Jessica Wiley

(940) 366 1858; bree.wiley1997@me.com

www.linkedin.com/in/jessica-wiley

EDUCATION
The University of Texas at Dallas August 2020
B.S., Business Administration Major; Analytics Minor GPA: 3.1

Comet Transfer Scholarship

Tarrant County College May 2018

Associate of Business Administration GPA: 3.5
Phi Theta Kappa Scholarship

BUSINESS EXPERIENCE
Kendra Scott – Dallas, Texas August 2016 – Present
Inventory/Operations Assistant Manager (October 2018-Present)
 Increased daily sales by 7% by providing customer service and sales training to 20+ associates
 Conducted 25+ cycle counts achieving inventory accuracy with a shrink rate of below 1.5%
 Executed performance evaluations and payroll procedures to 18+ associates to ensure administrative and
operational efficiency
Director of Sales Keyholder (April 2017-October 2018)
 Educated employees on sales metrics over a time period of 8 weeks to ensure a positive sales growth
 Reduced operating budget by 5% and shipping costs by implementing new policies and procedures
 Achieved highest growth for individual sales in 2018 generating a sales revenue of $192,000
Part-Time Sales Associate (August 2016-April 2017)
 Consulted with customers to determine needs, assess personal style, and provide advice on current trends,
resulting in 32 customer compliments
 Exceeded daily sales goals regularly, serving over 30+ customers a day while maintaining a conversion rate of
67%
 Assisted other associates on the sales floor by maintaining floor awareness and adapting to my surrounding
zones if necessary

MVP Sports – Southlake, Texas October 2015 – July of 2016

Business Development Consultant
 Increased customer base by 24% during the year 2015 following excellent customer relationships, resulting in
recurring business
 Led internal change, increased accountability as part of management team assigned to transform employee
behaviors
 Interacted with approximately 35 customers a day, building a strong customer base, and providing
personalized experiences.

ORGANIZATIONS
Student Government, Dallas Baptist University – Freshman Representative August 2016 – May 2017
Phi Theta Kappa, Tarrant County College August 2016 – Present

ADDITIONAL INFORMATION
Eligibility: (USPR) Eligible to work in the U.S. with no restrictions