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OFICIAL
Resilience is a dynamic process or outcome that is the result of
interaction over time between a person and the environment …
Individual characteristics such as self-efficacy, confidence and coping
strategies are important in overcoming challenging situations or
recurring setbacks … Difficulties are not simply managed, but
individuals are able to bounce back quickly and efficiently, persevere
and thrive … Successful adaptation occurs despite obstacles and
personal wellbeing is maintained … Reciprocal, mutually supportive
personal, professional and peer relationships are important in this
process.
AUTO-EFICIENTA
Design thinking
One approach to creative problem solving that’s become very
popular in a lot of different industries is known as design
thinking.
This is a process that’s been documented through studying the
way designers, eg graphic designers, product designers,
engineers and architects, think about their work.
Designers want their products to make people’s lives better, so
they need to identify problems in order to know what to do. For a
designer, a problem isn’t a barrier – it’s the start of a solution
Listening to communicate
Mindfulness in summary
Dr Dan Siegal sums up this mindful, non-judgemental approach to
ourselves and others with the acronym COAL:
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Making meaning
that those who have a clear sense of purpose live longer, show better
cognitive skills with ageing, have lower rates of depression and are at
lower risk of dementia or Alzheimer’s disease.Exemplul cu ingrijitrii de
la spital
Developing compassion
Numerous studies have now linked activating this compassion circuitry
to better health, happiness and even a longer life. One study, for
example, showed that the same pleasure centres in our brain that light
up when we are given money also light up when we observe someone
giving to charity.
They summarise the ripple effects that occurs when colleagues attend
to one another as follows:
They learn more about each other’s jobs so they understand the
total process better.
This promotes vitality, shared goals and responsibility.
This leads to more proactive ‘helping’ of one another.
This has been shown to deliver both psychological and
physiological boosts in energy.
This also promotes learning as they observe and adopt the
strategies they have seen others use.
Resilience plan
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Final takeaways
To become more resilient, my four key takeaways from the research
presented in this course are: