Government Service Specification Table

Service Name: Issuance of Decision (based on Verified Answer)

(1)
Description of Service: To accord the parties of their right to due process and to efficiently carry into effect the provisions of the procedural
(2) guidelines in the disposition of cases involving BFP personnel
Office or Division: Hearing Office, BFP R4A
(3)
Classification: Highly Technical
(4)
Type of Transaction: G2G; G2B; G2C
(5)
Who May Avail: All
(6)
Checklist of Requirements: Where to Secure
(7) (8)
a. Formal Charge/Notice of Charge
Prosecution Office
b. Case folder

Client Steps Agency Actions Fees to be Paid Processing Time Person Responsible
(9) (10) (11) (12) (13)
1. Receive Docketed Notice of 1.1 Ask the client to None 2 minutes Notice Server or Clerk of
Formal/Notice of Charge with acknowledge the receipt of the Office
Notice to Answer Notice in the Proof of Service
2. Submission of verified answer 2.1 Acknowledge receipt of the None 2 minutes Clerk of Office
together with supporting evidence Verified Answer with supporting
relative to the formal charge for evidence and recording it in the
review and evaluation at Hearing logbook for proper
Office, BFP R4A, Camp Vicente documentation
Lim, Calamba City.
2.2 Review and evaluation of the 3 days Hearing Officer
verified answer with supporting
evidence and determination of
 whether the Answer is
satisfactory to merit the dismissal
of the Formal Charge

2.3 If the Verified Answer is 7 days Hearing Officer

satisfactory to merit its dismissal,
drafting of decision/legal
researching

2.3 Checking, finalizing, and 3 days Hearing Officer

recommending the draft of the
decision

2.4 Endorsement of the drafted 1 day Clerk of Office

decision to the Regional Director
subject to approval

2.5 Return of the approved 10 minutes Clerk of Office

Decision to the Hearing Office

2.1 After approval of the Regional 2.6 Issuance of the Notice of 1 day Hearing Officer
Director, Receipt of Notice of Decision to the respondent and
Decision by the respondent and concerned BFP offices
concerned BFP offices
Total: Total Fees to be Paid Total Processing
(14) Time
(15)
None 15 days
 Service Name: Issuance of Decision (based on Position Paper)
(1)
Description of Service: To accord the parties of their right to due process and to efficiently carry into effect the provisions of the procedural
(2) guidelines in the disposition of cases involving BFP personnel
Office or Division: Hearing Office, BFP R4A
(3)
Classification: Highly Technical
(4)
Type of Transaction: G2G;G2B;G2C
(5)
Who May Avail: All
(6)
Checklist of Requirements: Where to Secure
(7) (8)
a. Formal Charge/Notice of Charge
Prosecution Office
b. Case Folder

Client Steps Agency Actions Fees to be Paid Processing Time Person Responsible
(9) (10) (11) (12) (13)
1. Receive Docketed Notice of 1.1 Ask the client to None 2 minutes Notice Server or Clerk of
Formal/Notice of Charge with acknowledge the receipt of the Office
Notice to Answer Notice in the Proof of Service
2. Submission of verified answer 2.1 Acknowledge receipt of the None 2 minutes Clerk of Office
together with supporting evidence Verified Answer with supporting
relative to the formal charge for evidence and recording it in the
review and evaluation at Hearing logbook for proper
Office, BFP R4A, Camp Vicente documentation
Lim, Calamba City.
2.2 Review and evaluation of the 1 day Hearing Officer
verified answer with supporting
evidence
3. If the respondent elects for the 3. Issuance of Order to Submit None 10 minutes Hearing Officer
submission of position paper in Position Paper
its Verified Answer:

3.1 Receive Order to Submit 3.1 Ask the client to 2 minutes Notice Server or Clerk of
Position Paper within fifteen (15) acknowledge the receipt of the Office
working days from receipt of Order in the Proof of Service
Order

3.2 Submission of Position Paper 3.2 Acknowledge receipt of the 2 minutes Notice Server or Clerk of
together with supporting evidence Position Paper with supporting Office
relative to the formal charge for evidence and recording it in the
review and evaluation at Hearing logbook for proper
Office, BFP R4A, Camp Vicente documentation
Lim, Calamba City.

3.3 Review and evaluation of the 7 days Hearing Officer

Position Paper with supporting
evidence

3.4 Drafting of decision/legal 15 days Hearing Officer

researching/ case verification

3.5 Checking, finalizing, and 3 days Hearing Officer

recommending the draft of the
decision

3.6 Endorsement of the drafted 1 day Clerk of Office

decision to the Regional Director
subject to approval

3.7 Return of the approved 5 minutes Clerk of Office

Decision to the Hearing Office
3.3 After approval of the Regional 3.8 Issuance of the Notice of 1 day Hearing Officer
Director, Receipt of Notice of Decision to the respondent and
Decision by the respondent and concerned BFP offices
concerned BFP offices
Total: Total Fees to be Paid Total Processing
(14) Time
(15)
None 30 days
Service Name: Issuance of Decision (based on Formal Investigation)
(1)
Description of Service: To accord the parties of their right to due process and to efficiently carry into effect the provisions of the procedural
(2) guidelines in the disposition of cases involving BFP personnel
Office or Division: Hearing Office, BFP R4A
(3)
Classification: Highly Technical
(4)
Type of Transaction: G2G;G2B;G2C
(5)
Who May Avail: All
(6)
Checklist of Requirements: Where to Secure
(7) (8)
a. Formal Charge/Notice of Charge
Prosecution Office
b. Case Folder

Client Steps Agency Actions Fees to be Paid Processing Time Person Responsible
(9) (10) (11) (12) (13)
1. Receive Docketed Notice of 1.1 Ask the client to None 2 minutes Notice Server or Clerk of
Formal/Notice of Charge with acknowledge the receipt of the Office
Notice to Answer Notice in the Proof of Service
2. Submission of verified answer 2.1 Acknowledge receipt of the None 2 minutes Clerk of Office
together with supporting evidence Verified Answer with supporting
relative to the formal charge for evidence and recording it in the
review and evaluation at Hearing logbook for proper
Office, BFP R4A, Camp Vicente documentation
Lim, Calamba City.
2.2 Review and evaluation of the 1 day Hearing Officer
verified answer with supporting
evidence
3. If the respondent elects for 3. Issuance of Notice of Pre- None 10 minute Hearing Officer
Formal Investigation in its Hearing Conference
Verified Answer:
3.1 Receive Notice of Pre- 3.1 Ask the client to 2 minutes Notice Server or Clerk of
Hearing Conference acknowledge the receipt of the Office
Notice of Pre-Hearing
Conference in the Proof of
Service

3.2 Attend the Pre-Hearing
Conference and submit the Pre-
Hearing Brief as scheduled at
Hearing Office, BFP R4A, Camp
Vicente Lim, Calamba City.
3.2 Require entry of appearance 1 day Hearing Officer
for the parties and issue
certificate of appearance upon
request

3.3 Discuss, consider and agree 3.3 Issue Pre-Hearing 1 day Hearing Officer
on the following: Conference Order based on the
a. Stipulation of facts agreement of the parties
b. Simplification of issues
c. Identification and marking of
evidence of the parties
d. Waiver of objections to
admissibility of evidence
e. Limiting the number of
witness and their names;
f. Dates of subsequent
hearings; and
g. Such other matters as may
aid in the prompt and just
resolution of the case

3.4 Receive Pre-Hearing 3.4 Ask the client to 2 minutes Notice Server or Clerk of
Conference Order acknowledge the receipt of the Office
Pre-Hearing Conference Order in
the Proof of Service

3.5 Present Evidence and 3.5 Hear and determine 10 days Hearing Officer
Objections relevance and admissibility of
evidence and rule on objections
3.6 Formally Offer Evidence and 3.6 Issue Order on the Formal 5 days Hearing Officer
Submission of Offer of Evidence and
Opposition/Comment to Offer of Opposition/Comment to Offer of
Evidence Evidence

3.7 Receive Order on the Formal 3.7 Ask the client to 2 minutes Notice Server or Clerk of
Offer of Evidence and acknowledge the receipt of the Office
Opposition/Comment to Offer of Order on the Formal Offer of
Evidence Evidence and
Opposition/Comment to Offer of
Evidence in the Proof of Service

3.8 Resting of Case 3.8 Issue Order to Submit 1 day Hearing Officer
Memoranda

3.9 Submission of Memoranda 3.9 Acknowledge the receipt of 2 minutes Notice Server or Clerk of
Memoranda Office

3.10 Review and evaluation of 7 days Hearing Officer

the submitted memoranda,
presented evidence and records
of the case

3.11 Drafting of decision/legal 15 days Hearing Officer

researching/ case verification

3.12 Checking, finalizing, and 3 days Hearing Officer

recommending the draft of the
decision

3.13 Endorsement of the drafted 1 day Clerk of Office

decision to the Regional Director
subject to approval

3.14 Return of the approved 5 minutes Clerk of Office

 Decision to the Hearing Office

3.10 After approval of the 3.15 Issuance of the Notice of 1 day Hearing Officer
Regional Director, Receipt of Decision to the respondent and
Notice of Decision by the concerned BFP offices
respondent and concerned BFP
offices

Total: Total Fees to be Paid Total Processing

(14) Time
(15)
None 45 days

AO23 Compliance Report

List of External and Internal Services and Corresponding Legal Basis

Unit/Office: Hearing Office, BFP-R4A

 Legal Basis Office/Agency Regulations
Other
Specific Provisions
Service Governing Law(s) Issuances/Policies it
in the Governing Issuance/Policy Title Date of Effectivity
(No. and Short Title) Effectively
Law(s) as Basis
Repeals/Amends
Issuance of Decision 1987 Philippine Article XI 2017 Rules on July 3, 2017 -
(based on Verified Constitution (Accountability of Administrative Cases
Answer) Public Officers) in the Civil Service or
CSC Resolution No.
Art. IX-B, Sec 2, Par 3, 1701077
(Constitutional
Commission – Civil
Service Commission)
Issuance of Decision 1987 Philippine Article XI 2017 Rules on July 3, 2017 -
(based on Position Constitution (Accountability of Administrative Cases
Paper) Public Officers) in the Civil Service or
CSC Resolution No.
Art. IX-B, Sec 2, Par 3, 1701077
(Constitutional
Commission – Civil
Service Commission)
Issuance of Decision 1987 Philippine Article XI 2017 Rules on July 3, 2017 -
(based on Formal Constitution (Accountability of Administrative Cases
Investigation) Public Officers) in the Civil Service or
CSC Resolution No.
Art. IX-B, Sec 2, Par 3, 1701077
(Constitutional
Commission – Civil
Service Commission)
Note: 1Number and Short Title of the governing law which mandates and gives power to the Agency to regulate and/or offer the service.
2
Cite Section number and quote provision identical in the governing law.
 AO23 Compliance Report
Detailed Service Information Per Government Service

Name of Service: Issuance of Decision (based on Verified Answer)

Service Information
Requirement Legal Basis Client Legal Basis Total Processing Total Fees to be Paid
Steps/Procedures Time

(1) (2) (3) (4) (6)

(5)
a. Formal/Notice of Section 9(a) of RA a. Receive Docketed Section 9(a) of RA 15 days None
Charge 9485, as amended by Notice of 9485, as amended by
b. Case Folder RA 11032 Formal/Notice of RA 11032
Charge with Notice to
Answer
b. Submission of Section 2, Rule V of
verified answer the IRR of RA 11032
together with (Exception to zero-
supporting evidence contact policy)
relative to the formal
charge for review and
evaluation at Hearing
Office, BFP R4A,
Camp Vicente Lim,
Calamba City.
c. After approval of the Sections 9(b)(1) and
Regional Director, 9(b)(2) of RA 9485, as
Receipt of Notice of amended by RA
Decision by the 11032
respondent and
concerned BFP offices
Name of Service: Issuance of Decision (based on Position Paper)
Service Information
Requirement Legal Basis Client Legal Basis Total Processing Total Fees to be Paid
Steps/Procedures Time

(1) (2) (3) (4) (6)

(5)
a. Formal/Notice of Section 9(a) of RA a. Receive Docketed Section 9(a) of RA 30 days None
Charge 9485, as amended by Notice of 9485, as amended by
b. Case Folder RA 11032 Formal/Notice of RA 11032
Charge with Notice to
Answer

b. Submission of Section 2, Rule V of

verified answer the IRR of RA 11032
together with (Exception to zero-
supporting evidence contact policy)
relative to the formal
charge for review and
evaluation at Hearing
Office, BFP R4A,
Camp Vicente Lim,
Calamba City.

c. If the respondent
elects for the
submission of position
paper in its Verified
Answer:

c.1 Receive Order to Section 9(a) and 9 (c)

Submit Position Paper of RA 9485, as
within fifteen (15) amended by RA
working days from 11032
receipt of Order
c.2 Submission of Section 2, Rule V of
Position Paper the IRR of RA 11032
together with (Exception to zero-
supporting evidence contact policy)
relative to the formal
charge for review and
evaluation at Hearing
Office, BFP R4A,
Camp Vicente Lim,
Calamba City.

c.3 After approval of Sections 9(b)(2) and

the Regional Director, 9(c) of RA 9485, as
Receipt of Notice of amended by RA
Decision by the 11032
respondent and
concerned BFP offices
Name of Service: Issuance of Decision (based on Formal Investigation)
Service Information
Requirement Legal Basis Client Legal Basis Total Processing Total Fees to be Paid
Steps/Procedures Time

(1) (2) (3) (4) (6)

(5)
a. Formal/Notice of Section 9(a) of RA a. Receive Docketed Section 9(a) of RA Within 1 hour None
Charge 9485, as amended by Notice of 9485, as amended by
b. Case Folder RA 11032 Formal/Notice of RA 11032
Charge with Notice to
Answer

b. Submission of Section 2, Rule V of

verified answer the IRR of RA 11032
together with (Exception to zero-
supporting evidence contact policy)
relative to the formal
charge for review and
evaluation at Hearing
Office, BFP R4A,
Camp Vicente Lim,
Calamba City.

c.If the respondent

elects for Formal
Investigation in its
Verified Answer:

c.1 Receive Notice of Section 9(a) of RA

Pre-Hearing 9485, as amended by
Conference RA 11032
c.2 Attend the Pre- Section 2, Rule V of
Hearing Conference the IRR of RA 11032
and submit the Pre- (Exception to zero-
Hearing Brief as contact policy)
scheduled at Hearing
Office, BFP R4A,
Camp Vicente Lim,
Calamba City.

c.3 Discuss, consider Section 2, Rule V of

and agree on the the IRR of RA 11032
following: (Exception to zero-
a. Stipulation of contact policy)
facts
b. Simplification of
issues
c. Identification and
marking of evidence of
the parties
d. Waiver of
objections to
admissibility of
evidence
e. Limiting the
number of witness and
their names;
f. Dates of
subsequent hearings;
and
g. Such other
matters as may aid in
the prompt and just
resolution of the case
c.4 Receive Pre- Section 9(a) and 9 (c)
Hearing Conference of RA 9485, as
Order amended by RA
11032

c.5 Present Evidence Section 2, Rule V of

and Objections the IRR of RA 11032
(Exception to zero-
contact policy)

c.6 Formally Offer Section 2, Rule V of

Evidence and the IRR of RA 11032
Submission of (Exception to zero-
Opposition/Comment contact policy)
to Offer of Evidence

c.7 Receive Order on Section 9(a) and 9 (c)

the Formal Offer of of RA 9485, as
Evidence and amended by RA
Opposition/Comment 11032
to Offer of Evidence

c.8 Resting of Case Section 2, Rule V of

the IRR of RA 11032
(Exception to zero-
contact policy)

c.9 Submission of Section 2, Rule V of

Memoranda the IRR of RA 11032
(Exception to zero-
contact policy)

c.10 After approval of Sections 9(b)(2) and

the Regional Director, 9(c) of RA 9485, as
Receipt of Notice of amended by RA
Decision by the 11032
respondent and
concerned BFP offices