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management
with
PRESTO
Continuous
Improvement
Overview
Continuous improvement is everybody’s job.
IT application management
operational support
documentation management migrate to PRESTO and
eliminate off-line activity
operational wastes & process
improvement opportunities
business audits & quality control
ideation
3
Welcome to PRESTO Continuous Improvement
Prior to using PRESTO in the business-as-usual environment, your leadership team will have their say
ensuring that the operating model architecture of your organisation is clearly (and digitally) defined
ERP, SAP, Oracle, etc.
Executive Team
Long term goals,
PRESTO Operational risk, waste Business Operations,
(CEO) Continuous Improvement and compliance strategy Risk, Audit & Compliance
objectives & core metrics
PDCA algorithm
Step 4. Act
Prioritise and Step 1. Plan
approve portfolio Allocate prioritised
of business next steps to business
improvement resources and agree
Middle
opportunities commencement
Management Team
dates Leads
YOUR STAFF
reduce operational wastes & risks – cross train - communicate best practices & celebrate success
Step 2. Do
Implement prioritised
opportunities
Step 3. Check
Evaluate, measure, re-assess the
business landscape and report
Team results achieved
Leads 3
Strategy Planning
(Hoshin Kanri planning & KPIs)
Where your
top-down strategy
meets your bottom-
up results
5
Goals, objectives,
improvement opportunities
& core metrics
(linked together and all in one place)
Cascade your corporate strategy to allow for your
high level goals to become measurable business
objectives at the junior levels and give meaning to
your KPIs so that no-one in your organisation lacks
sense of purpose.
1. 3 to 5 year goals
strategy 2. Annual objectives
planning 3. Improvement opportunities
4. Progress metrics
Team level KPIs
KPI reporting
1. multi-dashboard view into
averages, trends & medians
2. track KPI-linked process wastes
3. strong graphic reporting /
capabilities
All your documents, all in one place
First created to ensure end-to-end operational readiness, PRESTO offers its users a wide and
secure set of document management features installing a sense-of-urgency algorithm to
ensure that all your support documents are kept up-to-date
• Checklists
• Procedures
• Process flow diagrams
• Job aids
• Project plans
• Service level agreements
7
Operational Readiness at 360°
We have built PRESTO to give your team leaders everything they need to manage
expectations both with their seniors and their staff. Originally created as a business
process management tool, PRESTO has since expanded by incorporating
manufacturing-based operational readiness functionality ensuring its users have
real-time visibility into the readiness status of the tool sets needed to do their jobs
8
Skill management in real time
Accelerate the growth of your
high performers and become
more resilient with PRESTO skills
management module
10
End-to-end issue management
The success of your business relies on the
ability to react to day-to-day occurrences
in business operations and the ability to
manage risk and issues in a tactical
manner.
4. Initiatives are
managed via
PRESTO’s PMO
(project management
office) cockpit & support
kanban until completion 10
IT Application Management
14
Risk & control self-assessments made easy
Originally built by a group of professionals charged with assembling a SWOT team to
provide an urgently requested remediation plan to put at ease a weary client who had
experienced a large financial loss due to a set of weak operational controls
• task lists
• calendar scheduling
• project charter
• project governance
• Gantt chart
• roles & responsibilities
• super filter & reporting
capabilities
18
...also from PRESTO CI
The PRESTO dashboard
All the information you need to accelerate decisions, all your know-how, all in one place
14 executive
top-down reporting modules
14000
12000
10000
Overall HC
8000 saving of 1,23
FTE (12%)
6000
with spreadsheets 0
with PRESTO With
spreadsheets
With PRESTO
What you get back
benefits, benefits and more benefits
7 reasons to invest in
PRESTO Continuous Improvement
Increased employee engagement
& sense of purpose
Capacity
creation from waste
reduction activities
Improved client
(cost savings)
service levels
As a cross-departmental collaboration-based,
enterprise business platform promoting increased Accelerated sense of
employee engagement, it would be an enormous urgency & middle/senior
undervaluation to promote PRESTO as solely a level decision making
cost saving solution. For this we have highlighted
the 7-core reasons (benefits) that PRESTO increased cross-
departmental collaboration
Continuous improvement is for you
PRESTO operational excellence
Automate, foster loyalty and perform
What is PRESTO?
For the CHRO For the COO
PRESTO is a performance-oriented, talent PRESTO is a Lean Six Sigma process improvement
enrichment tool offering 360° visibility into the tool offering a means to capture and access all
skill sets available to implement business the key know-how of the process subject matter
opportunities and the knowledge gaps present experts. Its algorithm installs the discipline of
which impede ongoing progress constant risk and waste reduction offering 360°
cost/benefit visibility into the portfolio of process
improvements available within the organisation to
For the CIO allow for accelerated tactical decision making
PRESTO is an IT management tool offering 360°
visibility into the IT applications used by the
organisation and the costs and benefits For the CRO
associated with bug resolution, implementing PRESTO is an operational risk management tool
enhancements, decommissioning & consolidating articulating and aligning with greater accuracy the
best-of-breed tools, and the design & corporate risk management strategy to the
implementation of new application solutions into individual business processes supporting the
daily business operations customer value chain
Employee
engagement HIGH MED M/H L/M HIGH HIGH
Competitive advantage
(direct) M/H LOW LOW LOW MED M/H
Cross-departmental
collaboration MED M/H HIGH LOW L/M HIGH
Accelerated decision
making M/H M/H M/H M/H M/H MED
Deployment effort
LOW MED L/M MED MED LOW
Monthly BAU effort required (per team lead)
< 30 minutes 30-60 minutes 30-90 minutes 30-60 minutes 30-120 minutes < 30 minutes
Start small & scale up with PRESTO (p2 of 2)
install PRESTO in as many or as few teams desired allowing each team leader to choose as many or
as few desired modules (functionalities) based on business needs and resource capacity
Risk Audit & IT application Role & KPI Strategy
BENEFITS management conformity management responsibility management deployment
alignment
Employee
engagement L/M LOW MED HIGH M/H HIGH
Client service
L/M LOW M/H LOW M/H HIGH
Competitive advantage
(direct) MED LOW M/H M/H MED HIGH
Cross-departmental
collaboration
M/H M/H M/H HIGH L/M MED
Accelerated decision
making
M/H HIGH M/H M/H MED L/M
Deployment effort
HIGH MED M/H MED MED L/M
Monthly BAU effort required (per team lead)
60-120 minutes 60-90 minutes 90-180 minutes 30-90 minutes 60-120 minutes 30-60 minutes
A case study
Lean Six Sigma, Premi Beauty Industries
and the digital revolution
Overview
Several years ago, Milan-based Premi spa Beauty
Industries, a market-leading packaging company in
the fragrance, skin care and make-up sector
decided to adopt Lean Six Sigma methodologies in
their day-to-day process optimisation program in
order to maximise productivity through continuous
waste reduction while offering their staff a more
collaboration-based work environment based on
performance.
www.premispa.com
Objectives
1. Identify methodologies of Lean Six Sigma currently being
used at Premi Spa which can be supported and automated
using TOPP TI's operational excellence, cloud-based, business
solution PRESTO
Organisational chart
5-why analyses
Individual process Everything
competencies (skills matrix) migrated to
PRESTO in 1-6
Soft skills months
Ideation
Support documentation (e.g.
procedures, checklists)
It is a pleasure to see
the R-A-C-I logic in a
super easy-to-use tool
allowing me to
identify and report
key roles and Fun, easy-to-use, ICT Analyst
responsibilities across and a great Federico Schiavi
the company learning experience
in business
Business Consultant management!
Giulia Toselli
About PRESTO
PRESTO's original prototype was first launched as a stand-alone tool by a
TOPP Tactical Intelligence, Ltd.
group of Italian business professionals in collaboration with a local
university within a multinational financial organisation who had acquired
27 Old Gloucester Street, London
the complete back-office depository bank servicing arm of an Italian WC1N 3AX
industry leader providing services in mass volumes to Italian institutional
and private portfolio managers and investors. The opportunity to build
+39 351 221 4087
PRESTO presented itself during the restructuring phase of the two www.toppti.com
organisations when the vast differences between their managerial
cultures, operational know-how, language barriers and their business info@toppti.com
operating models indicated a strong need to utilise Lean methodologies
to measure and benchmark business processes, standardise best
practices and its terminology, become more transparent and
communicate change more effectively.