FILAMER CHRISTIAN UNIVERSITY

SCHOOL OF GRADUATE STUDIES

Roxas Avenue, Roxas City, Capiz

MBAHM 409
HUMAN BEHAVIOR IN ORGANIZATION IN HOSPITALITY INDUSTRY
LIEZEL GRACE F. ABADIANO MS. KATHERINE
ARCIGA
Reporter Course Facilitator

FUNDEMENTALS OF ORAGANIZATIONAL BEHAVIOR

A. INDIVIDUAL BEHAVIOR, PERSONALITY AND VALUE

PERSONALITY AT WORK

Mobile marketing is the interactive multichannel promotion of products or services for mobile phones

and devices, smartphones and networks. Mobile marketing channels are diverse and include technology,
trade shows or billboards.
Given the presence of mobile phones and tablets everywhere and marketers' ability personalized messages
based on demographics and other consumer behavior characteristics, the appeal of mobile marketing as
communication tool is obvious.

ABILITY

ATITTUDE AT WORK PLACE

VALUES

FUNDEMENTALS OF ORAGANIZATIONAL BEHAVIOR

B. MODELS OF ORGANIZATIONAL BEHAVIOR
 FILAMER CHRISTIAN UNIVERSITY
SCHOOL OF GRADUATE STUDIES
Roxas Avenue, Roxas City, Capiz

MBAHM 409
HUMAN BEHAVIOR IN ORGANIZATION IN HOSPITALITY INDUSTRY
AUTOCRATIC MODEL - This model relies on POWER
For example, managers have the ability, authority to control their employees and the employee’s
performance in this stage will be much lower than expectedly.

CUSTODIAN MODEL – This model usually depends on economic resources (money)

For instance, managers can stimulate their employees by offering them facilities, and benefits, but in this
model the employees won’t work as a team (Less sharing with others) because everyone will depend on
his self to get more benefits than the others.

SUPPORTIVE MODEL – This model relies on leadership

For example, mangers support their employees by encouraging, and supporting them to perform a better
job, get along with each other and as well as developing their skills. The performance results will be
awakened drives.

COLLEGIAL MODEL – Employees depend on each other cooperatively and work as team to do
the task
Everyone will be having a normal enthusiasm self-discipline, and responsible behavior towards their
tasks.

SYSTEM MODEL – This model is based on trust, self-motivation, and the performance results will be
more than expected, because employees will be committed to do their tasks as expected, and as well as
organizational goals.

AUTOCRAT CUSTODIA SUPPORTIV COLLEGIA SYSTEM

IC L E L
Trust
BASIS OF Economical Community
Power Leadership Partnership
MODEL Resource Understandin
g
MANAGERIAL Caring
Authority Money Support Teamwork
ORIENTATION Compassion
EMPLOYEE Security & Job & Responsible Psychological
Obedience
ORIENTATION Benefit Performance Behavior Ownership
EMPLOYEE
Depends on Depends on Self- Self-
PSYCHOLOGI Partnership
Boss Organization Discipline Motivation
CAL RESULT
 FILAMER CHRISTIAN UNIVERSITY
SCHOOL OF GRADUATE STUDIES
Roxas Avenue, Roxas City, Capiz

MBAHM 409
HUMAN BEHAVIOR IN ORGANIZATION IN HOSPITALITY INDUSTRY
EMPLOYEE Status & Self-
Subsistence Security Wide Range
NEEDS MET Recognition Actualization
Passion
PERFORMANC Passive Awakened Moderate Commitment
Minimum
E RESULT Cooperation Drives Enthusiasm Organizationa
l goals
Social Some
Garments
EXAMPLE Defense Team Software Firm Organization Corporate
Factory
BADHON Firm
Security Insurance Middle level HR
Department Department management Department