Lebara Help Me

Useful Short Code & Numbers

Customer Service SMS Center Number

From Switzerland 0840 480 000 SMS Center Number: 0041 765 900 000

From Abroad 0041 840 480 000

Fax 044 300 22 92

Balance

E-mail info@lebara-mobile.ch Check balance on screen: *147# call

Address Thurgauerstrasse 54, 8050 Zuerich

Top up

Voicemail Top up on mobile keypad: *127*enterVoucherPIN# call- Free of charge

Set up voicemail (connection fee + network price): 0041 76 333 33 33

Voicemail (connection fee + network price) : 0041 76 333 33 33

Codes

From other phone or from abroad: Call diversion: **004*number*1# call - to deactivate: ##004# call

0041 86 followed by the Lebara Number - PIN REQUIRED Unblock outgoing calls: #33*1111# call

When you hear your own greeting press # - enter your security code and press # Own number: *122# call

MMS / internet settings: *125# call

Voicemail Option Take off roaming: *135# call

9 for voicemail options Unable to call while roaming: *111*destinationNumber# call -

0 to receive help The computer voice will advise to hang up and wait for the call to be connected

1 to change your personnel greeting

4 to change your password

Activation of Options via SMS

5 to change the language Surf option: SURF to 255 - to deactivate: SURF STOP to 255

6 for caller information Flat option: FLAT to 255 - to deactivate: FLAT STOP to 255

Test Phone SMS option: Activate: SMSPACK to 255

English Number 07 553 106 133 Deactivate: SMSPACK STOP to 255

Swiss Number 076 797 88 11 (Police emergency Number) Status: Status to 255

e- mail communication MyLebara test Account

Supervisor Clemens.Faeh@lebara.com User name info@lebara-mobile.ch

Mipay customer.support@mi-pay.com Password welcometeam

Admin info@lebara-mobile.ch Phone Number 076 797 88 11