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Leadership & Management

in Organization
MBA1054

Performance Management

Dr Khairir Khalil
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Learning Objectives

To be able to:
 Master performance management as a leadership skill.
 Know how to set goals, provide feedback on progress, and
correct performance problems.
 Model and reinforce high standards of professional conduct,
including upholding core values and using a caring
confrontation when corrective action is necessary.
 Improve performance through behaviour modification.
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Performance Management

Components of Performance Management

 Performance planning
 Establishing direction
 Providing basis of performance evaluation
 Performance coaching
 Development and encouragement of people
 Helping individuals to grow
 Correcting poor performance
 Modifying and improving performance
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Leadership Skills in Performance Management

 Taking aims and taking stocks

 Setting goals and performance measurements
 Setting performance objectives
 Quality, quantity, timeliness and costs
 Conducting performance review
 Preparation, implementation, follow-up
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Improving Performance

 Motivation to perform the best

 Knowing the behaviors required in the performance areas
 Applying the principles and practices in those behaviors
Performance Excellence

Five Levels
of
Performance Excellence
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Level 5 Leadership Paradox
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Improving Performance Through
Behavior Modification

Managing (Antecedents , Consequences) Change in Behavior

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