CEREC AC Omnicam

Installation Instructions for Windows 10 Performance Pack Rev 1.2 October 2019

Contents Co
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1 Preparations “D
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2 Determining the correct Performance Pack for the customer

3 Windows 10 Performance Packs

4 Performance Pack Installation Instructions

4.1 Removing the PC
4.2 Kit for hardware version 3.2.X / 3.4.X
4.3 Kit for hardware version 4.2.1 / 4.4.1

5 Final steps
5.1 Attaching the license sticker
5.2 Starting Windows 10
5.3 Correcting the boot order (only if necessary)
5.4 Transferring patient files (if necessary)
5.5 Disposition of parts

1 Preparations
Scope of supply and tools
Performance Package:
- 1TB SSD, with Windows 10 image preinstalled (2.5” SATA)
- Memory expansion to 32 GB (2 additional 8 GB RAM modules)
- License voucher
- Windows 10 license sticker
- SATA to USB Adapter

Tools required:
- Torx 20 screwdriver
- Phillips-head screwdriver size 1 and 2
- small flat blade screwdriver (for camera cable connector)

IMPORTANT NOTES:
It is the customer’s responsibility to backup the patient data prior to the technician performing
the upgrade.

For CEREC Omnicam full systems, the CEREC SW 5.1 license is not included in the upgrade kit.
CEREC SW 5.1 will be sent free of charge to Club members or can be purchased by customers
who are not in the Club. Ref. # 67 31 637

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Installation Instructions for Windows 10 Performance Pack Rev 1.2 October 2019

2 Determining the correct Performance Pack for the Customer Co

The Windows 10 Performance Pack is available for AC Omnicam units that have a PC version Pa
of 3.2.1 or newer. Versions prior to 3.2.1 will require replacement of the PC. There are three “D
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methods of determining the version.
1- We have the Windows 10 Upgrade Advisor utility available at my.cerec.com and
dentsplysironasupport.com. The customer can download and run this utility. It will determine
whether a Performance Pack or Upgrade PC is required. The example below indicates the AC
has a V 3.2.1 PC and can be updated with a Performance Pack. The customer can request the
upgrade through their dealer support hotline.

2- Windows Computer Properties- Right-click on the Computer icon on the Windows 7 Desktop
(or on the Windows Start menu) and select Properties. The PC version will be shown.

3- PC Hardware Version sticker on the back of the Omnicam PC or the top of the CEREC AF / AI PC.

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Installation Instructions for Windows 10 Performance Pack Rev 1.2 October 2019

3 Windows 10 Performance Packs Co

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Once the PC Version is determined, the correct update kit can be identified below. “D
There are two available kits based on PC versions: Rev

Win10 Performance Pack V3.2.X / 3.4.X AF (Club) P/N 6735471

Win10 Performance Pack V3.2.X / 3.4.X AF (Non-Club) P/N 6727411

Win10 Performance Pack V4.2.X / V4.4.X AF (Club) P/N 6735489

Win10 Performance Pack V4.2.X / V4.4.X AF (Non-Club) P/N 6727429

4 Performance Package Installation Instructions

Only trained and certified dealer service technicians should perform this work.
For questions, contact Dentsply Sirona CAD/CAM Support.

Important note- The two kits are for different PC versions and have
unique parts that are suited only for that version. The SSD drives are
imaged with the correct software and drivers to operate that PC, and
the RAM modules are matched to the existing RAM in the PC.
**DO NOT MIX THE PARTS FROM DIFFERENT KITS
OR USE THE WRONG KIT ON A PC.**

4.1 Removing the PC (FOR ALL KITS)

1- *For CEREC Omnicam full systems, confirm the customer has their CEREC SW 5.1 License before
proceeding*

2- Record any important settings from the existing PC. (LAN and WiFi settings, IP addresses)

3- Close any open programs and shut down the computer. Unplug the AC power cord.

4- Check the air filters under the AC unit and clean or replace as necessary.

5- Remove the rear cover of the AC, then remove the PC. *Hint: take pictures of the wiring.

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Installation Instructions for Windows 10 Performance Pack Rev 1.2 October 2019

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5- See CEREC AC service manual, section “Removing and installing the PC”. Screenshots below. Pa
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6- Lay the PC on its side with the vented side facing up. Remove the three Philips screws that attach
the side panel to the rear of the PC, then slide the panel back about an inch and pivot it upwards
to one side and lift it out.

Proceed to the specific instruction sheet for the kit you are installing.

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Installation Instructions for Windows 10 Performance Pack Rev 1.2 October 2019

4.2 Kit for hardware version 3.2.X / 3.4.X Co

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Remove the existing hard disk drive and replace it with the SSD supplied. “D
At this time, do not reconnect the original hard drive. At the end of the process, it Rev

can be connected externally for the transfer of patient data.

Install the two additional RAM modules. The two existing memory modules will be in the
two outer slots, DIMM1 and DIMM5. Insert the new RAM into slots DIMM3 and DIMM7
so that the RAM occupies the slots highlighted in the diagram below.

IMPORTANT: If the RAM is not inserted in the correct slots, performance may not be optimized.

- Press open the plastic latch on one end of the slot. Note that the notch (A) in the RAM
module is off center and must line up with the keyway (B) in the slot. Insert the module
vertically by pressing down on both ends until the contacts are fully inserted and the latch
snaps closed. Check manually whether the module is held in place correctly on both ends.

Close and install the PC. Continue with chapter 5 “Final steps”.

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Installation Instructions for Windows 10 Performance Pack Rev 1.2 October 2019

4.3 Kit for hardware version 4.2.1 / 4.4.1 Co

Remove the existing hard disk drive and replace it with the SSD supplied. Pa
At this time, do not reconnect the original hard drive. At the end of the process, it “D
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can be connected externally for the transfer of patient data.

Install the two additional RAM modules. The two existing memory modules will be in slots
DIMMA1 and DIMMC1. Insert the new RAM into slots DIMMB1 and DIMMD1 so that the
RAM occupies the slots indicated in the diagram below.
IMPORTANT: If the RAM is not inserted in the correct slots, performance may not be optimized.

Press open the plastic latch on one end of the slot. Note that the notch (A) in the RAM
module is off center and must line up with the keyway (B) in the slot. Insert the module
vertically by pressing down on both ends until the contacts are fully inserted and the latch
snaps closed. Check manually whether the module is held in place correctly on both ends.

Close and install the PC. Continue with chapter 5 “Final steps”.

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Installation Instructions for Windows 10 Performance Pack Rev 1.2 October 2019

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5 Final steps Pa
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5.1 Attaching the license sticker Rev

1- Access the area behind the upper rear panel of the AC (Caution– fan on this panel).
2- Attach the Windows 10 license sticker on the left side of the chassis as shown below.

5.2 Starting Windows 10

1- Connect the AC unit power cord and switch it on.

2- Due to the additional 16 GB of RAM installed, the following message may appear
shortly after switching on: “CPU or Memory Changed”.

3- If it does, then press F1 key to access the BIOS. Proceed as follows to save the
current settings:
-Select menu item Settings
-Select Save and Exit
-Select Save Changes and Reset or Save Changes and Reboot and confirm with YES.

4- After switching on, Windows 10 should start in a setup mode. If Windows 10 does
not start, follow the instructions in section 5.3 “Correcting the boot order”, then return
to step 5 below.

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Installation Instructions for Windows 10 Performance Pack Rev 1.2 October 2019

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5- Select the language, region, and keyboard layout and accept the Windows 10 “D
end user license agreement. Rev

6- Tip: Cortana will speak to you. Click on the microphone icon at the bottom left
of the screen if you want to turn this off. You should now reach the Windows 10
desktop.

7- You do not need to enter a product key for Windows 10. The numbers on the
license sticker have nothing to do with the product key. When you first connect
to the internet, Windows 10 will be activated automatically.

5.3 Correcting the boot order (only if necessary)

Should Windows 10 not start automatically when you turn the AC on, carry out
the following steps.

1- Start the PC and press the Delete key to access the BIOS.

2- In BIOS, select the menu item “SETTINGS”.

3- Select “Boot”.

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Installation Instructions for Windows 10 Performance Pack Rev 1.2 October 2019

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4- Select “Boot Option #1” and set “UEFI Hard Disk: Windows Boot Manager” as the Pa
primary Boot device. “D
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5- Save the settings by selecting the menu item “Save Changes and Reboot” in the “Settings \
Save & Exit” menu. The PC should now boot to Windows 10.

6- Continue with section 5.2, step 5.

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Installation Instructions for Windows 10 Performance Pack Rev 1.2 October 2019

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5.4 Transferring Patient Files (if desired) Pa
After installing a Performance Package, you will have the original hard drive available. “D
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Performance Packages include a SATA to USB adapter cable (pictured below) that can
be used to transfer files from the removed HDD. If using this method, make sure to
connect to a blue high speed USB port.

Turn on the PC and open Windows File Explorer. Transfer the folder D:\Data from the old
drive to the new SSD drive in the PC. If the doctor has other files that he wants to keep,
those can be transferred also.

The PC is ready for the installation of CEREC and/ or Connect SW 5.1 software. See the
CEREC / Connect Software installation manual for details.

Activate the Performance Pack license included in the kit and the customer’s
CEREC SW 5.1 license on the existing license drive.

Open the software and establish connection to the milling unit and Speedfire (if equipped)
and calibrate the camera.

5.5 Disposition of parts

The removed hard drive is the property of the customer.

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