Incase Remittance no.

is generated:

Dear XYA,

Below is the status of the invoices as requested:-

Invoice No. Invoice Amount Remittance No. Remittance Date

54158101 -793,35 84330046 2010-08-13
54205701 -2034,90 85530046 2010-09-03
54222001 -202.95 85530046 2010-09-03
GDJAG09897 -200.85 92160018 2010-01-13

Please be free to revert in case of any queries or clarification.

Warm Regards,

JLR - Payables

Incase Remittance no. is not yet generated:

Dear XYA,

Please find below the status of invoices as requested:-

Invoice no Invoice Amount Processed Date Remarks

(do not give the status as per
3104972 GAPS; explain the status)
Invoice will be processed
immediately but may require
some further approval before
clearing for payment. Please
get back to us after 3 to 4
working days for updated
status)

Please be free to revert in case of any queries or clarification.

.
Incase the invoice is not yet processed due to any reason:

Dear XYA,

Please find below the status of invoices as requested:-

Invoice No. Invoice Amount Remarks

The invoice is awaiting service
approval from XYZ.
The PO number stated on the
Invoice is incorrect, could you
please confirm the correct PO #.

The PO# quoted on the invoice

has insufficient balance; could
you please contact buyer and for
further details
.
The receipt is suspended under
Error Code #; could you please
contact buyer/(GSDB team at
jlrgsdb1@ford.com)

The vendor code XXXXX does

not have/ has an updated bank
details as per our records. Could
you please forward your
company’s bank details to the
GSDB Team(Use Barbara
Groves’ template)
The vendor code XXXXX is not
in valid status; (explain the issue
after checking up with GSDB
team)

In case of PROD/NPIM SBIs, when bookings are not traceable

Dear ABC,

Thank you for your email. As you are a SBI supplier, payment for your supplies will be made through self
billed invoices. However, with regards to your query, we are unable to trace the bookings with the
available information, could you please send us the following details which will help us in tracing the
same:

Part #
Quantity
ASN # /Delivery Document #
Shipment Date
Vendor code

(Still if you are unable to find the bookings)

We are unable to find the bookings in our system could you please contact the plant with the Proof of
Delivery asking them to enter the bookings into the system. (If possible give the supplier plant person's
name and mail id.).

Warm Regards,

Ajit Doke

JLR – Payables

In case of PROD IMD invoices, when bookings are not traceable:

Dear ABC,

Thank you for your email. With regards to your query, we are unable to trace the bookings with the
available information, could you please send us the following details which will help us in tracing the
same

Part #

Quantity

ASN # /Delivery Document #

Shipment Date

Vendor code

(Still if you are unable to find the bookings)

We are unable to find the bookings in our system could you please contact plant with the Proof of
Delivery.

Warm Regards,

JLR – Payables
(Still if you are unable to find the bookings)

Could you please send us a copy of the mentioned invoice as we are unable to find one in our system?

When supplier gives remittance amount received in his bank account and asks for invoice details
(Vendor Code mentioned in supplier’s email):

Dear ABC,

Thank you for your email. Following are the invoices included in the Remittance amount of £_________.

Invoice # Invoice Date Payment Date.

Warm Regards,

JLR – Payables

When supplier gives remittance amount received in his bank account and asks for invoice details
(Vendor Code is not mentioned in supplier’s email):

Dear ABC,

Thank you for your email. With regards to your query for invoice details, could you please provide us
with your vendor code (5 digit alphanumeric code); this will further help us in tracing the details.

Warm Regards,

JLR – Payables
When supplier gives remittance amount received in his bank account and asks for Invoice details
(Remittance no and date is not generated for Overdue Invoices):

Have investigated on the below request of yours and have found that Vendor code XXXXX is in debit
balance (mention the debit amount if aware). No payment would be made until this/the debit balance is
cleared. We would request you to contact jlrdbal@jaguarlandrover.com for further details regarding the
debit balance.

(Debit/Credit, Remittance details /Invoice copy)

Dear XXXX,

Please find attached copy of the documents as requested.

Please be free to revert in case of any queries or clarification required..

Warm Regards,

JLR – Payables

(Debit/Credit, Remittance details /Invoice copy is not found in our system or achieved)

Dear _________,

Apologies for the inconvenience

We have sent your request for the documents to the concerned team.

Request you to kindly get back to us after 3-4 working days for an updated status on the same.

Thank you in anticipation of your cooperation.

Warm Regards,

JLR – Payables

10.228.196.70
Incorrect Entity

We are unable to process invoice # as the Entity name ('Bill to' name) mentioned on the invoice is
incorrect, could you please resend us an amended copy of the invoice with the correct details. Detail for
correct Billing Entity is mentioned below:

Entity detail for Land Rover

Land Rover,
Purchase Accounts, 53G21/5
PO Box 648,
Banbury Road,
Gaydon,
Warwick,
CV35 0YZ
United Kingdom

VAT : GB 927 1532 28

Entity detail for Jaguar

Jaguar Cars Limited,

Purchase Accounts, 53G21/6
Banbury Road,
Gaydon,
Warwick,
CV35 0XJ
United Kingdom.

VAT : GB 927 1532 28

PO Loaded for Incorrect Entity

We are unable to process the attached invoice, as it has been raised with incorrect entity (i.e Jaguar Cars
Ltd) whereas the Po L35923 pertains to Land Rover. Kindly re-issue the invoice with correct entity
name (i.e. Land Rover)
Bank details needs to be changed

Dear XXXXX

The bank detail for vendor code (xxxx) doesn’t match with our system data base.

(Mention the details on invoice & GAPS)

To change the details of your bank account, kindly forward the current details on your company
letterhead duly signed by an authorized person of your company to Kate Drummond, to the following
address: -

Kate Drummond
Land Rover Purchase Accounting 53G/21/5
PO Box 648
Banbury Road
Gaydon
Warwickshire
CV35 0RR

The supplier letterhead without authorized signature or lack of details will not enable us to update our
database.

Please feel free to contact us if you require any assistance on filling the details or if you have any
questions.

*J plant Booking Issues

Dear

We are unable to find the bookings in our system could you please contact *J Plant with the Proof of
Delivery.

The contact person for *J plant is "Brendan Scally" <bscally1@jaguarlandrover.com>,

Manual Import

Thank you for the Document copy, after a few checks the document will be processed
immediately by the processing team (you would be updated in case of any query). This invoice
may require further approval before clearing for payment.

Request you to get back to us after 4-5working days for an updated status.

Invoice is in Query status

The document # is awaiting service approval from___________ . As soon as we receive the approval we
will forward the invoice for further processing.

Please be free to revert incase of any further assistance required.

Bookings not found

We are unable to find the bookings based on ASN# in our payment system, Would request you contact
the concerned plant with POD(Proof of Delivery) for the booking details. We would be able to assist you
in a better way once the Plant confirms the ASN # through which the booking has been made

Plant E-Mail
Castle Bromwich, Solihull kcryan1@jaguarlandrover.com

Whitley bscally1@jaguarlandrover.com

Halewood sdeane@jaguarlandrover.com

Land Rover jlrpod@jaguarlandrover.com

Discrepancies in the Invoice

PO NO NOT QUOTED/PO NO NOT FOUND/LSP NO

Thanks for the Invoice copy. We are unable to process the attached Invoice as the PO # is not quoted on
the Invoice.

Please re-issue the Invoice with a valid PO NO mentioned on the Invoice copy.

Invoice is not clear

Thanks for the Invoice copy. However we are unable to process it as it is not clear

Could you please re-send a clear copy of the invoice?

VAT % is incorrect

Thank you for the Invoice copy. However we are unable to process it as the VAT percentage mentioned
on the invoice is incorrect.
GPIRS Issue

Currently we are facing some technical problem with GPIRS application, due to which we would not be
able to assist you with the below request.

Our IT team (ithelp1@jaguarlandrover.com) is investigating on the issue.

Request you to get back to us after 2-3 working days.

Apologies for the inconvenience caused to you.

IOC

We are unable to process invoice # as the PO does not have enough balance to pay the invoice.

Request you to contact the concerned buyer for making the necessary changes.

Please be free to revert incase of any further assistance required

Bookings/Invoice details not found

We are unable to trace the booking detail for the mentioned ……

Could you please provide us some more information like the vendor code/supplier code, Invoice copy,
supporting documents (PO, POD) this would enable us to investigate further and provide you with
updated information?

Check Audit Status is A/I

The Status of vendor code (XXXXX) is in Amendment/ Initial status.

Would request you contact GSDB team on jlrgsdb@jaguarlandrover.com, the document would be
released for payment as soon as the vendor code is released for payment.

AWAITING FOR CONFIRMATION FOR QTY/PRICE (SBI)

Hi,

I apologies for the delay in payment.

During SBI release there is a manual check on the quantities received, if we find
there is an considerable change in the quantity of a part received in current SBI
release then we go for an confirmation from the concerned plant. If the plant delays
in responding these confirmation than the payment of the receipt gets delayed.

Same was the case a while earlier in which my colleague _________has said that the
receipt was waiting for confirmation from Shaun Deane, same was the case
this time.

GERMAN INVOICE (Without Supply/Delivery date)

But we are unable to process the Invoice# ________Amount € _________PO ______because date of
supply is not mention on it ( The German legislation specifies that an invoice should include a date of
supply and an invoice date )

Can you please re-issue the Invoice with date of supply mention it and send me the Invoice copy through
mail , So that I can process it on priority basis

Hi ,

Thanks for your mail.

Kindly find the attached document as requested.

Regards,
FORD INVOICES (BILL TO CONTACT)

Hi __________

Please find the attached here with the invoices copies,

Could you please give your approval to release / recover the payment and provide us the LSP number
and account code cost centre as well as GSDB vendor code to process this invoices in GAPS.

Thanks in advance

Regards,

Remittance Details

Invoice no__________ has been processed, Remittance no_________,Remittance date_________

Regards,

FORD VAT REGISTRATION NO

Hi Jose,

VAT registration no changed in Year 2008,but still we were accepting the Invoices as you were the Prime
Customer for us.

But now there are few VAT issues for JLR where we are not able to claim the VAT amount.

So can you please re-issue the Invoice 10972042 with the correct VAT (GB 927 1532 28) mentioned to
you.

As soon as we receive the amended copy,we will process the Invoice without any delay from our side.

Thanks for your anticipation and co-operation from your side.

FORD ADDRESS & VAT REGISTRATION #

Hi Claudia,

Entity Address belongs to FORD and also the VAT registration #, and this changes is applicable
from Year 2008,,but still we were accepting the Invoices as you were the Prime Customer for us.

But now there are few VAT issues for JLR where we are not able to claim the VAT amount.

So can you please re-issue the Invoice with the correct VAT(GB 927 1532 28) and also with JLR
entity address mentioned to us.

As soon as we receive the amended copy,we will process the Invoice without any delay from our
side.

Thanks for your anticipation and co-operation from your side.

SBI copies received through EDI

The two contacts below can help to convert suppliers to receive SBI's via EDI rather then just the paper
copy.

When u receive queries over not receiving the relivent paperwork, please try to promote this process.

rblake25 and spring1 are there CDS

Payment Name and Address

PINNACLE HEALTHCARE T/A BNA
FINANCE DEPARTMENT
77 DENMARK HILL
CAMBERWELL
LONDON
SE5 8RS
UNITED KINGDOM

Bank Name : BARCLAYS BANK

Town :
Swift Code : BARCGB21***
Sort Code : 203***
Account # : 90212***

a)LRB
90410361
FXDWA

Dsingh76@jaguarlandrover.com

b)JAG
08090334
FXDWA

209340261