Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
2012-2017
Towards a Digital Society
and Knowledge-based Economy
Message from the Minister
The world is witnessing a revolution in information approach of the state and its constituent bodies.
and communications technology (ICT) the scope This will allow Egypt to achieve a transformation
of which stretches far beyond the realm of the embracing digital citizenship in a technological
sector itself. No country seeking real, sustainable society that in its own way will be as impressive
development and progress can hope to achieve and far reaching as the change brought about
these aims without a strong ICT sector in place by the 25 January Revolution.
to drive the necessary change.
I am looking forward to supporting the start of a
In the midst of this revolution in information new era for the ICT sector in Egypt, building on
and communications technology, Egypt witnessed past successes and lessons learnt. I am confident
a different kind of revolution at the beginning that more Egyptians will join the information
of 2011: a peaceful, popular political and social community, working together to establish
revolution. In the 25 January Revolution, the foundations of a new economy based
ICT tools and systems, and the use of social on knowledge and sustainable development.
networks in particular, played a major role There are, of course, numerous factors to
in events. This revolution changed not only consider in maximizing the role of the ICT
Egypt’s future path but also the way Egyptians sector in development. In this new strategy, we
view ICT tools and systems, which have created have therefore addressed a broad range of actions
an important platform for expression of views in a framework of collective action, targeting greater
and in public affairs. success and progress for the Egyptian ICT sector
and for the other sectors of the economy.
Various factors have contributed to boosting the
role of the internet in politics. In Egypt, internet I would like to express my gratitude at being
access has expanded significantly over recent offered the opportunity to take over the leadership of
years among all sectors of society, particularly the Ministry of Communications and Information
among youth. Indeed, there has been a clear Technology (MCIT) at such a critical stage in
transformation in internet usage patterns across Egypt’s history.
the Arab world in recent years, with a marked
I am pleased to present the National ICT Strategy
increase in use of the internet as a means and
for 2012-2017, which results from the vision
arena for political activity.
and efforts of an integrated team working in
The ICT sector, in the next phase, should focus collaboration with various actors in the community.
on adapting ICTs to find solutions to issues of
I am honored to present this document to you
concern to the community. While this process
on behalf of the ministry, and to be part of the
has indeed already begun, the sector should
team responsible for not only supporting the
develop a community vision based on the principle
future development of the national ICT sector,
that development should occur not only in the
but also for shaping up new Egypt.
public service sector but also in the managerial
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Acknowledgements
The Ministry of Communications and Information Technology presents its
sincere appreciation and gratitude to each of the following departments
for their contribution to the enrichment of this document through various
programs, recommendations and feedback: The Information Infrastructure
Division; Telecommunications and Resources Department; Central Department of
Engineering Affairs; Information, Documentation and Decision Support Center;
International Relations Division; Egypt ICT for Development; ICTs for People
with Disabilities Initiative; Legislation Committee; and Technical Bureau of
the Minister of Communications and Information Technology.
Much appreciation is due also to all organizations affiliated with the ministry
that have contributed to enriching this strategy through various programs
and projects: the National Telecommunication Regulatory Authority (NTRA);
the Egyptian National Post Organization (ENPO); the Information Technology
Industry Development Agency (ITIDA); the Technology Innovation and
Entrepreneurship Center (TIEC); the Center for Documentation of Cultural
and Natural Heritage (CULTNAT); the Information Technology Institute (ITI);
and the National Telecommunication Institute (NTI).
Special thanks are extended to the members of the ICT Strategy Formulation
Committee for their continuous support, guidance and feedback.
It is our duty to express our gratitude to all ministries of the Arab Republic
of Egypt that took part in crystallizing the framework, as well as many of
the ideas and concepts included in the document.
Special thanks to the experts and representatives of civil society, the media
and the private sector who reviewed the document and contributed by
guiding us at various stages of the project.
Finally, we present our thanks and appreciation to the members of the
Transport Committee of the People’s Assembly, who provided us with a
valuable opportunity to display the outline of the strategy and offered
useful and constructive feedback.
We hope that we have succeeded in presenting our views in a transparent
and clear manner, and that this document will contribute to boosting work
and achievement in Egypt’s promising and ambitious ICT sector.
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Executive Summary
The Ministry of Communications and Information The National ICT Strategy for 2012-2017 focuses
Technology is working to support an Egyptian ICT on a number of quantitative targets related to
sector that plays an active role in facilitating the important indicators. With regard to supporting
achievement of political, social and economic the democratic transition and promoting the
goals during the current stage of democratic information community and digital citizenship,
transition in Egypt. MCIT, therefore, aims to the aims are to raise the number of high-speed
build on Egyptians’ positive view of ICT tools internet subscribers in Egypt to 13 million by
and systems, adapting and developing them to 2015, to have personal computers in at least
serve the requirements of a democratic society. 40% of Egyptian households within five years,
This will include the development of applications and to establish a national network of 1,000
that support digital citizenship, opening avenues Technology Homes.
for community participation in social issues, and On the development front, targets include
protecting freedoms and social justice providing all schools and educational institutions
with high-speed internet access; promoting the
use of electronic signature applications in three
Vision: government agencies; raising the volume of
Towards digital citizenship, and an advanced e-commerce by 20%; increasing the proportion
knowledge-based economy and a smooth of e- banking customers using online or mobile
banking to 30%; and improving Egypt’s ranking
transition to democracy
in the field of Arabic digital content by increasing
the number of trusted websites by 8-10 %.
With regard to strengthening the economy,
Mission: the targets are: to maintain ICT sector growth
To develop a democratic knowledge-based rates of 7-10% over the next five years, while
society that supports a strong Egyptian increasing the sector’s contribution to national
economy and is based on equitable access income to 5%; to raise revenues generated
to information and communications services, from outsourcing services to $2.5 billion and
guaranteeing the digital rights of citizens and from intellectual property to $1 billion; to
the development of a national industry based expand the volume of investment in the ICT
sector by 20% to LE 55 billion; and to boost
on human talent and creativity
exports of software and embedded software
within two years to $500 million. Another
To achieve this mission, four strategic objectives important factor is employment, with plans to
have been identified: increase the number of professionals working
in outsourcing to 75,000, in IT to 30,000, and
Supporting the democratic transition
in innovation and entrepreneurship to 10,000.
Promoting digital citizenship and information The strategy also includes the expansion of the
society national network of technology parks to 20, and
the growth of Egypt Post as a primary savings
Promoting sustainable development
facility by a yearly average of about 15%.
Strengthening the national economy
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With regard to access and coverage for high- The strategy will be implemented through
speed internet and mobile services, MCIT aims a number of strategic pillars: International
to achieve: Cooperation; ICT Innovation and Entrepreneurship;
ICT Industry Development; Digital Citizenship;
Geographic coverage for fixed internet
Human Capacity Building; Government ICT
services for 75% of Egyptian households at
Infrastructure and Digital Services; and
2 megabits per second (Mbps) by 2015, and
Telecommunications and Postal Service
90% of households at 25 Mbps by 2021.
Infrastructure.
Availability of 3G mobile services for 98%
The general policies of the strategy cover green
of the population by 2015, and 4G mobile
ICT, Arabic digital content, cloud computing,
services for 90% of the population by 2021.
digital identity management, access to
4.5 million households, approximately 22% information, e-commerce, mobile applications
of Egyptian households, subscribing to for development, manufacturing of tablet
high-speed internet services by 2015, and computers for education, open-source software
9 million households by 2021. and empowering people with disabilities.
8 million subscribers to mobile internet The strategic pillars include specific initiatives:
services by 2015 and 14 million subscribers The Digital Identity Management Initiative,
by 2021. The Educational Reform using ICTs, Cloud
50% of government agencies connected to Computing and Tablet Computer Initiative, The
the internet at 25 Mbps and at least one Arabic Digital Content Initiative, Back to Africa
public access point at 25 Mbps serving 50% Initiative and ICT for Empowering People with
of localities by 2015, and all government Disabilities Initiative (PWDs). In addition to
agencies connected to the internet at 25 the high-speed Internet Initiative which was
Mbps and one public access point serving all launched in 2011 (eMisr).
transition
emocratic
major centers and localities by 2021. In total, the strategy comprises over 40 programs
Suppo rting the d The strategy also addresses the legislative and 120 projects.
environment required for the coming phase.
This involves the amendment of a number of
Promotin
g digital existing laws: Telecommunications Law No. 10
citizensh
informatio ip and of 2003, for example, contains certain articles
n society that require amendment in line with Egypt’s
democratic transition that will promote political
openness and protect freedom of expression.
Additionally, a number of new laws and
evelopment
ustainable d regulations will be prepared, drafted and
Promoting s activated covering areas including freedom of
information, cyber security and e-commerce.
There are also plans to develop labor laws
related to working at home and part-time
Strengthening the na and temporary employment for university
tional economy students, which will increase the number of
people working in outsourcing.
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Strategic Goals Strategic Goals
Promoting Digital Promoting Digital
Supporting the Promoting Sustainable Strengthening the Supporting the Promoting Sustainable Strengthening the
Citizenship and Citizenship and
Democratic Transition Development National Economy Democratic Transition Development National Economy
Information Society Information Society
Strategic Axes
program
program chambers of commerce National Broadband
Development of Technology zones
e-Commerce program Initiative
financial sector activities Arabic digital Industry development development program
Initiative for
Improvement of the e-Content initiative Program to support Outsourcing and
education
work environment in E-signature activation ICT Industry IT services training
development using SMEs through ICTs
administrative entities program program
Strategic Axes
Government ICT Digital identity IT, cloud computing Development Outsourcing and
management Legislative services e-Commerce Initiative for education
Infrastructure and and the Egyptian Housing sector program IT services training
program development using
Digital Services Educational Tablet People’s Assembly and Initiative for program IT, cloud computing
Computer Shoura Council work education
systems and the Egyptian
Green ICT initiative development using
Transport system IT, cloud computing Educational TABLET
Arabic digital
e-Content initiative Security system and the Egyptian
Tourism system Educational TABLET
Infrastructure in
marginalized regions ICT centers of excellence ICT centers of
Ministry of Foreign program excellence program
Affairs system Entrepreneurship
E-learning program E-learning program
Ministry of Culture ICT Innovation and to promote use of support program
system technology in support Program to promote to promote use of
Entrepreneurship research and support
National Broadband of innovation and technology in support
Initiative entrepreneurship researchers of innovation and
Green ICT initiative
entrepreneurship
Program to promote
research and support Human development
Bilateral cooperation
researchers Olympiad program Cooperation with
International Regional cooperation
in Informatics ICT certificate Egyptian Olympiad in international Back to Africa initiative
Cooperation Strategic development
Outsourcing and scholarship program Informatics organizations
Education development partners program
IT services training “Computer Competence
Human Capacity ICT for Illiteracy Certificate (C3)” program for Egyptian
program at the Arab
Building Eradication Initiative universities (EDU Egypt)
level
ICT Empowering Technology Homes
Professional training Quantitative Indicators and Goals
program
People with Disabilities program Specialized training
Back to Africa initiative program Legislation
Training for IT trainers Centers of excellence
program Training program
General Applicable Policies (digital identity management, green technology, access to information,
empowering people with disabilities, mobile device applications)
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Strategy Drafting Methodology
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Table of Contents Table of Contents
The ICT revolution has extended the reach of the position or political affiliation of interlocutors than
sector far beyond facilitating communication, their opinions on certain topics. Some argue
to the extent that sustainable development in that the influence of the internet within society
all fields now largely relies on the use of ICTs. and the prevalence of networking have brought
about a shift from hierarchical state to networking
Egypt’s 25 January Revolution, which in early
community.
2011 set the country on the path of political
transformation, was itself largely influenced by MCIT seeks to embrace this shift, and to empower
the use of ICTs, in particular social networks. all Egyptians to play a full and active role as digital
Aside from the major changes this revolution citizens in the development of their community
ushered in for Egypt, it has also changed the and society.
way Egyptians perceive ICT tools and systems, 1.1 The ICT Sector: Past and Present
which have created an important platform for
them to express their opinions, participate in The amazing development in ICT usage in Egypt
public affairs and join together to find solutions would not have occurred without the technical
to issues of common concern. and institutional boom set in motion by the
Since the revolution, not only has there been government since 2000. The newly established
considerable growth in the number of Egyptians Ministry of Communications and Information
using the internet, but significant changes Technology set out to establish a vibrant and
in the way the internet is used, with one of open ICT sector, to ensure wide access to fast
the more notable shifts being the increase in internet through a solid infrastructure capable
young people engaging with political rather of attracting investment and supporting the
than entertainment-related content. development of both the sector and the
In this context, three main features of the wider economy, and to promote the training
internet are clear: its interactive nature; the necessary to enable citizens to adapt ICT tools
absence of a central organizational authority, and systems to serve the community and boost
making content online more difficult to control the economic performance of the state.
and monitor than traditional media content;
and the broad social base of users, which is not In 2000, MCIT initiated a National ICT Plan to
limited by geographic or political boundaries. ensure the spread and effective use of ICT
among both individuals and businesses, and
As a result, those using the internet are not mere to establish legislative and regulatory rules
recipients of content but active participants in to guarantee an open market for ICT services.
its formation. This has brought about a change As part of this process, MCIT identified best
in the very nature of communication: ordinary practices, critical success factors and potential
members of society are now able to respond challenges, allowing it to amend ICT policies
and interact. Indeed, online dialogue is often and restructure the sector in response to
peer-to-peer in nature, reflecting less the social real-time needs.
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1 - Towards a Digital Society and Knowledge-based Economy
The Egyptian Information Society Initiative, It focused on establishing local, regional and 2009 and was ranked fourth in the 2011 The sector has also continued to create jobs,
introduced in 2004, achieved tremendous global partnerships attracting investment Global Services Localization Index published with a 41% rise in the number of employees
progress in expanding and modernizing the ICT through a range of incentives, and the by A.T. Kearney of international ICT companies in the Egyptian
infrastructure. It also laid firm foundations for establishment of technology parks such as
At the end of 2011, the number of mobile market in 2011 over the previous year and an
continuous development at a rate at which Smart Village and Contact Center Park in Maadi.
Egyptian society could adapt, reducing the phone subscriptions was about 83.4 million, 18% rise in those employed by local companies.
A major component of the strategy was the
digital divide between different sectors of representing a penetration rate of about In addition, and according to the Ministry of
promotion of exports in ICT outsourcing services.
society by providing access to high-speed 102.76% Planning, primary indicators for the third quarter
Strategically located at the crossroads of Europe,
internet and ICT tools for individuals and At the end of 2011, the number of internet of the fiscal year 2011/12 show that the ICT
Africa and the Middle East, and enjoying and a
institutions. A major success of the initiative
large pool of young, multilingual and technically users in Egypt was about 29 million with an sector recorded an increase in real growth rates
was the establishment of an educational base
proficient human resources, Egypt has quickly annual growth rate of 26% from 2.8% in the third quarter of 2010/11 to
offering all Egyptians the chance to adopt
developed a strong outsourcing industry and
and use ICTs. The plan also focused on using At the end of 2011, the number of fixed- 8.9% in the third quarter of 2011/12.
positioned itself as a world leader in the field.
ICTs to develop and improve public services, line subscribers reached 8.71 million, with a In November 2011, a report issued by
particularly in the fields of healthcare and The successful growth of Egypt’s ICT sector is penetration rate of 10.91% Oxford Business Group noted the significant
education. The 2004 strategy focused on Public
clear in the following indicators: The Smart Village technology park has investments in the Egyptian ICT sector despite
Private Partnerships and on fair regulation of
the ICT market. attracted investments amounting to LE 6 the disturbances following the revolution, and
During the period 2008/09-2010/11, the ICT billion and created 40,000 job opportunities that the sector is expected to recover to levels
Recognizing the essential role of ICT in social
sector raised an annual average of LE 33.71 followed by Cairo Contact Center Park in seen prior to the revolution and the global
and economic development, MCIT devised the
ICT for All program to fulfill two main goals: billion in revenues, with an average annual Maadi financial crisis. In 2008/09, the sector attracted
first, raising citizens’ quality of life by helping growth rate of 11.63%, and contributed 42,000 direct job opportunities and 120,000 investment of LE 14 billion.
the government improve public service about 4% of GDP indirect job opportunities were created in the
provision through the use of ICTs and the The ICT sector recorded a growth rate of last three years through outsourcing and the
development of a knowledge-based society; 3.71% in the last quarter of 2011 export of technology services
and second, facilitating citizens’ access to
Between 2006 and 2011, the ICT sector Despite the difficult circumstances of the
computers and high-speed internet, raising
youth employability through ICT training, contributed with LE 82.28 billion to the treasury. transition period ushered in by the revolution National IC
T Plan, 200
thus, encouraging government employees Egyptian exports of cross-border outsourcing of January 2011, which has had a major impact 0
to undertake internationally accredited ICT services via the internet were worth $1.487 on the Egyptian economy, the ICT sector has
certification programs. billion a year by the end of 2011. Egypt, continued to flourish, with its growth rate rising
4
Egypt’s ICT Strategy of 2007 was formulated represented by the Information Technology to 3% in the fourth quarter of 2011.
at io n S o ciety, 200
form
Egypt’s In
to build on the progress achieved by the Industry Development Agency (ITIDA), was
government in partnership with the private
named Offshoring Destination of the Year in
sector and civil society.
2008 by the National Outsourcing Association,
received a European Outsourcing Award in
Egypt’s ICT Strate
gy, 2007
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2 - Vision and Mission
Vision: Expanding the scope of political participation Continuation of the shift towards the export
Towards digital citizenship and an advanced and deepening the democratic practice at all of high-value-added services, whereby the
knowledge-based economy and support the levels using ICT tools and platforms, building relevant authorities – MCIT, ITIDA and the
transition to democracy on the key role these played in the 25 January General Authority for Investment and Free
Revolution. Zones (GAFI) – work together to promote
At the current stage, the ICT sector needs to high-value-added outsourcing services
keep pace with the democratic transition Availing information by the government to
the public through appropriate channels to (including technical support and software
and to support the country in its quest to development and localization), and to attract
realize various political, social and economic establish a relationship of trust based on
transparency and interaction. These channels innovative companies able to motivate
objectives. This can be achieved by investing researchers to Egypt.
, should include a forum for community
in Egyptians positive view of ICT tools and
systems, adapting and developing them to dialogue allowing for an open discussion Utilization of foreign skills and experience
serve the needs of a democratic society. This will among citizens and between citizens and to expand high value added services,
include the development of applications that government concerning draft laws, decrees encouraging innovation, and boosting the
support digital citizenship, social participation and national projects. local skills necessary for the development of
and integration, which contribute to enhancing Supporting the role civil society organizations the ICT sector.
,
the quality of life and protecting citizens rights active in the ICT sector, play in industry Utilization of the latest techniques and
and social justice. development through community exchange technologies, the most important of which
and coordination of efforts for the include those related to 4G technology, Web
Mission:
advancement of the sector. These efforts 2.0, Internet Protocol version 6 (IPv6), high-
To develop a democratic knowledge-based
facilitate adoption and replication of best speed broadband, next-generation networks,
society that supports a strong Egyptian
practices, reduce cost, maximize the return smart phones and related technologies, and
economy and is based on equitable access
on efforts, and boost interaction between environment-friendly ICTs, including smart
to information and communications services,
government institutions involved in or grids and smart buildings.
guaranteeing the digital rights of citizens and
sponsoring efforts related to ICT systems.
the development of a national industry based Developing the Egyptian software and ICT
on human talent and creativity Developing a community vision for the systems industry, and promoting of its
ICT sector, based on the principle that exports, to establish a strong “Made in Egypt”
The objectives for the Egyptian ICT sector in the development should occur not only in the brand.
coming period are as follows: public service sector but also in the managerial
Developing the National Broadband Strategy
Amendment of existing legislation and/or approach of the state and its institutions. Such
to ensure universal internet access in Egypt
enactment of new legislation appropriate a vision will facilitate the adaptation of ICT
, and the introduction of applications in areas
to the country s transformation and securing tools and systems to community needs, and
of growing importance, such as climate
a legislative environment conducive to will allow Egypt to move closer to achieving
change adaptation, energy efficiency and
domestic and foreign investments and which a digital society and digital citizenship.
sustainable development.
supports the application of e-commerce and
e-payment systems.
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3 - Strategic Objectives and Quantitative Targets
3.1 Strategic Objectives
The National ICT Strategy for 2012-2017 aims First: Supporting the democratic transition
to enable the ICT sector with all its resources to 1- Building a knowledge-based society with
help achieve the objectives of the 25 January universal access to information resources
Revolution – freedom, democracy and social
justice – supported by an open and competitive This is served by the National Broadband
market. It also aims at raising the attractiveness Strategy to expand the geographic coverage of
of the Egyptian economy to investment, infrastructure providing high-speed internet and
increasing revenues for the government and to increase internet penetration, particularly in
marginalized and under privileged areas. The
the private sector, and facilitating the necessary
strategy aims to raise the number of subscribers
restructuring of the sector in line with global
to high-speed internet to 13 million by 2015,
innovation in the field. The strategy targets not
through the expansion of the broadband
only building a strong national industry capable
network, especially last mile links and fiber-
of raising exports and creating job opportunities
optic cables for telephone exchanges. The
for youth, but also helping to improve the level
strategy also seeks to raise the proportion of
and quality of public services.
Egyptian households using personal computers
The realization of this vision requires a process to 40%, to provide a national network of 1,000
of cumulative building on achievements in Technology Homes and 2,000 IT Clubs, to
,
support of Egypt s continued development in connect all schools and educational institutions
the realm of ICT, with work on various strategic to high-speed internet, to expand e-commerce
axes in line with the government objective of by 20%, to increase the number of secured
positioning Egypt as one of the most prominent Egyptian websites by 810% to increase the
knowledge-based economies. proportion of banking customers using online
or mobile banking to 30%, and to increase
In this context, Egypt’s strategic ICT objectives are
use of e-signature applications by government
characterized by applicability and quantitative
bodies.
measurability, allowing for easy monitoring of
progress. 2- Digital identity management
A large number of digital identity management
The four main strategic objectives of the solutions have been developed in recent years
strategy are: as part of efforts to build public confidence in
online transactions and encourage the use of
Supporting the democratic transition electronic services. These ongoing efforts involve
Promoting digital citizenship and information developing suitable technological tools and
systems; promoting greater use of e-commerce,
society
e-health and e-government services; and
Promoting sustainable development developing cyber security systems to prevent
identity theft and protect user privacy.
Strengthening the national economy
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3 - Strategic Objectives and Quantitative Targets
1- Increasing the ICT sector’s contribution to 3- Creating an environment conducive to 5- Strengthening Egypt’s role as a 8- Enhancing Egypt’s position in ICT in the
GDP to 5% technology innovation and entrepreneurship communications hub regional and international arenas
This can be achieved through realization of Efforts to create an environment conducive The strategy aims to strengthen Egypt’s role as a MCIT, in cooperation with the Ministry of Foreign
growth rates of 710% for the sector for the to innovation and entrepreneurship include hub for communication cables and transit traffic Affairs, aims at raising Egypt’s performance in
next five years, a 20% increase in investment promoting the use of innovative technologies by building on the country’s various competitive regional and international ICT indicators. Efforts
to LE 55 billion, IT service outsourcing exports to solve development challenges, attracting advantages in the field, which include its in this regard include strengthening cooperation
of $2.5 billion, intellectual property revenues more foreign investment in innovation location at the meeting point of Europe, Africa between Egypt and the international community
of $1 billion, the growth of Egypt Post as a and entrepreneurship, and supporting the and the Middle East, and a large pool of young, in the field of ICT, with priority given to
primary savings facility by an annual average establishment of local companies capable multilingual and technically proficient human cooperation with the Nile Basin countries through
of about 15%, and the development of a strong of innovation. The strategy, which aims at resources. a technical support program and joint ventures
Egyptian ICT industry that excels in software creating 10,000 job opportunities in the field targeting the establishment of a knowledge-
development and component manufacturing of innovation, will boost and accelerate 6- Raising the competitiveness of Egyptian based society in the region. MCIT also seeks to
and assembly. development and help position Egypt as a youth in ICT expand efforts in human capacity building with
regional innovation center. This will be achieved through various initiatives both the Nile Basin and Arab countries through
2- Enhancing Egypt’s position as a leading ,
that aim at providing vocational training for specialized training programs, to boost Egypt s
global outsourcing destination 4- Supporting the digital content industry role in international dialogue on ICT and related
young people and equipping them with the
Efforts to enhance Egypt’s position as a global The strategy seeks to develop Egypt’s digital skills required by the ICT sector, especially in the issues, and to expand partnerships between
leader in outsourcing aim at increasing annual content industry to promote and preserve fields of outsourcing and technology innovation. Egypt and countries around the world. These
export revenues from IT service outsourcing Egypt’s culture and heritage, and the wider These initiatives include the establishment efforts will enable Egypt to attract more foreign
to $2.5 billion and intellectual property to Arab identity, and to maintain Egypt’s position of Technology Homes as the first stage in the investment, thereby increasing ICT sector
$1 billion. Measures to achieve these goals as a regional leader in this field. The industry creation of the Technology Corridor of Egypt growth and creating employment opportunities
include: establishing a national network of will provide important opportunities for the – a virtual corridor that will extend across all for young people.
20 technology parks; diversification of target creation of both employment and exports, while governorates. Such efforts promote the role of
markets for Egyptian outsourcing exports; enriching Arabic content on the internet. young people in development and attract them
promoting greater participation from small to the ICT sector.
The strategy aims to increase the competitiveness
and medium enterprises (SMEs) in IT service
of the Egyptian digital content industry by
outsourcing; increasing the number of 7- Supporting and developing MSMEs working
encouraging the private sector to produce
outsourcing professionals, with the aim of in ICT
and develop Arabic digital content; promoting
creating 75,000 direct job opportunities and
development of the skills required by the digital Efforts to develop the role of micro, small and
220,000 indirect job opportunities by the end
content industry; and supporting universities, medium enterprises in the field of ICT are focused
of 2017; attracting more foreign investment
research centers, centers of excellence and on increasing companies’ competitiveness,
through global promotional campaigns; and
companies in developing research and tools to opening new markets and opportunities for
maintaining a strong Egyptian presence in
enhance digital content, particularly for mobile production, and improving the performance of
regional and international fairs, trade missions
applications. small and micro enterprises outside of Egypt’s
and efforts to protect intellectual property
main cities in order to contribute in creating job
rights and personal data.
opportunities and reducing unemployment.
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3 - Strategic Objectives and Quantitative Targets
Table 3.1: Quantitative Targets in ICT Sector Development Table 3.2: Quantitative Targets of the National Broadband Strategy
Fixed
Increasing the proportion of households with personal computers to 40% over the next five years
Promoting digital Broadband (2 Mbps) Broadband (25 Mbps)
Increasing the number of Technology Homes across Egypt to 1,000
citizenship and Availability
Mobile
Linking 10% of telephone exchanges with fiber-optic cables 98% of population with 3G coverage 90% of population with 4G/LTE coverage
Legislative amendments (Labor law, Telecom Law, Freedom of Information law)
Table 3.1: Quantitative Targets in ICT Sector Development
Fixed
government (G2G) and government-to-citizen (G2C) services broadband services broadband services
Penetration
Increasing the volume of e-commerce by 20%
Promoting targets
Increasing the proportion of banking customers using online or mobile banking to 30% 8 million (10%) citizens subscribed to 14 million (15%) citizens subscribed to
Mobile
sustainable
Building a knowledge-based society in the Nile Basin region mobile broadband services mobile broadband services
development
Establishing a regional training center for the Nile Basin countries and Central Africa
Digitizing primary-level educational materials by 2015
Conducting an assessment of the size of e-waste in Greater Cairo as a step towards establishing a 50% of public service authorities connected 100% of public service authorities
sustainable model for e-waste management
to the internet at 25 Mbps connected to the internet at 25 Mbps
Achieving ICT sector growth rates of 710%- over the next five years Social/national targets
50% of third-level Egyptian administrative All third-level Egyptian administrative
Increasing the ICT sector’s contribution to GDP to 5%, and boosting annual exports of outsourced IT localities (Sheyakha and village) served by localities served (Sheyakha and village) by
services to $2.5 billion and intellectual property revenues to $1 billion
at least one public internet access point at at least one public internet access point at
Increasing investment by 20% to LE 55 billion
25 Mbps 25 Mbps
Strengthening the Increasing savings held with Egypt Post by an annual average of 15%
national economy
Increasing the number of outsourcing professionals, to create 75,000 job opportunities, and 30,000
in IT and 10,000 in the field of innovation
Establishing a national network of 20 technology parks
Increasing the number of secured Egyptian websites by 810%-
Increasing exports of software and embedded software to $500 million within two years
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4 - Developing Relevant Legislation
There is no doubt that a supportive legislative 4.1 Telecommunications Law No. 10 of 2003
environment for the ICT sector is fundamental
Telecommunications Law No. 10 of 2003 was
to its success and its ability to attract local and
one of the laws most in need of amendment due
foreign investment.
to its political dimensions. During the 25 January
Egypt has issued various laws relating to the Revolution, the governing authorities found legal
ICT sector over the last 10 years, covering areas justification in Articles 65 and 67 of this law to
including regulation of telecommunications, disconnect various means of communication,
e-signatures and protection of intellectual even though this action restricted the basic right
property. However, due to the growth of the of freedom of expression.
sector, as well as the fast pace of change in
After the revolution, MCIT, in response to public
ICT, new or amended legislation is required to
demand, initiated a community dialogue
ensure that the rights of investors, employees
concerning necessary amendments to the
and the public are fully protected by the law.
law. The ministry then formed a committee
Furthermore, since the ICT sector has since its
charged with reviewing existing legislation
inception been a pillar of the national economy, it
and drafting new laws, in consultation with
is important in light of Egypt’s current democratic
experts and representatives from the ICT sector
transition to maintain a legislative environment
and concerned civil society organizations and
that boosts the sector’s ability to grow and to
taking into consideration the views raised
support other sectors of the economy.
through the community dialogue also opened
In the final quarter of 2011, MCIT formed a a dialogue and discussion with the National
committee of legal and technical experts to Telecommunications Regulatory Authority on
formulate a set of new regulations for the this law.
coming phase, and to propose modifications,
The committee proposed the amendment of
where appropriate, to existing regulations.
about 55 articles, divided into five groups, and
Telecommunications Law No. 10 of 2003 has the addition of articles, as follows:
since been amended, and the committee is
Group 1:
soon to present its proposed amendments to
E-Signature Law No. 15 of 2004. The committee Amendments to definitions applied in the
has also begun work to formulate draft laws law and items concerning the formation of
relating to freedom of information, cybersecurity the National Telecommunication Regulatory
and e-commerce. Authority board of directors
When drafting bills, the committee first examines Article 1: Definitions (telecommunications,
relevant legislation from other countries and broadcasting, national security and state
media)
reviews reports and opinions from civil society
organizations and specialists. Committee Article 12: Formation and membership of the
members then discuss and formulate the draft NTRA board of directors
law, which passes through several rounds of
review before presentation to parliament.
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4 - Developing Relevant Legislation
Article 13: Work of the NTRA board of directors, Article 65, original: Article 67, original: of communications, use of encrypted devices and
licensing rules pertaining to infrastructure provision of telecommunications services without
The National Telecommunication Regulatory The competent state authorities shall have the
establishment, and regulations relating to license in Articles 72, 76, 79, 81, 82, 84, 85 and
Authority shall, in cooperation with the Armed power to subject to their administration the
penalties 87.
Forces and the concerned state entities, prepare a telecommunications services and networks
Article 15: Term of office of the executive prior plan for the operation of telecommunications of any operator or service provider, and those Group 6:
president of the NTRA networks, to be implemented during natural or working in the operation and maintenance of
Addition of articles: Article 27-bis, concerning the
Article 25: Licensing obligations environmental disasters and periods of general these services and networks, in case of natural
share of Egyptian ownership in telecommunications
mobilization according to the provisions of Law or environmental disaster or during periods of
Group 2: companies; and Articles 63-bis and 63-bis (a),
No. 87 of 1960 concerning general mobilization declared general mobilization in accordance
concerning state media and content licenses.
Amendments to items concerning regulation of and any other circumstances related to national with the provisions of Law No. 87 of 1960
the relationship between telecommunications security. The plan shall be updated periodically concerning these and other cases related to 4.2 Freedom of Information Draft Law
companies in order to secure national defense and security. national security. In light of the wide information space in which we
Article 28: Linkage between companies Telecommunications operators and service Article 67, amended: live today, and in support of Egypt’s democratic
providers shall be obliged to implement the transition, the Freedom of Information Law
Articles 33 and 34: Implementation of the plan. In the case of a declaration of general will fulfill certain important aspirations of the
resolution until a final ruling is passed mobilization as provided for in Article 65, the Egyptian people, enshrining in law their right
Article 65, amended: Cabinet shall issue a resolution activating the
Article 40: Regulation of the relationship to access data and information, and serving to
between the licensee and the holder of the The National Telecommunication Regulatory plan referred to in Article 65. The resolution stabilize democratic practice.
usufruct Authority shall, in cooperation with the shall define when implementation of the plan
This freedom, along with many others prevalent
Ministry of Defense and the concerned state is to begin and the duration of its application.
Group 3: in democratic practice, provides an indication of
entities, prepare a detailed prior plan for the In all cases, it shall be prohibited to disconnect political maturity, as with it comes responsibility.
Amendments to items concerning technological operation of telecommunications networks, For this reason, the new law relies on specific
telecommunications services or to stop their
progress to be implemented during periods of general measures and mechanisms to maintain the
operation entirely or partially, except in the case
Article 54 : Spectrum division after the switchover mobilization, according to the provisions of Law that a written decision has been issued by the right balance between freedom of access to
from analog to digital No. 87 of 1960 concerning general mobilization, President of the Republic following a proposal to information and preventing misuse of this
that shall be limited to tension in international do so by the Cabinet. In this case, the President freedom. The basis of this law, therefore, is that
Article 64 : Addition of technologies and software access to information is the norm, and prevention
to equipment used for encryption relations, the threat of war, actual war, natural of the Republic shall, within 15 days of issuing
or environmental disasters, or crises threatening the exception, but in a manner that does not
such a decision, submit a detailed report to
Group 4: infringe on the right to personal privacy or pose
national security. The plan shall include the the People’s Assembly explaining the reasons
a risk to national security. The talk about the
Amendments to items concerning the authority determination of the authority to which some for adoption of the measure. In the event that availability of information could harm national
to disconnect communications or all telecommunications services, networks, the People’s Assembly is not in session, the security of Egypt or the exposure of relations
The most important amendments to the law operators and service providers, as well as those submission shall be made in the first session with other countries at risk under the banner of
involved Articles 65 and 67, which stipulated that in working in the operation and maintenance of held. In all cases, it shall not be permissible to freedom is not acceptable, so this law sought
the case of general mobilization the prime minister these services and networks, are subject. disrupt or stop relief and emergency services. to bring about the desired balance between the
should determine the competent state authority to The plan shall be updated periodically in Group 5: considerations of freedom as a fundamental
manage all telecommunications services, networks, order to secure national defense and security. human rights and privacy considerations and
operators and service providers. The conditions for Telecommunications operators and service Amendments to items concerning penalties for national security.
such a general mobilization included natural and providers shall be obliged to implement the plan. crimes including disclosure of information, jamming
environmental disasters and national security threats.
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4 - Developing Relevant Legislation
Around the world there are about 85 countries council is granted immunity similar to that of information included therein, particularly The law stiffens penalties for those committing
with legislation in this field and two main judicial authorities, and its decisions are binding personal information information crimes, with imprisonment for
approaches. The European approach is based on unless superseded by a decision from the not less than six months and/or a fine of
Administrative Court. Creating a national authority responsible for between LE 20,000 and LE 50,000. It also
the formation of specialized entities to uphold
monitoring all cybersecurity activities and doubles the minimum and maximum penalties
the law and to review complaints and disputes, The duties of the council include establishing the issuing licenses to operate within this domain
while the American approach favors the settling in certain situations, such as for crimes
necessary security classifications for data and committed with intent to damage the public
of disputes by the judiciary. information; monitoring provision of data and The law defines the obligations of those
controlling data and information and establishes interest or an individual public authority, or
The Laws and Regulations Committee, favoring information; promoting a culture of disclosure the creation, duplication or possession with
rules to ensure they secure their information
the adoption of the European approach, formed of information; and cooperating with national, the aim of distribution, publication or sale of
space as well as the data, systems, programs and materials violating public decency, particularly
the Supreme Council for Data and Information regional and international authorities concerned
networks contained therein. It also establishes a if they involve children. It also provides for
to proceed with the drafting of the Freedom of with freedom of information.
system to manage the operation of information imprisonment and fining in case of re-offense.
Information Law. The council includes seven experienced full-time resources, and means of securing information
members chosen by the Shoura Council from operation sites and accessing information and In preparing and formulating the draft law, the
This law covers regulation of access to data and Laws and Regulations Committee relied on
information; the measures to be taken when nominations provided by the prime minister, networks. Additionally, the law aims to combat
various reference materials. These included:
access is withdrawn to information that should the first deputy of the head of the Cassation crime related to information systems and International Telecommunication Union (ITU)
be readily available or if this information is Court, the first deputy of the head of the State networks in order to help maintain national recommendations regarding cybersecurity;
manipulated; protection of information with the Council, and one representative from each of the security, preserve the rights of legitimate users relevant Indian law; the Legislation Management
potential to affect national and public security; Ministry of Defense, the Ministry of Interior and of computers and information networks, and Draft Law of the Ministry of Justice; the Decision
and protection of personal information and the General Intelligence Agency. These full-time protect the public interest. Support Center Draft Law; the Convention on
criminalization of its use for purposes other than members cannot be employees of the state’s The draft law includes definitions of various Cybercrime (Budapest Agreement) of the Council
that for which it was provided. administrative system and are prohibited from of Europe; and “Cybercrime,” by information
terms contained therein, including both tools of
engaging in politics. security expert Ahmed El-Sobky.
The law prohibits disclosure of data and operation and forms of criminal activity, such as
Outcome: piracy, hacking, malware and infiltration. Outcome:
information that may result in: harming the
interests of the country; betrayal of trust; direst The law establishes the National Authority for A comprehensive law was drafted containing
A comprehensive law was drafted in seven
damage to the economic interests of others; Information Security, whose authorities and over 70 articles. It represents the biggest
chapters, containing 50 articles. It represents the response possible to the requirements of civil
endangering relations with a foreign country powers include establishing an information
biggest response possible to the requirements security strategy, promoting a culture of society, taking into consideration the national
or a regional or international organization; or security dimension, and corresponding with the
of civil society, taking into consideration national information security, and registration and
facilitating crime or obstructing its discovery. most recent legislation of its kind in the world.
security dimensions, and corresponding with the licensing of information security service
It also protects against failure to disclose
most recent legislation of its kind in the world. providers. Also define obligations on the 4.4 E-Commerce Draft Law
information that should be in the public sphere; controller of information, and to develop a
intentional destruction of data and information 4.3 Cybersecurity Draft Law system to manage the operation of IT resources, The Laws and Regulations Committee will, during
records and registries; disclosure of falsified, and how to secure sites and how to access the coming period, work on the preparation and
The three main axes of the Cybersecurity Draft drafting of the E-Commerce Draft Law.
incorrect or deficient data and information; and information and networks, also singled out a
Law relate to:
disclosure of private information belonging to special chapter for experts, and stressed may 4.5 E-Signature Draft Law
others. Protecting cyberspace and its contents from not engage in any act of experience in the field
any external violation of information security only after enrollment The Laws and Regulations Committee will, during
The Supreme Council for Data and Information is in the register national experts at the national the coming period, work on the preparation and
mandated to regulate the disclosure, circulation Agencies’ obligations towards protecting drafting of amendments to E-Signature Law No.
authority for information security.
and correction of data and information. This their information space, and the data and 15 of 2004.
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35
5 - General and Targeted Strategic Policies
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5 - General and Targeted Strategic Policies
Table 5.1: Work Programs to Develop ICT Sector Strategies and Policies
The National ICT Strategy for 2012-2017 was The policies contained in the strategy are
Main Program Executive Programs Aims formulated with special attention to the divided into two types, as follows:
following considerations:
General Policies:
Following up on the latest developments in general and
Drafting policies with the greatest flexibility
targeted policies on the regional and international levels These policies apply to all projects and programs
to respond to the increasing demand for
for the ICT sector due to their importance both
Ensuring Egypt’s effective participation in decision making communications services through continuous
to Egypt and the international community. They
forums and work groups concerned with policy, standards development of ICT infrastructure. This can be
relate to issues that have a clear and direct
and recommendations in the ICT field on the regional and facilitated by market studies determining the
impact on the success and effectiveness of ICT
ICT and Postal Sector international levels priority needs of consumers and the business
sector activities. These policies cover:
Policy Development sector and at the same time be aware of the
Table 5.1: Work Programs to Develop ICT Sector Strategies and Policies
38
39
6 - Strategic Pillars and Executive Work Programs
The National ICT Strategy for 2012-2017 comprises 6.1 Telecommunications and Postal Service Infrastructure
40
41
6 - Strategic Pillars and Executive Work Programs
Cooperating with other countries and relevant Expanding the coverage of high-speed internet
Raising competitiveness in the local market international organizations in the fields of infrastructure, particularly in marginalized regions,
Supporting the growth of postal markets and cybersecurity and e-service provision and increasing use of and subscription to high-
speed internet services, thereby promoting
services through international alliances Raising public awareness of the benefits of The National The National Broadband sustainable growth for the Egyptian internet
Broadband Initiative Initiative market
electronic services for individuals, businesses Provide integrated information map for high-
and institutions, and the importance of speed Internet that includes all geographical points
cybersecurity of the high-speed Internet access the network’s
coverage.
Table 6.2: Government ICT Infrastructure and Digital Services – Primary Programs
Table 6.2: Government ICT Infrastructure and Digital Services – Primary Programs
computer training, and ensuring the availability in all areas of the country of staff trained
Healthcare Services
The primary strategic objectives of this pillar are: to manage advanced IT systems
Development Program
Development and maintenance of the IT Establishing databases on healthcare facilities and those using them
infrastructure for government: Drawing a health map of the country to support scientific research and decision-making
in the healthcare sector
Providing the main technological infrastructure
for government ministries and authorities, such
as PCs, data centers, local area networks and Developing education services to be provided by the government in various governorates
secure connection lines Education Services Raising IT awareness among employees of relevant agencies through basic computer
Providing the main information infrastructure, Development Program training, and ensuring the availability in areas covered by the program of staff trained to
Supporting senior management in decision Raising the entry level for faculty staff
Promoting a culture of respect for human rights in university education and supporting
making
democratic practices within the university community
Finding solutions to issues of concern to the
community:
Developing agricultural services to be provided by the government in various governorates
Implementing a set of programs addressing
Raising IT awareness among employees of relevant agencies through basic computer
national priorities in cooperation and coordination training, and ensuring the availability in areas covered by the program of staff trained to
Agricultural Services
with concerned parties from strategic sectors manage advanced IT systems
Development Program Raising the quality of agricultural registration services through the use of geographic
such as education, healthcare, finance, transport,
information systems (GIS)
internal trade, energy and petroleum
Increasing IT awareness with a view to raising service efficiency in the country
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6 - Strategic Pillars and Executive Work Programs
Table 6.2: Government ICT Infrastructure and Digital Services – Primary Programs
and employees real estate to investors
Table 6.2: Government ICT Infrastructure and Digital Services – Primary Programs
Developing services provided by the Ministry of Justice and affiliated entities, including the
Public Prosecution Office and the Real Estate Registry and Authentication Office Boosting incoming tourism, which is an important source of hard currency and national
Improving the technology infrastructure of the Ministry of Justice and affiliated entities by Tourism System income
developing work systems and modernizing document storage and retrieval methods Development Program Improving technology services in the tourism sector to increase satisfaction and interest
Legislative Services Raising IT awareness among employees of relevant entities through basic computer training, in Egypt as a tourist destination
Development Program and ensuring the availability at these entities of staff trained to manage advanced IT systems
Establishing channels of communication between citizens and various entities affiliated Raising the profile of marginalized areas with a view to encouraging their development
Infrastructure Development
to the Ministry of Justice to facilitate the receival of and response to complaints and the and reducing unemployment, while at the same time increasing Egypt’s digital readiness,
for Marginalized Regions supporting the economy and encouraging mobile service providers to expand their 3G
monitoring of workflow
Program networks in areas not served by land networks
46
47
6 - Strategic Pillars and Executive Work Programs
48
49
6 - Strategic Pillars and Executive Work Programs
50
51
6 - Strategic Pillars and Executive Work Programs
52
53
6 - Strategic Pillars and Executive Work Programs
54
55
6 - Strategic Pillars and Executive Work Programs
56
57
7 - Targeted Strategic Initiatives
The targeted initiatives of the National ICT the internet speed and the quality of services
Strategy for 2012-2017 aim to enhance Egypt’s provided, in addition to the increased desire of
global position in the field of ICT globally and users for accessing the visual content, news
to increase the contribution of the sector and multimedia services. The national plan of
to the GDP. There is a general agreement the Broadband Initiative (eMisr) was launched
among the ICT community that the targeted and comprises two phases:
initiatives identified below have a priority in The objectives of the initiative are summarized
implementation and address specific challenges as follows:
and needs that are high on the national agenda.
The initiatives will also play an important role Egypt to reach a leading position in the digital
in empowering the Egyptian society and in communication field
contributing to the sustainable development Stimulating economic growth nationwide
goals by offering higher quality series at lower and enhancing social cohesion
cost to the Egyptian citizen.
Increasing job opportunities
The targeted strategic initiatives include:
Coordinating with other Egyptian government
Digital Identity Management Initiative sectors and improving the standard of living
Arabic Digital Content Initiative and the quality of life for all citizens
Educational Reform Initiative using ICTs, Cloud Bridging the digital gap in Egypt
Computing and the Tablet Computer These objectives were identified for their
Back to Africa Initiative relevance to the current priorities of Egypt
and the major world economies. Egypt’s
ICT for Empowering People with Disabilities
Initiative (PWDs) previous national ICT strategies supported the
establishment of solid telecommunications
Green ICT Initiative infrastructure, development of a vibrant ICT
In addition, the Broadband Initiative was launched sector, growth in access to and use of ICTs,
in September 2011 and is considered a key empowerment and capacity building. Looking
milestone in the ICT sector plan. The initiative forward, the current strategy, while building
aims at promoting the high-speed Internet on and developing these efforts, also aims to
industry in Egypt with its three elements: unlock the latent potential of ICTs to promote
networks, services and users, establishing and support advancement not only for the
the leading position of Egypt in the region in sector, but for the wider economy and society
this field in light of the changes experienced as a whole.
by the country and the massive demand on
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7 - Targeted Strategic Initiatives
Digital identity management has become of identity with its various levels is considered one for facilities, banking sector, individuals and Helping organizations control and secure
great importance in the internet economy. of the most important processes for securing private sector, is considered one of the most the flow of information with partners and
In the mid-nineties, the ability to access and organizing transactions electronically. This important mechanisms required for regulating customers, and to cooperate with each other,
information via internet was considered a initiative involves developing the infrastructure, transactions, rationalizing consumption, and thereby promoting economic growth
revolutionary transition. Very quickly, the technologies and policies required to create, increasing the efficiency of availing services
Promoting use of digital identity applications
internet changed from a one side posting identify, manage and coordinate the ownership, which require careful coordination at the
to facilitate the provision and use of local,
tool to a two way platform providing personal use and protection of personal information, national level.
regional and international services by
services, e-commerce, e-government services including a framework to define digital identity
The primary objectives of this initiative are: institutions and individuals, saving time,
and other various and different interactive such data for government information systems and
effort and money
as e-health, e-education and social networks. individuals and entities executing transactions Applying the highest level of security in the
Increasingly providing and spreading services via the internet. collection, use and storage of documents Reducing threats to data security and privacy
online in daily life has radically changed our containing personal data, ensuring that by limiting the amount of data circulated
Description:
economies and societies, making the provision unnecessary documents are removed from between institutions to that which is essential
of these services a must for building the Digital identity management, at its different storage in an appropriate manner and that
Facilitating the collection of accurate statistics
internet economy. levels, is considered one of the most important information retrieval is fast and efficient
and the formulation of plans for all sectors of
operations for regulating and securing
On the other hand, the Egyptian government Providing citizens with electronic cards, the economy
cyberspace transactions. Digital identity
has been increasingly concerned with containing accurate personal and biometric
consists of all credentials and attributes Supporting all sectors of the economy through
enhancing resources, encouraging investments, information, including electronic signature,
related to an individual on the internet, the exchange and updating of information
rationalizing expenditures and distributing to facilitate and secure transactions with
such as the computer IP address, the email via a central source
the basic resources in an equitable and fair government authorities
address, passwords, user name or nickname Encouraging innovation in the market,
manner. ICT networks play a basic role in this Increasing the ease and speed of checking
used in chatting rooms and forums, electronic the creation of new job opportunities and
context, since communication networks and user data to raise performance in the
account on websites that require a registered increasing foreign trade
the internet are part of the country’s economic provision of government services
account for participation and activities. It also
infrastructure, especially in banking services, Facilitating an effective response and
includes bank account numbers authorizing Improving the quality of services provided
e-commerce, trading and financing system. the ability to adapt to internet threats by
the person to deal with his/her bank account to citizens through shared use of digital
Communication networks and IT also play, on increasing security on the internet, reducing
electronically through the bank’s website on identity applications and records by various
the political, economic and social levels, a cybercrime, improving the safety of networks
the Internet, transfer of funds, services and institutions
major role affecting citizens’ daily life through and systems, raising overall safety levels for
billing. It also includes e- commerce, where
different applications such as e-government, Improving and integrating operations systems consumers and promoting confidence in the
users can purchase via the internet using
e-voting, education and health services, etc… for various government service providers to internet
credit cards, voting, health information and
ensure efficient use of resources, eliminate
Hence, a pressing need appeared for data. All these are considered examples of
repetition of routine procedures, and focus on
developing a national project for managing the electronic identity whose importance has
raising service quality
digital identity based on a clear and integrated increased with the penetration and expansion
strategy. Indeed, the management of the digital of internet access. Digital identity management
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7 - Targeted Strategic Initiatives
Table 7.1: Digital Identity Management Initiative – Primary Programs 7.2 Arabic Digital Content Initiative
Output Activities Programs MCIT and the ICT sector in Egypt consider the establishment of a strong digital content
Establishment of the National Committee the support of Arabic digital content on industry, providing content in written, audio
for Digital Identity Management the internet, a top priority that allows the and visual formats accessible through
Creation of an administrative and Legal framework and internet to reach more Arabic-speaking various channels, and the development and
legal framework for digital identity policies for digital identity communities around the world, and hence enrichment of creative Arabic digital content.
management through amendment of management
current policies and laws preserving and promoting Arab heritage and The initiative involves cooperation between
Analysis of current digital
Digital Identity Identification of the responsibilities identity for coming generations. These efforts Arab countries to integrate efforts in the
identity management
Management Strategy of government and the private sector systems are of great importance given that Arabic development of Arabic digital content, share
Development Program in digital identity management and Executive plan for digital online content is estimated to constitute resources, experience and expertise, and avoid
Table 7.1: Digital Identity Management Initiative – Primary Programs
protection identity management only about 1% to 1.5% of the global totals. duplication of efforts.
Analysis of digital identity management National strategy for digital
systems and procedures in automated The Arabic content industry includes
identity management The primary objectives of this initiative are:
government systems hardcopy and soft copy outputs, all forms of
Drafting of an executive plan for digital media, culture, service and communication Establishing a national strategy with a clear
identity management products such as books, musical recordings, vision and objectives to enrich and digitize
Upgrading of the national identity databases, newspapers and magazines, Arabic content, promote creativity in the
Incorporation of Digital heritage documents, multimedia, software, Arabic digital content industry, and develop
number database through inclusion of
Identity Data in the Enhanced national identity
biometric data to facilitate and secure governmental documents, scientific publishing, indicators to monitor and evaluate progress
National Identity number database
citizens’ transactions with government radio and personal programs, product catalogues,
Number Database Promoting the creation and dissemination of
authorities
business activity documents, photo banks, public sector information/ open government
Inclusion of national identity numbers patents, etc. Hence it is an integrated industrial data
Linking of National
Databases to the
in national database entries, and linking Information systems process, information building industry and a
of national databases to the national supporting subsidy structuring of its investment as per user needs. Promoting the digitization industry and
National Identity
identity number database, facilitating provision developing an easily replicable model for
Number Database
verification and auditing of data National database integrity
MCIT works to develop the Arabic digital
content industry in Egypt in cooperation with content creation
Use of information systems to raise local, regional and international organizations Providing a suitable legislative and regulatory
efficiency in the distribution of subsidized such as the Arab League, ESCWA, UNESCO, environment to protect Arabic content
items, in priority products, including the International Telecommunication Union
diesel, gasoline and energy distribution Promoting research and development in the
in addition to stakeholders from the private
Automation of the tax collection Information systems field of Arabic language technology
cycle, covering registration, collection, sector, government and civil society.
supporting subsidy
complaints and follow-up provision Promoting the development of tools to
Description:
Government Efficiency Simplification of the tax collection Information systems enrich Arabic content and the improvement
Enhancement Program process through provision of multiple that reduce government The Arabic Digital Content Initiative aims at of infrastructure through use of advanced
payment methods, including in person or spending and allow for enhancing Arabic digital content production technologies
via the internet more efficient collection of
Simplification of the system to and promoting its use in order to support
various taxes Promoting translation into Arabic of scientific
determine real estate taxes through human and social development, facilitate
and technological content from developed
the establishment of an inventory of Egypt’s transition to a knowledge-based
housing units and their tax value based countries in order to increase access to
society, and preserve and promote Arab and
on monthly and annual electricity knowledge, expertise and experience
consumption
Islamic heritage and identity. This requires
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7 - Targeted Strategic Initiatives
64
65
7 - Targeted Strategic Initiatives
67
7 - Targeted Strategic Initiatives
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75
7 - Targeted Strategic Initiatives
Promoting equal opportunities in education: Building information infrastructure for people Table 7.5: ICT for Empowering People with Disabilities Initiative, PWDs – Primary Programs
with disabilities:
Supporting the integration of students with
Programs Activities Output
disabilities in state schools and higher Establishing a national disabilities observatory
education institutions through the use of ICTs to develop and maintain databases related to Establishment of an accessible web portal covering Web portal
issues of concern to people with disabilities 100 Technology Homes equipped with
persons with disabilities, covering: types and
Developing e-learning programs and Information and Provision of specialized software in Technology specialized software
causes of disabilities; geographic distribution; Homes and establishment of e-libraries
techniques to serve people with disabilities Knowledge Access Development of an Egyptian information
qualifications and skill levels; training Support Program Harmonizing information systems in accordance directory
Providing training for teachers – an essential
Table 7.5: ICT for Empowering People with Disabilities Initiative, PWDs – Primary Programs
required by people with disabilities and those with global standards Development of the Unified Egyptian Sign
pillar in the education process for people with involved in their teaching and training; and Provision of courses in sign language and audio Language Program
disabilities – in the use of ICTs to enhance programs to facilitate correct pronunciation of Development of audio programs
details of the official and non-governmental letters for the hearing and sight impaired
integration entities serving and representing people
Provision of low-cost video calls for persons with
Developing the mental abilities of people with disabilities hearing impairments
with intellectual disabilities and the sight Establishing a national network of vocational Facilitation of access to online financial and
Provision of low-cost video calls for people
impaired through development of non- banking services
rehabilitation centers for people with disabilities with hearing impairments through at least
Enhancement of e-government services one mobile service provider
formal education Service and Access
Raising awareness about specialized software Development Establishment of a hotline for people with Hotline serving people with disabilities
Enhancing opportunities for employment: that facilitates communication for people Program disabilities Adaptation of 50% of post offices and
Adaptation of post offices, telephone exchanges telephone exchanges
Ensuring equal employment opportunities with disabilities
and other public service outlets Provision of telemedicine services in 10
for people with disabilities according to their Promoting research, development and Provision of telemedicine services for people with
governorates
academic and vocational levels innovation in ICTs for people with disabilities: disabilities
Provision of free access to audio book libraries
Empowering people with disabilities to Promoting research and development in
maximize their independence and improve technologies for people with disabilities, Supporting the integration of students with
their quality of life giving priority to low-cost technologies disabilities in state schools and higher education
institutions Provision of the technology needs of 150
Opening the labor market to people with available in Arabic Equality in
Development of e-learning programs to serve inclusive schools
disabilities and raising their employability Education Program
Implementing a project in cooperation with people with disabilities Training of 300 teachers
through basic IT training the Ministry of Scientific Research to promote Training of teachers disabilities
Providing training and work opportunities in research in the field of integration of people Development of non-formal education
cooperation with call centers and major ICT with disabilities through ICTs
Provision of job opportunities for people with Provision of jobs for 200 persons with
companies Supporting international cooperation in the disabilities through call centers disabilities
Employability
field of ICTs for people with disabilities: Enhancement
Provision of training for employment Provision of basic IT skills training for
Provision of basic IT skills training 100,000 persons with disabilities
Program
Participating actively in regional and Cooperation with 50% of ICT companies
Cooperation with major ICT companies to promote
international conferences and forums concerned employment opportunities for people with to promote employment opportunities for
people with disabilities
with ICTs for people with disabilities disabilities
Table 7.5: ICT for Empowering People with Disabilities Initiative, PWDs – Primary Programs 7.6 Green ICT Initiative
In line with Egypt’s aim to reduce greenhouse ICT sector support of environment-friendly
Programs Activities Output gas emissions and play an active role in sustainable development in other sectors
Establishment of a national disabilities observatory international efforts to promote sustainable The primary objectives of this initiative are:
Table 7.5: ICT for Empowering People with Disabilities Initiative, PWDs – Primary Programs
to develop and maintain databases for people development both locally and internationally,
with disabilities, types of disabilities based on programs have been adopted in a number of Supporting sustainable development on the
Information geographic distribution, qualifications and skill national level
Infrastructure evels, and training required for them and their sectors to reduce emissions and protect the
National disabilities observatory and databases
for People with teachers and trainers environment. Accelerating economic growth by encouraging
Disabilities Establishment of a national network of vocational
Program In this context, the ICT sector has a special investment in green ICT
rehabilitation centers for people with disabilities
Raising awareness of specialized software role to play in reducing emissions and limiting Setting national policies for green ICT
that facilitates communication for people the environmental impact not only of its
with disabilities own activities but across all sectors, thereby Raising public awareness of ICTs and their
supporting sustainable economic and social relation to the environment
Establishment of a competition to promote
Research, development of ICT applications for people development. On a global level, the sector has Building human capacity in green ICT
Development with disabilities 50 prizes allocated to winners of the
and Innovation the potential to significantly reduce emissions
Issuance of an invitation for research proposals in competition to develop ICT applications for Promoting the adoption of smart and energy-
in ICTs for People people with disabilities in other sectors for only a low increase in its
with Disabilities
the field of integration of people with disabilities saving ICT solutions
through ICTs in cooperation with the Ministry of own emissions.
Program
Scientific Research Promoting research in the field of green ICT
MCIT’s efforts in the field of green ICT – in
cooperation with governmental and non- Promoting use of green ICTs in all sectors
International
Representation of people with disabilities in 10 awards for people with disabilities to governmental organizations, international Promoting sustainable management of ICT
international organizations and institutions attend relevant conferences and training
Cooperation in
courses
organizations and the private sector – include equipment from procurement to recycling
ICTs for People Exc h an g e of exp erien ce t hro u gh
reg ion al an d in tern at ion al co nfe re nces Pa r t i c i p a t i o n i n f o u r r e g i o n a l /
programs in the following areas of focus:
with Disabilities Formulating policies that promote reuse and
Holding of an annual conference on ICTs for people i n t e r n a t i o n a l co n f e r e n ce s a n n u a l l y
Program
A n n u a l co n f e r e n ce
Sustainable management and development recycling of ICT equipment
with disabilities
of the ICT sector:
Establishing a framework for the Green ICT
Strategy for 2012-2015
Coordinating green ICT at the national level
Sustainable management of e-waste
Recycling of e-waste
Policies and legislation
Exchange of experience and knowledge
Research
Raising community awareness
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7 - Targeted Strategic Initiatives
Table 7.6.1: ICT Sector Sustainable Management and Development Program Table 7.6.2: ICTs for Sustainable Development Across All Sectors Program
Organization of workshops, seminars, conferences, Modification of Maadi Call Center Building MB4 to LEED certification of Maadi Call Center
etc. on green ICT and e-waste management Maadi Call Center meet the requirements for Leadership in Energy
Table 7.6.1: ICT Sector Sustainable Management and Development Program
No. of workshops, seminars, LEED Certification Reduced use of energy and resources
Green ICT and Environmental Design (LEED) certification
Table 7.6.2: ICTs for Sustainable Development Across All Sectors Program
Preparation of printed materials promoting green ICT conferences, etc.
and e-Waste and e-waste management Program from the US Green Building Council (USGBC) in Lower operating costs
Management No. of printed materials coordination with the project consultant
Awareness Program Establishment of a web portal about green ICT
Web portal MCIT Lighting
Promotion of collective efforts to protect the
System Installation of energy-saving lighting systems at Reduced use of energy
environment via online social networks
Enhancement MCIT premises in Smart Village and Mohandessin Lower operating costs
Introduction of regulations concerning green ICT Program
procurement
e-Waste Policies
Amendment of legislation to support sustainable Environment-friendly intelligent transport
Management Policy Laws Establishment of a smart road management
e-waste management in cooperation with the Intelligent system
and Legislation system
Ministry of Trade and Industry Transport System
Development Accreditation system for recycling Improved traffic flow
Program Establishment of an accreditation system for Pilot Project Improvement of transport and traffic management
companies Reduced use of energy
companies working in the field of recycling in
cooperation with the Ministry of Trade and Industry Reduced emissions of greenhouse gases
Human Capacity Climate Change Implementation of an international survey to International survey of best practices in
Building in Adaptation identify best practices in the field of climate climate change adaptation through ICTs
Training courses
Sustainable ICT Preparation of training courses and diploma through ICTs change adaptation using ICTs Handbook on the best ICT practices in
Procurement programs in sustainable ICT procurement and Diploma programs Handbook Preparation of a handbook on climate change climate change adaptation
and e-Waste e-waste management Program
No. of trainees adaptation through ICTs
Management
Program Review of carbon footprint measurement systems Periodic measuring of MCIT’s carbon
MCIT Carbon
Analysis of current e-waste Footprint and selection of the most appropriate footprint as a pilot project for wider
Assessment of current e-waste management management practices in Egypt Assessment Selection of company to perform the carbon application
Sustainable e-Waste practices in Egypt Program
Proposal for an e-waste take-back footprint assessment
Management
Investment Preparation of a proposal to implement an e-waste system
Promotion Program take-back system Report on economic incentives
relating to e-waste management
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8 - Conclusion
Second: Monitoring and Evaluation Processes Third: Analysis of Project Outcomes Table 8.2: ICT Indicators Development Program
Monitoring and evaluation of progress and Project outcomes are to be evaluated based Main Program Executive Programs Aims
performance in the various programs and on efficiency, effectiveness and sustainability,
Providing accurate data and indicators on the ICT
initiatives of the strategy requires the collection providing valuable information for the expansion sector
of data during project implementation for or replication of programs. ICT Indicators
Standardization Supporting the standardization of ICT indicators
periodic analysis in reference to project plans
Program Improving Egypt’s regional and global image through
and agreed standards, after which an array of
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