ThinManager – Delivering

the Connected Enterprise

Noel Cabrera • Technology Consultant | 06 . 18 . 20
Agenda

1 2 3 4
What is It? How Does it Demonstration Supporting
Work? Hardware

5 6 7
Positioning Differentiation Licensing

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What is ThinManager?

It is a software platform designed for the plant

floor that provides centralized content delivery
and device management.

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 ON WHICH SIDE IS YOUR CONTROL ROOM?

ALL for ALL content delivered Right content delivered

 OPERATOR TERMINAL

Fixed device device management

content delivery

What Type?
 ThinManager®
Content Delivery and Device Management

Content Types Configuration Delivery

PanelView™
Plus Devices
PanelView™
5000
HMI User X
ERP
MES
CMMS
Users Group X
™
Role X
Web
Content
ThinManager® provides secure Locations
configuration and delivery of content
IP Camera
USB Camera
…AND MORE!

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Smarter
Plants & Operations
Traditional Automation Network
Dedicated PCs for Dedicated Applications

Control Room
OS OS
APPS
USB
APPS
USB OS OS OS
ACCESS ACCESS USB USB USB
APPS ACCESS APPS ACCESS APPS ACCESS
ANTI- MOVING ANTI- MOVING
VIRUS PARTS VIRUS PARTS ANTI- MOVING ANTI- MOVING ANTI- MOVING
VIRUS PARTS VIRUS PARTS VIRUS PARTS

OS OS OS
USB USB USB
APPS APPS APPS
ACCESS ACCESS ACCESS OS OS
USB USB
ANTI- MOVING ANTI- MOVING ANTI- MOVING APPS ACCESS APPS ACCESS
VIRUS PARTS VIRUS PARTS VIRUS PARTS
ANTI- MOVING ANTI- MOVING
VIRUS PARTS VIRUS PARTS
Plant Floor
Plant Floor Offices
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ThinManager Solution
Replace PCs with Thin Clients and Manage Centrally

Control Room OS
ANTI-
APPS
OS OS VIRUS

APPS
USB
APPS
USB OS OS OS
ACCESS ACCESS USB USB USB
APPS ACCESS APPS APPS
ACCESS ACCESS
ANTI- MOVING ANTI- MOVING
VIRUS PARTS VIRUS PARTS Server Room ANTI- MOVING ANTI- MOVING ANTI- MOVING
VIRUS PARTS VIRUS PARTS VIRUS PARTS

OS OS OS
USB USB USB
APPS APPS APPS
ACCESS ACCESS ACCESS OS OS
USB USB
ANTI- MOVING ANTI- MOVING ANTI- MOVING APPS ACCESS APPS ACCESS
VIRUS PARTS VIRUS PARTS VIRUS PARTS
ANTI- MOVING ANTI- MOVING
VIRUS PARTS VIRUS PARTS
Plant Floor
Plant Floor Offices
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Why Customers Use ThinManager®

1
Ease of use
• No local configuration of thin client required
• Admin console and terminal to terminal shadowing
• Industrial thin clients & broad touch screen support
• Control thin client session inside application (ActiveX control)
Configuration Wizards

2
Easily select the functionality you
Reduce Downtime
need without any coding
• Automatic Remote Desktop Server failover
• Redundant networking options at thin client
• Aggregate multiple content sources at 1 terminal

Quick Replacement

3
• Improve Operational Efficiencies
Most ThinManager® thin clients can be
• OT-Centric solution designed for the plant floor
• Visualize content with tiling & virtual screening replaced by anyone in under 2 minutes
• IP/USB Camera integration without any loss of data
• Location-based mobility (Relevance®)

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 ThinManager ®
How Does it Work?

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Thin Client is Powered On

ThinManager terminal is powered on

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ThinManager Firmware is Delivered

ThinManager firmware is delivered to terminal

• The ThinManager firmware is delivered by the
ThinServer service
• The firmware is the ThinManager OS
• It is delivered to a thin client right at boot time
Firmware

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Terminal Profile is Delivered

ThinManager Terminal Profile delivered

• The Terminal Profile is also delivered by the ThinServer
service
• The Terminal Profile defines the terminal content to
deliver
• It also defines how to display or visualize the content
• Modules for touchscreens, badge readers, etc. can also
be added to the terminal profile
Profile

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Terminal Profile Content Delivered

Content assigned to Terminal Profile delivered

• ThinManager can deliver content in 3 different ways:
1. Assign content to the terminal
2. Assign content to a user or user role
3. Assign content to a location (Relevance)
Terminal Content

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Failover and Redundancy

Failover
• Defined as multiple sources for your content
• For example: multiple Remote Desktop Servers

Redundancy
• Defined as multiple installs of ThinManager
• ThinManager installs automatically synchronized
Terminal Content

Terminal Content
Firmware

Firmware

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MultiSession and Tiling

MultiSession and Tiling

• Delivering more than one content type to a terminal
• Example:
• 2 FactoryTalk View SE client instance
• 1 FactoryTalk View ME instance
• 1 PanelView Plus Terminal Shadow
Terminal Content
Terminal Content

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MultiMonitor

MultiMonitor
• Up to 5 monitors can be connected to a single
terminal
1. Left monitor:
• 2 FactoryTalk View SE client instances
• 1 FactoryTalk View ME instance
• 1 PanelView Plus shadow
2. Right monitor
• 1 FactoryTalk VantagePoint instance
Terminal Content
Terminal Content

• 1 IP Camera

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Virtual Screening

Virtual Screening
• Evolution of MultiMonitor
• Similar to tiling, but layout is configurable
• Each Virtual Screen behaves like a physical display
• Tiling is supported within each virtual screen
• Can configure virtual screen swapping and full screen
• Content overlays fully supported
Terminal Content
Terminal Content

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User Based Content Delivery

User logs in using Relevance User services

• Relevance User credentials can reside within
ThinManager or can be linked to an Active Directory
account
• Once authenticated, additional content can be
delivered to the terminal based on the user or the
user’s role
• A badge or fingerprint can be associated with the user
Terminal Content

to simplify the login process

User Content

User
Terminal Content
Content

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Location Based Mobility

Relevance
• Mobile Devices are managed exactly the same way as
thin clients in ThinManager.
• Each Location can be assigned content as well as a
Location Resolver.
• QR Codes
• Bluetooth Beacons
• WiFi Access Points
Location Content

• GPS
• Location content can be geo-fenced to physically limit
where the content can be accessed.
• Example: QR Code on PLC panel is scanned by mobile
device and an instance of Logix Designer is delivered
to the tablet with the correct ACD file automatically
opened.

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ThinManager ®
Demonstration
Benefits of the ThinManager® Platform

Increases Productivity
Secure, centralized configuration and delivery of applications
and content to every PC, thin client, mobile device and user

Improves Visualization
Customize multiple monitors and virtual screens

Lower Total Increases Security

No locally stored data, content delivered based on role and/or location
Cost of
Smart Mobility
Ownership Provides location-based mobility (exclusive mobile security)

ThinManager® Decreases Maintenance Costs and Reduces Downtime

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 ThinManager ®
Supporting Hardware

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Managed Thin Client Benefits – VV5200

Lower total cost of ownership than PCs over

the lifetime of the system:
• Integrates with ThinManager® software for efficient
centralized management
• Less likely to fail because they don’t have hard drives or
fans and they contain industrial grade components
suitable for harsh environments
• Easier to replace when they do fail, significantly reducing
More secure:
downtime
• No local storage – nothing is stored on device
• Smaller and require less power to operate and cool
• Can eliminate access to the Windows Desktop
• Fewer client operating systems to manage
• USB ports are disabled by default for everything
except and keyboards/mice

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 VersaView 5200 Industrial Thin Clients

® ®
VersaView 5200 ® VersaView 5200 ® ®
VersaView 5200 VersaView 5200 VersaView 5200
Single Display Thin Integrated Display Thin
Dual Display Thin Client Dual 4K Display Thin Client Multi 4K Display Thin Client
Client Client

Target Availability Available Today Available Today Available Today Available Today Early 2019

Inputs/Outputs
3x DisplayPort (4K)
1x DisplayPort Integrated Display 1x DisplayPort (4K)
or
Video Output 1x DisplayPort + + +
3x Displayport (4K) + 4x Mini
1x VGA 1x DisplayPort 1x HDMI (4K)
DisplayPort (4K)
2x USB 3.0 1x USB 3.0 1x USB 3.0 2x USB 3.0 2x USB 3.0
USB Ports
2x USB 2.0 2x USB 2.0 2x USB 2.0 2x USB 2.0 4x USB 2.0
LAN 1x 2x 2x 2x 3x
Audio 3.5 mm Out Over DisplayPort Over DisplayPort 3.5 mm Out 3.5 mm In & Out
COM/Serial — 1x 1x 1x 2x
Hardware Design
Intel Atom E3815 Intel Atom E3815 Intel Atom E3815 Intel Atom E3950 x7 Intel i5-7500T
CPU
(Single Core) (Single Core) (Single Core) (Quad Core) (Quad Core)
Thermal Solution Fanless Fanless Fanless Fanless Fanless
Power Supply 100/240V AC, External
Brick 12-24V DC, Wide Range 24V DC, Wide Range 24V DC, Wide Range 24V DC, Wide Range
Indicators Power Switch, Power LED Power Switch, Power LED Power Switch, Power LED Power Switch, Power LED Power Switch, Power LED
Environmental & Certifications
Operating Temperature 0-50°C -20-60°C 0-50°C 0-55°C 0-45°C
Certifications cULus/CE, KC, EAC, RCM

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 ThinManager®
Positioning

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Positioning
• ThinManager is purpose-built. It is a content and device management
solution designed specifically for manufacturing environments
• ThinManager is an OT-centric solution
• Reliance on IT is reduced allowing the critical plant floor content to be
owned and managed by Engineering and Maintenance.
• ThinManager is simple to deploy and manage
• ThinManager is the only end to end solution that manages everything
from the server side down to the client itself
• ThinManager’s flexible content management, delivery and visualization
options are unique to the product

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Industry Positioning
• The ThinManager platform is applicable
across a broad spectrum of process
and discrete industries, as the Building/Construction
5% 6%
deployment chart depicts. Chemical
9% 9%
• The value proposition applies equally
5% Consumer Products
across the broad expanse of this space
with over 147,430 client licenses from 3% 10% Energy Oil & Gas
over 7,000 activated license packs
worldwide. Food/Beverage
8%
Medical/Pharmaceutical
11%
Metals/Mining
9%
Pet Care

Transport/Shipping/Logistics
25%
Water Treatment

Other

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31
ThinManager® Differentiation
ThinManager® Differentiating Value
Provides the Management of Thin Client Hardware Increasing Uptime

Customer Value Points:

Powerful Device Management

Simplified Content Delivery/

User Experience

Secure Mobility

Rockwell Automation®
Differentiation Value:
• Rockwell Automation sells and supports
hardware specifically designed to work with
ThinManager®
• ThinManager® simplifies delivery of Rockwell
Software & 3rd party applications

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 ThinManager® Licensing

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ThinManager V-FLEX Licensing Overview
Users now have the ability to purchase single ThinManager connection licenses that have no network
or location restrictions and provide for bulk purchase discounts.

ADVANTAGES OF V-FLEX LICENSING:

• Central management of ThinManager client
connections.
• Use across multiple facilities—no limitations on
Deliver ThinManager client connections with maximum
flexibility on an as-needed basis to any of your facilities the number of locations, networks and servers.
around the world. • Ability to purchase and add additional licenses
ThinManager V-FLEX licensing is a single ThinManager XLr only when and where they are needed with
individual terminal connection license that can be volume discount pricing.
purchased one-at-a-time in any quantity.
• Access to a private ThinManager license
They can be deployed over an unlimited number of server portal for creating and distributing
ThinServer pairs (primary/backup) at an unlimited number licenses for use.
of locations on multiple networks.

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ThinManager V-FLEX Licensing Example
Purchase, Activate and Assign ThinManager Connection Licenses, as needed, across Multiple
Facilities and Geographies with Volume Discounts.

Single New V-FLEX Purchase=100

The customer received a volume purchase

Atlanta, US Toronto, CA Mumbai, IN
discount and was able to deploy licenses in
exact counts needed. Now they have 22
additional connection licenses that can be
deployed across existing or new facilities
without network or geographical restrictions.

Manufacturing Manufacturing Manufacturing

27 33 18 Unrestricted Available V-FLEX=22

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Other Licensing Considerations
• Remote Desktop Client Access Licenses (RDSCALs)
• There are 2 types available:
• Per User – each unique user session requires an RDSCAL
• Per Device – each device receiving a session requires an RDSCAL
• Per Device is generally more suitable for ThinManager deployments
• FactoryTalk Licensing
• Currently, every Remote Desktop Server session delivering a FactoryTalk
client application requires a separate FactoryTalk client license. &
• The exception is the FactoryTalk View SE Client. With FactoryTalk
View SE v11 and ThinManager v11, a single FactoryTalk View SE
Client license is required per ThinManager-managed terminal
regardless of the number of FactoryTalk View SE Client sessions v11
delivered.
• Any 3rd party application will require its own licensing scheme.

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ThinManager in the ecommerce Portal

https://commerce.rockwellautomation.com/rockwell/en/USD/
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ThinManager in the Toolkit

By popular request, ThinManager has been added to the toolkit

• ThinManager is now included in the following toolkits that were launched in

mid December of 2019:
• Enterprise Toolkit (9398-TKITPRO and 9398-TKITPROM)
• Mid-Range Plus Toolkit (9398-TKITSTD and 9398-TKITSTDM)
• Mid-Range Toolkit (9398-TKITLITE and 9398-TKITLITEM)

• Each of these toolkits include a redundant 10 pack (9541-TMR10-FTA).

• Additionally, these toolkits can be ordered with either 8x5 or 24x7 support,
which will entitle the toolkit owner to receive support on their particular
serial number during their entitled support time window.

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Additional Resources
• For more information on ThinManager, please visit the ThinManager
website.
• https://thinmanager.com

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Thank you
www.rockwellautomation.com