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Company Overview, Coverage and Price List

Table of Contents

Company Overview
Customers ………………...……………………………………………………………………………………………………………………………………….3

About ……………..…………………………………………………………………………………………………………………………………………………5

Team ……………….……………………………………………………………………………………………………………………………………………..…6

Management ……………...………………………………………………………………………………………………………………………………………..7

Network ……………………………………………………………………………………………………………………………………………………………..8

Why DIDWW ………………...……………………………………………………………………………………………………………………………………..9

Coverage
Coverage Map ……………...………………………………………………………………………………….…………………………………………………10

DIDWW Price List


Local and National Numbers ………....…………………………………………………………………………………………………………………………11

Mobile Numbers ……….…………………….……………………………………………………………………………………………………………………18

Capacity …………………….………..………………………………………………………………………..…………………………………………………..20

Metered Numbers ……....……………….………………………………………………………………………………………………….……………………21

Toll-Free Numbers ………...………………….……………..…………………………………………………………………………………………………..23

Shared Cost Numbers ………………...…………………..………………………………………………………………………………..……………………27

SMS General Terms and Pricing ………………………………………………………………………………………………………………………………29

Porting Pricing and Information General Terms ………………………………………………………………………………………………………………30

User Registration Information ………..…………………………………………………………………………………………………………………………32

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Company Overview — Customers Rely on Us

All product names, logos, and brands are property of their respective owners.

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Company Overview — Customers Rely on Us

All product names, logos, and brands are property of their respective owners.

DIDWW Coverage and Price List. July 2020. The information contained in this document is current as of the date of publication. To ensure that you have the latest information please visit didww.com/pricelist 4/34
Company Overview — About Us

Founded in 2004, privately held, profitable and fast growing company,


with an effective, highly motivated and reliable team of over 90 people.

Simple
At DIDWW we work hard to keep global virtual numbers as simple as can be. We are diligent to make the
dynamic information regarding our coverage, pricing, restrictions, capacity and porting readily available and
easy to understand.

Innovative
We shape the industry by delivering innovative products to the market. Our goal is to create world-changing
products with a Global mindset combined with Local knowledge. We are passionate about innovation and
excellence in everything we do.

Transparent
We are committed to act with integrity every day, in every way and by every employee in our company. This
means fairness and respect in our dealings with each other, our customers and our suppliers, meeting our
commitments to our customers and complying with laws and regulations.

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Company Overview — Our Team

A truly global team

Canada: Ireland: Lithuania:


R&D Headquarters Sales EU Operations

Ukraine:
R&D

USA: Israel:
Sales Americas Sales EMEA&ASIAPAC
R&D
Sales, Operations & MGMT
37.5%

R&D, Engineering and IT 25%

37.5%
Support and Customer Care

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Company Overview — Top Management

Over 100 years of combined experience in the telecom industry

Lina Zaboras Lina has over 25 years of experience in management of operations, carrier relations,
Co-Founder and CEO logistics and human resources.

Amir Ben Asher Amir is a seasoned executive with 25 years of creating and applying strategies,
Co-Founder and CFO business planning and development, finance and regulations in the telecom industry.

Yuri has over 20 years of designing, creating and maintaining global communication
Yuri Krichevsky
networks. He is an engineer, system architect, innovator and a known expert in the
Co-Founder and CTO
telecom & satellite industries.

Alex Pritsert
Alex has over 20 years of experience in the telecom wholesale industry, being an
Co-Founder
entrepreneur, inventor and a VoIP pioneer.
and Product Developer

Edwin Terek
Edwin has over 20 years of experience managing IT and e-commerce companies. He is
Founder and
an entrepreneur, business developer and active investor in early-stage telecom startups
Business Developer

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Company Overview — Our Network

Our infrastructure design is the secret to our quality

Frankfurt
New York
Los Angeles
Miami

Singapore

Geo-Redundant Network Direct Peering

We have built and assembled an infrastructure designed to handle DIDWW offers direct peering and interconnection via VoIP or TDM.
origination services in a stable, efficient, reliable, cost-effective and This enables you to maintain complete control of call termination
flexible manner. Hardware is housed in secure data facilities in major options and the delivery of inbound calls, resulting in optimum quality,
data centers around the globe, with full redundancy and access to security, management, and performance of your end-to-end voice
premium network resources. Our private global network is designed services. We source our numbers exclusively from local partners or
to support billions of minutes per day with full geo-redundant our own subsidiaries, and use numbers directly allocated by the
capabilities, automated quality and abuse monitoring, and regulator in each country. In order to achieve premium quality and
sophisticated routing and reporting systems, all backed by a Network reliability, DIDWW selects at least two Tier1 carriers to aggregate the
Operations and Customer Support Center operating on a 24/7/365 inbound calls into our network in every country in which we operate.
basis.
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Company Overview — Why DIDWW

Main reasons why customers choose DIDWW

We provide premium quality global voice origination services Our private global network is designed to support billions of
combined with the largest international coverage of local, minutes per day with full geo-redundant capabilities, automated
national, mobile and toll-free virtual numbers. Virtual numbers are quality and abuse monitoring, and sophisticated routing and
readily available in our stock and may be immediately activated reporting systems, all backed by a Network Operations and
by using our web portal or via the API. Customer Support Center operating on a 24/7/365 basis.
We provide the largest coverage of local, mobile, national and
Premium quality voice, fax or SMS. Inbound Multi-Service
toll-free virtual numbers. Currently we cover 79 countries and
enabled DID Services over Private or Public TDM, VoIP, HTTP or
3771 area codes worldwide.
SMPP Trunks, 24/7/365 Live Support.
We ensure a large inventory of virtual numbers in every country
and area code covered by DIDWW. Toll-Free, mobile or local DIDs. Instantly Available Phone
Numbers from 79 Countries in a One Stop Shop, since
Licensed as a telecom operator or partner with a licensed
2004.
operator directly in every country in which we provide virtual
numbers.
Free number portability. Port in DIDs for FREE with our Online
Flexible capacity options give you maximum simultaneous call Porting Tool. Available Globally, Fast and Simple.
efficiency and cost-effectiveness for your voice services. DIDWW
offers both flat-rate and metered voice channels to suit your Local emergency services. Allowing for Complete Regulatory
inbound calling patterns. Compliance.

Strong telecom experience and extensive knowledge of


SIP Trunks. A powerful outbound SIP trunking service, enabling
international regulations and carrier relations.
customers to reach fixed, mobile and toll-free phones around the
100% core network uptime. Calculated for the last 36 months, globe while achieving the highest level of audio quality and
SLA-based coverage Service Uptime: 99.9%, non-SLA Service reliability. The network is fully scalable, providing unlimited
Uptime: 98.6%. concurrent call capacity and robust security.
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DIDWW Local Phone Numbers. Global Coverage. Simple to Manage.

SOUTH
KOREA

TAIWAN
SAUDI ARABIA
JAMAICA

NICARAGUA

BENIN
GHANA
UGANDA

Covered by DIDWW Not covered June 2020


DIDWW Price List — Local and National General Terms

General Terms DID+2 Tier Programs Pricing Exceptions

DIDs are readily available in our stock and may 7. Each DID is bundled with 2 dedicated voice 9. Tier Program pricing is not applicable to DIDs
be immediately activated by using our web channels that are included in the price of the in the areas listed below:
portal or via the DIDWW API that has been service. Supplemental channels may be added
integrated into a custom application. if required at an additional cost. Country City Area MRC NRC

1. Incoming calls are forwarded to your own USA New York 212 20.00 99.00
Pricelist Minimum Monthly Charge
system by our private global network. USA New York 718 20.00 99.00
No Tier No minimum
Russia Moscow 495 20.00 99.00
2. DIDs are billed on a monthly basis and Tier 1 250.00
renewed automatically, until canceled by the Russia St.Petersburg 812 20.00 99.00
Tier 2 1,000.00
customer. There is no long-term commitment
Canada Toronto 416 20.00 99.00
and DIDs can be canceled at any time. Tier 3 5,000.00
United Kingdom London 207 20.00 99.00
Tier 4 10,000.00
3. The cost of service includes a one-time
activation fee, referred to as the NRC (Non Tier 5 50,000.00
Recurring Cost) and ongoing monthly fees, Pricing Notes
referred to as the MRC (Monthly Recurring
DID+0 Tier Programs 10. In some cases, unique pricing is applied to
Cost). For each DID, the NRC is equal to one
specific area codes or cities within the same
month's MRC.
8. DIDs must be assigned to a selected capacity country. Please see the pricing table for the
group,
as no voice channels are allocated to the areas listed below:
4. Preferred pricing is available upon
DIDs.
subscribing to a Tier Program of your choice,
with a minimum monthly charge, referred to as * Mexico City, Monterrey, Guadalajara.
the MMC. Pricelist Minimum Monthly Charge **  Area code +27(861).
*** Madrid, Barcelona, Sevilla, Mallorca, Vitoria-
No Tier No Minimum
5. Funds deposited towards the MMC may be Gasteiz, A Coruna, Malaga, Alacant, Girona,
used to purchase any DIDWW services. Unused
Tier 1 250.00 Tarrogona, Granada, Almeria, Castellon, Burgos,
balance is carried over in your account as long Tier 2 1,000.00 Cadiz, Huelva, Jaen, Las Palmas, Murcia,
as you remain subscribed to a Tier Program. Bilbao, Zaragoza, Pontevedra, Valencia.
Tier 3 5,000.00

6. All prices are in US dollars. Tier 4 10,000.00 Prices, terms, and other Information may be changed or
updated without notice.
Tier 5 50,000.00 Terms in this document are for information only. The terms and
conditions posted on the DIDWW website apply.

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DIDWW Price List — Local and National Numbers DID+0 Channels

Country Local National No Tier MRC Tier 1 MRC Tier 2 MRC Tier 3 MRC Tier 4 MRC Tier 5 MRC Calling Cards SLA Registration SMS FAX T.38 Max. Capacity
Argentina   3.50 3.20 2.90 2.73 2.47 1.85      Unlimited
Australia   3.50 2.10 1.85 1.05 0.98 0.90      Unlimited
Austria   3.50 1.65 1.10 0.74 0.62 0.52      Unlimited

Belgium   2.50 1.25 1.10 0.42 0.31 0.27      Unlimited


Bosnia &
  3.50 2.75 2.25 1.94 1.65 1.55      Unlimited
Herzegovina
Brazil   3.50 2.75 2.25 1.94 1.65 1.55      Unlimited

Bulgaria   2.50 1.80 1.65 0.84 0.72 0.65      Unlimited


Canada   1.50 0.80 0.50 0.26 0.23 0.20      Unlimited

Chile   8.00 4.20 3.65 3.05 2.78 2.60      Unlimited


Chile SMS   20.00 19.25 13.95 13.13 11.85 11.00      Unlimited
China   20.00 16.50 14.45 12.60 10.82 10.00      2
Colombia   15.00 10.90 10.10 9.35 8.86 8.00      Unlimited
Croatia   3.50 1.80 1.65 0.74 0.64 0.56      Unlimited
Cyprus   8.00 5.40 4.85 3.26 3.09 2.90      Unlimited
Czech Republic   2.50 1.10 0.95 0.47 0.37 0.35      Unlimited
Denmark   2.50 1.35 1.10 0.37 0.31 0.25      Unlimited
Dominican Rep.   8.00 3.60 3.25 2.73 2.47 2.30      Unlimited
El Salvador   15.00 5.40 5.05 4.52 4.22 4.05      Please Enquire
Estonia   3.50 3.10 2.80 2.52 2.37 1.90      Unlimited
Finland   3.50 1.90 1.65 0.82 0.69 0.62      Unlimited
France   1.50 1.10 0.90 0.26 0.23 0.20      Unlimited
Georgia   12.00 8.25 7.40 7.04 6.49 5.90      Unlimited
Georgia National   5.00 3.75 3.25 2.52 1.96 1.50      Unlimited
Germany   1.50 1.05 0.90 0.26 0.23 0.20      Unlimited
Greece   2.50 1.65 1.40 0.74 0.62 0.50      Unlimited
Guatemala   15.00 10.45 9.20 8.40 7.88 7.30      Please Enquire
Hong Kong   15.00 6.30 5.35 4.41 4.02 3.95      2

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DIDWW Price List — Local and National Numbers DID+0 Channels

Country Local National No Tier MRC Tier 1 MRC Tier 2 MRC Tier 3 MRC Tier 4 MRC Tier 5 MRC Calling Cards SLA Registration SMS FAX T.38 Max. Capacity
Hungary   8.00 3.55 3.10 2.84 2.58 2.00      Unlimited
Iceland   8.00 6.60 6.25 5.78 5.46 4.90      Unlimited
Ireland   1.50 1.05 0.90 0.26 0.23 0.20      Unlimited

Israel   2.50 1.35 1.20 1.10 1.03 0.25      Unlimited


Italy   2.50 1.45 1.20 0.32 0.41 0.31      Unlimited
Japan   8.00 4.75 4.20 3.36 3.19 3.05      Unlimited
Japan Tokyo   8.00 3.55 3.10 2.84 2.58 2.00      Unlimited

Kazakhstan   12.00 5.10 4.60 4.20 4.02 3.50      Unlimited


Kenya   12.00 8.25 7.65 7.04 6.49 6.00      30
Latvia   2.50 1.55 1.30 0.84 0.72 0.60      Unlimited
Lithuania   8.00 1.05 0.90 0.42 0.36 0.25      Unlimited
Luxembourg   2.50 1.25 1.00 0.74 0.65 0.50      Unlimited
Malta   8.00 3.30 2.90 2.63 2.37 1.90      Unlimited
Mexico   8.00 4.30 3.65 2.73 2.47 2.00      Unlimited
Mexico *   8.00 2.75 2.15 1.47 1.24 0.90      Unlimited
Netherlands   1.50 1.05 0.75 0.26 0.23 0.20      Unlimited
New Zealand   3.50 2.45 2.05 1.79 1.44 0.90      Unlimited
Panama   8.00 5.75 5.15 4.10 3.86 3.60      Unlimited
Peru   10.00 4.10 3.75 3.36 2.99 2.70      Unlimited
Peru Lima   8.00 3.20 2.90 2.63 2.37 1.80      Unlimited
Poland   2.50 1.60 1.40 0.74 0.57 0.25      Unlimited
Portugal   1.50 1.05 0.90 0.37 0.31 0.25      Unlimited
Puerto Rico   12.00 6.60 5.20 4.73 4.43 3.90      Unlimited
Romania   2.50 1.60 1.40 0.74 0.57 0.45      Unlimited
Romania National   3.50 3.10 2.80 2.52 2.37 1.90      Unlimited
Russian Fed.   12.00 5.10 4.60 4.20 4.02 3.50      Unlimited
Serbia   3.50 2.75 2.25 1.94 1.65 1.55      Unlimited

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DIDWW Price List — Local and National Numbers DID+0 Channels

Country Local National No Tier MRC Tier 1 MRC Tier 2 MRC Tier 3 MRC Tier 4 MRC Tier 5 MRC Calling Cards SLA Registration SMS FAX T.38 Max. Capacity
Singapore   8.00 4.05 3.60 3.20 3.09 2.90      Unlimited
Slovakia   2.50 1.20 1.00 0.65 0.57 0.30      Unlimited

Slovenia   2.50 1.25 1.00 0.60 0.52 0.45      Unlimited


South Africa   3.50 2.10 1.80 0.60 0.52 0.45      Unlimited
South Africa **   15.00 10.80 9.80 8.80 8.65 8.00      Unlimited
Spain   3.50 2.20 1.60 1.10 1.03 0.90      Unlimited

Spain ***   3.50 1.80 1.40 0.70 0.62 0.50      Unlimited


Sweden   2.50 1.25 1.00 0.35 0.31 0.25      Unlimited
Switzerland   2.50 1.25 1.00 0.35 0.31 0.25      Unlimited

Thailand   12.00 8.25 7.55 6.70 6.49 6.00      Unlimited


Thailand National   12.00 5.20 4.55 4.00 3.91 3.60      Unlimited
Uganda   12.00 8.25 7.55 6.70 6.49 6.00      30
Ukraine   20.00 9.15 8.30 7.40 7.31 7.20      2
United Kingdom   2.50 1.10 0.75 0.30 0.26 0.23      Unlimited
United States   1.50 0.80 0.50 0.25 0.15 0.13      Unlimited
Venezuela   12.00 10.25 9.15 8.00 7.83 6.70      Unlimited

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DIDWW Price List — Local and National Numbers DID+2 Channels

Country Local National No Tier MRC Tier 1 MRC Tier 2 MRC Tier 3 MRC Tier 4 MRC Tier 5 MRC Calling Cards SLA Registration SMS FAX T.38 Max. Capacity
Argentina   10.00 3.45 3.15 2.75 2.60 2.20      Unlimited
Australia   10.00 2.50 2.00 1.30 1.13 1.00      Unlimited
Austria   10.00 2.20 1.25 0.95 0.82 0.60      Unlimited
Belgium   10.00 1.45 1.30 1.05 0.82 0.60      Unlimited
Bosnia and
  10.00 3.00 2.50 2.10 1.75 1.65      Unlimited
Herzegovina
Brazil   10.00 3.00 2.50 2.10 1.75 1.65      Unlimited
Bulgaria   10.00 1.95 1.80 1.16 0.93 0.80      Unlimited

Canada   10.00 1.50 1.20 0.84 0.46 0.35      Unlimited


Chile   10.00 4.85 4.20 3.60 3.09 2.75      Unlimited

Chile SMS   25.00 20.35 16.05 14.20 12.88 12.00      Unlimited


China   20.00 16.50 14.45 12.60 10.82 10.00      2
Colombia   20.00 11.25 10.40 9.60 9.06 8.40      Unlimited
Croatia   10.00 2.00 1.80 1.30 0.93 0.70      Unlimited
Cyprus   10.00 5.65 5.15 4.30 3.50 3.10      Unlimited
Czech Republic   10.00 1.35 1.20 0.84 0.62 0.45      Unlimited
Denmark   10.00 1.55 1.40 0.95 0.62 0.35      Unlimited
Dominican Rep.   10.00 3.75 3.40 3.05 2.68 2.50      Unlimited
El Salvador   15.00 5.40 5.05 4.55 4.22 4.05      Please Enquire
Estonia   10.00 3.30 3.00 2.68 2.52 2.20      Unlimited
Finland   10.00 2.20 1.80 1.26 1.03 0.75      Unlimited
France   10.00 1.35 1.10 0.75 0.52 0.35      Unlimited
Georgia   15.00 8.50 7.95 7.25 6.70 6.10      Unlimited
Georgia National   10.00 4.30 3.55 2.85 2.37 1.90      Unlimited
Germany   10.00 1.30 1.10 0.75 0.52 0.35      Unlimited
Greece   10.00 2.00 1.75 1.15 0.93 0.70      Unlimited
Guatemala   15.00 10.45 9.20 8.40 7.88 7.30      Please Enquire
Hong Kong   15.00 6.30 5.35 4.45 4.02 3.95      2

DIDWW Coverage and Price List. July 2020. The information contained in this document is current as of the date of publication. To ensure that you have the latest information please visit didww.com/pricelist 15/34
DIDWW Price List — Local and National Numbers DID+2 Channels

Country Local National No Tier MRC Tier 1 MRC Tier 2 MRC Tier 3 MRC Tier 4 MRC Tier 5 MRC Calling Cards SLA Registration SMS FAX T.38 Max. Capacity
Hungary   10.00 3.65 3.45 3.15 2.88 2.35      Unlimited
Iceland   15.00 7.15 6.60 5.90 5.56 5.20      Unlimited
Ireland   10.00 1.30 1.20 0.74 0.52 0.35      Unlimited
Israel   10.00 1.45 1.30 1.16 1.08 0.90      Unlimited
Italy   10.00 1.65 1.50 0.84 0.62 0.45      Unlimited
Japan   10.00 5.85 4.60 4.20 3.91 3.50      Unlimited
Japan Tokyo   10.00 3.65 3.45 3.15 2.88 2.35      Unlimited
Kazakhstan   15.00 5.30 4.95 4.46 4.12 3.75      Unlimited
Kenya   15.00 8.50 7.95 7.25 6.70 6.35      30
Latvia   10.00 1.80 1.65 1.26 1.03 0.80      Unlimited
Lithuania   15.00 1.30 1.20 0.95 0.72 0.45      Unlimited
Luxembourg   10.00 1.50 1.30 1.05 0.72 0.65      Unlimited
Malta   10.00 3.45 3.10 2.85 2.63 2.30      Unlimited
Mexico   10.00 4.85 4.30 3.70 2.78 2.45      Unlimited
Mexico *   10.00 4.20 3.75 2.90 1.55 1.20      Unlimited
Netherlands   10.00 1.30 1.10 0.74 0.41 0.35      Unlimited
New Zealand   10.00 2.65 2.35 2.00 1.65 1.30      Unlimited
Panama   15.00 6.30 5.70 5.05 4.53 4.00      Unlimited
Peru   15.00 4.55 4.10 3.60 3.19 2.95      Unlimited
Peru Lima   15.00 3.45 3.05 2.75 2.58 2.20      Unlimited
Poland   10.00 1.80 1.65 1.30 0.93 0.40      Unlimited
Portugal   10.00 1.30 1.15 0.75 0.52 0.35      Unlimited
Puerto Rico   15.00 8.50 5.90 5.70 5.36 4.20      Unlimited
Romania   10.00 1.80 1.65 1.30 0.82 0.60      Unlimited
Romania National   10.00 3.30 3.00 2.70 2.52 2.20      Unlimited
Russian
  15.00 5.30 4.85 4.25 4.12 3.85      Unlimited
Federation Other
Serbia   10.00 3.00 2.50 2.10 1.75 1.65      Unlimited

DIDWW Coverage and Price List. July 2020. The information contained in this document is current as of the date of publication. To ensure that you have the latest information please visit didww.com/pricelist 16/34
DIDWW Price List — Local and National Numbers DID+2 Channels

Country Local National No Tier MRC Tier 1 MRC Tier 2 MRC Tier 3 MRC Tier 4 MRC Tier 5 MRC Calling Cards SLA Registration SMS FAX T.38 Max. Capacity
Singapore   10.00 4.20 3.70 3.30 3.19 3.10      Unlimited
Slovakia   10.00 1.30 1.20 0.90 0.82 0.45      Unlimited
Slovenia   10.00 1.45 1.30 1.00 0.82 0.60      Unlimited
South Africa   10.00 2.35 1.90 1.50 0.93 0.65      Unlimited
South Africa **   20.00 11.25 10.20 9.15 9.06 8.70      Unlimited
Spain   10.00 2.75 2.35 1.90 1.49 1.20      Unlimited

Spain ***   10.00 2.00 1.50 0.90 0.72 0.65      Unlimited


Sweden   10.00 1.55 1.40 1.00 0.62 0.35      Unlimited

Switzerland   10.00 1.55 1.40 1.00 0.62 0.40      Unlimited


Thailand   15.00 8.50 7.80 6.90 6.70 6.30      Unlimited
Thailand National   15.00 5.40 4.75 4.20 4.12 3.90      Unlimited
Uganda   15.00 8.50 7.80 6.90 6.70 6.30      30
Ukraine   20.00 9.15 8.30 7.40 7.31 7.20      2
United Kingdom   10.00 1.50 1.20 0.80 0.41 0.30      Unlimited
United States   10.00 1.15 0.95 0.60 0.41 0.25      Unlimited
Venezuela   15.00 10.45 9.45 8.30 8.03 7.50      Unlimited

DIDWW Coverage and Price List. July 2020. The information contained in this document is current as of the date of publication. To ensure that you have the latest information please visit didww.com/pricelist 17/34
DIDWW Price List — Mobile Numbers DID+0 Channels

DID+0 Channels
Country No Tier MRC Tier 1 MRC Tier 2 MRC Tier 3 MRC Tier 4 MRC Tier 5 MRC Calling Cards SLA Registration SMS FAX T.38 Max. Capacity
Australia 8.00 6.90 6.00 5.50 5.20 5.00      Unlimited
Brazil 8.00 6.00 5.80 5.50 5.30 4.90      Unlimited
Denmark 8.00 6.00 5.80 5.50 5.30 4.90      Unlimited
Finland 8.00 6.00 5.80 5.50 5.30 4,90      Unlimited
France 8.00 6.00 5.80 5.50 5.30 4.90      Unlimited
Israel 2.50 1.20 1.10 1.05 1.00 0.40      Unlimited
Lithuania 8.00 0.95 0.80 0.40 0.35 0.25      Unlimited
Netherlands 2.50 1.50 1.30 0.70 0.60 0.50      Unlimited
Nicaragua 30.00 25.00 21.50 20.00 19.50 18.00      Please Enquire
Poland 8.00 6.00 5.80 5.50 5.30 4.90      Unlimited
Russian
8.00 6.00 5.80 5.50 5.30 4.90      Unlimited
Federation
Sweden 8.00 6.00 5.80 5.50 5.30 4.90      Unlimited
Thailand 48.00 40.00 38.00 36.00 34.00 33.00      1
Ukraine 2.50 1.75 1.30 0.85 0.55 0.25      16
United Kingdom 2.50 1.50 1.25 0.60 0.45 0.35      Unlimited

DIDWW Coverage and Price List. July 2020. The information contained in this document is current as of the date of publication. To ensure that you have the latest information please visit didww.com/pricelist 18/34
DIDWW Price List — Mobile Numbers DID+2 Channels

DID+2 Channels
Country No Tier MRC Tier 1 MRC Tier 2 MRC Tier 3 MRC Tier 4 MRC Tier 5 MRC Calling Cards SLA Registration SMS FAX T.38 Max. Capacity
Australia 15.00 8.50 7.90 7.40 7.00 6.50      Unlimited
Brazil 15.00 6.50 6.15 5.60 5.40 5.25      Unlimited
Denmark 15.00 6.50 6.15 5.60 5.40 5.25      Unlimited
Finland 15.00 6.50 6.15 5.60 5.40 5.25      Unlimited
France 15.00 6.50 6.15 5.60 5.40 5.25      Unlimited
Israel 10.00 1.30 1.20 1.10 1.05 0.95      Unlimited
Lithuania 15.00 1.15 1.10 0.90 0.70 0.50      Unlimited
Netherlands 10.00 1.80 1.60 1.10 0.90 0.75      Unlimited
Nicaragua 35.00 26.60 23.00 21.30 20.40 20.00      Please Enquire
Poland 15.00 6.50 6.15 5.60 5.40 5.25      Unlimited
Russian
15.00 6.50 6.15 5.60 5.40 5.25      Unlimited
Federation
Sweden 15.00 6.50 6.15 5.60 5.40 5.25      Unlimited
Thailand 48.00 40.00 38.00 36.00 34.00 33.00      1
Ukraine 10.00 1.90 1.50 1.00 0.70 0.50      16
United Kingdom 10.00 1.70 1.50 0.85 0.60 0.45      Unlimited

DIDWW Coverage and Price List. July 2020. The information contained in this document is current as of the date of publication. To ensure that you have the latest information please visit didww.com/pricelist 19/34
DIDWW Price List — Capacity

General Terms 18. Flat Rate Capacity pricing is automatically applied according to channel
volumes:
Channels define the network capacity and thereby the number of concurrent
calls that can be serviced. Channels may be allocated to Shared Capacity Standard Capacity Plan Extended Capacity Plan
Groups so as to maximize efficiency in channel usage for handling highly Number of Channels
MRC/Channel NRC/Channel MRC/Channel NRC/Channel
variable call volumes.
1 15.00 15.00 25.00 25.00
11. Channels are available for immediate activation using our self-service web 30 10.00 10.00 20.00 20.00
portal, the API v3, or by contacting the sales department for higher volumes or
custom requirements. 300 8.00 8.00 18.00 18.00
990 7.00 7.00 16.00 16.00
12. Channels may be added or removed as required, and can be assigned to
capacity groups for easier and more effective management. *Standard Capacity Plan includes Argentina, Australia, Austria, Bahrain, Belgium, Bosnia & Herzegovina,
Brazil, Bulgaria, Canada, Chile, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican
Rep., Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy,
13. There are certain geographic limitations when including DIDs in channel Japan, Kazakhstan, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway,
pools. Therefore, two different capacity plans are offered (Standard* and Panama, Peru, Poland, Portugal, Puerto Rico, Romania, Russian Federation, Singapore, Slovakia,
Extended** Capacity Plans), each with their own list of included countries and Slovenia, South Africa, Serbia, Spain, Sweden, Switzerland, Turkey, Ukraine (mobile), United Kingdom
and United States.
channel pricing.
**Extended Capacity Plan includes all countries listed in the Standard Capacity Plan, plus Colombia,
Ecuador, Kenya, Uganda, Thailand, Nicaragua and Venezuela.
14. Our services are delivered over a secure, private intercontinental backbone
with full geo-redundant capabilities, automated quality and abuse monitoring,
backed by a Network Operations Center and customer support operating on a Metered Capacity
24/7/365 basis.
19. Metered Capacity is unlimited and billed on a per minute basis. There is no
15. All prices are in US dollars. long-term commitment, and capacity may be cancelled at any time. No
activation or recurring fees are applicable.

Flat Rate Capacity 20. The following Metered Capacity rates are applied:

16. Flat rate capacity shares a single, common billing date for all channels. No Tier Rates/Min
Prorated billing is applied to any channels purchased or cancelled during the Standard Capacity Plan Extended Capacity Plan
billing cycle. There is no long-term commitment, and channels may be
cancelled at any time. 0.01 0.02

Prices, terms, and other Information may be changed or updated without notice.
17. The cost of the service consists of a one-time activation fee, referred to as Terms in this document are for information only. The terms and conditions posted on the DIDWW website
the NRC (Non Recurring Cost) and ongoing monthly fees, referred to as the apply.
MRC (Monthly Recurring Cost).

DIDWW Coverage and Price List. July 2020. The information contained in this document is current as of the date of publication. To ensure that you have the latest information please visit didww.com/pricelist 20/34
DIDWW Price List — Metered Numbers General Terms

General Terms
Pricelist Minimum Monthly Charge
DIDs are readily available in our stock and may be immediately activated No Tier No minimum
by using our web portal or via the DIDWW API that has been integrated
into a custom application. Tier 1 250.00
Tier 2 1,000.00
21. Incoming calls are forwarded to your own system by our private global
network. Tier 3 5,000.00
Tier 4 10,000.00
22. Calls made to Metered DIDs are billed to the DIDWW customer at the
listed rates in 60 seconds increments. The cost of service includes a one- Tier 5 50,000.00
time activation fee, referred to as the NRC (Non Recurring Cost) and
ongoing monthly fees, referred to as the MRC (Monthly Recurring Cost). Prices, terms, and other Information may be changed or updated without notice.
For each DID, the NRC is equal to one month's MRC. Terms in this document are for information only.The terms and conditions posted on the DIDWW
website apply.

23. Unlimited call capacity is provided free of charge when using DIDWW
Metered DIDs.

24. Metered DIDs are billed on a monthly basis and renewed


automatically, until canceled by the customer. There is no long-term
commitment and Metered DIDs can be canceled at any time.

25. Preferred pricing is available upon subscribing to a Tier Program of


your choice, with a minimum monthly charge, referred to as the MMC.

26. Funds deposited towards the MMC may be used to purchase any
DIDWW services. Unused balance is carried over in your account as long
as you remain subscribed to a Tier Program.

27. All prices are in US dollars.

DIDWW Coverage and Price List. July 2020. The information contained in this document is current as of the date of publication. To ensure that you have the latest information please visit didww.com/pricelist 21/34
DIDWW Price List — Metered Numbers

No Tier Tier 1 Tier 2 Tier 3 Tier 4 Tier 5 Tier


Country Local National Mobile MRC Rates/Min MRC Rates/Min Calling Cards SLA Registration SMS FAX T.38
Benin    33.00 0.100 28.85 25.00 23.10 22.10 20.35 0.080     
Bosnia & Herzegovina    12.00 0.040 8.60 7.45 6.90 6.60 5.50 0.030     
Germany    5.00 0.040 1.05 1.00 0.75 0.50 0.20 0.030     
Ghana    33.00 0.100 28.85 25.00 23.10 22.10 20.35 0.080     
Jamaica    33.00 0.025 28.85 25.00 23.10 22.10 20.35 0.020     
Philippines    20.00 0.220 10.20 9.70 9.15 8.80 8.70 0.180     
United States (Alaska)    5.00 0.045 1.90 1.65 1.55 1.45 0.75 0.032     
United States (Hawaii)    5.00 0.025 1.50 1.30 1.20 0.75 0.60 0.020     
Vietnam    23.00 0.025 19.00 17.00 15.00 14.00 13.00 0.020     

DIDWW Coverage and Price List. July 2020. The information contained in this document is current as of the date of publication. To ensure that you have the latest information please visit didww.com/pricelist 22/34
DIDWW Price List — Toll-Free Numbers General Terms

General Terms

Toll-Free DIDs are readily available in our stock and may be immediately 34. Preferred pricing is available upon subscribing to a Tier Program of
activated by using our web portal or via the DIDWW API that has been your choice, with a minimum monthly charge, referred to as the MMC.
integrated into a custom application.
35. Funds deposited towards the MMC may be used to purchase any
28. Incoming calls are forwarded to your own system by our private global DIDWW services. Unused balance is carried over in your account as long
network. as you remain subscribed to a Tier Program.

29. Calls made to Toll-Free DIDs are free to the caller but are billed to the
DIDWW customer at the listed Toll-free rates in 60 second increments. Pricelist Minimum Monthly Charge
The cost of service includes a one-time activation fee, referred to as the No Tier No minimum
NRC (Non Recurring Cost) and ongoing monthly fees, referred to as the
MRC (Monthly Recurring Cost). Tier 1 250.00
Tier 2 1,000.00
30. There are no call connection fees with DIDWW Toll-Free services.
Tier 3 5,000.00
31. Unlimited Call Capacity is provided free of charge when using DIDWW Tier 4 10,000.00
Toll-Free services.
Tier 5 50,000.00
32. Toll-Free DIDs are billed on a monthly basis and renewed
automatically, until canceled by the customer. There is no long-term Prices, terms, and other Information may be changed or updated without notice.
commitment and Toll-Free DIDs can be canceled at any time. Terms in this document are for information only. The terms and conditions posted on the DIDWW
website apply.

33. All prices are in US dollars.

DIDWW Coverage and Price List. July 2020. The information contained in this document is current as of the date of publication. To ensure that you have the latest information please visit didww.com/pricelist 23/34
DIDWW Price List — Toll-Free Numbers

No Tier No Tier Rates/Min Tier 1 Tier 2 Tier 3 Tier 4 Tier 5 Tier Rates/Min

Country NRC MRC Landline Mobile Payphone NRC MRC NRC MRC NRC MRC NRC MRC NRC MRC Landline Mobile Payphone SLA Registration

Argentina 50.00 20.00 0.190 0.190 N/A 40.00 12.00 38.00 10.00 36.00 9.50 34.00 9.00 32.00 8.50 0.180 0.180 N/A  

Australia 65.00 9.00 0.060 0.060 N/A 61.00 7.20 59.00 6.70 57.00 6.20 55.00 5.80 52.00 5.15 0.043 0.043 N/A  

Austria 20.00 10.00 0.105 0.295 N/A 19.00 6.35 18.00 5.50 17.00 5.10 16.00 4.85 15.00 3.85 0.090 0.280 N/A  

Belarus 45.00 15.00 0.420 0.420 N/A 40.00 14.00 39.00 13.00 38.00 12.00 36.00 10.00 35.00 9.00 0.400 0.400 N/A  

Belgium 23.00 23.00 0.105 0.460 N/A 19.00 19.00 17.00 17.00 15.00 15.00 14.00 14.00 13.00 13.00 0.100 0.450 N/A  

Bosnia & Herzegovina 115.00 48.00 0.250 0.250 N/A 110.00 40.00 105.00 38.00 100.00 36.00 95.00 34.00 90.00 32.00 0.240 0.240 N/A  

Brazil 10.00 10.00 0.140 0.280 N/A 6.50 6.50 5.50 5.50 5.10 5.10 4.90 4.90 3.85 3.85 0.130 0.270 N/A  

Bulgaria 51.00 24.00 0.075 0.175 N/A 49.00 22.50 47.00 21.00 45.00 19.50 43.00 18.00 41.00 16.50 0.070 0.170 N/A  

Canada 5.00 5.00 0.030 0.030 N/A 1.05 1.05 0.90 0.90 0.70 0.70 0.50 0.50 0.35 0.35 0.026 0.026 N/A  

Chile 12.00 12.00 0.095 0.095 N/A 8.63 8.63 7.48 7.48 6.90 6.90 6.61 6.61 5.50 5.50 0.080 0.080 N/A  

Colombia 30.00 10.00 0.185 0.185 N/A 28.00 6.50 26.00 5.50 24.00 5.10 22.00 4.90 20.00 3.85 0.170 0.170 N/A  

Croatia 5.00 5.00 0.065 0.250 0.065 1.95 1.95 1.65 1.65 1.55 1.55 1.50 1.50 0.75 0.75 0.059 0.240 0.059  

Cyprus 11.50 11.50 0.043 0.057 N/A 7.90 7.90 6.90 6.90 6.40 6.40 6.15 6.15 5.10 5.10 0.038 0.052 N/A  

Czech Republic 50.00 15.00 0.065 0.210 0.065 48.00 11.20 46.00 10.00 44.00 9.40 42.00 9.10 40.50 8.50 0.050 0.200 0.050  

Denmark 7.00 7.00 0.035 0.250 0.320 4.40 4.40 3.80 3.80 3.50 3.50 3.35 3.35 2.40 2.40 0.022 0.245 0.310  

Ecuador 170.00 90.00 0.310 0.310 N/A 160.00 85.00 158.00 83.00 155.00 80.00 153.00 78.00 150.00 75.00 0.300 0.300 N/A  

Estonia 55.00 55.00 0.060 0.530 N/A 48.00 48.00 47.00 47.00 46.00 46.00 45.00 45.00 44.00 44.00 0.055 0.520 N/A  

Finland 35.00 35.00 0.115 0.180 N/A 26.60 26.60 23.00 23.00 21.30 21.30 20.40 20.40 18.70 18.70 0.110 0.170 N/A  

France 20.00 10.00 0.060 0.060 N/A 19.00 8.85 18.00 8.00 17.00 7.60 16.00 7.35 15.00 6.35 0.055 0.055 N/A  

Georgia 120.00 98.00 0.075 0.125 N/A 115.00 76.00 110.00 65.00 105.00 60.00 100.00 57.00 100.00 55.00 0.065 0.115 N/A  

Hong Kong 100.00 100.00 0.050 0.050 N/A 75.00 75.00 70.00 70.00 65.00 65.00 60.00 60.00 55.00 55.00 0.045 0.045 N/A  

Hungary 18.00 18.00 0.050 0.110 N/A 16.00 16.00 15.00 15.50 14.00 14.00 12.00 12.00 11.00 11.00 0.045 0.100 N/A  

Iceland 50.00 20.00 0.130 0.130 N/A 48.00 15.00 46.00 13.50 44.00 12.00 42.00 10.50 40.50 9.50 0.120 0.120 N/A  

India 110.00 110.00 0.175 0.175 N/A 87.00 87.00 76.00 76.00 72.00 72.00 68.00 68.00 65.00 65.00 0.170 0.170 N/A  

DIDWW Coverage and Price List. July 2020. The information contained in this document is current as of the date of publication. To ensure that you have the latest information please visit didww.com/pricelist 24/34
DIDWW Price List — Toll-Free Numbers

No Tier No Tier Rates/Min Tier 1 Tier 2 Tier 3 Tier 4 Tier 5 Tier Rates/Min

Country NRC MRC Landline Mobile Payphone NRC MRC NRC MRC NRC MRC NRC MRC NRC MRC Landline Mobile Payphone SLA Registration

Indonesia 150.00 35.00 0.300 0.300 N/A 140.00 24.00 130.00 22.00 120.00 20.00 115.00 18.00 110.00 15.00 0.286 0.286 N/A  

Ireland 5.00 5.00 0.050 0.580 N/A 1.25 1.25 1.05 1.05 1.00 1.00 0.75 0.75 0.25 0.25 0.045 0.570 N/A  

Israel 20.00 15.00 0.060 0.060 0.060 19.00 11.20 18.00 10.00 17.00 9.40 16.00 9.10 15.00 7.95 0.045 0.045 0.045  

Italy 5.00 5.00 0.041 0.380 0.290 1.25 1.25 1.05 1.05 1.00 1.00 0.75 0.75 0.25 0.25 0.036 0.370 0.280  

Japan 22.00 41.00 0.125 0.300 N/A 21.00 31.10 20.00 26.95 19.00 24.90 18.00 23.85 17.00 22.00 0.120 0.290 N/A  

Latvia 20.00 20.00 0.175 0.175 N/A 15.00 15.00 13.50 13.50 12.00 12.00 10.50 10.50 9.50 9.50 0.160 0.160 N/A  

Lithuania 50.00 15.00 0.060 0.070 N/A 48.00 11.20 46.00 10.00 44.00 9.40 42.00 9.10 40.50 8.50 0.055 0.065 N/A  

Luxembourg 5.00 5.00 0.052 0.195 0.310 3.05 3.05 2.65 2.65 2.45 2.45 2.35 2.35 1.40 1.40 0.047 0.190 0.305  

Malaysia 50.00 20.00 0.150 0.150 N/A 48.00 15.00 46.00 13.50 44.00 12.00 42.00 10.50 40.50 9.50 0.130 0.130 N/A  

Mexico 8.00 8.00 0.075 0.075 0.075 4.85 4.85 4.00 4.00 3.80 3.80 3.60 3.60 2.90 2.90 0.069 0.069 0.069  

Monaco 45.00 15.00 0.110 0.110 N/A 39.00 13.00 37.00 12.00 35.00 11.00 32.00 10.00 31.00 9.00 0.095 0.095 N/A  

Montenegro 38.00 38.00 0.110 0.180 N/A 31.00 31.00 26.00 26.00 23.00 23.00 19.00 19.00 17.00 17.00 0.100 0.170 N/A  

New Zealand 38.00 33.00 0.060 0.180 N/A 34.00 28.85 32.00 25.00 31.00 23.10 30.00 22.10 28.50 20.35 0.055 0.170 N/A  

Panama 16.00 11.00 0.049 0.049 0.049 15.00 7.85 14.00 6.80 13.00 6.30 12.00 6.00 11.00 4.95 0.042 0.042 0.042  

Peru 130.00 44.00 0.175 0.175 0.175 120.00 41.00 115.00 37.00 110.00 33.50 105.00 31.00 102.00 27.50 0.165 0.165 0.165  

Poland 50.00 15.00 0.064 0.110 N/A 48.00 11.20 46.00 10.00 44.00 9.40 42.00 9.10 40.50 8.50 0.059 0.105 N/A  

Portugal 5.00 5.00 0.055 0.245 0.055 1.25 1.25 1.05 1.05 1.00 1.00 0.75 0.75 0.25 0.25 0.049 0.235 0.049  

Romania 50.00 20.00 0.075 0.165 0.145 48.00 18.00 46.00 16.00 44.00 14.50 42.00 13.00 40.50 12.00 0.069 0.155 0.130  

Russian Federation 64.00 64.00 0.165 0.165 0.165 49.10 49.10 42.55 42.55 39.30 39.30 37.65 37.65 35.20 35.20 0.150 0.150 0.150  

Saudi Arabia 64.00 64.00 0.240 0.240 N/A 49.10 49.10 42.55 42.55 39.30 39.30 37.65 37.65 35.20 35.20 0.230 0.230 N/A  

Serbia 38.00 38.00 0.110 0.180 N/A 31.00 31.00 26.00 26.00 23.00 23.00 19.00 19.00 17.00 17.00 0.100 0.170 N/A  

Singapore 50.00 20.00 0.110 0.110 N/A 48.00 15.00 46.00 13.50 44.00 12.00 42.00 10.50 40.50 9.50 0.100 0.100 N/A  

Slovakia 50.00 16.00 0.095 0.185 N/A 48.00 14.20 46.00 13.00 44.00 11.50 42.00 9.80 40.50 8.90 0.089 0.180 N/A  

Slovenia 5.00 5.00 0.110 0.150 N/A 3.05 3.05 2.65 2.65 2.45 2.45 2.35 2.35 1.40 1.40 0.100 0.130 N/A  

DIDWW Coverage and Price List. July 2020. The information contained in this document is current as of the date of publication. To ensure that you have the latest information please visit didww.com/pricelist 25/34
DIDWW Price List — Toll-Free Numbers

No Tier No Tier Rates/Min Tier 1 Tier 2 Tier 3 Tier 4 Tier 5 Tier Rates/Min

Country NRC MRC Landline Mobile Payphone NRC MRC NRC MRC NRC MRC NRC MRC NRC MRC Landline Mobile Payphone SLA Registration

South Africa 16.00 16.00 0.080 0.080 N/A 14.20 14.20 13.00 13.00 11.50 11.50 9.80 9.80 8.90 8.90 0.060 0.060 N/A  

South Korea 43.00 18.00 0.085 0.085 N/A 39.00 16.00 37.00 15.00 35.00 14.00 32.00 12.00 31.00 11.00 0.080 0.080 N/A  

Spain 8.00 8.00 0.035 0.420 N/A 5.15 5.15 4.45 4.45 4.10 4.10 3.95 3.95 3.45 3.45 0.027 0.410 N/A  

Sweden 11.50 11.50 0.060 0.140 N/A 7.90 7.90 6.90 6.90 6.40 6.40 6.15 6.15 5.10 5.10 0.050 0.130 N/A  

Switzerland 170.00 30.00 0.125 0.240 N/A 150.00 26.00 140.00 24.00 130.00 20.00 125.00 18.00 120.00 16.00 0.115 0.230 N/A  

Taiwan 50.00 20.00 0.110 0.250 N/A 48.00 15.00 46.00 13.50 44.00 12.00 42.00 10.50 40.50 9.50 0.100 0.235 N/A  

Thailand 50.00 20.00 0.240 0.240 N/A 48.00 15.00 46.00 13.50 44.00 12.00 42.00 10.50 40.50 9.50 0.230 0.230 N/A  

Ukraine 43.00 18.00 0.300 0.300 N/A 39.00 16.00 37.00 15.00 35.00 14.00 32.00 12.00 31.00 11.00 0.285 0.285 N/A  

United Arab
64.00 64.00 0.390 0.390 N/A 49.10 49.10 42.55 42.55 39.30 39.30 37.65 37.65 35.20 35.20 0.370 0.370 N/A  
Emirates

United Kingdom 5.00 5.00 0.049 0.060 N/A 1.25 1.25 1.05 1.05 1.00 1.00 0.75 0.75 0.25 0.25 0.035 0.055 N/A  

United States 5.00 5.00 0.029 0.029 N/A 1.05 1.05 0.90 0.90 0.70 0.70 0.50 0.50 0.35 0.35 0.022 0.022 N/A  

Uruguay 110.00 110.00 0.225 0.225 N/A 87.00 87.00 76.00 76.00 72.00 72.00 68.00 68.00 65.00 65.00 0.215 0.215 N/A  

DIDWW Coverage and Price List. July 2020. The information contained in this document is current as of the date of publication. To ensure that you have the latest information please visit didww.com/pricelist 26/34
DIDWW Price List — Shared Cost Numbers General Terms

General Terms

Shared Cost DIDs are readily available in our stock and may be 42. Preferred pricing is available upon subscribing to a Tier Program of
immediately activated by using our web portal or via the DIDWW API that your choice, with a minimum monthly charge, referred to as the MMC.
has been integrated into a custom application.
43. Funds deposited towards the MMC may be used to purchase any
36. Incoming calls are forwarded to your own system by our private global DIDWW services. Unused balance is carried over in your account as long
network. as you remain subscribed to a Tier Program.

37. Calls made to Shared Cost DIDs are billed to the DIDWW customer at
the listed rates in 60 second increments. The cost of service includes a Pricelist Minimum Monthly Charge
one-time activation fee, referred to as the NRC (Non Recurring Cost) and No Tier No minimum
ongoing monthly fees, referred to as the MRC (Monthly Recurring Cost).
Tier 1 250.00
38. There are no call connection fees with DIDWW Shared Cost services.* Tier 2 1,000.00

39. Unlimited Call Capacity is provided free of charge when using DIDWW Tier 3 5,000.00
Shared Cost services. Tier 4 10,000.00
Tier 5 50,000.00
40. Shared Cost DIDs are billed on a monthly basis and renewed
automatically, until canceled by the customer. There is no long-term
commitment and Shared Cost DIDs can be canceled at any time. * Call connection fee of 0.03 USD is applied for Irish Shared Cost
numbers.
41. All prices are in US dollars.
Prices, terms, and other Information may be changed or updated without notice.
Terms in this document are for information only. The terms and conditions posted on the DIDWW
website apply.

DIDWW Coverage and Price List. July 2020. The information contained in this document is current as of the date of publication. To ensure that you have the latest information please visit didww.com/pricelist 27/34
DIDWW Price List — Shared Cost Numbers

No Tier No Tier Rates/Min Tier 1 Tier 2 Tier 3 Tier 4 Tier 5 Tier Rates/Min
Country NRC MRC Landline Mobile NRC MRC NRC MRC NRC MRC NRC MRC NRC MRC Landline Mobile SLA Registration
Argentina 23.00 23.00 0.125 0.125 19.00 19.00 17.00 17.00 15.00 15.00 14.00 14.00 13.00 13.00 0.115 0.115  
Australia 65.00 9.00 0.050 0.050 61.00 7.20 59.00 6.70 57.00 6.20 55.00 5.80 52.00 5.15 0.035 0.035  
Chile 55.00 55.00 0.095 0.095 48.00 48.00 47.00 47.00 46.00 46.00 45.00 45.00 44.00 44.00 0.080 0.080  
China 22.00 22.00 0.160 0.160 18.00 18.00 16.00 16.00 14.00 14.00 13.00 13.00 12.00 12.00 0.140 0.140  
Peru 23.00 23.00 0.175 0.175 19.00 19.00 17.00 17.00 15.00 15.00 14.00 14.00 13.00 13.00 0.165 0.165  
Sweden 10.00 10.00 0.000 0.000 1.40 1.40 1.30 1.30 1.00 1.00 0.60 0.60 0.50 0.50 0.00 0.00  

DIDWW Coverage and Price List. July 2020. The information contained in this document is current as of the date of publication. To ensure that you have the latest information please visit didww.com/pricelist 28/34
DIDWW Price List — SMS General Terms and Pricing

General Terms Network SMS


Inbound SMS Local Outbound
Rates SMS Rates*
The DIDWW Inbound SMS service allows users to receive text Country Mobile Local National In Out No Tier Tier No Tier Tier
messages sent to their local, national and mobile SMS-enabled
DIDs, while Outbound SMS service allows users to send Australia      0,067 0,052
messages from their DIDs to mobile phones. Canada      0,012 0,01

44. This Service comprises of one or more Numbers that are Chile      0,054 0,042
enabled to send and/or receive SMS messages. Denmark      0,112 0,091
Finland      0,1056 0,0858
45. Outbound SMS messages are delivered by HTTP or SMPP
SMS OUT Trunk. Inbound SMS messages are delivered to France      - -
Customer by email, HTTP or SMPP SMS IN Trunk.
Israel      - -
46. The charges associated with SMS messages may include a Netherlands      0,1056 0,0858
setup fee (NRC), a monthly recurring charge (MRC) for the SMS-
Poland      0,034 0,025
enabled DID(s) and charges for each outbound message (no Free
charges for inbound messages are applied), according to the Romania      0,0656 0,0574
relevant pricelist. NRC and MRC apply at the beginning of each Russian
service period for the entire period, and per message fees apply      - -
Federation
as they are incurred.
Sweden      0,0864 0,0672
47. The Minimum service term is one full month. Service orders Thailand      - -
are renewed automatically until cancelled.
Ukraine      - -
48. The service is for Person to Person (P2P) messages only. United Kingdom      0,049 0,038
United States      0,015 0,012
49. All prices are in US dollars.
Vietnam      0,065 0,0505

* International rates are available for download on you DIDWW account.

DIDWW Coverage and Price List. July 2020. The information contained in this document is current as of the date of publication. To ensure that you have the latest information please visit didww.com/pricelist 29/34
DIDWW Price List — Porting Pricing and Information General Terms

General Terms Required Document List:

Local Number Portability (LNP) enables end-users to keep their telephone 1 DIDWW LOA for a particular country.
number when switching from one telecommunications service provider to
2 Specific information for a particular country.
another.
3 Latest Invoice.
50. LNP services are not standardized and vary by country. At DIDWW we
4 Account number required.
make every attempt to provide this service in as many countries as
possible. 5 Local TAX / VAT ID or company registration number.

6 ID / Passport copy / Company Registration certificate.


51. Our LNP team is dedicated to assisting our customers’ porting
requirements. This team works over multiple time zones, ensuring the 7 Legal proof of Authorization to sign termination document (in case number belongs to a company).
fastest processing times possible. 8 End-user’s local address from the same city as the number to be ported.

52. Porting fee is non-refundable and will be deducted upon porting 9 End-user’s Service address in the same country.
(re)submission. All free porting is subject to DIDWW approval on an 10 Letter of Release from the losing provider.
individual case basis.
11 Latest Proof of Payment.
53. In case of porting rejection/cancellation, 15 USD fee per number will
be applied. Prices, terms, and other Information may be changed or updated without notice.
Terms in this document are for information only. The terms and conditions posted on the DIDWW website apply.
54. 1 USD fee per number will be applied for port out processing.

55. All prices are in US dollars.

DIDWW Coverage and Price List. July 2020. The information contained in this document is current as of the date of publication. To ensure that you have the latest information please visit didww.com/pricelist 30/34
DIDWW Price List — Porting Pricing and Information

Price Required Documents Price Required Documents


Country DIDs Toll-Free Time DIDs Toll-Free Country DIDs Toll-Free Time DIDs Toll-Free
Australia*  30.00  free  40.00  free 30-45 Days 1, 3 1, 3 Luxembourg  30.00  free  30.00  free 7-14 Days 1, 3, 9 1, 3
Belgium  20.00  free  100.00  free 7-14 Days 1, 3, 9 1, 3 Mexico  10.00  free  20.00  free 7-14 Days 1, 2, 3, 6, 7 1, 2, 3, 6, 7
Brazil  10.00  free  10.00  free 7-14 Days 1, 3, 5, 6 1, 3, 5, 6 Netherlands  20.00  free  60.00  free 7-14 Days 1, 2, 3, 8 -
Canada  10.00  free  5.00  free 7-14 Days 1, 3, 9 1, 3, 9 New Zealand  50.00  free  75.00  free 7-14 Days 1, 3 1, 3
Chile  10.00  free N/A 7-14 Days 1, 2, 3, 6 - Panama  15.00  free N/A 7-14 Days 2, 3, 6, 11 -
Czech Rep.  35.00  free  50.00  free 14-20 Days 1, 3, 10 1, 3 Peru  10.00  free N/A 7-14 Days 2, 3, 6, 7 -
Denmark  25.00  free  20.00  free 14-30 Days 1, 3, 5 1, 3, 5 Puerto Rico  15.00  free N/A 14-35 Days 1, 3 -
Dominican Rep. Free N/A 7-14 Days 1, 2, 3, 5, 9 - Romania  40.00  free  50.00  free 7-14 Days 1, 3, 6, 10 1, 3, 6
Finland** Varies Varies 20-30 Days 1, 3, 5 1, 3, 5, 7 Slovakia  40.00  free  50.00  free 7-14 Days 1, 3, 10 1, 3
France  20.00  free  85.00  free 45-60 Days 1, 2, 3, 8 1, 2, 3, 9 Slovenia  20.00  free N/A 7-14 Days 1, 3 -
Germany  15.00  free  5.00  free 14-30 Days 2, 3, 8, 10 2, 3, 9 South Africa  20.00  free N/A 7-14 Days 1, 2, 3, 6, 8, 11 -
Greece  15.00  free N/A 7-14 Days 1, 3, 5, 6, 9 N/A Spain  15.00  free  5.00  free 7-14 Days 1, 3, 5 1, 3, 5
Ireland  10.00  free  5.00  free 7-14 Days 1, 3 1, 3 Sweden 45.00 130.00 7-14 Days 1, 3 1, 3
Israel  15.00  free N/A 2-3 Days 1, 3, 6, 8 - Switzerland 45.00 60.00 14-20 Days 1, 3 1, 2, 3
Italy  25.00  free  35.00  free 7-14 Days 1, 3, 5, 9 1, 3, 5, 9 United Kingdom  25.00  free  25.00  free 14-20 Days 1, 3 1, 3
Latvia  25.00  free N/A 14-20 Days 1, 3 - United States  10.00  free  10.00  free 7-20 Days 1, 3, 9 1, 3, 9
Lithuania  15.00  free  5.00  free 2-3 Days 1, 3, 6 1, 3

N/A   Porting service not available

* Custom porting fee is applied for CAT C (complex) porting requests. For more
information please contact Inp@didww.com

 **    Please contact lnp@didww.com for additional information.

 ***   All free porting for this promotion is subject to approval by DIDWW.

DIDWW Coverage and Price List. July 2020. The information contained in this document is current as of the date of publication. To ensure that you have the latest information please visit didww.com/pricelist 31/34
DIDWW Price List — User Registration Information
Certain countries have restrictions in place regarding the allocation of local numbers.
56. DIDWW strives to inform our customers of the applicable restrictions to ensure compliance with local telecommunications regulations.
57. The following table lists countries where restrictions apply, along with the documentation required for local number registration.

Required Documents Required Documents


Country Local National Toll-Free Shared Cost Mobile Country Local National Toll-Free Shared Cost Mobile
Australia 1, 3 N/A 1, 3 1, 3 1, 2, 3, 7 Luxembourg *k N/A 1, 3 1, 3 N/A N/A
Belgium 1, 5 1, 4 - N/A N/A Malaysia *d N/A N/A 1, 3 N/A N/A
Bosnia & Herzegovina *l 1, 2, 5, 7 N/A 1, 3 N/A N/A Malta N/A 1, 2, 4, 7 N/A N/A N/A
Bulgaria 1, 2, 6 N/A 1, 3 N/A N/A Montenegro N/A N/A 1, 4 N/A N/A

China *a, d, f 1, 2, 3, 7 N/A N/A 1, 2, 3, 7 N/A Netherlands 1, 5 1, 4 N/A N/A -

Croatia *g 1, 2, 4 N/A 1, 2, 4 N/A N/A Panama *d - N/A 1, 3, 8 N/A N/A

Cyprus *b 1, 2, 3, 7 1, 2, 3, 7 - N/A N/A Peru 1, 2, 3, 7 N/A 1, 2, 3, 7 - N/A

Ecuador - N/A 1, 3 N/A N/A Portugal N/A 1, 4 - N/A N/A

Estonia *f, j N/A 1, 3 - N/A N/A Romania 1, 3 1, 3 1, 3 N/A N/A

France 1, 5, 7 1, 4 1, 4 N/A 1, 2, 3, 7 Russian Fed. 1, 2, 3 N/A 1, 2, 3 N/A 1, 2, 3

Georgia 1, 2, 6, 7, 8 1, 2, 3, 8 1, 2, 3, 8 N/A N/A Saudi Arabia *j N/A N/A 1, 3 N/A N/A

Germany *c 1, 2, 6, 7, 8 1, 2, 4, 7, 8 N/A N/A N/A Serbia *l 1, 2, 5, 7 N/A - N/A N/A

Greece 1, 4 N/A N/A N/A N/A Singapore 1, 2, 3 N/A 1, 3 N/A N/A

Hong Kong N/A 1, 2, 4, 7 1, 3 N/A N/A Slovenia *f 1, 5 N/A - N/A N/A

Hungary 1, 2, 6, 7 1, 2, 4, 7 - N/A N/A South Africa *e, g 1, 2, 5, 7 1, 2, 3, 7 1, 2, 3, 7 N/A N/A


Iceland N/A N/A 1, 3 N/A - Spain 1, 2, 4 1, 2, 4 - N/A N/A
India N/A N/A 1, 3 N/A N/A Switzerland *g 1, 2, 3 N/A - N/A N/A
Indonesia N/A N/A 1, 3 N/A N/A
Thailand *d 1, 3 1, 3 1, 3 N/A 1, 3
Ireland 1, 5 - - N/A N/A
Ukraine *i 1, 2, 3 N/A - N/A -
Italy *g, m 1, 2, 5, 7 N/A 1, 2, 3, 7 N/A N/A
United Arab Emirates *j N/A N/A 1, 3 N/A N/A
Japan *f,g 1, 2, 6, 7 1, 2, 3, 7 1, 2, 3 N/A N/A
Uruguay *j N/A N/A 1, 3 N/A N/A
Kazakhstan 1, 3 N/A N/A N/A N/A
Venezuela *d, i 1, 2, 4 N/A N/A N/A N/A
Latvia *f 1, 2, 4 N/A 1, 4 N/A N/A
Vietnam N/A N/A N/A N/A 1, 2, 3
- User registration is not required
N/A   DIDs not available

DIDWW Coverage and Price List. July 2020. The information contained in this document is current as of the date of publication. To ensure that you have the latest information please visit didww.com/pricelist 32/34
DIDWW Price List — User Registration Information

Required Document List:

1 Name, business name and contact phone numbers. China Local and Shared Cost registration requires company registration certificate along with
*a passport or ID copy and 2 proof of address forms (no older than of 3 months) to be provided.
Passport or ID copy. In case registration process is performed under a company name,
2 the company registration certificate shall be provided instead of passport or ID copy. Cyprian company certificate should be provided in case registration is performed under company
*b name.
3 Address worldwide.
Germany company certificate should be provided in case German Local or National number
4 Local address in the same country as DID ordered. *c registration is performed under company name.

5 Local address in the same area as DID ordered. *d The detailed service description of DID usage.
6 Local address in the same city as DID ordered. Passport or ID copy: South African national identity document; South African biometric national
*e identity card; passport (issued by any country).
7 Proof of address form (copy of utility bill no older than 6 months).
The following numbers’ registration process cannot be performed under personal details: China
Specific registration form needs to be filled in and signed by the end user. You will be *f Local, China Shared Cost, Japan Toll-free, Estonia National, Latvia Local, Slovenia Local.
8 provided with the required form during registration process.
In case registration process is performed under a company name, company registration certificate
*g shall be provided along with passport or ID copy.

*h Ukrainian Local DID registration process cannot be performed under a company name.

Venezuelan passport or ID copy; Venezuelan company certificate should be provided in case


*i registration is performed under company name.

Letter of intention (LOI) has to be provided for United Arab Emirates, Saudi Arabia, Uruguay Toll-free
*j and Estonia National registrations.

If registration is perfomed using personal details, end user's birth date and birth place should be
*k provided as well.

Local passport or ID copy; local registration certificate should be provided in case registration is
*l performed under a company name.

The national tax code is required in case number registration is performed under personal details;
*m VAT number and signatory tax code are required in case number registration is performed under
company details.

DIDWW Coverage and Price List. July 2020. The information contained in this document is current as of the date of publication. To ensure that you have the latest information please visit didww.com/pricelist 33/34
Our success as a company is directly linked to our values:

We believe that success comes from never being satisfied. We constantly challenge
ourselves with new ideas and in solving problems, and we are continually seeking
innovative ways of optimizing costs and increasing service quality, all to the benefit
of our customers.

We are committed to operate with integrity every day, in every way and by every
employee in our company. This means fairness and respect in our dealings with
each other, our customers and our suppliers, meeting our commitments to our
customers and complying with laws and regulations.

10/13 Thomas St. | The Digital Hub | Dublin 8, Ireland | US : +1 (212) 660 0065 | UK : +44 (20) 8099 5011 | sales@didww.com

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