SECTORAL TRAVEL TRENDS

 AIRLINE

 Services

 Passenger-friendly Features – AirAsia has introduced “ambulifts” specifically to

help disabled passengers move from the ground to the aircraft and vice versa.

 Baggage Charges – tiger airways implemented new charges for check-in

baggage per passenger.

 E-ticket

 Phone calls during flight – Malaysia airlines and Emirates has introduced service

allowing passengers to use their mobile phones.

 Online check-in

 Entertainment System/Comfort Utilities

 PC Applications – Singapore airlines has enhanced its in-flight entertainment

system with PC applications like the media player, photo viewer, and PDF reader

for accessing media files

 High Tech Seats United Airlines Asian passengers provide first class and

business class passengers with reclining seat up to 180 degrees, flat bed at

multiple angles, four-way lumbar support and six-way adjustable headrest,

ottoman providing additional storage for laptop and personal items, standard

110v power outlets requiring no adaptor, adjustable LED reading light with

dimmer and noise-cancelling headphones.

 Premium Seats – a premium economy style seat in its long-haul flights. The new

class has been codenamed C38, c- refer to business class and 38- refers to pitch

of the new seat in inches.

 Personal Seat-back entertainment on its Boeing B777 and B747 aircrafts, touch-

screen entertainment

 Amenities

 Multi-activity lounge – Malaysia Airlines launched its Regional Golden lounge

to first and business class passengers and include spa, foot reflexology, play

area, Muslim prayer room, internet and food.

 Online Social Networking

 Airport development

 Scanning Machines

 Developments

 New Airline

 Mergers

 Hotel

 New hotels

 Services

 Attractions

 Extreme Adventure

 New Destinations
Long-term Prospects

Tourism 2020 vision is the world tourism organizations long-term forecast and

assessment of the development of tourism for the first 20 years of the new millennium.

 International arrivals are expected to reach nearly 1.6 billion by the year 2020.

 Tourist arrivals by region will show top three receiving regions will be Europe

(717 million tourists); East Asia and the Pacific (397 million) with expected

growth rate of 5% per year, and the Americas (282 million). Africa 5%, Middle

East and South Asia 5%.

 Europe will maintain the highest share of world arrivals

 Long-haul travel worldwide will grow faster at 5.4% per year, intraregional travel

at 3.8%