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PERSPECTIVE
ABSTRACT
Weak governance framework in Indian Public sector banks has paralyzed their performance with
declining profitability and deteriorating asset quality. In order to tackle the governance issues in
Public Sector Banks (PSBs) Indian govt. established Bank Boards Bureau (BBB) in April 2016
to revamp the existing governance structure in PSBs. However, the issue management
framework of establishing BBB is not immune to several challenges and has not been able to
achieve its desired objectives. This paper looks at the weak governance issue in PSBs from an
issue management perspective by using the famous Jones & Chase (1979) issue management
framework. In light of this framework the paper makes several recommendations to effectively
address the governance challenges in PSBs in India. The findings of this paper may be useful for
other emerging economies facing similar governance issues in their banking sector.
Keywords: Public sector banks, Indian banking, issues management, Corporate governance in
banks.
GOVERNANCE CHALLENGES IN INDIAN BANKS Page 2 of 18
INTRODUCTION
stakeholders to ensure that directors efficiently manage corporate resources, a task that includes
the manner in which quasi rents are developed and distributed.” Corporate governance in banks
is a critical aspect and any weakness in bank governance may destabilize the economy and pose
a systematic threat to the economy (OECD, 2006). Seeing the crucial role of corporate
governance in banks, Basel Committee on Banking Supervision has called for the need to
comprehend and improve governance mechanism in banks (De Andres & Vallelado, 2008).
ownership structure etc. where board characteristics and executive compensation occupy a very
prominent position. Boards in banking and financial firms are different from non-financial firms
as they are bigger and independent as compared to non-financial firms (De Andres et al., 2012).
Also, board is more important in banks as compared to non-financial firms because in banks their
fiduciary responsibilities extend well beyond shareholders to regulators and depositors (Macey &
O’Hara, 2003). Though the Indian banks are crippled with galloping stressed assets it is
imperative to address often neglected structural problems like governance framework in Public
Sector Banks (PSBs).1 The weak governance framework in Indian PSBs has often been cited as a
primary factor for their surging stressed assets and poor profitability. Corporate Governance
remains one of the biggest challenges for the Indian PSBs. According to ex-governor, The
Reserve Bank of India (RBI), Y.V Reddy the weak governance in PSBs can be seen in the
difference between the stressed assets position in PSBs as compared to private banks. The
1
Public sector banks are state owned commercial banks where majority of ownership (at least 51%) is by the Govt. of India.
GOVERNANCE CHALLENGES IN INDIAN BANKS Page 3 of 18
Professor at Indian School of Business Hyderabad, fixing the governance issue in PSBs is very
important otherwise the governance issue will aggravate or will be a serious concern during bad
times. It is important to empower boards and adequately tackle the board governance challenge
in PSBs.3 Harun Khan ex-deputy governor RBI highlights governance as a major challenge from
the regulatory perspective for Indian banks. It is important to improve quality of board
deliberation in PSBs along with enhancing its effectiveness. Nonetheless some of the private
banks with prominent shareholders domination also face similar governance challenges. 4 As per
S.S Mundra ex RBI deputy governor, corporate governance is one of the critical challenges for
PSBs in India. Some of the major challenges in governance setup of PSBs are CEO Chairman
duality5, professionalizing PSBs boards, impending vacuum created with the retirement of chunk
of middle management staff etc.6 In the words of ex-governor RBI, Raghuram Rajan, there is a
need to review and strengthen the governance framework in banks by having a proactive board
and by improving the salary and incentive structure of top management and bank executives. 7 A
popular press article highlights that governance reform in banks should precede banking reforms
such as capital infusions by the govt. otherwise it may lead to putting good taxpayer’s money
after bad.8 Weak corporate governance, poor board supervision and excessive govt. interference
are the structural deficiencies in the Indian PSBs. Excessive govt. interference dictates lending
decisions at PSBs fulfilling the socio development objectives rather than commercial factors
driving it. The quality of management in PSBs is also poor due to the non-transparent
2
https://www.bloombergquint.com/business/2017/07/01/yv-reddy-on-advice-dissent-and-central-banking, accessed July 25,2017.
3
http://www.livemint.com/Opinion/HOkJ0zUb7cwHRDsX0AOenM/Fix-the-governance-of-public-sector-banks.html, accessed July 25,
2017.
4
https://www.rbi.org.in/Scripts/BS_SpeechesView.aspx?Id=903, accessed July 25, 2017.
5
CEO Chairman Duality is a situation where Chairman and CEO is one and the same person.
6
https://www.rbi.org.in/Scripts/BS_SpeechesView.aspx?Id=926, accessed July 25, 2017.
7
http://indianexpress.com/article/business/business-others/need-to-review-psb-governance-improve-salaries/, accessed July 25, 2017.
8
http://www.livemint.com/Opinion/dusnp3sc9xS6SA9EpI19pO/Improving-governance-in-banks.html, accessed July 25, 2017.
GOVERNANCE CHALLENGES IN INDIAN BANKS Page 4 of 18
appointment process, lack of accountability etc. Poor governance in PSBs has showed its impact
in terms of surging bad loans and declining profitability and efficiency in these units. 9 After
highlighting the structure of Indian Banking system in the next section the paper presents the
regulatory framework for corporate governance in Indian banks with a focus on board
governance followed by the linkages between board governance and bank performance in India
followed by the discussion on issue management framework for understanding the governance
challenges in PSBs. In the end the paper makes several recommendations to effectively address
The banking regulatory and supervisory authority RBI was established in 1935 under the RBI
Act, 1934. The banking sector in India comprises of commercial banks and the cooperative
banks where commercial banks account for more than 95% of market share in the banking
business in India at the end of March 2012 (Sarkar & Sarkar, 2016). On the basis of ownership,
scheduled commercial banks include public sector banks, private sector banks, foreign banks 10
and regional rural banks11. Public sector banks in India, comprises of State bank of India and the
nationalized banks. Domestic private sector banks are commercial banks where majority of
shareholding or ownership is held by domestic private shareholders. They are further classified
into new and old private sector banks on the basis of their establishment before or after 1992.
New private banks are those private banks which were established after 1992 whereas old private
9
http://www.business-standard.com/article/news-cm/recommendations-to-improve-india-s-public-sector-banks-governance-are-credit-
positive-114052001071_1.html, accessed July 25, 2017.
10
Foreign banks are those commercial banks where majority of shareholding is by foreign investors.
11
Regional rural banks were setup under the Regional Rural Banks Act, 1976 with the aim to ensure adequate institutional credit to rural
and agricultural sector.
GOVERNANCE CHALLENGES IN INDIAN BANKS Page 5 of 18
As on 31st March 2012, PSBs dominate the banking system in India with 75% share of deposits
The disclosure for corporate governance of listed companies12 is mandated using Clause 49 of
listing agreement by Securities Exchange Board of India (SEBI). For board of directors Clause
49 states that boards of listed companies should have an optimal combination of board of
directors. If chairman of the board is a non-executive director one-third of the board should
have independent directors. In addition Clause 49 also stipulates guidelines on composition and
reporting requirements etc. While all commercial banks in India are regulated under the Banking
Regulation Act, 1949, PSBs are additionally regulated by Ministry of finance govt. of India
under the Banking Companies Act 1970, Bank Nationalization Act 1980 and State Bank of India
Act 1955 (Sarkar & Sarkar, 2016). Since PSBs are additionally regulated by govt. of India it
significantly influences the way their boards are designed. Govt. being the controlling owner, it
has power to nominate directors on the PSBs board. Govt. has power to nominate Chairman &
Managing Director (CMD) of all PSBs, have one central govt. nominee on the board, nominate
two directors one a workmen employee and other an officer employee of a PSB, nominate a
chartered accountant director and upto six directors from the general category (Sarkar & Sarkar,
2016). Govt. has powers to fix the tenure of all whole time directors including the CMD which
has been currently capped at 5 years (Sarkar & Sarkar, 2016). Thus, boards of PSBs are less
12
PSBs and Private sector banks are also listed in prominent stock exchanges like National Stock Exchange and Bombay Stock
Exchange.
GOVERNANCE CHALLENGES IN INDIAN BANKS Page 6 of 18
empowered, less flexible and are larger in size as compared to private sector banks (Sarkar &
Sarkar, 2016).13
This section identifies the linkage between board governance and bank performance. The
theoretical foundations of governance can be seen through the lens of agency theory. It predicts
that managers or agents may not act in the best interests of the owners or principal giving rise to
managerial opportunism (Jensen & Meckling, 1976). Investors may not be able to perfectly
monitor managers who may have superior information about the performance of the company.
Hence, investors (outsiders) can employ mechanisms like board of directors, executive
compensation, and market for corporate control etc. to ensure that management of the company
acts in their best interest and prevents any kind of principal agent problem. While board
governance and organizational performance has been thoroughly explored in the context of non-
financial firms, the research on board specific governance and financial performance in banks is
limited and largely confined to developed nations (De Andres & Vallelado, 2008; Pathan & Faff,
2013; Garcia-Meca et al, 2015; Wang et al. 2012; Salim et al. 2016). These studies are not
The extant review of literature of governance mechanism in banks show very limited number of
studies that have examined the impact of board corporate governance mechanisms on the
financial performance and asset quality of Indian banks. Battaglia & Gallo (2015) conducted a
study on risk governance for Indian and Chinese banks and found that size of risk committee in
banks was positively related to accounting profitability measures of return on assets and return
13
Sarkar & Sarkar (2016) study found median board size of PSBs as 8 against 10 for old private sector banks and 11 for new private
sector banks.
GOVERNANCE CHALLENGES IN INDIAN BANKS Page 7 of 18
on equity and negatively related to market performance. Also, no. of risk committee meetings
was positively related to market performance in banks. Sarkar & Sarkar (2016) in their study on
board governance in Indian banks tested the relationship between board characteristics and firm
performance. Their findings demonstrate that board independence impacts bank outcomes where
CEO- Chairman duality and presence of nominee directors have a negative impact on bank
outcomes. To the best of our knowledge, Nanwal & Pathneja (2016) is the only study for India
that examines the impact of corporate governance mechanisms on banking sector total factor
productivity.14 The authors didn’t find any impact of corporate governance mechanisms on total
factor productivity in Indian banks. Ghosh (2017) investigated the impact of gender diversity in
banks boards on Indian banks performance and stability. The findings of this study show that
gender diversity doesn’t impact bank performance and stability. Mayur & Saravanan (2017)
examined the association between board characteristics and banks performance or asset quality
in India. The findings of this study demonstrate a cubic or curvilinear relationship between board
size and performance or asset quality. From the above studies it can be clearly seen that board
characteristics significantly influence bank profitability, efficiency and asset quality in India.
CHALLENGES
Harris & Fleisher (2016) identify issues management as important organizational activity that
constitute part of public affairs. This paper identifies weak governance framework in public
sector banks as an important issue which if not adequately addressed may culminate into a severe
banking crisis. For effective issue management of board governance Indian govt. established
14
Total factor productivity measures the overall performance of the banking sector. It highlights the growth or performance which is not
explained by traditional factors of production.
GOVERNANCE CHALLENGES IN INDIAN BANKS Page 8 of 18
Bank Board Bureau (BBB)15 in April 2016 to reform the governance framework in PSBs. The
primary objective of establishing BBB was to revamp the governance structure in PSBs. The
main functions of BBB include selection and appointment of board of directors in PSBs and
helping them in forming business strategies and capital raising plan.16 Though establishment of
BBB was a step in the direction of revamping governance in PSBs its effectiveness has come
into question. A popular press article points out that the change in top leadership in Punjab
National Bank (PNB) and Bank of India (BOI) was neither recommended nor discussed with
BBB. There have been many other instances where BBB’s recommendations have been ignored.
For example recommendations of BBB related to performance linked incentives, employee stock
options, bonuses etc. for employees in PSBs have been ignored.17 Though BBB can recommend
names for top executives in PSBs they don’t have a final say in their postings. The
recommendations of BBB are not taken seriously and instead of referring them to the cabinet
appointments committee for approval finance ministry de novo scrutinizes them. Apart from top
level appointments all other terms of reference or functions of BBB have just remained on paper
and even for top appointments in PSBs it doesn’t have a final say and it depends upon the
finance ministry and the cabinet. BBB also doesn’t have any role in the appointment of non
official directors who constitute almost one third of board in PSBs and most of them are political
appointments.18 Moreover, instead of having only professional bankers as members of BBB its
secretary, department of public enterprises, govt. of India with govt. interference in its
functioning raising a question on its independence. Though the govt. has initiated measures like
15
The establishment of BBB was in line with the recommendations of P.J Nayak committee for revamping governance framework in
Indian banks.
16
http://banksboardbureau.org.in/WhatsNew/Details?id=4, accessed July 25, 2017.
17
https://www.bloombergquint.com/business/2017/05/09/the-psu-bank-reshuffle-and-ineffectiveness-of-the-banks-board-bureau,
accessed July 25, 2017.
18
http://www.livemint.com/Opinion/xI2UOoynj6CMW9yQTkji4L/A-paper-tiger-called-Banks-Board-Bureau.html, accessed July 26,
2017.
GOVERNANCE CHALLENGES IN INDIAN BANKS Page 9 of 18
separating the position of CEO and chairman in PSBs, more objective selection process etc., it
doesn’t fill the void of weak governance setup in PSBs. In the words of T.T Ram Mohan the
answer to fix governance doesn’t lie in separating the post of CEO and chairman but in
strengthening the boards by having more independent directors on boards with proper training
given to government and RBI directors. There should be proper selection process of independent
directors through an independent appointments body.19 Acharya & Subramanian (2016) argue
that the boards of PSBs are disempowered, lack necessary expertise and the selection process of
board members is weak resulting in weak board as well as overall governance in PSBs. They
further point out that governance challenges in PSBs are also a result of external constraints like
dual regulation by govt. and RBI, board constitution and compensation differences with private
sector banks. The reform measures for effective governance in PSBs like establishing BBB,
separating the post of CEO and chairman etc. do not effectively address the weak governance
setup in these units. The biggest challenge for the effective governance reform in PSBs is to
address the huge executive and top management compensation differential between PSBs and
private banks. According to ex-governor, RBI, Raghuram Rajan, there is strong need to review
the incentive structure and improve salaries of bank executives in PSBs so as to draw private
sector talent into PSBs and improve its governance.20 A popular press article highlights the
differences in salaries of top executives in PSBs and private banks. It shows that India’s top govt.
banker may take around 200 years to earn what her private counterparts are earning. It also
highlights the words of Raghuram Rajan who feels in PSBs they overpay at the bottom and
underpay at the top thus failing to attract good talent at the top level.21 Even BBB made
options (ESOPs), bonuses etc. for PSBs employees but it is all under the carpet and remains
framework in PSBs was to establish a Bank Investment Company (BIC) where govt. equity is to
be transferred to BIC which will dilute its ownership in individual banks below 51%. Govt. of
India didn’t consider this suggestion of Nayak Committee as govt. doesn’t want to dilute its
control from PSBs. In the words of T.T Ram Mohan the idea of govt. diluting its control from
PSBs is hogwash and it won’t happen. Even if BIC is put into place sometime govt. will not drop
its ownership below 52%.24 He also points out that the idea of establishing BIC is a nightmare
and won’t ensure any autonomy for PSBs. It would be unfair to entrust this task of 26 PSBs to a
Given the challenges faced by PSBs it is not easy to revamp the governance framework in PSBs
in India. The governance issue management framework by Govt. of India and RBI through
establishing BBB, separating the position of CEO and Chairman does not effectively address the
governance problem in these units that are structural and require a deep rooted holistic approach.
This paper looks at the governance issue in PSBs from an issue management perspective. It is
important to define issue for a better understanding of issues management. According to Crable
& Vibbert (1985) an issue is developed when one or more human agent attaches importance to
the situation or problem. Issues management is a tool for identifying issues and influence
decisions around it before its adverse effect on the concerned unit. For effective governance
framework in PSBs this paper uses the Jones & Chase (1979) issue management framework.
This framework presents a five stage process for effective issues management as following: 1)
22
https://www.bloombergquint.com/business/2017/05/09/the-psu-bank-reshuffle-and-ineffectiveness-of-the-banks-board-bureau,
accessed July 26, 2017.
23
https://rbidocs.rbi.org.in/rdocs/PublicationReport/Pdfs/BCF090514FR.pdf, accessed July 27, 2017.
24
http://ttrammohan.blogspot.com/2015/08/indradhanush-fortune-for-psbs-at-end-of.html, accessed July 26, 2017.
25
http://ttrammohan.blogspot.com/2015/01/gyan-sangam.html, accessed July 26, 2017.
GOVERNANCE CHALLENGES IN INDIAN BANKS Page 11 of 18
Issue identification, 2) Issue analysis, 3) Issue change strategy options, 4) Issue action program
Issue Identification- The early identification of issues is critical for their effective management
as well as prevention of any future crisis. In this context the broader issue is the weak
governance framework in PSBs loaded with dual regulation by govt. and RBI, poor board
comparison to private banks, disempowered board with lack of necessary expertise etc. The ex-
governors of RBI Raghuram Rajan, Y.V Reddy and ex RBI deputy governor S.S Mundra have
identified weak governance framework as an important issue of concern for PSBs. No bank can
simultaneously manage and address all issues. Banks need to form procedures for identifying and
managing critical issues of primary concern to them. The primary issue at hand that requires
immediate attention is the designing compensation structure for bank executives and attracting
necessary talent from the private sector to top management in PSBs . Also, govt. control needs to
be reduced along with more independent board of directors in the board of PSBs with proper
selection criteria.
Issue Analysis- After issue identification the crucial element is issue analysis. Issue analysis
focuses on theory and research about issues. In issue analysis it is important to determine the
origin of the issue, identify the past experience with the issue and identify the impact of the
issue. The weak governance in PSBs with issues like executive or top management
compensation, dual regulation with excessive govt. interference and lack of board independence
stems from the very nature of PSBs or excessive govt. control. Experts from banking sector
identify this weak governance structure in PSBs as a cause of concern for banks, regulator RBI
and policy makers. Though there have been proposals to revamp pay structure in PSBs by
GOVERNANCE CHALLENGES IN INDIAN BANKS Page 12 of 18
including performance based pay structure as well as matching the salaries with private
counterparts Govt. of India is not keen to accept it and even if it does it will be in a very
restricted way. The Govt. of India will not be keen to move away from the basic system of the
pay commission. If the governance framework in PSBs is not adequately addressed it may lead
to a banking or financial crisis. It is widely known that one of the primary reasons for global
financial crisis of 2007-2008 was the weak governance framework of banks and financial
institutions.
Issue Strategy Change Options- This section highlights the response to challenge emerging from
the issues of concern. It is concerned more with the decisions made with regards to the
challenges from the issues. The Jones and Chase model identifies three options to deal with the
issue change as following: First is the reactive change where a company or organization decides
not to change, second is the adaptive change option which is the openness to change and relies
on planning for strategy change and third is the dynamic change option which is concerned about
forming real solutions for real problems. In this case what is needed is the adoption of dynamic
strategy change option where the Govt. of India and RBI play a very upbeat role in containing
the issue of governance framework in PSBs. They should come together and proactively deal
with the issue so as to prevent any financial crisis in the future. The transformation of
approach from relevant stakeholders like Govt. of India, RBI and banking experts.
Issue Action Program- This stage involves forming goals and objectives where goals are broad
and give direction to authorities whereas objectives are formed after goals are determined. It also
talks about the strategies to achieve these goals and objectives. The broad goal here should be to
reform the governance framework in PSBs and specific objectives are to restructure or revamp
GOVERNANCE CHALLENGES IN INDIAN BANKS Page 13 of 18
the compensation system in PSBs by eliminating pay differentials between PSBs and private
banks, to reform the board structure in PSBs by including more independent directors with
necessary expertise, to dilute the government stake in PSBs below 51%, granting more autonomy
and independence to BBB with greater functions and responsibilities like independent
appointment of non-official directors, restructuring PSBs so that they function like private banks
Evaluation of Results- The accomplishment of issue action program goal doesn’t imply the issue
management process is over. It involves evaluating the results of real versus intended program.
The decision authorities (Govt. and RBI) must continuously evaluate the issue of weak
governance framework and search for economic, social and political factors that may
CONCLUSION
Weak governance framework in PSBs is one of the crucial factors for their poor performance in
the recent past. Their poor performance can be seen in terms of their deteriorating asset quality
and declining profitability. Given the political and democratic setup of India the solution to
governance problem in PSBs is not easy. Further, government control in PSBs makes the
situation worse. This paper looks at the issue of weak governance framework in PSBs from an
issue management perspective. The major issue management reform initiated by Govt. of India
and RBI for weak governance in PSBs was establishing BBB and it has not been immune to
26
http://economictimes.indiatimes.com/industry/banking/finance/banking/has-banks-board-bureau-really-helped-state-run-banks-to-
clear-the-messy-system/articleshow/59344874.cms, accessed July 28, 2017.
GOVERNANCE CHALLENGES IN INDIAN BANKS Page 14 of 18
several challenges. Therefore, using the issue management framework of Jones & Chase (1979)
this paper identifies weak governance in PSBs as an issue of concern for banks, RBI and Govt.
of India. Using this framework the paper identifies the issue of concern, conducts analysis of the
issue, highlights the issue action plan and makes several recommendations to address the issue in
RECOMMENDATIONS
First, for effective issue management of weak governance framework in PSBs it is important to
tackle the issue of compensation differences in top management between PSBs and private
banks. This in line with the recommendations of Ex-governor, RBI, Raghuram Rajan who argues
that the low compensation at top level of PSBs prevents them from attracting good quality
private players. It is important to raise salaries in PSBs along with developing an incentive
Second, the excessive govt. controls in PSBs have inhibited their growth and performance. It is
imperative to reduce govt. stake below 51% in PSBs. One possible solution suggested was the
establishment of BIC with govt. equity and BIC eventually diluting its stake in banks below
51%. As highlighted by T.T Ram Mohan this would be a nightmare and won’t ensure any
autonomy for PSBs. He also calls this idea of govt. giving its control from PSBs a hogwash. 27
Privatization of weak PSBs seemed to be a best solution. This may take care of govt. interference
Third, the establishment of BBB by govt. of India and RBI to reform governance framework in
PSBs has not been able to achieve its desired objectives. The governance issue management
27
http://ttrammohan.blogspot.com/2015/08/indradhanush-fortune-for-psbs-at-end-of.html, accessed July 27, 2017.
GOVERNANCE CHALLENGES IN INDIAN BANKS Page 15 of 18
framework by establishing BBB is not immune to several challenges. Instead of having members
from Govt. of India the membership of BBB should comprise of only independent banking
experts. For effective functioning of BBB it is imperative to ensure that BBB has adequate
independence and autonomy in its functioning. The task of appointments of heads and board
members of PSBs should rest entirely with BBB rather than the current system of entrusting that
task to finance ministry or cabinet approvals committee. The authorities may ensure that the
etc.
Fourth, In line with Acharya & Subramanian (2016), govt. of India should distance itself from
the governance functions it discharges in PSBs. The Bank Nationalization Act of 1970 and 1980
and SBI Act must be repealed. Public sector banks should be incorporated like other corporations
under Companies Act and must satisfy the clause 49 corporate governance requirements
prescribed by regulator Securities Exchange Board of India. Since PSBs are listed entities they
should strictly comply with the listing requirements of stock exchanges and follow standards
Fifth, the board of PSBs are not independent and lack professionalism as well as necessary
expertise. In order to address this issue appointment process in boards of PSBs should be
should increase with greater diversity among its members. The task for appointment of
independent members should lie entirely in the domain of BBB or some independent body
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