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essential whenever people from various parts of the globe need to reach one another. For
instance, when travelers need to connect from Paris to London, the first step they often take is
establishing a contact. On that note, numerous platforms such as Skype, LinkedIn, YouTube,
Twitter, and Facebook have played an integral role over the years to facilitate this
communication. Notably, they are consistently used both at the workplace and at home on a daily
basis to enhance communication. However, communication has moved to another level in the
business environment rather than just relying on programs such as Skype for international
The social media is helping companies to save the amount of money that could have
otherwise been spent on laborious market research. According to Canady, senior vice president
at Sykes enterprises, organizations now have a stable and more reliable platform to develop an
easier understanding of business experts, analysts, and potential customers. In this sense, they
assist companies to get a clear picture regarding emerging business trends and act expeditiously
to address their client’s needs (Canady). However, she notes that it is crucial to building a
cohesive brand to establish a strong foundation and an effective social program for successful
business performance. To achieve this, a company has to encourage its staff to recap the mission
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and objectives of the business venture thereby giving the organization an imminent desire to
that leaves an overwhelming effect on the business environment. Fenell asserts that it has
contributed to making the world a compact planet since companies can now access new
marketing ideas and emerging trends through electronic communication devices. Social
networking websites have massively increased the volume of international news that businesses
can ingress (Fenell). Therefore, organizations can rely on such information to make informed
communication. Citing from Mind Tools, Fenell observes that successful business transactions
occur where a business establishes fruitful relationships with key players in the market through
electronic communication channels. Towards that end, global communication not only helps
companies to prosper but also facilitates the recognition of the diversity of cultures in the
business environment.
Moreover, there has been an increase in the rate of collaboration between managers and
their employees over the past two decades. Kulakofsky argues that social networks are becoming
critical aspects of promoting information sharing across the business since it allows the
employees to share their voice, opinions, and ideas regardless of their location. For instance, Dex
Media is a social networking platform that is allowing business managers to establish open
communication with their team working in different locations on the global business
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environment (Kulakofsky). Henceforth, the employees have an easy time to raise their queries
and post or comment on key issues that directly contribute to the growth and development of the
business.
overreliance on the local customer base out of the fear of facing bigger huge management
media” (Canady n.p) stand a better chance of becoming successful compared to those that rely on
such strategy since the needs and preferences of the clients are unique to their culture and
approach through the social media platform to enable a company to exploit cultural variations of
a particular region while sticking to the goals and brand guidelines of the business.
clients interact on the social networking platforms to be able to produce products that match their
cultural expectations. Managing and operating social channels on the global scale stresses the
significance of generating a higher level of engagement and expansion of access to goods and
marketing team to ensure that they can tailor their global communication landscape to include
the communication styles and cultural references that can best suit the expectations of each
market environment.
become successful in the contemporary world. It assists companies to save the time and
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resources that would have been utilized in R&D projects. Besides, it has made the world a less
complex global dynamic village where business entities are able to interact freely with potential
clients and access important international marketing trends to produce market-oriented goods
and services. It also facilitates the recognition of cultural diversity among customers across the
world.
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Works Cited
30 Jan. 2017, (n.p),
www.forbes.com/sites/forbescommunicationscouncil/2017/01/30/social-media-
bizfluent.com/list-6129825-advantages-global-communication.html. Accessed
31 Dec. 2018.
(n.p), www.brighthubpm.com/monitoring-projects/86925-latest-in-business-