Course Outline

Ethics and Professional Conduct: IMM105

Brief In this course, students will take a detailed look at the ICCRC Code of
Description: Professional Ethics. Throughout, students will come to understand their
duties as an Immigration Consultant and learn about the nature of their
work. Students will be introduced to ethical concepts that include their
scope of practice, how to interpret the code, understand the expectations of
the ICCRC, and how to represent their clients competently and with
integrity.

Course IMM101, IMM102, IMM103, & IMM104

Prerequisites:

Textbook RCIC Code of Professional Ethics 2019-001 (PDF - Online)

required for Immigration Consultants of Canada Regulatory Council
this Course: © 2019
ISBN- Not Applicable

The 2020 Annotated Immigration and Refugee

Protection Act of Canada
Henry M. Goslett, Barbara Jo Caruso
© 2020 Carswell
ISBN: 978-1-7725-5160-0

Course 40 hours
Duration
An additional 2 to 3 hours of homework per night is expected during this
course.

Delivery Instructor-led training using a variety of teaching strategies including,

but not limited to: direct and indirect instruction; experiential learning;
independent study; group study, debate and discussion; interactive
instruction. The delivery of course activities incorporates the principles
and best practices of adult education.

Course Upon completion of this course, the student will have reliably
Objectives: demonstrated the ability to:

• Recognize and adhere to the permitted scope of practice

• Identify, interpret and apply the concepts of ethical practice
• Recognize the meaning and implications of the Council’s Code of
Professional Ethics
• Apply the Code of Professional Ethics in all relevant situations
• Recognize the requirements of an ICCRC member as advocate
• Practice responsibility with respect to the ICCRC and others
• Demonstrate professionalism, competence and quality of service
• Practice appropriate confidentiality when advising clients

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• Present learned information in an ethical and respectful manner

• Preserve client property
• Identify and appropriately respond to discrimination and harassment
• Identify and correct errors and omissions
• Understand disciplinary authority
• Recognize and professionally approach conflicts of interest
• Define and explain the implications of outside interests
• Recognize when and how to withdraw from legal representation
• Explain joint retainers and retainer fees
• Apply a decision-making process to ethical dilemmas

Course Daily Assessments 10%

Assessments Group Discussion Assignment 5%
Problem Solving Assignment 5%
Journal Assignment 20%
Mid-Term Exam 30%
Final Exam 30%

A minimum score of 70% overall, including 70% on the Final Exam

is required to pass this course.

Exam Policy:
While taking Immigration Consultant course exams, students are
permitted to refer to their class notes and to the Annotated
Immigration and Refugee Protection Act of Canada, but are not
permitted to use any textbooks, electronic devices or access any
online resources.

Attendance Students are expected to attend every day of class, arriving on time,
Expectations returning from breaks promptly and remaining until class is dismissed for
the day.

Absences are permitted only for medical reasons and must be supported
with a doctor’s note. See attendance policy for the College.

Dress Students are expected to dress appropriately and must be in accordance with
Expectations the College’s dress code policy.

Generic The College is committed to ensuring that students have the full range of
Skills knowledge and skills required for full participation in all aspects of their
lives, including skills enabling them to be life-long learners. To ensure
graduates have this preparation, such generic skills as literacy and numeric,
computer, interpersonal communications, and critical thinking skills will

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be embedded in all courses. The table below indicates the generic skills that
are applicable to this course.

Course Day Topical Coverage

Breakdown
1
• The permitted scope of practice
Scope of • Intention of code
Practice • Interpretation
• Duty of good faith

2
• Competence
Competences • Quality of service
and Advising • Advising clients
Clients

3
• Confidentiality
Confidentiality, • Conflicts of interest
Conflicts of • ICCRC member as advocate
Interest and
Advocacy

4
• Withdrawal from representation
Withdrawal • Retainer and fees
and Retainers • Joint retainers

Mid Term Exam • Mid Term Exam

6
• Advertising and promotion of services
Advertising, • Discrimination
Discrimination, • Harassment
and
Harassment
7
• Errors and omissions
• Responsibility to ICCRC and others

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Discipline and • Additional responsibility when practicing in

Responsibility Quebec

Presentations • Group Presentations

9
• Apply the code to given situations
Applying the • Apply a decision to an ethical dilemma
Code • Meaning and implications of the Council’s
Code of Professional Ethics

10

Final Exam • Final Exam

Course Information contained in this course outline is correct at the time of

Change publication. Content of the courses is revised on an ongoing basis to ensure
relevance to changing educational employment and marketing needs. The
instructor will endeavor to provide notice of changes to students as soon as
possible. Timetable may also be revised.

NOTE: The Daily Topical Coverage is provided as a guideline only.

Instructors may modify the flow as required to ensure proper
coverage.

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