Sufyan Ahmed (16-Arid-1555) BS(cs) 8th

Working individually, develop a graphic rating scale for the following jobs:
1. Secretary
2. Professor
3. Directory Assistance Operator

1. Graphic Rating Scale for Secretary

Performance Factor Outstanding Exceeds Meets Below

1. Answering calls, 
taking messages
and handling
correspondence.
2. Maintaining 
diaries and
arranging
appointments.
3. Typing, preparing 
and collecting
reports filing.
4. Organizing and 
servicing
meetings
( producing
agenda and taking
minutes)
5. Managing 
Database
6. Prioritizing 
workload
 7. Implementing 
new procedure
and
administrative
systems.
8. Liaising with 
relevant
organizations and
clients.
9. Coordinating 
mail-shots and
similar publicity
tasks.
10. Logging or 
processing bills or
expenses.
11. Acting as a 
receptionist and
meeting and
greeting clients.

2. Graphic Rating Scale for Professor

Performance Factor Outstanding Exceed Meets Below

1. Developing 
curricula and
delivering course
material.
2. Conducting 
research,
fieldwork, and
investigation, and
 writing up reports.
3. Publishing 
research, attending
conference,
delivering
presentation, and
networking with
others in the field.
4. Travelling to other 
universities or
academic settings
to participate in
learning
opportunities and
gain experience.
5. Participating in 
committee,
department, and
faculty meetings.
6. Providing training 
and mentoring to
teaching assistants
and junior
lecturers.
7. Reviewing 
methods and
teaching materials
and making
recommendations
for improvement.
8. Assisting with 
student
recruitment,
interviews, and
 academic
counseling
sessions.
9. Contributing to the 
creation of an
environment that
promotes growth,
equality, and
freedom of speech.

3. Graphic Rating Scale for Directory Assistance Operator

Performance Factor Outstanding Excee Meets Below

d
1. Refers to 
alphabetical or
geographical
reels or
directories to
answer
questions and
provide
telephone
information.
2. Plugs in 
headphones
when signal
light flashes on
cord
switchboard, or
pushes switch
keys on
cordless
switchboard to
 make
connections.
3. Keeps reels and 
directories up-
to-date.
4. Maintains 
record of calls
received.
5. Suggests 
alternate
locations and
spellings under
which number
could be listed.