QUESTION 1

1. A chat room or an instant messaging connection constitutes virtual proximity.

True

False

1 points
QUESTION 2
1. Small talk is the hallmark of which stage of relationship development?
experimenting
intensifying
integrating

bonding

terminating

1 points
QUESTION 3
1. The old phrase "opposites attract" suggests which reason for forming relationships?
appearance

similarity

complementarity

reciprocity

exchange

1 points
QUESTION 4
1. Although she really loves Jon and enjoys being with him, Waynetta is beginning to feel trapped in her
marriage to him. She is being pulled by the:
altruistic-selfishness dialectic.

integration-separation dialectic.

stability-change dialectic.

expression-privacy dialectic.

similarity-complementarity dialectic.

1 points
QUESTION 5
1. Differences strengthen a relationship when they are complementary.

True

False
 1 points
QUESTION 6
1. The fact that we are likely to choose a mate with whom we frequently cross paths often points to which
reason for forming relationships?
appearance

similarity

complementarity

reciprocity

proximity

1 points
QUESTION 7
1. Whether a couple was friends before they became romantically involved is not a predictor of whether they
will stay friends after the relationship is terminated.

True

False

1 points
QUESTION 8
1. If Cal accuses Jaden of constantly interrupting him when they argue, Cal is engaging in:
recalibration.
reward and punishment.
relational appeals.
indirect appeals.
metacommunication.

1 points
QUESTION 9
1. Telling others important information about yourself can help build liking.

True

False

1 points
QUESTION 10
1. Which type of person was rated as the most attractive?
superior person who did not blunder

superior person who blundered

average person who blundered

average person who did not blunder

 a and d only
 

 Question 1
1 out of 1 points
A chat room or an instant messaging connection constitutes virtual proximity.

Selected Answer:
True
Answers:
True
False
 Question 2
1 out of 1 points
Small talk is the hallmark of which stage of relationship development?
Selected Answer:
experimenting
Answers:
experimenting
intensifying
integrating
bonding
terminating
 Question 3
1 out of 1 points
The old phrase "opposites attract" suggests which reason for forming relationships?
Selected Answer:
complementarity
Answers: appearance
similarity

complementarity
reciprocity
exchange
 Question 4
1 out of 1 points
Although she really loves Jon and enjoys being with him, Waynetta is beginning to feel trapped in her
marriage to him. She is being pulled by the:

Selected Answer:
integration-separation dialectic.
 Answers: altruistic-selfishness dialectic.

integration-separation dialectic.
stability-change dialectic.
expression-privacy dialectic.
similarity-complementarity dialectic.
 Question 5
1 out of 1 points
Differences strengthen a relationship when they are complementary.
Selected Answer:
True
Answers:
True
False
 Question 6
1 out of 1 points
The fact that we are likely to choose a mate with whom we frequently cross paths often points to which
reason for forming relationships?

Selected Answer:
proximity
Answers: appearance
similarity
complementarity
reciprocity

proximity
 Question 7
1 out of 1 points
Whether a couple was friends before they became romantically involved is not a predictor of whether they
will stay friends after the relationship is terminated.

Selected Answer:
False
Answers: True

False
 Question 8
1 out of 1 points
If Cal accuses Jaden of constantly interrupting him when they argue, Cal is engaging in:

Selected Answer:
 metacommunication.
Answers: recalibration.
reward and punishment.
relational appeals.
indirect appeals.

metacommunication.
 Question 9
1 out of 1 points
Telling others important information about yourself can help build liking.
Selected Answer:
True
Answers:
True
False
 Question 10
1 out of 1 points
Which type of person was rated as the most attractive?

Selected Answer:
superior person who blundered
Answers: superior person who did not blunder

superior person who blundered

average person who blundered
average person who did not blunder
a and d only
Saturday, July 4, 2020 4:31:51 PM CDT
 
 QUESTION 1
1. A family is defined as “a system with two or more interdependent people who have a common past history
and a present reality and who expect to influence each other in the future.”

True

False

1 points
QUESTION 2
1. When children are raised in a household where there is little discussion about private thoughts, this is known
as a ____________ family.

high conformity orientation

low conformity orientation

high conversation orientation

low conversation orientation
medium conversation orientation

1 points
QUESTION 3
1. A family rule prohibiting entering a bedroom without knocking first is an example of a:
conformity.

pluralism.

boundary.

laissez–faire
none of the above.

1 points
QUESTION 4
1. Sternberg's triangular theory of love states that love has the following components: intimacy, communication,
and commitment.

True

False

1 points
QUESTION 5
1. Your family always has karaoke at family functions. This is known as a:
rule.

boundary.

festvity.

ritual.
 none of the above.

1 points
QUESTION 6
1. Long–time friends Grace and Kishia had little in common when Grace got married and Kishia was still single.
Once Kishia got married, she found herself talking to Grace all the time again. This is an example of:

communication within a friendship only works when both parties have everything in common.

communication within a friendship always decreases when someone's lifestyle changes

communication within a friendship changes over time.

communication within a friendship should happen every day.

none of the above.

1 points
QUESTION 7
1. The following are all types of friendships EXCEPT:
short-term vs. long-term.

achievement vs. nurturing.

low disclosure vs. high disclosure.

low obligation vs. high obligation.

task-oriented vs. maintenance-oriented.

1 points
QUESTION 8
1. Chapman's Five Love Languages include all of the following except:
words of affirmation

quality time

gifts

physical touch

communication rituals

1 points
QUESTION 9
1. Friendships are created, managed, and maintained through _______________________.
communication.

perception.

paralanguage.

conflict.
love.
 1 points
QUESTION 10
1. You are friends with Johan because he is on your bowling team. This is an example of maintenance–oriented
friendship.

True

False

1 points
 Question 1
1 out of 1 points
A family is defined as “a system with two or more interdependent people who have a common past history
and a present reality and who expect to influence each other in the future.”

 Question 2
1 out of 1 points
When children are raised in a household where there is little discussion about private thoughts, this is
known as a ____________ family.

 Question 3
1 out of 1 points
A family rule prohibiting entering a bedroom without knocking first is an example of a:

 Question 4
1 out of 1 points
Sternberg's triangular theory of love states that love has the following components: intimacy,
communication, and commitment.

 Question 5
1 out of 1 points
Your family always has karaoke at family functions. This is known as a:

 Question 6
1 out of 1 points
Long–time friends Grace and Kishia had little in common when Grace got married and Kishia was still
single. Once Kishia got married, she found herself talking to Grace all the time again. This is an example of:

 Question 7
1 out of 1 points
The following are all types of friendships EXCEPT:

 Question 8
1 out of 1 points
Chapman's Five Love Languages include all of the following except:
 Question 9
1 out of 1 points
Friendships are created, managed, and maintained through _______________________.

 Question 10
1 out of 1 points
You are friends with Johan because he is on your bowling team. This is an example of maintenance–
oriented friendship.

 
 Chapter Eleven Quiz
QUESTION 1
1. Avoidance may be the best course:
if the risk of speaking up is too great.

if the issue is generally minor.

if the conflict occurs in an unimportant relationship.

all of the above
none of the above

1 points
QUESTION 2
1. Estimates are that the Japanese only have one lawyer for every 4,000 people, while in the United States there
is one lawyer for every 275 people.

True

False

1 points
QUESTION 3
1. Ghosting involves ending a relationship by cutting off all contact and ignoring the former partner's attempts
to reach out.

True

False

1 points
QUESTION 4
1. Which of the following is a win-win strategy?
avoid arguments that might lead to anger and hurt feelings

know what you are willing to give up if the other person agrees to give up something

determine what both parties need to get out of a negotiation

vote and abide by majority decision

none of the above is a win-win strategy

1 points
QUESTION 5
1. When Karen tries to talk about going to visit her family for the holidays, John changes the subject. This is an
example of which conflict style?
compromise

competition
 collaboration

avoidance

accommation

1 points
QUESTION 6
1. Although it is impossible to eliminate conflict, there are ways to manage it effectively.

True

False

1 points
QUESTION 7
1. The attitude of “We're all in this together” reflects the quality of:
expressed struggle.
interdependence.

individuality.

caring.

nonassertion.

1 points
QUESTION 8
1. If two coworkers are seeking promotion to the same job, they would likely fall into which method of resolving
disputes?

compromise

collaboration

avoidance

accommodation

competition

1 points
QUESTION 9
1. Studies show that among Chinese college students (in both the People's Republic and Taiwan) the most
common methods of persuasion used are
saying no
hinting

setting an example by one's own action

strategically agreeing to whatever pleases others

b, c, and d only
 1 points
QUESTION 10
1. Your textbook maintains that conflict is inevitable.

True

False

1 points

Click Save and Submit to save and submit. Click Save All Answers to save all answers.

 Question 1
1 out of 1 points
Avoidance may be the best course:

 Question 2
1 out of 1 points
Estimates are that the Japanese only have one lawyer for every 4,000 people, while in the United States
there is one lawyer for every 275 people.

 Question 3
1 out of 1 points
Ghosting involves ending a relationship by cutting off all contact and ignoring the former partner's
attempts to reach out.

 Question 4
1 out of 1 points
Which of the following is a win-win strategy?

 Question 5
1 out of 1 points
When Karen tries to talk about going to visit her family for the holidays, John changes the subject. This is
an example of which conflict style?

 Question 6
1 out of 1 points
Although it is impossible to eliminate conflict, there are ways to manage it effectively.

 Question 7
1 out of 1 points
The attitude of “We're all in this together” reflects the quality of:

 Question 8
1 out of 1 points
 If two coworkers are seeking promotion to the same job, they would likely fall into which method of
resolving disputes?

 Question 9
1 out of 1 points
Studies show that among Chinese college students (in both the People's Republic and Taiwan) the most
common methods of persuasion used are

 Question 10
1 out of 1 points
Your textbook maintains that conflict is inevitable.
Saturday, July 18, 2020 12:39:35 PM CDT
 
 Chapter Twelve Quiz
QUESTION 1
1. Customer: “The amount of time I've been on hold is ridiculous. I'm going to cancel my service.”
Customer Service Representative: “It sounds like you're angry. Can you tell me about your problem?” The
listener's response is an example of:
paraphrasing the speaker's ideas.
agreeing with the truth.
agreeing with the odds.
agreeing in principle.
none of the above.

1 points
QUESTION 2
1. Generally, people respond with ________ when they are confronted with face–threatening acts.
empathy

an impervious response

defensiveness

ambiguity
none of the above

1 points
QUESTION 3
1. When an instructor listens carefully to your question in class, he or she is using which level of confirming
message?

recognitition

acknowledgment

endorsement

neutrality
all of the above

1 points
QUESTION 4
1. A student sits in a professor's office crying about her grade. The professor doesn't acknowledge her emotions,
but rather asks her what she plans to do about the class. This is an example of an irrelevant response.

True

False

1 points
QUESTION 5
1. In order to give an endorsing response, it is necessary to agree with everything that the speaker is saying.
 True

False

1 points
QUESTION 6
1. You walk into the doctor's office. The receptionist looks down at folders and says, “What's the name?” The
receptionist is giving a confirming message since she asked for your name.

True

False

1 points
QUESTION 7
1. Speaker: I'm really worried about trying to meet all of my obligations this semester. There's just SO much to
do!
Listener: Yeah, I guess we're all overwhelmed. I had to work every day last weekend.
The listener's response is an example of:
verbal aggression
a tangential response.

am irrelevant response.

an ambiguous response.
an impersonal response.

1 points
QUESTION 8
1. Yasmine says, “I get that you can't put into words what I did to upset you. Was it that I didn't call? Was it that I
got here a little late?” Yasmine is _____________ to seek more information.
asking for specifics
using defensiveness
guessing about specifics
paraphrasing the speaker's idea
all of the above

1 points
QUESTION 9
1. Paraphrasing is effective as a way of responding to others' criticisms of us.

True

False

1 points
QUESTION 10
1. When we don't look at our communication partner, we are denying recognition and are probably sending a
negative, disconfirming message.
 True

False

1 points

Click Save and Submit to save and submit. Click Save All Answer

 Question 1
1 out of 1 points
Customer: “The amount of time I've been on hold is ridiculous. I'm going to cancel my service.”
Customer Service Representative: “It sounds like you're angry. Can you tell me about your problem?” The
listener's response is an example of:

 Question 2
1 out of 1 points
Generally, people respond with ________ when they are confronted with face–threatening acts.

 Question 3
1 out of 1 points
When an instructor listens carefully to your question in class, he or she is using which level of confirming
message?

 Question 4
1 out of 1 points
A student sits in a professor's office crying about her grade. The professor doesn't acknowledge her
emotions, but rather asks her what she plans to do about the class. This is an example of an irrelevant
response.

 Question 5
1 out of 1 points
In order to give an endorsing response, it is necessary to agree with everything that the speaker is saying.

 Question 6
1 out of 1 points
You walk into the doctor's office. The receptionist looks down at folders and says, “What's the name?” The
receptionist is giving a confirming message since she asked for your name.

 Question 7
1 out of 1 points
Speaker: I'm really worried about trying to meet all of my obligations this semester. There's just SO much
to do!
Listener: Yeah, I guess we're all overwhelmed. I had to work every day last weekend.
The listener's response is an example of:
 Question 8
1 out of 1 points
Yasmine says, “I get that you can't put into words what I did to upset you. Was it that I didn't call? Was it
that I got here a little late?” Yasmine is _____________ to seek more information.

 Question 9
1 out of 1 points
Paraphrasing is effective as a way of responding to others' criticisms of us.

 Question 10
1 out of 1 points
When we don't look at our communication partner, we are denying recognition and are probably sending
a negative, disconfirming message.

Saturday, July 18, 2020 12:48:24 PM CDT