CONCEPTUAL PLAN FOR CRZ APPROVAL

For the proposed

Joy’s The Beach Resort Pvt. Ltd.,

at
Thirumullavaram, Kollam
KERALA

Submitted to
Coastal Zone Management Authority
Thiruvananthapuram
KERALA

EIA Consultant
Hubert Enviro Care Systems Private Limited

March 2019
 Table of Contents
1. INTRODUCTON.................................................................................................................................................4
1.1 Project Proponent ............................................................................................................................................4
1.2 Major Awards and Recognition ......................................................................................................................5
1.2.1 Major Awards Received - The Travancore Heritage ......................................................................................5
1.2.2 Major Awards Received - Le Pondy ...............................................................................................................5
2. PROJECT DESCRIPTION..................................................................................................................................6
2.1 Project Profile .................................................................................................................................................6
2.2 Location ..........................................................................................................................................................6
2.2.1 Major Road Destinations.................................................................................................................................6
2.3 Project Profile .................................................................................................................................................7
2.4 Coastal Regulatory zone – Demarcations by CESS......................................................................................10
3. BASIC INFRASTRUCTURE............................................................................................................................12
3.1 Architectural Design .....................................................................................................................................12
3.2 Construction Materials ..................................................................................................................................12
3.3 Water Requirement .......................................................................................................................................13
3.4 Power ............................................................................................................................................................15
3.5 Storage of Hazardous Material......................................................................................................................15
3.6 Sewage Treatment Plant................................................................................................................................15
3.7 Rain water Harvesting...................................................................................................................................16
3.8 Solid waste Management ..............................................................................................................................17
3.9 Green belt Development ...............................................................................................................................17
3.10 Energy Management .....................................................................................................................................17
3.11 Parking and Traffic Management..................................................................................................................18
3.12 Fire safety management ................................................................................................................................18
3.13 Mitigation Measures for Air Pollution..........................................................................................................18
3.13.1 Site clearance ................................................................................................................................................19
3.13.2 Haul road.......................................................................................................................................................19
3.13.3 Operation Phase Air Pollution control Measures..........................................................................................19
3.14 Noise Pollution..............................................................................................................................................19
3.14.1 Construction Stage ........................................................................................................................................19
3.14.2 Operational Phase .........................................................................................................................................20
3.15 Water Pollution .............................................................................................................................................20
3.15.1 Construction Phase........................................................................................................................................20
3.15.2 Operational Phase .........................................................................................................................................20
3.16 Soil Quality ...................................................................................................................................................21
3.16.1 Construction Phase........................................................................................................................................21
3.16.2 Operation Phase ............................................................................................................................................21
3.17 Disaster Management Plan............................................................................................................................21
3.17.1 Communication System ................................................................................................................................22
3.17.2 Emergency Response Team ..........................................................................................................................22
4. CONCLUSION..................................................................................................................................................23

LIST OF TABLES

Table 2-1 Project and site details .................................................................................................................................7

Table 3-1 Construction materials requirement...........................................................................................................12
Table 3-2 Water requirement during operation..........................................................................................................13
Table 3-3 Power requirement and back up ................................................................................................................15
Table 3-4 Storage of fuel ...........................................................................................................................................15
Table 3-5 STP design details .....................................................................................................................................16
Table 3-6 Solid waste generation...............................................................................................................................17
Table 3-7 Parking details ...........................................................................................................................................18

LIST OF FIGURES

Figure 2-1 Google map showing the Project site .......................................................................................................10

Figure 3-1 Water Balance ..........................................................................................................................................14
 LIST OF ANNEXURE

S. No ANNEXURE
1 Cadastral Map – Attested by Village Officer, Kollam West
2 Land Possession Certificate with Survey Numbers , Tax paid receipts
3 HTL, LTL and CRZ Zone Demarcations – CESS, Trivandrum
4 Coastal Zone Management Plan Map Of Kerala (No: 15) Prepared by Centre for
Earth Science Studies.
5 Site Plan with Green Belt
6 Land Use Certificate
7 Consent to Establish
8 Existing Building Photos
9 Corporation Demolition Certificate
10 Building Height Section Drawing
11 Water Balance
12 STP Specification & Process Flow for 150 KLD
13 Google Map-Road Access to Site
14 Air, Noise Water and Soil Quality Results
15 Kerala Water Authority Approval Letter
16 I km radius Google Map
17 I0 km radius Google Map
18 Certificate of Incorporation & Memorandum & Articles of Association
19 Awards – Pollution Control Board
20 Site Contour Map
21 Kerala State Electricity Board Approval Letter
22 Environmental Monitoring Schedule
 1. INTRODUCTON

The project proponent “Joy’s The Beach Resort Pvt Ltd” proposes a Beach resort at
Thirumullavaram, Kollam, Kerala, within a plot area of 51597. 92 Sq.m and built up area of
19929.53 Sq.m. The site falls in CRZ II region. The cadastral map showing the survey No’s of the
project site is enclosed in Annexure-1 and the Land possession certificate is enclosed in Annexure-
2.
1.1 Project Proponent

The Project Proponent has a beach resort at Trivandrum in the name of “The Travancore
Heritage”. The hotel has a 3-star rating and has in the past won the best Tourism award at
Kerala.
The business turnover for The Travancore Heritage for the year 2015-2016 is Rs.15 Cores.
Le Pondy (Beach Resort at Pondicherry) is the main business of M/s. Deedi Resorts Pvt.,
Ltd., The business is successful and the turnover for the year 2015-16 was about 19 crores.
The resort is the vision of Mr. T.C. Paul. Mr. T.C.Paul is a native of Elanji, Kerala. Born
on 10th August, 1952, he has a degree in B. Sc. Physics and a degree in Law. His career
began with automobile dealerships. He had successful ventures with Bajaj and three
wheelers from the year 1977. He started a company in the name of his two daughters Deepa
and Divya. He established a public limited company in the name of “Deedi Hire Purchase
and Leasing limited” in the year 1992.
In 1998 the company diversified into the hospitality business by forming a partnership firm
with M/s. Joy’s, The Beach Resort and converted the company into a stock listed company
in 2001. The company has a trade name, The Travancore Heritage. The Certificate of
Incorporation is enclosed in Annexure 18.
The Resort has an Ayurvedic treatment center established and run by certified practitioners
his daughter and wife. Le-Pondy was constructed in 4 years and started operation in 2010 at
Pondicherry.
There are other smaller firms Deedi Fuels which are managed by Mr. T.C. Paul and Mrs.
Geetha Paul respectively. The other businesses EVM Honda, Trivandrum, EVM
Volkswagon, Trivandrum, EVM Nissan, Cochin are managed by his daughter Divya Paul
and his son in law Shri. Sabu Johny.
1.2 Major Awards and Recognition

The Managing Director hold’s the position of President – South Kerala Hoteliers Forum and
President - Kerala Chamber of Commerce & Southern Region, Kerala. The awards are
enclosed in Annexure 19.

1.2.1 Major Awards Received - The Travancore Heritage

a) Best Architectural Award

b) Best 3 Star Hotel Award 2003
c) Pollution Control Awards 2010, 2013, 2014
d) Biz Ecstasy Award for Ayurveda Treatment
e) Best Heritage Hotel 2014 – Indian Hospitality Awards
a) National business and service leaders award -2015. Premium sea side Heritage
resorts in Kerala.
1.2.2 Major Awards Received - Le Pondy

b) Best Beach Resort – Indian hospitality awards 2013

c) Best Leisure Hotel – World Travel Brands Awards 2014
d) National Business and Service Leaders award 2015 – Premium Resort of the year –
Pondicherry.
The Directors are also specialized in the service industry in automobile sectors for two,
three and four wheeler dealerships in Kerala. The pioneered the concept of sales,
service and financial support for hire purchase. They have received awards: Deedi
Motors: Grand Masters awards 2009, 2012, 2013, and 2014.
1. Deedi Automobiles: Business Excellence awards, Chamber of commerce.
2. Abdul Kalam Golden award for contribution in the field of Automobiles and
Hospitality
 2. PROJECT DESCRIPTION
2.1 Project Profile

The Project zone is one of the popular beaches in the city of Kollam. This beach is situated at
Thirumullavaram, an important neighborhood.

The proposed project site is well connected to the city by roads. The restaurants will provide
a variety of cuisine, flavored with Indian spices to suit international guests. The Ayurvedic
concepts of therapies and massages give the spas a traditional concept. The Architecture
which is eco-friendly will give the resort a cultural connects to Indian music, dance, social
practices and food. The food choices are Continental, European, Chinese and Indian with a
choice for the Non-vegetarians and Vegetarians. The service by the staff will be a blend of
local culture and trained staff to understand customer requirements.

2.2 Location

The beach is situated at a distance of 6 km from the heart of Kollam city. Kollam KSRTC
bus stand is located at 5 km and railway station is 7 km away. The 10 km radius map is
enclosed in Annexure 17. The nearest airport is Thiruvananthapuram.

2.2.1 Major Road Destinations

1. Thangassaery : 3 Km.
2. Kollam KSRTC Bus Station : 5 km
3. Kollam Beach : 6 Km
4. Chinnakada – 6Km
5. Kollam Railway Station :6 km.
6. Karunagappalli – 22 km
7. Paravur – 29 km.
8. Thekkumbhaam Beach – 33 km.
2.3 Project Profile

Table 2-1 Project and site details

Project Name Joy’s The Beach Resort Private Limited

Registered Office
Corporate Office
Directors
Survey Numbers
Location accessibility
Proposed construction
CRZ Zone for Construction
Total Land Area
No. 3 Lake View Road , Pudukuppam
Nallavadu Post, Puduchery 605007
TC 55/1548. Deedi Building, Kaimanam, Trivandrum
695040
Ph: 0471- 3939100, 3939112
Email: projects@thejoys.in
1. TC Paul,
2. Geetha Jose Paul and
3. Deepa Paul
There are 56 survey nos. the details are given in
Annexure 1 – Cadastral Map
Annexure 2 -Land Possession Certificate
Kollam city is 6 km away
Rail road is 7 km away
Airport connect is 80 Km.
A beach facing resort construction with 241 rooms. Site
plan is enclosed in Annexure 5. The existing contour
of site is enclosed in Annexure 20
The site falls in Kollam Corporation limits. The site falls
under CRZ II. The demarcation map and report by
Centre for Earth Sciences Studies is enclosed in
Annexure 3
51597.92 Sq.mtrs

Built up Area 19929.53 Sq.mtrs

Ground coverage 9092.52 Sq.m (17.62 %)
Roads 6878.76 Sq.m (13.32%)
Open area 13667.16 Sq.m (26.5 %)
Green belt area 17561.58 Sq.m ( 34.04 %)
Parking proposed 237 car parks against requirement of 234.
293 two wheeler parking against requirement of 281.
Classification 5 Star Category
Season : Foreigners would be priority
Off season : Open to Conferences
Description of facility No. of Keys : 241
Breakup Block Building = 189 Keys
Private Pool Villas = 4 Keys
Twin Storied Cottages = 28 Keys
Ayurveda Cottages = 20 Keys
Shops 3000 Sq. Ft. ( in Sq.mt)
Room Type Double Bed – 30%
Hollywood Type : 70%
All Pool Villas – Double beds
Rooms for Disabled : 6 No’s (as per 5 star rooms)
Main Restaurant Open Type : 240 Seats
Speciality Restuarant (A/C) Open Type : 80 Seats
Bar Lunch Air-conditioned – 40 Seats
Conference Room Air-conditioned – 450 Seats
Delhi Shop/Coffee Shop 40 Seats
Swimming Pool 5 Nos.
Ayurveda Spa “Anandam Ayurveda” Headed by Dr. Priya John,
Ayurvedic Doctor.
Western Spa Yes
Architect M/s. Hometech, Trivandrum
Architect : Mr. Rajenesh Clement
Project Cost 96 Crores
Construction Period 24 Months
Manpower Required during 75 labour for a period of 18 months.
construction.
Fresh Water Source Kerala Water Authority approval letter is attached in
Annexure -15
Fresh Water Requirement 154 KLD - Water Balance is enclosed in Annexure -11
Sewage Treatment Sewage Treatment Plant of 150 KLD will be
implemented. The specifications are enclosed in
Annexure 12
Power Supply 0.5MW
Alternate Generator Back up 2 X 400KVA DG sets
Fuel Required 100 Liters/day
Solar Power 1500 units/day
Existing Roads Access roads of 7 m width available. The approach road
is marked in Annexure 13
Rain water recharge 2 pits for recharge of rain water will be provided. Total
quantity to be harvested will be 355 KLD. The details
are given in Site plan enclosed in Annexure 5
Population during operation phase 620 nos.
Peak Season Guest 440 Guests at full occupancy
Construction Material required Sand 300 MT
Gravel 200 MT
Stone 75 MT
Iron Rods 50 MT
Wood 100 MT
Bricks 10,00,900
Cement 20000 bags
Storage of hazardous material (as per Gas Cylinders - 50 Nos.
MSHC rules) Diesel storage -500 Liter
Fire Protection provisions
Municipal Waste (Domestic and During Construction Phase
commercial uses) Organic Waste – 41.25 kg/D
 Inorganic Waste – 33.75 kg/D
During Operation Phase
Organic Waste : 316.25 Kg.D
Inorganic Waste : 258.75
Emissions from Construction Site will be barricaded.
activities Personal Protective Equipment will be provided for
labours.
Water sprinkling will be done for dust suppression.

Figure 2-1 Google map showing the Project site

2.4 Coastal Regulatory zone – Demarcations by CESS

In Kerala, CESS provides a demarcation map of Coastal zones. For projects they are
authorized to authenticate land allocated as superimposed maps for construction projects.
The CRZ authorized map and CESS demarcations of zones for CRZ I, II, III and IV are
indicated in the study. The Proposed location of land area falls in CRZ II zone for
construction. The demarcation map and the report by CESS are enclosed in Annexure -3.
 3. BASIC INFRASTRUCTURE
3.1 Architectural Design

The area of construction would be 19929.53 Sq.m. The total land area is 51597.92 Sq.m.
The area of construction lies in CRZ II. The construction will be as per building codes for
CRZ Construction of 241 rooms (19929.53 sq,m) with Main block, Boutique, swimming
pools, Twin sharing cottages, single storied cottages, staff rooms, restaurants, exercise
spaces, yoga, quiet reading spaces, naturopathy massages and introduction of Indian cuisine
and culture to the diversified Global customers. Ayurveda and Kerala designs are blended
into the styling of the building. Endemic varieties of trees and traditional Kerala style
construction provide an eco-resort concept for those who plan a vacation. (>33% green
belt) The resort combines conservational technology and minimum loss of material and
energy in the design concept. The site plan with area break up is enclosed in Annexure-5.

3.2 Construction Materials

The major construction material required are steel, cement, bricks, wood, steel, flooring
tiles, sanitary and hardware items, electrical fittings, water and labor. All the material used
in construction would be quality material and procured directly from dealers or
manufacturers with ISI brands. Local items sand, bricks will be procured through standard
suppliers in the market for the proposed construction following the standard building codes.
Architectural antique designs and traditional art could be preserved in the concept of
building design.
Table 3-1 Construction materials requirement
S. No Construction materials Quantity
1 Sand 300 MT
2 Gravel 200 MT
3 Stone 75 MT
4 Iron Rods 50 MT
5 Wood 100 MT
6 Bricks 10,00,900
7 Cement 20000 bags
3.3 Water Requirement

The proposed construction site falls in CRZ II zone. As per the original notification and
conservation concepts Tube wells for source of water are not recommended. Intrusion of
salt water would be controlled. In this zone the laterite sub-structure provides good quality
water in surface wells.
Water source for the project is from Kerala Water Authority. The approval Letter No.
PHD/KLM/DB-701/2015, Dated 10/02/3016 is enclosed in Annexure-15.

Table 3-2 Water requirement during operation

Description of water use Qty in KLD

Total Water Requirement 180

Total Fresh water for operation 154

Domestic water 144

flushing (Recycled water) 26

Swimming pool 10

Sewage generation 136

Sewage Treatment Plant 150

Green Belt 110

Water Balance Chart indicating the quantity supplied, quantity used in service, recycled
water for reuse in green belt and treatment quantity is enclosed in Annexure-11.
The water sourced will be recycled post treatment in sewage Treatment Plant (Primary,
Secondary and Tertiary Treatment). Treated water will be reused for toilet flushing (26
KLD) and greenbelt development (110 KLD).
Figure 3-1 Water Balance
3.4 Power

The total power requirement for the proposed project will be met from the Kerala state
Electricity Board. The approval letter is enclosed in Annexure – 21

Table 3-3 Power requirement and back up

Sl. No Description Quantity

1 Power Requirement 0.5 MW
2 Diesel Generator 2x 400 KVA
3 Fuel (Diesel) 1000 Liters / day
Alternate source of power -Renewable Energy Concept
4 Solar Power 1000 units/day
The DG Sets will have stack heights of 6m above the roof in which they are located and
enclosures to ensure that the smoke emissions are controlled during operation. The
provision of solar panels in the building is indicated. Alternate energy sources would
conserve energy from use of renewable resources like Solar Power.

3.5 Storage of Hazardous Material

Table 3-4 Storage of fuel

Sl. No Storage of hazardous material Quantity

1 Gas Cylinders 50 No’s
2 Diesel storage 500 Liter

 Gas cylinders used in the kitchens will be stored and handled as per safety
regulations for storage and handling.
 Fire extinguisher provisions will be placed at visible zones for safety and emergency
use.
 Diesel storage areas will be provided with cautionary access.

3.6 Sewage Treatment Plant

The sewage treatment plant is designed for 150 KLD

 Table 3-5 STP design details
Quantity of Sewage
Plant Capacity
Reuse of Treated water
Design for 223 Rooms
Collection of sewage
Treatment Procedure
Tertiary Treatment
150KLD, 24 hours operation , flow rate at 6.25
Cub.mtr/hour
150 KLD
136 KLD will be reused. 26 KLD will be reused for
flushing and 110 KLD will be reused for Gardening
and Green belt development.
The design quantity is based on the proposed 223
room’s construction with double occupancy. Sewage
is calculated as per NBC norms. The quantity per
person per day is taken as 320 liters/day.
Waste water will be pumped and collected in
Collection tanks.
Sewage will be aerated in aeration tank, clarified in a
clarifier. The settled sludge post biological treatment
will be recycled to maintain suspended solids (MLSS).
The clarified water will be pumped to pressure sand
filter and activated carbon to receive suspended solids
and odour. Sodium hypochlorite dosing is done for
disinfection.
The Ultra filtration process is optional depending on
discharge norms and recycle standards. UF is
suggested where water is reused for flushing and green
belt.

The STP Specifications are given in Annexure-12

3.7 Rain water Harvesting.

The proposed site plan (Annexure-5) indicates the rain water harvesting system provided.
Kerala is rain fed in the months of June to September – The south west monsoon. Two rain
water harvesting pits of adequate capacity are indicated in the proposed construction layout
to recycle, reuse and conserve water. Quality of water will be monitored monthly/quarterly
in a post monitoring schedule to ensure that they meet standards of drinking water and
reusable water.
3.8 Solid waste Management

 Construction debris would be discarded with good engineering practices and

standards. (MoRTH)
 Excavated earth would be disposed in low lying areas.
 Scrap material will be recycled to vendors.
 Antique would be preserved.
 Recyclable wastes like cement bags, white paper, packaging material , fiber,
wires shall be sold to recyclers
 Maximum care will be taken to prevent soil contamination.
Table 3-6 Solid waste generation

Construction Phase Labor 75 – per day

Organic waste 41.25 Kgs
Inorganic waste 33.75 Kgs
Operation Phase Staff and guests: 620 No’s
Organic waste 316.25 kg
Inorganic waste 258.75 Kg
Collection, segregation of wastes as organic and inorganic will be done at source and
disposed as per state rules for municipal solid waste management. Reusable organic waste
as leaves can be layered and used for nourishment of the top soil in the green belt areas.

3.9 Green belt Development

The proposed site has coconut, palm, banyan, badam tree, mango trees, Ficus, macaranga
sp., Cassia sp, Muscaceae. The endemic original trees would be retained wherever possible
and the newly proposed plantations would focus on boundary plantations, aesthetic
creepers, flowering plants and fruiting trees to support the endemic bird species which visit
the area. The promotion of Ayurvedic plantations, shrubs, hedges and ground cover will add
to the aesthetics

3.10 Energy Management

The building will use energy efficient and environmentally friendly lighting and designs for
effective heating, cooling and ventilating. Tiles and wood have been blended in sustaining
 the cultural heritage value of Kerala style of buildings in Travancore group of Beach
Resorts.
Solar panels along the lobby roofs and effective use of renewable energy is blended in the
architecture to conserve and reuse energy.

3.11 Parking and Traffic Management

Access roads the Resorts has a 7 m wide road at 2 strategic connects to the property which
would be beneficial for international tourists. Parking details are given in table
Table 3-7 Parking details

Parking Required Provided

Cars 234 237
Two wheelers 281 293
Traffic Management will be done for management, staff and guests in an effective,
economical and safe manner.

3.12 Fire safety management

The provisions of the fire safety management at Gas cylinder, fuel storage areas would be
displayed with effective sign boards.
 Fire Protection measures
 Fire control measures
 Fire detection systems
 Means of escape
 Access for fireman and
 Means of fire fighting.

3.13 Mitigation Measures for Air Pollution

During the construction phase there are chances of fugitive emissions and dust generation
due to excavation and handling soil, gravel, blue metal, stones and sand. Barricading of site
will be made to prevent nuisance or complaints from neighbors.
 3.13.1 Site clearance

Excavation, uprooting of shrubs and vegetation, removal of building material will be

done as per good engineering practices.

3.13.2 Haul road

Haul road will be maintained by the contractor to prevent pot holes and physical damage
and inconvenience to neighboring land owners.
 Regular water sprinkling should be done to prevent air pollution and control of
dust.
 Screens and physical barriers can be provided to prevent air and noise pollution
along the main road.
 Construction vehicles should be maintained to avoid accidents
 Dumping of material on road edges without prior consent should be avoided
 Stock piling will be done inside the premises to avoid blocking access of others
as far as possible.
 Top soil and overburden which are fertile soil should be used effectively in green
belt areas.
 The operation of vans and trucks for excavated material and transport of building
material will be done during non-peak hours causing least stress for civilian life.

3.13.3 Operation Phase Air Pollution control Measures

 Air quality will be controlled by the Green belt to reduce air pollution.
 Boundary plantation at strategic corners to prevent air and noise pollution.
 Air Quality monitoring once in a quarter as per monitoring schedule will be done
to assess the air quality in and around the site. The monitoring schedule is
enclosed in Annexure-22

3.14 Noise Pollution

3.14.1 Construction Stage

 Working zone noise levels would be controlled within 80 - 85 dB(A).

  The noise levels at source can be controlled with provisions of acoustic enclosed
if fixed machines are used or automation of noisy equipment.
 Temporary solutions could be providing labor with personal protective
equipment.
 Earmuffs as per standard specifications.

3.14.2 Operational Phase

 Acoustic enclosure 80-85 db (A) at DG Sets

 Green belts to reduce noise

3.15 Water Pollution

3.15.1 Construction Phase

 The water required would be sourced from Kerala Water Authority.

 No tube wells will be bored in the near shore area.
 Surface wells as permitted can be used once quality is checked.
 Water required during construction is approximately 10000 Liters per day
 Quarterly checks on quality of water supplied for construction and labor would
be tested as good engineering practice.

3.15.2 Operational Phase

 The fresh water required during the Operational Phase would be around 154
KLD.
 Supply would be from Kerala Water Supply Board
 Concepts of conservation would be saving water in 2 recharge pits
 Reuse of STP treated water as indicated in the water balance chart (Annexure
12)
 The quality of water would be checked once in a Quarter at locations to control
contamination of water.
 Water quality parameters for reuse of treated sewage would be as per KSPCB
standards for potable and treated water quality. (Annexure -22)
3.16 Soil Quality

3.16.1 Construction Phase

 Soil can be contaminated by oil, fuel leaks and leachate from dump yards.
 Provision of impermeable layer at storage areas will avoid contamination.
 Soil would be tested at strategic places to control contamination.

3.16.2 Operation Phase

 Organic and Kitchen waste will be disposed in layered soak pits for reuse as
fertilizer.
 Organic waste which can be disposed by Municipal waste bins will be
segregated and transported for safe disposal.
 No toxic leachates or run off will be allowed to contaminate soil at the resort.
 Soil quality will be monitored periodically. The monitoring schedule is enclosed
in Annexure 22

3.17 Disaster Management Plan

 Kerala lies in zone III under seismic classification

 Kollam, Thirumullavaram beach has not been affected by seismic shocks since the
type of rock formation is red laterite.
 Structure creates stability on the landward side of the beach.
 The chosen location has been studied for wave height and tidal pattern from chart
datum. Indications and site inspections prove this zone is stable and safe for
swimming.
 Most beaches have estuarine interventions because of rain fed areas forming a brief
inter tidal transition zone. There is no immediate threat to biodiversity or estuarine
formations. No specific CRZ zone 1 or protected species seen in this area.
 The Management has had an experience of cyclonic storm during one season and
handling international guests. They sounded an effective warning to all international
guests and averted any passenger arrival/departure crisis for guests.
  The employer retained all his employees with a 3-month paid salary after the storm to
support his in-house staff and they joined him in re-building the Le Pondy resort again
which is successfully in operation today.

3.17.1 Communication System

 Online maintenance of website for enquires and booking confirmations are

successfully maintained for Customers.
 The landlines and phone connectivity are operational and functional with
effective response from trained personnel.
 Internal communications are by telephones and help can be sought immediately
from service staff on the phone.
 There is a 24 hour helpdesk at the reception for customer service for facilities
provided in the room

3.17.2 Emergency Response Team

An efficient communication system is necessary to develop emergency response teams

to any disaster affecting the coastal zones. The emergency action team will prepare for
evacuation plan and procedures based on facilities available.
 Demarcation of evacuation areas
 Safe areas and Shelters
 Security of property left behind in the evacuated areas
 Functions and responsibilities of various teams
 Providing relief material to reestablish houses.
All personnel involved in the Emergency Action Plan should be thoroughly familiar
with all the elements of the project site area and their responsibilities. The staff at the
site should be trained for problem detection, evaluation and emergency remedial
measures. Individual responsibility to handle the segments in emergency plan must be
allotted.
 4. CONCLUSION
 The proposed project will promote eco tourism and conserving cultural heritage.
 16 years of handling resorts gives the Management experience in planning a new facility at
Kollam for their guests and increasing tourism at Kollam. In turn increasing job
opportunities, trade and community benefits for the fisherman at local villages.
 Environmental parameters would be baseline and monitored to prevent buildup or increase
in polluting factors for changes in quality of air, water, soil and noise.
 The green belt provisions and landscaping exceed 33% of the built up area which creates a
space for endemic species like Cocas nucifera and Areca catechu, Mangifera indica, Badam,
Fabaceae, Ceaselpinnaceae. A combination of selected herbs and shrubs to create an eco-
resort. The belt decreases the pollutant build up effect.
 A cultural mix retains flavors of India in serving Continental, Global, European and Indian
food.
 Sewage treatment Plant would be implemented to treat and recycle water for Greenbelt and
flushing. Only treated effluents will be discharged.