Debug SO Pick Release

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Oracle Advisor Webcast
Debugging SO Pick Release Process in
Non-WMS Organization
Senthilnathan Natarajan and Ramya Ramasamy
Oracle Customer Support
January 27th, 2016
Copyright © 2016 Oracle and/or its affiliates. All rights reserved. |

Objectives
• Pick Release Process Overview
• Troubleshooting Techniques
• Known Issues

Agenda
1 Introduction to Pick Release Process
2 Setups Required
3 Troubleshooting Techniques
4 Demonstration
5 Discuss Known Issues
6 Q&A

Introduction to Pick Release Process
Business Process
The Pick release process is carried out in the Warehouse to move the good (s) from
the storage area to the staging area according to the allocation suggested by the system to
ensure the material is picked to satisfy the demand.

Introduction to Pick Release Process (Contd..)
Functional Flow
Create a Sales Book the Sales Pick release

order order Sales order
Pick Wave
Transact the Allocate the
Move order is
Move order Move order
created

Agenda
2 Setups Required
4 Demonstration
6 Q&A

Setups Required
Define Picking Rule and enabling in Rules workbench
• Create new Picking rule, Save and enable it
– Navigate to Inventory > Setup > Rules > Picking
• Click on Assignment button and enable it in Rules workbench

Setups Required (Contd..)
Attach Default Picking Rule in Organization Parameters
• If there are no rules enabled in the workbench then system looks for picking rule
attached in organization parameters.
Note: Rule enabled in Rules work bench form will not be available in the rules lov of
organization parameters form.
• If there is no rule attached then system takes a default picking rule_id = 2 (Absolute LIFO)
during allocation process
• Make sure to “Generate All rules” request if there are changes in the Rules
Agenda
2 Setups Required
4 Demonstration
6 Q&A

Troubleshooting Techniques
• When Pick Selection List Generation request completes with Warning, below messages
are captured in the pick release log with debug profiles set per note: 290432.1
P_EXCEPTION_NAME ==> WSH_PICK_BACKORDER
P_MESSAGE ==> Pick Release process could not allocate XXX of item XXXX for
order XXXXX as there was insufficient quantity available Or Inventory allocations
have failed, and the line has been back ordered.

Troubleshooting Techniques (Contd..)
• If Pick Selection List Generation request completes with Warning, follow below step
• Pick release the sales order again using Release sales orders form with Auto Allocate
option = No
– Navigate to Order Management > Shipping > Release sales orders > Release sales orders

• Query for the Order number in shipping transactions form and check for the line status
– Navigate to Order Management > Shipping > Transactions
• If the status shows “Released to Warehouse” then pick wave move order got
generated also it will show the move order number

Follow below steps to generate Inventory debug log file
1. Login as System Administrator
 Profile -> System - SET BELOW PROFILES AT USER LEVEL

 INV: Debug Trace = 'Yes' - to turn on the debug functionality
 INV:Debug Level = 15 - to print the detail debug messages
 INV: Debug file (Including the complete path):
The path is one of the directories from the valid directories (should have WRITE permission) defined in the
obtained v$parameter through the following sql :
Select value from v$parameter where name = 'utl_file_dir';
Note: Make sure to include A NEW FILE name at the end of the path, e.g. '/<>/inv_trx_mgr.log'
2. Login as USER (If already logged in, log out and re-login) for whom the profiles are set

Follow below steps to generate Inventory debug log file
3. Allocate the move order
 Inventory > Move orders > Transact move orders

 Choose organization
 Select pick wave tab and select sales order check box
 Enter order number along with % and tab out (Example: 67453%)
 Press find button
 Select the line and press allocate button
 Once error is thrown, close the form.
4. Reset the profiles FIRST and retrieve the log file from the path as set in profile "INV: Debug file
(Including the complete path)"

How to identify the picking rule_id invoked during the allocation process
– Scenario
– Create 2 picking rules and enable it
– Enable one picking rule in rules work bench for an item (Example: AS5488)
– Attach the second picking rule in organization parameters form
– Create and Book a sales order for another item (Example: SP_Item1)
– Pick release the sales order with auto allocate as No
– Allocate the move order via Transact move orders form

Log captured for this above scenario
[..] wms.plsql.WMS_Rule_PVT.Apply.no_rule: Getting default rule at org level
[..] wms.plsql.WMS_Rule_PVT.Apply.default_rule: Rule being used: 10754
[..] wms.plsql.WMS_Rule_PVT.Apply.default_rule: l_partial_allowed_flag: Y
[..] wms.plsql.WMS_Rule_PVT.Apply.PICK: PICK
.
[..] wms.plsql.WMS_Rule_PVT.Apply.l_rule_id: 10754
[..] wms.plsql.WMS_Rule_PVT.Apply.l_reservation_id: 4964698
[..] wms.plsql.WMS_Rule_PVT.Apply.Input Rec :Calling rule with following value of type -: Picking
[..] wms.plsql.WMS_Rule_PVT.Apply.Input Rec :l_rule_id: 10754
[..] wms.plsql.WMS_Rule_PVT.Apply.Input Rec :p_organization_id: 209
[..] wms.plsql.WMS_Rule_PVT.Apply.Input Rec :p_inventory_item_id: 1718980

Tables storing the rules and queries used
a. select * from wms_rules_tl where name ='Test Picking Rule FIFO';

b. select * from wms_rules_b where rule_id = 10754;
c. select * from wms_selection_criteria_txn where return_type_id in

(select rule_id from wms_rules_tl where name ='Test Picking Rule FIFO'); --Enabled rule
shows enabled_flag = 1
d. select * from mtl_inv_picking_rules where wms_rule_id = 10754;

Agenda
2 Setups Required
4 Demonstration
6 Q&A

Demonstration

Agenda
2 Setups Required
4 Demonstration
6 Q&A

Known Issues
Issue 1 – Lot item having Lot divisible flag = No
– Scenario
– Create a Lot item
– Have on-hand for 100 quantities in a single lot
– Create and Book Sales order for 50 quantities

Known Issues (Contd..)
[..] wms.plsql.WMS_Engine_PVT.Create_Suggestions.start: Start create_suggestions

[..] wms.plsql.WMS_Engine_PVT.Create_Suggestions.start_detail: Starting the WMS Rules engine to
allocate material for move order line: 6785989
.
[..] wms.plsql.WMS_Rule_PVT.validate_and_insert.validate and insert: Final l_indivisible_flag: N
[..] wms.plsql.WMS_Rule_PVT.validate_and_insert.validate and insert: New l_att: 100
[..] wms.plsql.WMS_Rule_PVT.validate_and_insert.Lot Indiv: lot IS NOT divisible -- indivsible
.
[..] wms.plsql.WMS_Engine_PVT..To subinventory : Staging
.
[..] wms.plsql.WMS_Engine_PVT..transaction qty : 50
.
[..] wms.plsql.WMS_Engine_PVT.Create_Suggestions.exit: WMS_Engine_PVT.Create_Suggestions
[..] wms.plsql.WMS_Engine_PVT.Create_Suggestions.end G_SUGG_FAILURE_MESSAGE:
WMS_PICK_NO_ROWS
Solution to Issue 1
– Option 1:
– Create a new lot to exactly satisfy with the sales order quantity
– Option 2:
– Follow note: 1162093.1
– Issue out on-hand
– Resolve all pending transactions

Issue 2 – Destination Locator is not defaulted
– Scenario
– Create a Locator controlled item in an Organization that has Prespecified locator control at org level
– Have on-hand for 100 quantities

[..] wms.plsql.WMS_Engine_PVT.Create_Suggestions.start: Start create_suggestions

.
[..] wms.plsql.WMS_Rule_PVT.get_putaway_defaults.start: Start get_putaway_defaults
[..] wms.plsql.WMS_Rule_PVT.get_putaway_defaults.p_org_locator_control_code: 4
[..] wms.plsql.WMS_Rule_PVT.get_putaway_defaults.l_sub_loc_control : 2
[..] wms.plsql.WMS_Rule_PVT.get_putaway_defaults.p_item_locator_control_code: 2
[..] wms.plsql.WMS_Strategy_PVT.Apply.error: Error in Apply -

INVFND_API.G_MISS_CHARINV_NO_DEFAULT_LOCFND_API.G_MISS_CHAR

[..] wms.plsql.WMS_Engine_PVT..from subinventory : FGI

[..] wms.plsql.WMS_Engine_PVT..from locator id : 1380
[..] wms.plsql.WMS_Engine_PVT..To subinventory : STG
[..] wms.plsql.WMS_Engine_PVT..To locator id :
.
[..] wms.plsql.WMS_Engine_PVT..transaction qty : 50
[..] wms.plsql.WMS_Rule_PVT.get_putaway_defaults.l_sub_loc_control : 2
.
[..] wms.plsql.WMS_Engine_PVT.Create_Suggestions.End: End create_suggestions

Solution to Issue 2
– Follow note: 1082287.1
– Option 1
– Set Default staging locator in Shipping parameters form
– Option 2
– Make sure to have Default staging locator in Release sales orders form
– Option 3
– Use Item Transaction Defaults form for Move Order Receipts type

Issue 3 – On-hand exist but no ATT / ATR
– Scenario
– Create an item
– Have on-hand for 10 quantities
– Create another sales order for 10 quantities

[..] Inv_Pick_Release_PVT.Process_Reservations: l_qty_available_to_reserve = 0, l_qty_att = 0,
p_demand_source_type = 2
pick release l_qty_available_to_reserve = 0, l_qty_att = 0, p_demand_source_type = 2
.
[..] Inv-Pick_Release_PVT.Process_Reservations: l_reservation_count = 0 pick release
l_reservation_count = 0
[..] Inv-Pick_Release_PVT.Process_Reservations: Return from process_Reservations pick release Return
from process_Reservations
[..] Inv-Pick_Release_PVT.Process_Reservations: Final Reservation Count : 0 pick release Final
Reservation Count : 0
[..] Inv_Pick_Release_PVT.Process_Line: Could not reserve any qty skip suggestion
pick release Could not reserve any qty skip suggestion
[..] Inv_Pick_Release_PVT.Process_Line: l_quantity detailed is 0

Solution to Issue 3
– Use On-hand (Material workbench) form and hit Availability button to check ATT / ATR
OR
– Run onhand.sql (Refer to note: 330284.1), which will result as below
Quantity on hand -->
Reservable quantity on hand -->
Quantity reserved -->
Quantity suggested -->
Quantity available to transact -->
Quantity available to reserve -->
– Review the above output and take necessary action to increase On-hand for satisfying new Demand

Issue 4 – Material On-hand status doesn’t allow pick transactions
– Scenario
– Create a Lot item and enable lot status
– Assign the item to an organization that tracks material status at on-hand level
– Have on-hand for 10 quantities in a single lot
– Create a new material status “QC HOLD1” that doesn’t allow staging transfer
– Update the On-hand status to “QC HOLD1”

[..] INV_MATERIAL_STATUS_GRP: inside non-overloaded is_status_applicable
[..] INV_MATERIAL_STATUS_GRP: default org status id 863
.
[..] INV_QUANTITY_TREE_PVT: ... Profile: Material Status =1
.
.
[..] INV_DETAIL_UTIL_PVT: enter INV_DETAIL_UTIL_PVT.is_onhand_status_trx_allowed
enter INV_DETAIL_UTIL_PVT.is_onhand_status_trx_allowed
.
[..] wms.plsql.WMS_Rule_PVT.Apply.fetch_cursor - l_onhand_status_trx_allowed : N
.
WMS_PICK_NO_ROWS

Solution to Issue 4
– Review the on-hand material status and update the on-hand status to “Active” or any valid status that
allows the pick transaction
– Review note: 1424635.1 for more information

Issue 5 – Restrict Subinventories / Locators enabled in items form
– Scenario
– Create an item
– Check the Restrict subinventories check box
– Add the required subinventories through Item-subinventories form
– Have on-hand for 10 quantities in a sub-inventory
– Pick release the sales order with auto allocate as No having default staging sub-inventory not
included in Item-subinventories form

Pick Release log captured for this above scenario
Calling program unit INV_MOVE_ORDER_PUB.CREATE_MOVE_ORDER_LINES

G_TROLIN_TBL.COUNT ==> 1
Current Time is ==> …
Create_Move_Order_Lines: l_new_trolin_tbl Count = 0, x_trolin_tbl Count = 1, p_trolin_tbl Count = 1
Current Time is ==> …
Return status from INV API ==> S
l_msg_count ==> is NULL
l_msg_data ==>
Could not Create Move Order Line for Delivery Detail 4559476
Delete Line 9.990000000000000000000000000000000000000000000000000000000000000000
000000000000000000000000000E+125
Deleting trolin line ==> is FND_API.G_MISS_NUM
Deleting detail line ==> 4559476

Solution to Issue 5
– Add the required sub-inventory / locator in the item-subinventories form

Common Problems
• The Period is not Open (During CRP / SIT / UAT phase)

– Move order allocation process will throw below error message

Common Problems
• Order on credit hold will have below debug messages

– ORDER LINE XXXXX IS ON HOLD
– P_MESSAGE ==> Pick Selection List process could not select line X.X for order XXXXX for picking as it
has been placed on a picking activity hold.

References
• Pick Release Process Could Not Allocate 1 Of Item xxxxx (Doc ID
1424635.1)
• How To Check Onhand / Serial Number Setup? (Doc ID 330284.1)
• Allocating - The Material Sourcing Process Failed To Create Picking
Suggestions For Line Number (Doc ID 1082287.1)
• How to Research "You Cannot Update This Field When..." Message In The
Master Items Form (INVIDITM) (Doc ID 1162093.1)
• How to Create a Debug File in Shipping Execution (Doc ID 290432.1)

Summary
What we covered today
Pre-requisite setup
Generating / Reviewing debug file
Known Issues

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ATTENTION – AUDIO Options

Option 1: Voice Streaming Audio Broadcast Option 2: Teleconference (Dial In)

• No need to dial in on a telephone • Requires telephone to dial in

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 2

 Check out Note ID : 740966.1

 Select your Product Area

 Scan through the list of Current Topics

 Register for the session of your interest

Next Webcast: - Cycle Counting in WMS Including

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January 27th, 2016

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Create a Sales Book the Sales Pick release

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 Profile -> System - SET BELOW PROFILES AT USER LEVEL

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 Inventory > Move orders > Transact move orders

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a. select * from wms_rules_tl where name ='Test Picking Rule FIFO';

c. select * from wms_selection_criteria_txn where return_type_id in

d. select * from mtl_inv_picking_rules where wms_rule_id = 10754;

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[..] wms.plsql.WMS_Engine_PVT.Create_Suggestions.start: Start create_suggestions

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[..] wms.plsql.WMS_Engine_PVT.Create_Suggestions.start: Start create_suggestions

[..] wms.plsql.WMS_Strategy_PVT.Apply.error: Error in Apply -

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[..] wms.plsql.WMS_Engine_PVT..from subinventory : FGI

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Calling program unit INV_MOVE_ORDER_PUB.CREATE_MOVE_ORDER_LINES

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– Add the required sub-inventory / locator in the item-subinventories form

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• The Period is not Open (During CRP / SIT / UAT phase)

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• Order on credit hold will have below debug messages

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