequency Percent Valid Percent Percent

Valid Not Good 83 41.5 41.5 41.5

Undecided 3 1.5 1.5 43.0

Good 41 20.5 20.5 63.5

Very Good 73 36.5 36.5 100.0

Total 200 100.0 100.0

Histogram
Descriptives

Descriptive Statistics

N Minimum Maximum Mean Std. Deviation Variance

Statistic Statistic Statistic Statistic Std. Error Statistic Statistic

MQ 200 4.50 5.00 4.8950 .01444 .20417 .042


SQ 200 4.50 5.00 4.8700 .01555 .21987 .048
PQ 200 1.50 5.00 4.5150 .05244 .74164 .550
OQ 200 3.00 5.00 4.3750 .05084 .71900 .517
Valid N (listwise) 200

Descriptive Statistics

Skewness Kurtosis

Statistic Std. Error Statistic Std. Error

MQ -1.435 .172 .059 .342


SQ -1.103 .172 -.792 .342
PQ -1.853 .172 3.389 .342
OQ -.700 .172 -.775 .342
Valid N (listwise)

Reliability

Scale: MQ

Case Processing Summary

N %

Cases Valid 200 100.0


a
Excluded 0 .0

Total 200 100.0

a. Listwise deletion based on all variables in the


procedure.
Reliability Statistics

Cronbach's
Alphaa N of Items

-3.501 10

a. The value is negative due to


a negative average covariance
among items. This violates
reliability model assumptions.
You may want to check item
codings.

RELIABILITY
/VARIABLES=SQ11 SQ12 SQ13 SQ14 SQ15 SQ16 SQ17 SQ18 SQ19 SQ20
/SCALE('SQ') ALL
/MODEL=ALPHA.

Reliability

Scale: SQ

Case Processing Summary

N %

Cases Valid 200 100.0

Excludeda 0 .0

Total 200 100.0

a. Listwise deletion based on all variables in the


procedure.

Reliability Statistics

Cronbach's
Alphaa N of Items

-.747 10
a. The value is negative due to
a negative average covariance
among items. This violates
reliability model assumptions.
You may want to check item
codings.

RELIABILITY
/VARIABLES=PQ21 PQ22
/SCALE('PQ') ALL
/MODEL=ALPHA.

Reliability

Scale: PQ

Case Processing Summary

N %

Cases Valid 200 100.0


a
Excluded 0 .0

Total 200 100.0

a. Listwise deletion based on all variables in the


procedure.

Reliability Statistics

Cronbach's
Alpha N of Items

.115 2

RELIABILITY
/VARIABLES=OQ23 OQ24 OQ25 OQ26 OQ27
/SCALE('OQ') ALL
/MODEL=ALPHA.
Reliability

Scale: OQ

Case Processing Summary

N %

Cases Valid 200 100.0

Excludeda 0 .0

Total 200 100.0

a. Listwise deletion based on all variables in the


procedure.

Reliability Statistics

Cronbach's
Alphaa N of Items

-.020 5

a. The value is negative due to


a negative average covariance
among items. This violates
reliability model assumptions.
You may want to check item
codings.

CORRELATIONS
/VARIABLES=MQ SQ PQ OQ
/PRINT=TWOTAIL NOSIG
/MISSING=PAIRWISE.

Correlations

Correlations

MQ SQ PQ OQ

MQ Pearson Correlation 1 -.306** -.238** .270**


Sig. (2-tailed) .000 .001 .000

N 200 200 200 200


** **
SQ Pearson Correlation -.306 1 .613 .755**
Sig. (2-tailed) .000 .000 .000
N 200 200 200 200
** **
PQ Pearson Correlation -.238 .613 1 .310**
Sig. (2-tailed) .001 .000 .000
N 200 200 200 200
** ** **
OQ Pearson Correlation .270 .755 .310 1

Sig. (2-tailed) .000 .000 .000

N 200 200 200 200

**. Correlation is significant at the 0.01 level (2-tailed).

REGRESSION
/MISSING LISTWISE
/STATISTICS COEFF OUTS R ANOVA CHANGE
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT MQ
/METHOD=ENTER OQ.

Regression

Variables Entered/Removeda

Variables Variables
Model Entered Removed Method
b
1 OQ . Enter

a. Dependent Variable: MQ
b. All requested variables entered.

Model Summary

Change Statistics

Adjusted R Std. Error of the R Square


Model R R Square Square Estimate Change F Change df1

1 .270a .073 .068 .19710 .073 15.517 1

Model Summary
Change Statistics

Model df2 Sig. F Change

1 198 .000

a. Predictors: (Constant), OQ

ANOVAa

Model Sum of Squares df Mean Square F Sig.

1 Regression .603 1 .603 15.517 .000b

Residual 7.692 198 .039

Total 8.295 199

a. Dependent Variable: MQ
b. Predictors: (Constant), OQ

Coefficientsa

Standardized
Unstandardized Coefficients Coefficients

Model B Std. Error Beta t Sig.

1 (Constant) 4.560 .086 52.930 .000

OQ .077 .019 .270 3.939 .000

a. Dependent Variable: MQ

REGRESSION
/MISSING LISTWISE
/STATISTICS COEFF OUTS R ANOVA CHANGE
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT SQ
/METHOD=ENTER OQ.

Regression

Variables Entered/Removeda

Variables Variables
Model Entered Removed Method

1 OQb . Enter
a. Dependent Variable: SQ
b. All requested variables entered.

Model Summary

Change Statistics

Adjusted R Std. Error of the R Square


Model R R Square Square Estimate Change F Change df1

1 .755a .570 .568 .14455 .570 262.419 1

Model Summary

Change Statistics

Model df2 Sig. F Change

1 198 .000

a. Predictors: (Constant), OQ

ANOVAa

Model Sum of Squares df Mean Square F Sig.

1 Regression 5.483 1 5.483 262.419 .000b

Residual 4.137 198 .021

Total 9.620 199

a. Dependent Variable: SQ
b. Predictors: (Constant), OQ

Coefficientsa

Standardized
Unstandardized Coefficients Coefficients

Model B Std. Error Beta t Sig.

1 (Constant) 3.860 .063 61.093 .000

OQ .231 .014 .755 16.199 .000

a. Dependent Variable: SQ
REGRESSION
/MISSING LISTWISE
/STATISTICS COEFF OUTS R ANOVA CHANGE
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT PQ
/METHOD=ENTER OQ.

Regression

Variables Entered/Removeda

Variables Variables
Model Entered Removed Method

1 OQb . Enter

a. Dependent Variable: PQ
b. All requested variables entered.

Model Summary

Change Statistics

Adjusted R Std. Error of the R Square


Model R R Square Square Estimate Change F Change df1

1 .310a .096 .091 .70693 .096 21.022 1

Model Summary

Change Statistics

Model df2 Sig. F Change

1 198 .000

a. Predictors: (Constant), OQ

ANOVAa

Model Sum of Squares df Mean Square F Sig.

1 Regression 10.506 1 10.506 21.022 .000b

Residual 98.949 198 .500

Total 109.455 199

a. Dependent Variable: PQ
b. Predictors: (Constant), OQ
Coefficientsa

Standardized
Unstandardized Coefficients Coefficients

Model B Std. Error Beta t Sig.

1 (Constant) 3.117 .309 10.087 .000

OQ .320 .070 .310 4.585 .000

a. Dependent Variable: PQ

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