StudyGuide - Domain 3 160 Questions

Study Guide
Course: A+ (220-1001) Series

Test: A+ (220-1001) Domain 3: Hardware Post-Assessment
Completed Date: 11/22/2019
This Adaptive Study Guide represents all questions that were answered incorrectly. The test question title, steps (if
applicable) and references have been included to assist you in your study.
1 Fast Ethernet
Which Ethernet cable type is known as Fast Ethernet?

Choices:
CAT 5
CAT 6
CAT 7
CAT 5e
References
Cable Types, Features, and Purposes CAT 5, CAT 5e, CAT 6, Plenum
2 CAT 5e Speeds
What is the top speed of CAT 5e cable?

Choices:
1 Gbps
100 Gbps
100 Mbps
10 Gbps
References
3 Distance Limitations
Which cable can only run 10 Gbps speeds for 55 meters?

Choices:
CAT 5
CAT 7
CAT 5e
CAT 6
References
4 Plenum Cable
What is the advantage of using plenum cable for twisted-pair cable?

Choices:
Longer distances
Faster speeds
Faster speeds
Fire-resistant
Fewer signal interruptions

References
5 STP vs. UTP
What are two disadvantages of using STP over UTP as the primary cable within a network?
Choices:
Shorter distances
Less flexible
Not fire-resistant
More expensive
References
Cable Types, Features, and Purposes Types of Twisted Pair and Connectors
6 Wiring Standards
Where are the white/orange and orange wires used on a 568B standard for wiring cables?
Choices:
Pins 5 and 6
Pins 7 and 8
Pins 1 and 2
Pins 3 and 4
References
Cable Types, Features, and Purposes Types of Twisted Pair and Connectors
7 Fiber Optic Cable
What are two advantages of using fiber optic cable over UTP cable?
Choices:
Fiber can carry a signal 100
meters
Fiber is cheaper
Fiber can carry a signal at

speeds up to 100 Gbps
Fiber has no EMI

References
Cable Types, Features, and Purposes Fiber, Coaxial, and Overall Limitations
8 Coaxial Cable
What is the main use of coaxial cable in network connections?

Choices:
Patch panels
Long distances
Short distances
TV
References
9 Speed Limitations
What is the top speed of UTP cable?

Choices:
10 Mbps
1 Gbps
10 Gbps
100 Mbps
References
10 Analog Signals
Which video cable carries only analog signals?

Choices:
DisplayPort
DVI
HDMI
VGA
References
Cable Types, Features, and Purposes Connector Types
11 Audio and Video Signals
Which three types of cables support both audio and video signals?
Choices:
VGA
HDMI
Mini-HDMI
DVI
DisplayPort
References
12 DVI with VGA
Which two forms of DVI cables are compatible with VGA?

Choices:
DVI-A
DVI-V
DVI-I
DVI-D
References
13 Apple Cables
Which cable is used on Apple devices for connections to chargers and earbuds?
Choices:
Thunderbolt
DisplayPort
Lightning
HDMI
References
Cable Types, Features, and Purposes More Connector Types
14 Multi-Use Cables
Which cable resembles a Lightning cable but is used for displays, Gigabit Ethernet adapters, and other devices?
Choices:
HDMI
Mini-DisplayPort
DisplayPort
Thunderbolt
References
15 Multi-Use Connectors
Which connector can connect devices such as drives, printers, network adapters, and game controllers to a PC?
Choices:
USB
Thunderbolt
Lightning
FireWire
References
16 USB-C
What is the maximum speed for USB-C?

Choices:
12 Mbps
5 Mbps
480 Mbps
10 Gbps
References
17
USB 2.0 Connectors
Which speed and duplexing can be achieved with USB 2.0?

Choices:
480 Mbps at full duplex
5 Gbps at half duplex
480 Mbps at half duplex
5 Gbps at full duplex

References
18 USB 3.0 Connectors
A technician is looking through a box of unlabeled USB cables, hoping to find a USB 3.0 cable. Which is the first clue indicating that a USB
connector is a 3.0 connector?
Choices:
The connector is white
The connector is black
The connector is blue
The connector is U-shaped

References
19 Serial Cables
What has, for the most part, replaced serial cables?

Choices:
USB
DispayPort
Lightning
Thunderbolt
References
Cable Types, Features, and Purposes Serial
20 L-Shaped Cables
Which hard drive cable has a connector that most resembles that of an L-shaped connector?
Choices:
USB
IDE
SATA
SCSI
References
Cable Types, Features, and Purposes SATA, IDE, SCSI
21 IDE
Which cable is most commonly used on IDE drives?

Choices:
SATA
PATA
USB
SCSI
References
22 Hard Drives in Servers
Which type of hard drive technology allows for daisy-chaining multiple devices on a single controller?
Choices:
USB
SCSI
IDE
SATA
References
23 Ethernet Adapters
Which type of adapter is used when a device needs to connect to an Ethernet network but does not have an Ethernet port?
Choices:
VGA to Ethernet
HDMI to Ethernet
USB to Ethernet
DVI to Ethernet
References
Cable Types, Features, and Purposes DVI to HDMI, USB to Ethernet, DVI to VGA
24 DVI Connectors
Which two connectors are commonly used with DVI cables?

Choices:
DVI to HDMI
DVI to VGA
DVI to Lightning
DVI to USB
References
Cable Types, Features, and Purposes DVI to HDMI, USB to Ethernet, DVI to VGA
25 Modem Connectors
Which network connector is used primarily for a dial-up modem?

Choices:
RJ-11
RJ-45
RG-6
RG-59
References
Common Connector Types Ethernet and Coaxial Connectors
26 RJ-45 Wires
How many pairs of wires are used in an RJ-45 connector?

Choices:
4
8
References
27 USB Replacements
Which connector has been replaced, for the most part, by USB connectors?
Choices:
RS-232
Serial
RJ-11
BNC
References
28 BNC Connectors
Which type of cable uses BNC connectors?

Choices:
STP
Fiber
Coaxial
UTP
References
29 Types of Coaxial Cables
Which two types of coaxial cables are used for cable TV?
Choices:
RG-59
RJ-45
RJ-11
RG-6
30 USB Cables
Which USB connector is compatible with a USB 3.0 connector?

Choices:
USB 3.1
Micro USB
Mini USB
USB 2.0
References
Common Connector Types Types of USB Connectors, DB-9, Lightning
31 Micro USB Connectors
Where are Micro USB connectors used the most?

Choices:
Smartphones
External Drives
Desktops
Cameras
References
32 USB Connectors and Cameras
Which type of USB cable is most commonly used on digital cameras?

Choices:
Micro USB
USB 2.0
Mini USB
USB 3.1
References
33 USB-C
Which USB standard does a USB-C cable represent?

Choices:
USB 2.0
USB 1.1
USB 3.0
USB 3.1
References
34 Connectors on PCs
Which type of connector is represented in the picture?

Choices:
SATA
DB-9
DB-15
DB-232
References
35 Apple Device Connectors
Which connector is used primarily on Apple devices?

Choices:
DVI
Lightning
DisplayPort
Mini-USB
References
36 SCSI Connectors
Which is true about SCSI connectors? Choose two answers.

Choices:
A SCSI controller can hold
several devices on a single
chain
SCSI connectors are used in

laptops
SCSI connectors are used on
tablets
SCSI connectors are used in

high-end servers
References
Common Connector Types SCSI, eSATA, Molex
37 eSATA
Which statements about eSATA connectors are true?

Choices:
They connect internal hard
drives in a PC
They connect external hard

drives to a PC
The can draw power from a PC
They are used as power supply

connectors for SSDs
References
38 Molex Connectors
Which type of hard drive uses a Molex connector to connect the drive to the power supply?
Choices:
IDE
M2
SATA
PATA
References
39 Laptop Memory
Which type of memory chips go inside of a laptop?

Choices:
RIMM
SODIMM
SIMM
DIMM
References
RAM Types SODIMM, DDR2, DDR3, DDR4
40 DDR2 Memory
What is the highest clock speed for DDR2 RAM?

Choices:
1066 MHz
400 MHz
200 MHz
533 MHz
References
41 DD3 Memory
What is the lowest clock speed for DDR3 RAM?

Choices:
1066 MHz
200 MHz
400 MHz
533 MHz
References
42 DD4 Memory
How many pins are on a DD4 RAM chip?

Choices:
144
240
200
288
References
43 Types of Motherboards
Which statements about channels and motherboards are true? Choose three answers.
Choices:
The same RAM types should go
in each channel to maximize
performance
Mixing up RAM in a dual
channel motherboard will result
in single channel performance
A triple channel motherboard will
perform twice as fast as a dual
channel motherboard
A dual channel motherboard can
only hold DDR2 RAM
A dual channel motherboard will

perform twice as fast as a single
channel motherboard
References
RAM Types Types of Memory Channels
44 Identifying Motherboards
Which type of motherboard is in this picture?

Choices:
Dual channel
Quad channel
Single channel
Octo channel
References
45 Triple Channels
Which factor of channels in a triple channel motherboard determines how RAM should be placed?
Choices:
Pins
Notches
Colors
Size
References
46 Error Checking
Which two types of error checking can occur within RAM?
Choices:
Error-correcting code
Acknowledgment
Verification
Parity
References
RAM Types Types of Error Checking
47 Parity
Which statement is true about parity in RAM?

Choices:
The first bit must be a 1
The last bit must be a 1
There needs to be an even

number of 1 bits
There needs to be an odd

number of 1 bits
References
RAM Types Types of Error Checking
48 Optical Drive Space
A user wants to store 500 MB worth of data on an optical disc. Which is the lowest-capacity optical disc that will be able to accommodate the user?
Choices:
BD-R
CD-RW
DVD-R
Blu-ray
References
Install and Configure Storage Devices Optical Disc Types
49 DVD-ROM Space
How much data can a single-sided, single-layer DVD hold?

Choices:
4.7 GB
700 MB
25 GB
9.4 GB
References
50 Blu-Ray Capacities
How much data can a quadruple layer Blu-ray Disc hold?

Choices:
128 GB
100 GB
200 GB
160 GB
References
51 Blu-Ray Writables
Which two Blu-ray Discs are writable discs?

Choices:
BD-R
BD-ROM
BD-RE
BD-RW
References
52 Solid-State Drives
Which are examples of SSDs? Choose three answers.

Choices:
M2
DDR
2.5-inch SATA
3.5-inch SATA
NVMe
References
Install and Configure Storage Devices M2 Drives, NVMe, SATA 2.5
53 Magnetic Hard Disk RPMs
Which RPM rates are common on hard drives? Choose four answers.
Choices:
10000
5400
7200
8000
15000
4000
References
Install and Configure Storage Devices Hard Drive Speeds
54 Hard Drive Installations
Which is the best way to install a 2.5-inch hard drive into a 3.5-inch slot in a desktop?
Choices:
Mount the hard drive on one side
Use a 3.5-inch hard drive

instead
Include a 3.5-inch tray
Install it somewhere besides the

3.5-inch slot
References
Install and Configure Storage Devices Hard Drive Sizes
55 Hybrid Drives
Which two technologies are present in a hybrid drive?

Choices:
SSD
M2
NVME
HDD
References
Install and Configure Storage Devices Hybrid Drives
56 SD Capacity
Which type of SD card can hold up to 32 GB of data?

Choices:
Mini-SD
SDHC
SD
SDXC
References
Install and Configure Storage Devices Solid-State Drives
57 Compact Flash Drives
How much data can normally be stored on a Compact Flash drive?

Choices:
512 GB
2 TB
1 TB
256 GB
References
58 SD Card Types
Which are SD card types? Choose two answers.

Choices:
MiniSD
Macro-SD
Max-SD
MicroSD
References
59 Digital Camera Flash Cards
Which is a type of flash card used in digital cameras?

Choices:
CF
xD
SDHC
SD
References
60 RAID Types
Using drag and drop, match each RAID type with its characteristic.
Choices:
Mirroring RAID 5
Striping RAID 10
Striping and mirroring RAID 1
Striping with parity RAID 0

References
Install and Configure Storage Devices
RAID 0, 1, 5, 10
61 Hot Swappable
Which hard drives can sometimes be hot swappable?

Choices:
IDE
SATA
PATA
USB
References
Install and Configure Storage Devices Hot Swappable
62 Desktop Motherboards
Which motherboard type is a desktop-standard motherboard?

Choices:
mITX
ITX
mATX
ATX
References
Internal PC Parts Motherboard Types
63 Small Form-Factor Motherboards
Which motherboard type fits well in small form-factor machines?

Choices:
ATX
mATX
ITX
mITX
References
64 Low Power PC Motherboards
Which two motherboard types are geared toward low-power CPUs?

Choices:
ATX
mITX
ITX
mATX
References
65 Expansion Slots
Refer to the image below. How many expansion slots does the displayed PC have?
66 PCIe Slots
Which slots on this motherboard are PCIe slots?
Choices:
Six
Three
Five
Four
References
Internal PC Parts PCI, PCIe
Choices:
C, D, and F
A, B, and E
B and E
References
Internal PC Parts PCI, PCIe
67 Expansion Cards
Which expansion card provides additional expansion slots within a PC?

Choices:
Wi-Fi card
FireWire card
Riser card
Riser card
USB card
References
Internal PC Parts Riser Card, Socket Types, SATA, IDE
68 Socket Types
Which slots on this motherboard are the RAM slots?
Choices:
A
C
References
69 SATA Sockets
What is the importance of the SATA 0 slot on a motherboard?

Choices:
The drive in that slot is tuned to
be the fastest drive
The drive in that slot is always

the C: drive
The drive in that slot gets the
most resources
The drive in that slot is the boot
drive by default
References
70 Thin Wide Cables
Which type of hard drive uses thin, wide cables within a PC?
Choices:
HDD
IDE
SSD
Optical
References
71 Front Panel Settings
A user calls the help desk to indicate that upon pushing the power button, no light is being displayed. Which are the two most likely causes of this?
Choices:
The battery is out
The light on the power indicator

is out
The power supply is failing
The power cable inside the PC

is disconnected
References
Internal PC Parts Front Panel Connectors
72 Internal USB Connectors
In order for internal USB connectors to work, where must they be enabled first?
Choices:
MSCONFIG
Device manager
BIOS
System information
References
Internal PC Parts Internal USB Connector
73 Boot Issues
A user states that a device keeps trying to boot to a USB drive. What should a technician do to attempt to fix this?
Choices:
Remove the USB drive
Change the boot order in

MSConfig
Change the boot order in the
BIOS
Boot into Safe Mode

References
Internal PC Parts Boot Options and Configurations
74 Displaying the BIOS Version - A
Use the Windows 10 Search box to display the BIOS version on this device. Press the Enter key when done searching.
BIOS information is kept in the System Information window.
References
Internal PC Parts
Boot Options and Configurations
75 Interface Configurations
Where can onboard controllers be turned off if needed?

Choices:
System
MSCONFIG
BIOS
System information
References
Internal PC Parts Boot Options and Configurations
76 BIOS Passwords
Which two types of BIOS passwords are typically supported on a device?

Choices:
User
Device
Supervisor
Interface
References
Internal PC Parts Security Settings and BIOS Passwords
77 TPM
Which best describes TPM?

Choices:
Encryption built into hardware
Encryption used on hard drives
Encryption used on files
Encryption used on folders

References
Internal PC Parts TPM, LoJack, Secure Boot
78 LoJack
Which best describes the purpose of LoJack on a computer?

Choices:
To notify a user when a hard
drive is moved from a machine
drive is stolen
To notify authorities when a

computer is stolen
To notify authorities when a hard

drive is stolen
References
79 Unauthorized Operating Systems
What is used to prevent unauthorized operating system from loading while a system is starting up?
Choices:
EFS
Secure boot
TPM
BitLocker
References
80 Time on a Computer
A user is reporting that the system time changes every time a computer starts up. What should an administrator do to solve the problem?
Choices:
Set Windows to synchronize the
time with a server
Replace the CPU
Reinstall Windows
Replace the CMOS battery

References
Internal PC Parts CMOS Battery
81 CPU Cores
What is the main difference between a single-core CPU and a multicore CPU?
Choices:
The size of the processor
The number of sets of

instructions that can be
processed at once
The number of processors
The size of the processor

socket
References
Internal PC Parts CPU Features
82 Virtualization
Which virtual machines can run without turning on virtualization support?

Choices:
None
16-bit
32-bit
64-bit
References
83 Increased Instructions
Which CPU technology allows for doubling the number of instructions that can be processed at once?
Choices:
Hyper-threading
Dual CPU
Dual Core
Multicore
References
84 Speed Formulas
Which is the formula used to calculate overall processor speed?

Choices:
Clock speed x number of cores
Crystal speed x number of cores
Crystal speed x multiplier
Clock speed x crystal speed

References
85 Overclocking
What is the inherent danger in overclocking a CPU?

Choices:
The processor will be set to too
high a speed to run
Overheating
The multiplier will not match up

with the crystal speed
Cores will run at different speeds
References
86 Video Card Processors

What is most likely to be seen on a video card used in gaming, video editing, or graphic design PCs?
Choices:
Dedicated video card with an
integrated CPU
VGA video
On-board video
Dedicated video card with an

integrated GPU
References
Internal PC Parts Integrated GPU
87 AMD Processors
Which AMD processors are used in servers?

Choices:
Sempron
Opteron
Athlon
A-series
References
Internal PC Parts Compatibility, AMD, Intel
88 Intel Processors
Which Intel chips are used as higher-end processors? Choose two answers.
Choices:
Celeron
i9
i7
Xeon
i5
References
Internal PC Parts Compatibility, AMD, Intel
89 Processor Installation
When installing a new processor, which two items go on top of the processor?
Choices:
Heat sink
Inserter
Fan
Socket
References
Internal PC Parts Cooling Mechanism, Fans CPU Cooling
90 Coolants for CPUs

Which type of coolant is often used in gaming PCs?
Choices:
Liquid
Active
Thermal
Passive
References
Internal PC Parts CPU Cooling
91 Drawing Heat on CPUs
What is used to draw heat from a CPU to a heat sink?

Choices:
Fan
Socket
Liquid paste
Thermal paste
References
Internal PC Parts CPU Cooling
92 Onboard Video Cards
What is the advantage of using an onboard video card over adding a video card to a PC?
Choices:
Less expensive
Does not use RAM
More compatible with other

peripherals
Faster
References
Internal PC Parts Expansion Cards
93 Adding Peripherals
A technician has verified that a video card to be added to a desktop machine will fit and so will a new sound card. What should the technician do
next?
Choices:
Make sure the expansion slots
to be used are enabled in the
BIOS
Remove the old sound card and
video card
Download the drivers for the new
video card and new sound card
Install the new video card
References
Internal PC Parts Expansion Cards
94
Adding a NIC
A technician is about to install a NIC into a desktop. What should the technician do first?
Choices:
Download the drivers for the new
NIC
Disable any integrated NICs in
the BIOS
Remove the old NIC
Install the new NIC

References
Internal PC Parts Network Interface Card
95 USB Slots
A user complains that there are not enough USB ports available on a desktop. What can a technician do to solve the problem?
Choices:
Install a USB hub
Install a USB expansion card
Tell the user to unplug what is

not in use
Make sure no USB ports are
disabled
References
Internal PC Parts USB Expansion Card, eSATA Card
96 External Hard Drives
Which type of card should be installed on a desktop so that external hard drives can be plugged in?
Choices:
eSATA
Riser
FireWire
NIC
References
Internal PC Parts USB Expansion Card, eSATA Card
97 Scanners and Characters
What technology is used to recognize text from scanned documents and then have that text become editable?
Choices:
SATA
OCR
TWIN
DOC
References
Peripheral Types Printers and Scanners
98 Types of Scanners
Which scanner is usually part of smartphone app and can take a user to a website upon scanning a code?
Choices:
QR
OCR
Barcode
TWIN
References
Peripheral Types Printers and Scanners
99 Output Devices
Which two devices are considered to be output devices?

Choices:
Monitor
Mouse
Keyboard
Printer
References
Peripheral Types Printers and Scanners Monitors, VR, Optical Drive Types
100 Headsets
Which type of headset is used to enhance one's gaming experience?

Choices:
BR
AR
VR
GR
References
Peripheral Types Monitors, VR, Optical Drive Types
101 Optical Drive Comparisons
Which two statements are true about CD-ROM and DVD-ROM drives?
Choices:
DVD-ROM drives can only play
DVDs
CD-ROM drives can only play
CDs
DVD-ROM drives can play both
CDs and DVDs
CD-ROM drives can play both
CDs and DVDs
References
Peripheral Types
Monitors, VR, Optical Drive Types
102 Agreement Devices
Which device is often used to allow people to agree to a document electronically?

Choices:
Signature pad
Bluetooth
Fingerprint scanner
Retina scanner
References
Peripheral Types Input Devices and Speakers
103 Input Devices
Which four devices are input devices?

Choices:
Monitor
Keyboard
Touchpad
Game controllers
Speakers
Mouse
References
104 Recording Devices
Built-in webcams are most likely to be found on ___________ devices.

Choices:
external
laptop
mobile
desktop
References
105 Microphones
Which microphones are considered to have the best quality?

Choices:
Headset
External
Internal
USB
References
106
Speakers
A mobile device has no audio jack. Which type of speakers are commonly used on these devices?
Choices:
Thunderbolt
Wireless
Bluetooth
Lightning
References
107 Headsets
A headset is considered to be _____________ device.

Choices:
both an input and output
an input
an output
neither an input nor output

References
108 Projector Specifications
A presenter is looking for a very bright projector as the projector will be used in a very large room. Which specification on a projector controls
brightness?
Choices:
Lumens
Color depth
Resolution
Colors
References
Peripheral Types Other Peripherals
109 Drive Compatibility
Which two statements are true regarding CD-ROM, DVD-ROM, and USB external drives?
Choices:
USB drives cannot be used as
installation sources for operating
systems
USB drives can draw power from
the device they are plugged into
CD-ROMs can play in DVD-
ROM drives
DVD-ROMs can play in CD-
ROM drives
References
Peripheral Types Monitors, VR, Optical Drive Types Other Peripherals
110 Sharing Devices
Which device allows for a single mouse and keyboard to be used to control multiple PCs?
Choices:
KVM
DVI
RDP
VGA
References
111 Magnetic Readers
With magnetic readers being rendered inefficient for security, what are in most debit and credit cards now to enhance security?
Choices:
IR
Barcode
RFID
Chip
References
112 Pay Devices
Which technology is commonly used on pay devices?

Choices:
RFID
IR
Bluetooth
NFC
References
113 Smart Cards
For which purpose is a smart card usually used?

Choices:
Transactions
Authorization
Verification
Authentication
References
114 Voltage Settings
What should the voltage setting be on a PC if it going to be used outside of the United States?
Choices:
440
115
220
330
References
Power Supply Types and Features Power and Power Supplies
115 Voltage Outputs
Using drag and drop, match each voltage output with its correct color.
Choices:
Red 3.3 volts
Orange 12 volts
Yellow 5 volts
References
Power Supply Types and Features
Power and Power Supplies
116 Power to Motherboards
Which two pin connectors are the most common for connecting a power supply to a motherboard?
Choices:
4-pin
24-pin
20-pin
8-pin
References
117 Adding Parts Inside
When planning to install a new peripheral, a technician should make sure there is enough __________ to keep enough power going to the system.
Choices:
lumens
wattage
EMI
voltage
References
118 Graphic/CAD/CAM Workstation
Which three characteristics are considered essential for graphic/CAD/CAM workstations?

Choices:
High-end video card
SSD
SSD
Maximum RAM
Dedicated sound card
RAID array
References
PC Configurations Types of Workstations
119 Audio/Video Editing Workstation
Which three characteristics are considered essential for audio/video editing workstations?
Choices:
RAID array
Multiple CPUs
Specialized audio and video

card
Dual monitors
Large, fast hard drive

References
PC Configurations Audio/Video Editing Workstations
120 Virtualization Workstations
A small business owner asks a computer consultant for the most important aspect of a workstation that will host virtual machines. What should the
consultant tell the owner?
Choices:
Gigabit Ethernet
Maximum RAM and CPU cores
RAID array
Dedicated video card

References
PC Configurations Virtualization Workstation
121 Gaming PCs
Which four characteristics are considered essential for gaming PCs?

Choices:
High-definition sound card
High-end video card
SSD
Gigabit Ethernet
High-end cooling
References
PC Configurations Gaming PCs
122 Liquid Cooling

Which type of system is most likely to require liquid cooling?
Choices:
Audio/video workstation
Media streaming workstation
Gaming workstation
Graphic/CAD/CAM workstation
References
PC Configurations Gaming PCs
123 NAS Device
Besides media streaming, which characteristics are considered essential for a Network Attached Storage device? Choose four answers.
Choices:
Gigabit NIC
RAID array
Large hard drive
SSD
File sharing

References
PC Configurations NAS Devices
124 Client Machines
Which type of computer is set up with minimum requirements to run an operating system, the most basic of applications, and network connectivity?
Choices:
Thin client
Virtual desktop
Thick client
Terminal
References
PC Configurations Thin Clients Install and Configure Common Devices Thin Client, Thick Client
125 Thick Clients
Which characteristics best define a thick client? Choose two answers.

Choices:
Meets minimum requirements
for an operating system
Runs all typical desktop
applications
Has very few rights
Meets recommended
requirements for an operating
system
References
PC Configurations Thick Clients Install and Configure Common Devices Thin Client, Thick Client
126 Account Setups
Which two types of user accounts can be set up directly on a Windows 10 device?
Choices:
Domain account
Microsoft account
Local account
Workgroup account
References
Install and Configure Common Devices Account Setup/Settings
127 Touchpad Settings
Which are touchpad settings that are configurable on most devices? Choose two answers.
Choices:
Disabling it if a mouse is
plugged in
Cursor size
Sensitivity
Cursor
References
Install and Configure Common Devices Touchpad Configuration
128 Touchscreen Configuration - A
Configure this tablet not to have it react to touch while in a dark place.
Most Android devices can be set not to react to touch while in a dark place through turning on the accidental touch protection setting.
References
Install and Configure Common Devices
Touchscreen, App, and Install Settings
129 Android Apps
Which app is the official app for finding apps to install on an Android device?
Choices:
Play Store
Android Store
App Store
Store
References
Install and Configure Common Devices Touchscreen, App, and Install Settings
130 Apple Synchronization
Which app on an iOS device is the primary app used to synchronize files and contacts across devices?
Choices:
iCloud
Time Machine
iTunes
iSync
References
Install and Configure Common Devices Synchronization Settings
131 Account Setup
Which mobile OS allows for adding accounts from multiple sources?

Choices:
Linux
iOS
Android
Windows
References
Install and Configure Common Devices More Account Settings
132 Wireless Settings
When joining a mobile device to a wireless network, why should mobile devices not be set to join networks automatically?
Choices:
A device could join a rogue
network
The current wireless connection

will be dropped automatically
The user will still have to enter a

password
A device could join a network on
the wrong frequency
References
Install and Configure Common Devices Wireless Settings
133 Installing Printers
An administrator needs to install a printer that will be shared throughout a SOHO network. What should the administrator do first?
Choices:
Add the printer to a print
management server
Download the latest drivers for
the printer
Connect the printer to a
computer
Connect the printer to a network
References
Configure Printers and Settings Configuration Settings
134 Double-Sided Printing

Which setting on a printer, when enabled, enables double-sided printing?
Choices:
Collate
Quality
Duplex
Orientation
References
Configure Printers and Settings Print Settings
135 Collate
A user wants to make sure that a multipage document prints multiple copies in order and that the print should come out in landscape form. Which
two settings on the printer need to be adjusted?
Choices:
Quality
Duplex
Collate
Orientation
References
136 Draft Quality
What is the biggest advantage of using draft quality on a print job?

Choices:
Lower quality paper works
Less ink
Less paper
Faster speed
References
137 USB and Serial Cables on Printers
What is the main disadvantage to sharing a printer connected to a computer via USB or serial cable?
Choices:
The printer's drivers cannot be
shared
Everyone needs an individual
password to connect to the
printer
The connection is slower than
that of a network share
If the computer is off, the printer
will not be available
References
Configure Printers and Settings USB, Serial
138
Sharing Printers - A
Share the HP8D6139 printer on this device, taking the default settings as you share the printer.
To share a printer from the Windows 10 Settings screen, one has to get to where the printer can be managed. Then, it can be shared.
References
Configure Printers and Settings
Ethernet
139 Printer Connection Types
Which two wireless connection types are most common on printers?

Choices:
Bluetooth
Infrared
Ad hoc
802.11
140 Direct Wireless Connections
Which type of wireless connection supports a printer connecting with a device without the use of a wireless access point?
Choices:
Ad-hoc
WPS
Infrastructure
Infrared
References
Configure Printers and Settings Wireless Configurations
141 Managing Printers
Which tool is used to manage printers on a Windows 10 device?

Choices:
Print Management
Print Server
Printers and Devices
Print Console
References
Configure Printers and Settings Integrated Print Server (Hardware)
142 Remote Printing
Which best describes remote printing?

Choices:
Printing over RDP
Printing over VNC

Printing to a printer in a different
physical location
Printing to a cloud printer
References
Configure Printers and Settings Integrated Print Server (Hardware)
143 Apple Network Services
Which is an Apple network service that is used to help locate and join different types of devices on a network?
Choices:
Bonjour
AppleTalk
AirPrint
NetWare
References
Configure Printers and Settings Share Devices
144 Authentication
What is the role of user authentication to a network device?

Choices:
To verify that a correct password
has been entered for a user
account
To make sure a user is who the

user claims to be
To audit successful and failed

login attempts to the network
To assign permissions to the

device
References
145 Embedded Memory
Embedded memory in a hard drive is known as hard drive _________.

Choices:
cache
RAM
virtual memory
paging
References
146 Laser Printer Parts
Which part of a laser printer charges the paper so that the paper can attract the toner needed to write an image onto the paper?
Choices:
Transfer belt
Imaging drum
Transfer roller
Fuser assembly
References
Install and Maintain Printers Laser Printer Parts
147 Laser Printing Process
Drag, in order, the steps needed to print a page on a laser printer.
Choices:
Processing
Charging
Exposing
Cleaning
Developing
Transferring
Fusing
References
Install and Maintain Printers
Laser Printer Process
148 Fixing Color Laser Printers
A user reports that the colors are a little off on printed pages from a color laser printer. What should an administrator do first to solve the problem?
Choices:
Clean the inside of the printer
Clean the printheads
Run the calibration tools
Change the toner cartridge

References
Install and Maintain Printers Laser Printer Maintenance
149 Inkjet Printer Parts
What are print heads attached to within an inkjet printer? Choose two answers.
Choices:
Belt
Carriage
Assembly
Feeder
References
Install and Maintain Printers Inkjet Printer Process
150 Calibration
On an inkjet printer, what is the purpose of running the calibration tool? Choose two answers.
Choices:
Clean the print heads
Align the print heads
Sharpen colors on printouts
Increase the contrast of

printouts
References
151 Paper Jams
Which is the best way to clear a paper jam?

Choices:
Pull the paper slowly in its
intended direction
Use a knife to cut out the
jammed paper
Pull the paper quickly
Pull the paper slowly in the

opposite direction
References
152 Thermal Printer Processes
Which is the first step in a thermal printer printing process?

Choices:
A feed assembly feeds the
paper through the printer
Rollers grab paper from a tray
The print heads heat up and

render a print
The fuser heats up and prepares
for printing
References
Install and Maintain Printers Thermal Printer Process
153 Wax-Like Paper
Which type of printer uses chemically covered wax-like paper?

Choices:
LaserJet
Thermal
Dot matrix
3D
References
Install and Maintain Printers Thermal Printer Process
154
Thermal Printer Maintenance Tasks
Which two tasks are common maintenance tasks in thermal printers?

Choices:
Calibrate the printer
Clean the heating element
Remove debris
Clear paper jams

References
Install and Maintain Printers Thermal Printer Maintenance
155 Tractor Feeds
Which type of printer uses a tractor feed and allows for printing multiple copies of printouts?
Choices:
Impact
3D
Inkjet
Thermal
References
Install and Maintain Printers Impact Printer Processes
156 Replacing Ribbons
Which type of printer needs to have a ribbon replaced occasionally?

Choices:
Laser
Thermal
Impact
Inkjet
References
Install and Maintain Printers Impact Printer Maintenance
157 Printing to File
When using the print to file feature, what format must the output be in to be readable?
Choices:
XPS
Text file with no formatting
DOCX
PDF
References
Install and Maintain Printers Print to File
158 Printing Replicas
Which two virtual print formats output documents that look like the original file?
Choices:
PDF
PDF
XPS
DOCX
PNG
References
Install and Maintain Printers Print to PDF Print to XPS
159 Exporting as a Print
Which virtual printing feature is usually done as an export rather than a true print?
Choices:
Print to image
Print to PDF
Print to file
Print to XPS
References
Install and Maintain Printers Print to Image
160 3D Fusing Methods
Using drag and drop, drag each 3D printer fusing method to its correct definition.
Choices:
Each layer in the object is cut Stereolithography
from paper, foil, or plastic and
then applied and fused to the
previous layer
Plastic, metal, or ceramic Light polymer
granules are applied and then
fused to a layer
Plastic or metal is fed into an Laminated
extrusion nozzle, melted, and
then pushed onto the model
Applied or sprayed onto an FDM
object and then hardened to
make it stick
References
Install and Maintain Printers
3D Printers

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Course: A+ (220-1001) Series

Which Ethernet cable type is known as Fast Ethernet?

What is the top speed of CAT 5e cable?

Which cable can only run 10 Gbps speeds for 55 meters?

What is the advantage of using plenum cable for twisted-pair cable?

Fewer signal interruptions

5 STP vs. UTP

7 Fiber Optic Cable

Fiber can carry a signal at

Fiber has no EMI

What is the main use of coaxial cable in network connections?

What is the top speed of UTP cable?

Which video cable carries only analog signals?

11 Audio and Video Signals

12 DVI with VGA

Which two forms of DVI cables are compatible with VGA?

What is the maximum speed for USB-C?

Which speed and duplexing can be achieved with USB 2.0?

5 Gbps at half duplex

480 Mbps at half duplex

5 Gbps at full duplex

18 USB 3.0 Connectors

The connector is black

The connector is blue

The connector is U-shaped

What has, for the most part, replaced serial cables?

Which cable is most commonly used on IDE drives?

22 Hard Drives in Servers

Which two connectors are commonly used with DVI cables?

Which network connector is used primarily for a dial-up modem?

How many pairs of wires are used in an RJ-45 connector?

Which type of cable uses BNC connectors?

29 Types of Coaxial Cables

Which USB connector is compatible with a USB 3.0 connector?

31 Micro USB Connectors

Where are Micro USB connectors used the most?

32 USB Connectors and Cameras

Which type of USB cable is most commonly used on digital cameras?

Which USB standard does a USB-C cable represent?

Which type of connector is represented in the picture?

35 Apple Device Connectors

Which connector is used primarily on Apple devices?

Which is true about SCSI connectors? Choose two answers.

SCSI connectors are used in

SCSI connectors are used in

Which statements about eSATA connectors are true?

They connect external hard

They are used as power supply

Which type of memory chips go inside of a laptop?

What is the highest clock speed for DDR2 RAM?

What is the lowest clock speed for DDR3 RAM?

How many pins are on a DD4 RAM chip?

A dual channel motherboard will

Which type of motherboard is in this picture?

Which statement is true about parity in RAM?

The last bit must be a 1

There needs to be an even

There needs to be an odd

48 Optical Drive Space

How much data can a single-sided, single-layer DVD hold?

How much data can a quadruple layer Blu-ray Disc hold?

Which two Blu-ray Discs are writable discs?