HSSE & SP CONTROL FRAMEWORK

HEALTH MANUAL – COVID-19 IMPACT ASSESSMENT & MITIGATION

The COVID-19 pandemic has necessitated a review of our ability to continue to deliver the
requirements of the control framework document while not losing sight of the need to mitigate
known high risks. The key COVID-19 related factors necessitating the review include, amongst
others:

• Restriction of movement and supplies in most countries

• Distortion of health system capacity and capability – overwhelmed, emergencies only and
limited or no routine access to laboratories
• Availability and accessibility of Shell Health staff due to prioritization of work and
compliance with local public health requirements
• Changes to operational staffing configurations – lower numbers of persons on board, longer
shifts and increased working from home.
• Wider impact of COVID-19 on the physical, mental and social wellbeing of employees
generally.

Key Principles:

• Comply with legal regulations or seek derogation from local authorities if required
• Prioritise known high-risk activities and secure existing mitigations
• Fast-track deployment of appropriate technologies for efficiency, improved health outcomes
and customer experience
• Monitor the impact of the changes and if necessary, update on a quarterly basis by Shell
Health Global Leadership Team

Duration: These changes will remain until 1 January 2021.

HEALTH HSSE CF MANUAL SUMMARY OF MITIGATION

Fitness to Work
Alcohol and Drugs
Health Hazard Management
Fatigue Risk Management
Human Factors Engineering
• Extend validity for Shell-mandated periodic medical
examinations that have or are due to expire in the first
half of 2020 by 1 year.
• Teleconsultation will be the default mode for pre-
placement medicals until 31 Dec 2020
• Defer random testing until 31 Dec 2020
• For-cause testing to continue using blood or urine tests
• Suspend Breath Analyser tests until 31 Dec 2020
• Conduct via Desktop / remote assessments / reviews until
31 Dec 2020
• Onsite reviews by exception if indicated
• No change
• Enhanced measures for BCP mode where indicated
• No change

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 •
Remote screening, defer routine site visits until after 31
Dec 2020
Worker Welfare • New manual
• Slow paced deployment of change and engage plan
PRODUCT STEWARDSHIP SUMMARY OF MITIGATION
Animal Testing • No change
Product Stewardship • No change

Additional changes being made by Shell Health include the following:

International • Medical evaluation for business critical positions only following the
Transfers approval of the Country Chair (CCh) of receiving country
• Significant delays expected for medical clearance and other
administrative / logistics processes
• Critical transfers with incomplete medical screening may be accepted
by the receiving country’s health manager, in consultation with the
CCh and line manager in the receiving country
• Local government restrictions of the sending and receiving countries
apply
Human • Focus all energies and resources on support of businesses and staff in
Performance & response to COVID
Care Organisation • Support Internal Communications team in ensuring an aligned and
cohesive response to demand for information and interventions.
Actively gather feedback to ensure the response remains relevant and
accessible
• Identify, curate and provide appropriate resources for employees
(Businesses, teams and individuals) at the varying stages of this
outbreak and self-service delivery
• Resources only adapted or bespoke where there is a critical
operational need.
• No face to face delivery by Shell Health staff
Risk Science Team • Global scanning of the literature for best practice
• Evaluation of interventions based on the science and the evidence
• Proposals on additional or enhanced interventions when they are
available
• Epidemiology and data analysis support

Please see appendices for details:

Appendix A: COVID-19 Health Manual Key Processes Implementation Notes

Appendix B: Monitoring and evaluation

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Appendix A
Health Manuals and key processes to be addressed (HSSE & SP CF):

• Fitness to work
• Health Hazard Management
• Fatigue Risk Management
• Medical Surveillance
• Medical Emergency Response

Duration: At least through 31 Dec 2020. This date may be extended based on the situation of the
pandemic.

The Fundamentals

• Meet local legal requirements, seek approval for deviation locally if required
• Safe systems and Worker Empowerment are key (enabled by toolbox talks and management
visibility) and to be strengthened
o Supervisor vigilance
o Trade Tests
o Safety barriers
o Self / co-worker / supervisor intervention
• Adopt the principle of ALARP
• Underpinned by Human Performance and Care (HPC) and Psychological Safety
• Review by the Shell Health GLT on a quarterly basis

FITNESS TO WORK

Pre-Placement • Q1 (Existing) with Teleconsultation with designated health staff until

31 Dec 2020
• Declare unfit when in doubt

Periodic • Extend validity for Shell-mandated periodic medical examinations that

Examination have or are due to expire in the first half of 2020 by 1 year.
• Teleconsultation on a case-by-case basis where indicated

Professional Driver • Strengthen fatigue / roster management and supervisor vigilance

• Strengthen self-declaration through pre-shift toolbox talks

Breathing • Routine screening spirometry has been banned in some jurisdictions

Apparatus (BA) based on the COVID-19 risk
Users • If spirometry is indicated based on questionnaire response and when
spirometry is not feasible, supervisor to observe the worker
performing the task using the BA under safe and controlled conditions
• Discussion and endorsement by health professional via
teleconsultation for the above

Emergency • Supervisor observed firefighting and casualty rescue drills under

Response Teams controlled and safe conditions to determine fitness

Aircraft refueller • Supervisor-administered colour vision testing

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 • Supervisor to observe the worker performing tasks that require
normal colour vision prior to release to work independently

Crane Operators • Supervisor to observe the worker performing crane operations tasks
prior to release to work independently

Remote Location / • Current OGUK requirement to be implemented

Offshore • VP Health to approve deviation if not feasible
• Extend validity for offshore periodic medical examinations that have
or are due to expire in the first half of 2020 by 1 year.

Any additional • Comply or seek deviation from local authorities

local legal
requirements

OneHealthIT • OneHealthIT to be managed accordingly for consistency with the

revised requirements.

HEALTH HAZARD MANAGEMENT

• HRA reviews may proceed as usual and may be done remotely / desktop, if necessary
• Targeted and focussed reviews when a change management action is initiated. May be done
online and desk-top
• Issues-based online reviews where appropriate
• Site visits where necessary only for significant risk management/mitigation and for
significant incidents
• Regional Health Managers to approve site visits
FATIGUE RISK MANAGEMENT

• Adhere strictly to FRMP

• Be aware of the safety risks of BCP mode (guidance link)
• Enhanced measures due to low manning (BCP)
• Review FRMP regularly to ensure ALARP demonstration is maintained especially for safety
critical tasks
• Special focus on fatigue proofing measures & needs review of safety critical tasks
• Sites to seek SME advice for deviation
• Meet legal requirements or seek approval to deviate from local authorities
• Heavy emphasis on toolbox talks, psychological safety, worker empowerment, safe systems,
and supervisor vigilance

Medical • Meet local legal requirements

Surveillance • Approval from local authorities for deviation if required
• Temporary halt on Shell-specific requirements for periodic
evaluations (extend validity to 31 Dec 2020)
• Post-exposure biomonitoring to continue per requirement
• Validity of current “Fit-To-Work” cases to be extended till 31 Dec 2020

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Medical • No compromise on Tier 1, 2 and 3 unless mitigation formally
Emergency approved after ALARP process and documentation
Response • COVID-19 mitigation / management in place
• Where required / feasible/acceptable… tele-medicine should be
arranged
• With large number of staff working from home, HSSE / RE to ensure
that DFAs, AEDs and First Aid Kits are all in order.
• Those with known health conditions to be reminded to have them
under control and to ensure that they have sufficient medicine for 3
to 6 months (individual employee responsibility)
• Working from Home is Out of Scope

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Appendix B:

Monitoring and evaluation (work in progress)