ews
Retirees enjoy
volunteering, p. 11
A publication of Norton Healthcare
Neuro/spine rehab center opens
Norton Neuroscience Institute has
opened the region’s first rehabilitation center
focused solely on treating patients with
neurological and spine disorders. Norton
Neurosciences & Spine Rehabilitation
Dependent scholarships
awarded, p. 4 Center began accepting patients Sept. 7 at its
location in the Norton Healthcare Pavilion.
The center provides rehabilitation services
for patients managing various neurological
and spine disorders, including stroke, brain
tumors, spine injuries, diseases of the spine
and movement disorders, such as Parkinson’s
disease and epilepsy. It features state-of-the-
art technology and rehabilitation services
Dietitian specializes in
oncology, p. 9 provided by specialists trained in brain and
spine disorders.
“Our program is unique for the region
because we only treat patients with
neurological and spine disorders,” said Mark
Sheridan, director of the center. “By focusing
on a specific group of patients, we can
provide more specialized services and ensure
all our patients are treated by therapists
Employees complete
fitness milestones, p. 10 and clinicians with extensive experience in
treating brain and spine disorders.”
Photo by Nick Bonura
October 2010
Norton Neurosciences & Spine
Rehabilitation Center provides patients with
access to some of the most advanced and
innovative technology available.
“Rehabilitation services are an important
part of the integrated care we offer at Norton
Neuroscience Institute,” said Christopher
B. Shields, M.D., president of the institute.
“Unique equipment and programs developed
specifically for neurological and spine
rehabilitation are essential to helping
patients heal and progress through recovery.”
One piece of advanced technology
available at the new center is the Lokomat
machine. The only one of its kind in
Kentucky – and one of only 40 in use
nationwide – the Lokomat is a robotic gait
device used to improve mobility in gait-
impaired patients. It allows patients to stand
and relearn to walk.
The region’ s next generation of
People
specialized physical therapists will be
trained at the Norton Neurosciences &
Service
Spine Rehabilitation Center as it becomes
home to Kentucky’s only neurologic physical
therapy residency program. In conjunction
Quality
with Bellarmine University, students will
experience a combination of didactic classes,
one-on-one supervision and mentoring,
Stewardship
clinical rounds and independent study
modules.
–Steven Jenkins and
Growth Cheryl Lockhart
Mark Sheridan, left, and Terri Dugan,
physical therapist assistant, check
out the Lokomat machine in the
new Norton Neurosciences & Spine
Rehabilitation Center.
Come to upcoming Marshall NEWS Briefs
Center classes
Project Management Institute
Parenting the Parent: Caring for Yourself While
(PMI) named Norton Brownsboro
Caring for Others
Hospital as one of three finalists for
Caregivers run the risk of giving so much to everyone
its 2010 PMI Project of the Year.
else that they forget to make their own health a priority.
Janice Weaver, system associate
A class presented by the Marshall Women’s Health &
vice president, Enterprise Program
Education Center at Norton Suburban Hospital, “Parenting
Management Office, served as the program manager for
the Parent: Caring for Yourself While Caring for Others,”
the creation of the new hospital. The other finalists for
will address this issue. Peggy Heuser, R.N., owner of The
the award are the new Dallas Cowboys Stadium and the
Heuser Clinic, and Becky Beanblossom, owner of Home
National Ignition Facility.
Instead Senior Care, will discuss the ways caregivers can
keep themselves healthy despite busy schedules and often
Al Cornish, system vice president,
overwhelming responsibilities. The class will be presented
education and development, Norton
Tuesday, Nov. 16, from 6 to 8 p.m. at Norton Medical Plaza
University, and chief learning officer,
III – Suburban, Classroom 1B. To register for this class, call
was elected to the Kentucky Council
629-1234.
on Economic Education.

Sleepless Nights? Benefits of Sleep & Ways to

Improve Your ZZZs
Individuals who would like to improve the quality of
their sleep will be interested in “Sleepless Nights? Benefits
of Sleep & Ways to Improve Your ZZZs,” a class offered at
the Marshall Center on Thursday, Nov. 18, from 6 to 8 p.m.People
The benefits of sleep go beyond restoring the body’s energy
level. Good sleep enables individuals to work productively,
Service
make sound judgments, avoid harm, recover from illness
and interact effectively with other people. Common sleep
disorders and treatment options will be covered. This class
Quality
also will be held at Norton Medical Plaza III – Suburban,
Classroom 1B. To register for this class, call 629-1234.
Stewardship
Growth
Danetta Willias, R.N., was honored Oct. 11 by the
North American Congress of Clinical Toxicology
for being a nationally certified specialist in poison
information for 20 consecutive years. Willias is a
specialist with the Kentucky Regional Poison Control
Center of Kosair Children’s Hospital.
The Marketing and Communications Department
won nine Healthcare Advertising Awards. “Seeing
Double” direct mail piece won a gold award. Norton
Vascular Associates’ “physician referral program” and
the system’s “Special Guest Guides” handbook received
silver awards. “Get Healthy Recipes” cookbook won
a bronze award. Merit awards were received for “The
Cumberlands” special event collateral, “Get Healthy
with Norton Healthcare” TV show, “Expectant Parents”
calendars, NortonHealthcare.com website and Norton
Neuroscience Institute’s stroke symptoms ink pen.
The Marketing and Communications Department
also won six Aster Awards. Sponsored by Marketing
Healthcare Today magazine and Creative Images Inc.,
these awards recognize excellence in advertising/
marketing. Silver Asters were awarded for the
“Remarkable Moments” overall ad campaign, “Get
Healthy” magazine, Norton University materials and
“Windows: Seeing the World Through the Eyes of Faith,
A Book of Devotions.” Bronze Asters were received for
“Cart Wheels” magazine and “Norton Hospital Special
Guest Guide.”

2 • Norton News • October 2010

It’s flu shot time!
Seasonal flu is caused by influenza viruses that infect
the respiratory tract. Unlike many other viral respiratory
infections, such as the common cold, the flu can cause
severe illness and life-threatening complications in
many people. In the United States, 5 to 20 percent of the
population gets the flu on average. Each year more than
200,000 people are hospitalized from seasonal flu-related
complications, and about 36,000 people die from seasonal
flu-related causes. The best way to prevent flu is by getting a
flu vaccination annually.
According to the Centers for Disease Control and
Prevention, experts expect H1N1, which caused so much
illness last season, to spread again this season, along with
other flu viruses. The 2010-2011 seasonal flu vaccine
will protect against the H1N1 virus as well as two other
flu viruses: an H3N2 virus and an influenza B virus. The
vaccine offers protection throughout the flu season.
Free all-in-one seasonal flu shots are available to all
Norton Healthcare employees, volunteers and physicians.
Vaccinations will be administered differently than in
past years. There will be “flu shops” held at designated
locations within each Norton Healthcare hospital and other
employee work locations beginning Oct. 11 until Oct. 24.
The hospital-based flu shops will operate in two-hour
sessions three times each day, Monday through Friday.
Also, a “roaming cart” will go throughout the facilities and
will operate during a specific time period each day. Contact
your facility’s Employee Health Services office for details
regarding flu shop locations and times.
This flu season, Norton Healthcare is adopting a process
recommended by the Centers for Disease Control and
Prevention that will require employees who choose not to
Lynn Morris, R.N., right, administers
a flu shot to Al Cornish, system vice
president, learning and organizational
development, Norton University, and chief
learning officer, in the downtown office of
Employee Health Services.
Photo by Nick Bonura
or are medically unable to get vaccinated to view a video
and complete a feedback form. The video and feedback
form can be found in the Learning Management System
on Nsider. More details about this will be e-mailed to
employees.
–Emily Lekites
People
Service
Take these everyday actions to prevent
the spread
Quality
of germs
• Cover your nose and mouth with a tissue when
you cough or sneeze. Throw the tissue in the
trash Stewardship
after you use it.
• Wash your hands often with soap and water.
If soap and water are not available, use an
alcohol-based
Growth
hand rub.
• Avoid touching your eyes, nose and mouth.
Germs spread this way.
• Try to avoid close contact with sick people.
• If you are sick with a flu-like illness, stay
home for at least 24 hours after your fever is
gone except to get medical care or for other
necessities. (Your fever should be gone without
the use of a fever-reducing medicine.)
• While sick, limit contact with others as much
as possible to keep from infecting them.
October 2010 • Norton News • 3
Employees’ dependents receive scholarships
Since 1996, Norton Healthcare has awarded college
scholarships annually to dependents of its employees.
This year, the $1,500 Dependent Child Scholarships were
presented to 30 students.
“The Dependent Child Scholarship program assists our
employees with the increasing cost of a college education
for their dependents, and it People
encourages dependents to
consider a career in health care,” said Debra Rayman,
director, Workforce Development. “We hope these students
Service
will consider Norton Healthcare for employment when they
complete their degrees and become second- or even third-
generation Norton Healthcare employees.”
Quality
The scholarships are provided by the Norton Healthcare Photo by Jamie Rhodes

James R. Petersdorf Fund. From left, Kim Tharp-Barrie, system vice president,
Norton Healthcare Institute for Nursing and Workforce
Stewardship Development; scholarship recipient Janet Devasia, who
works at Norton Brownsboro Hospital as a unit secretary;
Janet’s mother, Jain Devasia, R.N., Norton Suburban
Hospital; and Russell F. Cox, chief operating officer. Janet’s
Growth
father, Devasia Devasia, is a radiologic technologist at
Norton Brownsboro.
2010 Dependent Child Scholarship recipients
Student Parent Parent’s facility
Taylor Austin Karen Austin Kosair Children’s Hospital
Erin Bishop Maria Bishop Norton Brownsboro Hospital
Katie Dermody Janie Dermody Kosair Children’s Hospital
Janet Devasia Jain Devasia Norton Suburban Hospital
LeeAnn Geraghty Deborah Geraghty Norton Hospital
Alexandrea Greenwell Kim Greenwell-Miller Norton Physician Services
Kelsey Horton Kimberly Horton Norton Suburban Hospital
Mackenzie Horton Kimberly Horton Norton Suburban Hospital
Donald J. Humphrey Donald R. Humphrey Norton Audubon Hospital
Ashley Jordan Constance Jordan Norton Hospital
Cali Keith Martha Keith Norton Suburban Hospital
Hannah Kendall Jennifer Denny System
Elizabeth Kleinhenz Mary Kleinhenz Norton Audubon Hospital
Rachael Lewis Edie Lewis Kosair Children’s Hospital
Lori Mattingly Paula Mattingly CPA Lab
Lauren McDonogh Lesli McDonogh Norton Hospital
Kelsey Mitchen Charla Mitchen Norton Hospital
Jacob Moore Beverly Moore Norton Audubon Hospital
Jordan T. Nolley Lisa Nolley Norton Suburban Hospital
Peter Ostling Ann Ostling Norton Hospital
Nicole Ray Shereese Ray Norton Brownsboro Hospital
Chelsea Ringenberg Karen Ringenberg Norton Brownsboro Hospital
Thomas Rose Kathi Rose Norton Brownsboro Hospital
Ashlie Rowland Tara Rowland Norton Suburban Hospital
Rebekah Stover Deborah Stover System
Ashley Swinney Douglas Swinney Norton Hospital
Jacqueline Wagner Laura Wagner Norton Audubon Hospital
Megan White Denise White Kosair Children’s Hospital
Joshua Wilson Kimberlyn Wilson Kosair Children’s Hospital
Emily Wright Ellen Wright Norton Suburban Hospital

4 • Norton News • October 2010

 COURSE of the Month
Getting Started as a New Leader
This course will provide new leaders with the knowledge and
skills they need to get results more quickly in a new leadership
role. Participants will learn how to focus their time and efforts on
tasks that are most important to the organization’s success and
discover an approach that will accelerate their ability to achieve
results through others. They will practice using three “leadership
accelerators” (be authentic, bring out the best in people and be
receptive to feedback) to accomplish organizational business
strategies. The next session of “Getting Started as a New Leader”
will be offered Tuesday, Nov. 2, from 1 to 5 p.m., at 224 E.
Broadway, Suite 115, Classroom 1.
People
Service
Pass the cash … for a vital cause Quality
Stewardship
Growth
Photo by Jonathan Roberts
From left, Zorré “Z” Kimura, Dawne Gee and Greg Middleton.
Register for this course on Nsider under
“Learning.” For more information,
contact Norton University at 629-7349 or
nortonuniversity@nortonhealthcare.org.
Physical therapist Zorré “Z” Kimura, director of
Rehabilitation Services at Norton Audubon Hospital,
wasn’t sure what to think when WAVE 3 news anchor
Dawne Gee and a cameraman showed up at the hospital,
asking to see him. He soon learned that Greg Middleton,
diagnostic imaging associate in Radiology, had submitted
Kimura’s name for Gee’s “Pass the Cash” segment.
Each week Gee gives $300 to someone with the
stipulation that he or she must pass it along to a person
who needs it. Middleton wanted Kimura to have the cash
to use for the care of his daughter, Samantha, 17, who was
diagnosed with atypical anemia in April. Samantha needed
a bone marrow transplant and didn’t match with her sister
or anyone in the National Bone Marrow Registry. She People
has
since undergone a successful alternative treatment and
is back in school, but many people with leukemia and
Service
lymphoma depend on the donor program. Kimura said he
would use the cash from WAVE 3 to help cover the cost
of adding people to the registry. For information about
Quality
registering as a bone marrow donor, contact Barbara Nolan
at bnolan@nmdp.org or (888) 862-7769, ext. 7085.
Stewardship
Growth
October 2010 • Norton News • 5
Toastmasters enhances communication skills
The enthusiasm was contagious as approximately 15
Norton Healthcare employees gathered in a conference room
for a bimonthly meeting of the Competent Communicators,
Norton Healthcare’s chapter of Toastmasters International.
Toastmasters’ mission is to provide a mutually supportive
and positive learning environment in which each member
has the opportunity to develop oral communication and
leadership skills, which in turn foster self-confidence and
personal growth. This was evident at the Sept. 7 meeting,
during which three people presented five- to seven-minute
speeches and four gave impromptu “table topic” talks of one
The club meets the first and third Tuesdays of the month
from 11:30 a.m. to 1 p.m. at Norton Healthcare Pavilion,
fifth-floor conference room 1. Membership is open to all
Norton Healthcare employees, and Norton Healthcare pays
a portion of the membership fees. For more information,
visit http://nsider/Facilities/NortonHealthcare/toastmasters
or e-mail cherie.gaither@nortonhealthcare.org.
People
–Cheryl Lockhart
Service

to two minutes. Each presenter received a warm response

from the audience and constructive criticism from the
evaluators. Quality

Club president Therese Sirles, R.N., director, Children’s

Hospital Foundation Office of Child Advocacy of Kosair
Children’s Hospital, is delighted with the progress the group Stewardship

has made since it formed in July 2009.

“It’s going really well,” Sirles said. “When I first joined
there were only about six of us, and we have steadily Growth

increased to about 25 members and continue to grow. We’ve

become a supportive, cohesive group.”
Sirles said she and many of the other members joined
Toastmasters because they felt that they needed to perfect
their speaking skills in order to advance in their careers.
“I went from being a bedside nurse to a role where I have
to do public speaking,” Sirles said of taking on her current
position. “I was very fearful of how I presented in public.”
Sirles said being in the group has helped her
tremendously. Photo by Jamie Rhodes

“Public speaking is such a hard skill to master,” Sirles Lee Greenwell, director of business development,
Norton Cancer Institute, presents a persuasive
said. “Toastmasters provides a ‘safe’ venue to practice speech titled “Prevention Works,” in which she
those skills.” encouraged women to have regular mammograms.

Physician service stars • Second quarter 2010

Norton Healthcare’s physicians take pride in providing
the most positive experience possible for patients and
guests. Those whose quarterly patient satisfaction scores
place them in the top 10 percent of all physicians, grouped
by specialty, within the national Press Ganey database
become members of Norton Healthcare’s exclusive 90th
That kind of achievement takes leadership, teamwork
and a strong commitment to excellence. Norton Healthcare
salutes these exemplary physicians and thanks them for
their dedication to compassionate care that meets and
exceeds patients’ expectations. For a list of second-quarter
2010 physicians, visit the Service Excellence site on Nsider.
People

Percentile Physician Club.

Service

Quality

6 • Norton News • October 2010

Spirit of CareGiving reveals possibility
Jean Moore is the Spirit of CareGiving coordinator at
Norton University. This is her account of the power of the
Spirit of CareGiving program.
A colleague stopped me this morning and said, “I just
want you to know that I am starting my fifth class in the
graduate program at Bellarmine. If it had not been for the
Spirit of CareGiving and my ‘possibility work,’ I would not
have done it.”
This is a young
woman who is in “I walked away with a smile on my face,
management at one of
our hospitals and has knowing that the work I am doing helps
taken the time to not people to be happier.”
only enroll and begin
classes, but to recognize what made it happen.
As I walk the hallways of Norton Healthcare facilities, it
is not unusual for me to hear “Miss Jean” as a staff member
runs toward me. A few months ago, a young man did this at
Norton Audubon Hospital.
“Just want you to know that I signed up to go to JCTC
this fall. Thank you for helping me to see that going back
and I have been at least keeping in touch. Our relationship
is better than it was, although it’s not where I want it to be.
But because of what I learned in the Spirit of CareGiving, I
know that we will get back on track.”
I walked away with a smile on my face, knowing that the
work I am doing helps people to be happier – personally
and professionally.
There are some who believe success is measured only
in numbers. I cannot
argue that statistics are
not important. I can,
however, make a case
for people reacting
to positive thinking,
possibility thinking, realizing why they are who they are
and believing the way they believe and the possibility of
changing beliefs when appropriate. Norton Healthcare, the
patients we serve and I get to enjoy the fruits of a wonderful
gift to employees called the Spirit of CareGiving.
People
–Jean Moore

to school is the only way for me to get the job I want at

Norton,” he said.
A woman at Norton Suburban Hospital told me, “I had
dinner with my mom last week. Since I made the phone call
and we talked when I was doing my ‘possibility work,’ Mom
To register for the Spirit of CareGiving, goService
to
“Learning” on Nsider. For more information,
contact Norton University at 629-6404 or
nortonuniversity@nortonhealthcare.org.Quality

Stewardship

Register now for Garlove Lectureship

Growth

The 15th annual Gail Klein Garlove Lectureship will be held at The
Olmsted on Wednesday, Nov. 3, at 6 p.m. The lecture topic will be “Diet
and Lifestyle: Risk Factors and Potential Treatments for Colorectal
Cancer.” It is sponsored by the Norton Healthcare Foundation through
a gift from Mrs. Garlove’s children, who established the fund to pay
tribute to their mother. Mrs. Garlove People
lost her battle with cancer in 1994.
The lecture will feature guest speaker Jeffrey A. Meyerhardt, M.D.,
MPH. Dr. Meyerhardt is medical director of the Gastrointestinal
Service
Cancer Center Clinical Trials Office, Dana-Farber Cancer Institute, and
assistant professor of medicine at Harvard Medical School in Boston.
This event is free, but registration is required. Guests can attend
Quality
an information fair beginning at 5:30 p.m. CME and CNE credits are
available. To register, call 629-1234.
Stewardship

October 2010 • Norton News • 7

Growth
Open enrollment begins Nov. 1
Open enrollment is active this year, which means all Benefits fairs
Norton Healthcare employees must re-enroll in their health Norton Physician Services
and welfare benefits plans (medical, dental, vision, life, Wednesday, Oct. 27 – 7 a.m. to 7 p.m.
disability, flexible spending accounts) during the open Thursday, Oct. 28 – 7 a.m. to 3 p.m.
enrollment period to be covered in 2011. It is not necessary Fern Valley Hotel & Conference Center
to re-enroll in voluntary or retirement benefits. 2715 Fern Valley Road
“To help you make better decisions about benefits, look
at how you used your benefits this year,” said Holly Rickard, Norton Audubon Hospital campus
director, Benefits. “It’s easy to review your 2010 claims using Monday, Nov. 1
the Smart Summaries sent to you by Humana or by logging 6 to 8 a.m., 10:30 a.m. to 1 p.m. and 6 to 8 p.m.
on to www.myhumana.com and selecting ‘claims spending.’” Community Room, LL2
Changes to benefits offerings and retirement plans for
2011 are detailed in the Open Enrollment Guide mailed Downtown campus
to employees’ homes this month. Be sure to review these Tuesday, Nov. 2
changes. Three medical plans are available. Details of the 6 to 8 a.m., 10:30 a.m. to 1 p.m. and 6 to 8 p.m.
PPO and PCA plans have changed, and the CoverageFirst Norton Hospital Cafeteria Atrium
plan is being replaced with a new high-deductible health
Thursday, Nov. 4 – 6 to 8 a.m.
plan with an optional health savings account. Some hospital
Norton Hospital Cafeteria Atrium
co-pays are being removed while some prescription co-pays,
co-insurance percentages, deductible amounts and out-of-
Norton Brownsboro Hospital campus
pocket limits are changing. Open Enrollment Guides also
Wednesday, Nov. 3
will be available at the benefits fairs.
6 to 8 a.m., 10:30 a.m. to 1 p.m. and 6 to 8 p.m.
Employees are encouraged to attend a benefits fair as
Norton Medical Plaza – Brownsboro, Suite 311
another good source for information. Fairs are being held
at convenient times on Oct. 27, 28 and Nov. 1 to 5.
Watterson Tower
Representatives from Humana, CIGNA, MetLife, VSP,
Thursday, Nov. 4 – 1 to 5 p.m.
Chard-Snyder, Wayne Corp., Diversified Investment
Floor 14B – all three conference rooms
Advisors and other providers will be at the fairs. Remember
to participate in the Benefits Triple Crown Challenge to
Norton Suburban Hospital campus
be entered in prize drawings. Details about the challenge
Friday, Nov. 5
are available in the Benefits Bulletin, which was mailed to
6 to 8 a.m., 10:30 a.m. to 1 p.m. and 6 to 8 p.m.
employees’ homes and posted on Nsider. Employees who
Norton Medical Plaza III – Suburban, Room 1A
cannot attend the events at their work location are welcome
to attend events at another facility.
Open enrollment will begin Monday, Nov. 1, at 7 a.m.,
and will close on Friday, Nov. 19, at 5 p.m. Remember, all
employees must re-enroll during this time to continue their
benefits in 2011.
–Patti Killion
People

Service

Quality

Stewardship

8 • Norton News • October 2010

Growth
Making every bite count for patients
As a child, Shari Willy knew she wanted a career “Mom died six months before I sat for my certification
in health care, and one special cancer patient led her examination,” Willy said. “Passing that exam in September
to become Kentucky’s first board-certified specialist in 2008 allowed me to achieve a goal I’d set at the beginning of
oncology nutrition. It was during Willy’s dietetic internship my career and keep a promise to my mother.”
at Purdue University that she met a cancer patient who
People
–Tammy Warren
allowed her to do a case study and even join her for her first
radiation treatment.
“I don’t know if she wanted someone by her side or if Service

she knew I was eager to learn,” Willy said. “Whatever the

reason, my outlook changed, and I knew then that I wanted
to become an oncology dietitian.” Quality

Willy began her career as a registered dietitian with

Norton Healthcare 10 years ago. She has worked with
oncology patients at Kosair Children’s Hospital, Norton Stewardship

Hospital and Norton Audubon Hospital. In her present role,

Willy sees children and adults at community outpatient
clinics that provide education for weight loss, diabetes, Growth

heart health and other nutritional concerns.

Whether she’s working with children or adults with
cystic fibrosis, weight loss issues or cancer, Willy provides
eating tips and strategies to maximize nutrition content.
While studying for the board certification examination
in oncology nutrition, Willy used her expertise to help her
mother battle the side effects of pancreatic cancer treatment.
Willy made sure every bite and sip counted even when her
mom wasn’t able to eat or drink much.
Shari Willy, right, talks with patient Jean Moreland about
nutritional supplements at Norton Cancer Institute.
Photo by Nick Bonura

LIVING the Service Basics

On stage: I make a great first impression.
Patients and families evaluate Norton Healthcare by how each employee performs, which
means employees are always “on stage.” Here are some ways to make a great impression:
• Adopt a “helping” attitude.
• Smile and extend a friendly greeting to all guests and co-workers.
• Maintain a professional appearance and dress appropriately.
• Keep a clean, neat work area. Help keep public areas like hallways, lobbies and waiting
rooms looking nice.

Comment from a recent patient survey:

“Everyone was very friendly, compassionate and professional in their care. They were
People

informative, understanding and acted happy to be doing their job!”

Service

October 2010 • Norton News • 9

Quality
Employees complete fitness
milestones together
Last year’s Ride to Conquer
Cancer opened doors on many
levels. For a group of four
Norton Healthcare employees,
it led to new friendships and
an interest in pushing fitness
limits.
Jon Cooper, David Facktor,
Jason Grundstrom and Adam
Kempf not only completed
the ride together but went on
to complete a half Ironman
triathlon this past July, along
with teammate Evon
Rajewich Jr.
“We got involved with
The Ride to Conquer Cancer
Photo by Nick Bonura to raise funds and support
From left, David Facktor, senior server analyst, Norton Cancer Institute,”
Information Services; Adam Kempf, system Cooper said. “We didn’t all
associate vice president, Budget and Analysis;
Jason Grundstrom, manager, Service Excellence, know each other before the
Norton Suburban Hospital; and Jon Cooper, ride, but we had such a fun
system vice president, Surgical and Orthopaedic
time together that afterward
Services
we thought, what’s next?”
That’s when they kicked around the idea of doing a half Ironman triathlon –
a competition comprising a 1.2-mile swim, 56-mile bike ride and 13.1-mile run.
For Kempf, The Ride to Conquer Cancer was the first time he had been on
a bike since he was 12 years old, so completing a triathlon just 9 months later
seemed like quite a feat. But the group set their minds to train 6 to 10 hours a
week in preparation for the Steelhead Half Ironman Triathlon in Benton Harbor,
Mich., July 31.
“It took a lot of support from our families to carve out the time we needed
to prepare,” Kempf said.
While the team also prepared by participating in various trials leading up
to the triathlon, they found the most grueling aspect of the Steelhead was the
13.1-mile run.
N Good Health
Tips from the 100 Calorie
Campaign
Start getting in shape for the
upcoming holidays by participating
in the 100 Calorie Campaign.
Look for yellow signs with the
100 Calorie Campaign artwork in
Norton Healthcare’s cafeterias. These
will help guide you to healthy food
choices.
The following tips have been
submitted by employees who have
been entered in the drawings for a
chance to win a prize:
• Order dips, dressings and other
high-fat condiments on the side.
When using them, dip just the
tip of the fork, in front of the
food being dipped. Submitted by
Sandra Daugherty, R.N., clinical
information analyst, Norton
Healthcare
• When baking, use natural
applesauce instead of butter or oil.
Submitted by Gail Raque, Materiel
Management, Norton Suburban
Hospital
Submit your own tips on how
to reduce 100 calories a day. Prize
drawings are held biweekly. E-mail
your tips to Jamie Newman, R.N., at
jamie.newman@nortonhealthcare.org
or Allison Ledford at allison.
ledford@nortonhealthcare.org.
People

“It was all fun until we got to the running,” Cooper said. “That was the most
difficult leg.”
“That’s when it went from fun to survival!” Kempf said. Service

They all survived and agreed that even though it was grueling, they wouldn’t
have missed out on the fellowship they experienced in the process.
“The best part was the camaraderie,” Facktor said. “Meeting these guys last Quality

summer and the friendship we developed has been great.”

The foursome participated in The Ride to Conquer Cancer again this year
and plan to complete another triathlon in the future. Stewardship

–Jennifer Reynolds
People

Growth

10 • Norton News • October 2010 Service

Retirees return to volunteer
Former Norton Suburban Hospital employee Dot
Snyder’s secret to staying young and healthy is to keep busy.
One activity the 82-year-old enjoys is volunteering at the
hospital from which she retired in October 2008, after 24
years as a switchboard operator.
Every Wednesday evening Snyder volunteers as an
information desk attendant. This role allows her to interact
with patients and family members as they enter the hospital.
She ensures they have all the information they need to make
their stay smooth and comfortable.
“When people are visiting the hospital they may be
worried or upset, and I enjoy doing what I can to make
them at least feel a little bit better,” Snyder said.
While volunteering Snyder enjoys catching up with Charlotte Tharp, right, shares a cold drink and a laugh with
friends as well as her two sons, who work for Norton 10-year-old patient Austin Young and his mother, Marti Young,
in the Emergency Department at Kosair Children’s Medical
Healthcare, and her granddaughter, who also is a volunteer. Center – Brownsboro.
Charlotte Tharp, former vice president of Mission and
Outreach, also returned to Norton Healthcare after retiring Volunteer Services managers
in 2009 following 25 years of service. Kosair Children’s Hospital
“I care so much about Norton Healthcare,” Tharp said. “I Brenda O’Bryan – 629-6122
really trust and believe in the organization, so it’s nice to be
Norton Audubon Hospital
a part of it – even after retirement.”
Connie Billharz – 636-7463
Tharp volunteers in the Emergency Department at
Kosair Children’s Medical Center – Brownsboro because Norton Brownsboro Hospital/Kosair Children’s
it’s near her home. Medical Center – Brownsboro
“It’s nice to be able to go home at the end of the day and Amy Kerkhoff – 446-8695
know you’ve made a contribution,” Tharp said. Norton Hospital/Norton Healthcare Pavilion
According to Bryan Hildreth, system vice president, Deloris White – 629-7075
Service Excellence, there are many volunteer opportunities Norton Suburban Hospital
available for retirees, active employees and others. Rita Ross – 893-1229
“Examples of volunteer roles include greeting/escorting
patients and families throughout the hospital, helping
patients register for procedures, providing assistance in our
waiting rooms, working in our gift shops and providing
clerical assistance in many different areas,” he said.
Roles may be customized to each individual to ensure
the position is a good fit for one’s skills, experience,
interests and time availability. For more information about
volunteering, Peoplecontact your facility’s Volunteer Services

manager.
–Emily Lekites
Service

Quality Dot Snyder, left, provides information to visitor

Rhonda Waldridge at Norton Suburban Hospital.

Stewardship

Photos by Nick Bonura

October 2010 • Norton News • 11
Growth
FOUNDATION News
Employees’ donations help the hospitals
It’s Combined Giving Campaign time again – an annual
drive encouraging employees to contribute to several local
charities, including the Children’s Hospital Foundation and
Norton Healthcare Foundation. Employees can designate
gifts to the foundations to support a specific hospital or
area, or support the area of greatest need.
In the past, employee donations have helped fund
projects such as the Marshall Women’s Health & Education
Center at Norton Suburban Hospital, the chapel and surgery
waiting area at Norton Audubon Hospital, the chapel in the
Norton Healthcare Pavilion, renovation of Norton Women’s
Pavilion at Norton Hospital and various other projects
throughout Norton Healthcare facilities. Funds also support
Pastoral Care, Norton Cancer Institute, Norton Heart Care
and Norton Neuroscience Institute.
At Kosair Children’s Hospital, employee donations have
helped construct a new interventional radiology suite,
renovate the Imaging Department, purchase a new MRI and
upgrade the pediatric cardiac catheterization lab.
“Employee support has been vital in helping us advance
some of the hospitals’ critical initiatives,” said Lynnie
Come to the Festival of Trees &
Lights, Nov. 12 to 14
Presented by Republic Bank
General admission: $3 for children
under 12 and senior citizens (65+);
$5 for adults; small additional fee for
children’s activities
Friday, Nov. 12 • 10 a.m. to 5 p.m. • Preview Day –
no children’s activities
Friday, Nov. 12 • 6 to 9 p.m. • Dickens Family Night,
presented by Rumpke. Dickens-era costumed characters
and carolers, pictures with Santa Claus, special children’s
activities and fireworks. Children: $5; adults: $8; families of
four or more: $25
Saturday, Nov. 13, and Sunday, Nov. 14 • 10 a.m. to
6 p.m. Scout Days – patches for scouts and children’s
activities
Visit HelpKosairChildrensHospital.com
People or call
629-KIDS for more information or to purchase advance
tickets for Dickens Family Night.
Service

Meyer, MSN, R.N., chief development officer. “With that

For information on ways to get involved with the
ongoing support, the foundations can continue to provide
Children’s Hospital Foundation and Norton Healthcare
educational opportunities for staff, new equipment, Quality
Foundation, call 629-8060 or visit the foundations page
programs, advocacy and research opportunities.”
on Nsider.
To make a donation to the Combined Giving Campaign,
go to Nsider, click “Applications,” then click “Combined Stewardship

Giving Campaign.”

Don’t miss the chance to win $30,000 Growth

There’s still time to purchase a raffle ticket for a new

2011 Sam Swope BMW 1 Series or $30,000. Only 2,010
tickets will be sold for $100 each. The drawing will
be held during the Snow Ball on Nov. 20. Can’t afford
$100? Pool money with friends or co-workers. Visit
HelpKosairChildrensHospital.com or call 629-KIDS to

ews
purchase a ticket.

A Publication of Norton Healthcare

Marketing and Communications Department
EDITOR: Cheryl Lockhart
DESIGNER: Kevin Bayless
COPY EDITORS: Jen Reynolds, Tammy Warren
P.O. Box 35070
Louisville, KY 40232-5070
502.629.8070 Phone
502.629.2688 Fax
nortonnews@nortonhealthcare.org
©2010 Norton Healthcare

M o d e r n H e a l t h c a re ’s Best Places to Work in Healthcare 2009

B e st P l a ce s to Wo r k in Kentucky – five consecutive years