Gavin Bovell
TARA, Philip Drive, Pine Gardens, St. Michael, Barbados, WI
Cell: (246)-269-4767
E-mail: gavbovell@gmail.com

Personal Summary
Dynamic Management Professional with an accomplished career demonstrating
expertise in team building and leadership. Expert in business reengineering and quality
management. Qualified in Economics, Logistics, and Value Chain development with
strong strategic planning, problem-solving and decision-making abilities. Proven track
record of developing professional relationships with key executives, leading to
sustained, profitable partnerships. Able to craft efficient solutions that help achieve
business goals. Specific areas of expertise include:
 Strategic Management
 Solid Leadership Experience with Effective Planning and Execution
 Service Oriented Producer Skilled at Consultative Business Development
 Collaborative Change Motivator with Highly Developed Interpersonal Skills
 Team Builder and Team Player; Dynamic Leader who Delivers Results
.
Education
MSc. Logistics and Supply Chain Management (2011-2014 )
University of the West Indies, Cave Hill

Certificate in Small Business Management (2007)

Institute Of Private Enterprise Development

BSc. Economics (2004)

University of Guyana
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Experience
Manager - Revenue Management and Pricing ( September 2014 – July 2019 )
LIAT (1974) LTD.
Direct oversight of the strategic operations of the Revenue Management, Pricing and
Reservations functions of LIAT (1974) LTD. Responsible for optimizing the revenue
generated from the sale of seats across all LIAT’s network against the backdrop of
varying cultures, consumer booking, and demand patterns. Revenue responsibility is as
high as USD 90 million annually.
 Determine and manage fare levels and conditions
 Develop and coordinate policies for pricing in support of capacity planning
 Coordinate fare research to develop and evaluate possible pricing scenarios
that achieve revenue targets
 Manage the price structure in booking class assignment in each market
 Develop traffic, yield and revenue evaluations for various pricing scenarios
 Assist in the development of interline relationships with International and
Regional airlines.
 Coordinate the production of daily, weekly and monthly KPI reports and
forward projections
 Forecast passenger demand and allocate seats to different fare classes to ensure
revenue optimization across the entire network
 Manage the overall operations of the Reservations Department.
Achievements:
Year on Year Revenue improvement between 2015 – 2018 despite major disruptions to
the company’s operations by natural disasters by as much as 10%.
Re-designed the allocation of fares by utilizing a linear programming optimization
algorithm
Improved yield per passenger between 2015 – 2018
Coordinated with the IT department the review and implementation of a new revenue
management tool and the concomitant training of staff to effectively utilize this system.
Negotiated and executed three (3) new interline contracts and Re-negotiated two (2)
existing interline contracts which realized a 15% increase in the yield from interline
traffic.
Improved both the revenue performance and the number of passengers transported on
the Barbados – Guyana market. Moving this market from number three (3) highest
grossing market to number one (1).
Re-designed the physical layout of the Reservations Department so that the workspace

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was more conducive for the staff to comfortably execute their functions.
Reduced absenteeism among the reservations department staff.
Increased productivity in terms of the number of calls taken and reduced the length of
time spent on each call by creating a non-monetary incentive for the department.
Empowered the Reservations department to take ownership for their performance by
commissioning regular customer service refresher training sessions and by promoting
two (2) the senior agents to supervisor and one of the supervisors to Manager, a
position which was vacant for over three (3) years.
Coordinated the design of new Standard Operating Procedures for the Reservations
Department.

Revenue Management and Pricing Analyst (September 2013 – September 2014)

LIAT (1974) LTD.
Analyze and evaluate strategies which encompass trends in fare usage, revenue, and
markets.
 Review the flight inventory and compare to passenger loads using the revenue
management tools.
 Analyze the performance of pricing strategies and the effect on load factors and
revenue.
 Report on market performance and trends on a daily, weekly and monthly
basis
 Analyze the effects of fare and inventory changes on market performance and
report any known or perceived negative effect on the revenue.
 Analyze revenues on targeted flights or for specific markets.
 Ensure the optimization of revenue by analyzing route performance.
 Optimize the balance between supply and demand of seats on each route within
the network.
 Examine the sales obtained from routes and provide recommendations to
improve sales on routes.
 Analyze other airline schedules and fares to optimize competitiveness.
Achievements:
Coordinated the review and rationalization of the reservations system access to airport
operations staff across all LIAT’s station offices which resulted in a reduction of
revenue dilution by approximately USD 2 million annually.

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Subject Area Expert – Logistics and Supply Chain Management ( Sept 2013)
Barbados Value Chain Development Working Group
Inter-American Institute For Cooperation on Agriculture (IICA)
Engaged with the working group facilitated by IICA National Programme Technical
Officer (Barbados), and Agribusiness and Commercialization Specialist (Trinidad and
Tobago) with the aim of reviewing the plans of the Herbs, Spice and Condiment
Development Plan for the sector. The working group included stakeholders from key
players in the value chain of the spice and condiment sector;
 Members of the Herb, Spice and Condiment Platform,
 Representatives from the Ministry of Agriculture, Food, Fisheries and Water
Resource Management (MAFFW),
 Members of the Small Business Association,
 Executive Management of distribution and retailing companies,

Research Consultant (March – July 2013)

Barbados Human Resource Development Strategy – Programme Implementation Unit
European Union/Ministry of Labour - Government of Barbados
Assist the Programme Implementation Unit with the necessary administrative and
technical support to ensure effective project implementation of the Human Resource
Development Strategy.
 Assist the officers of the Programme Implementation Unit with research,
collection and data entry of HRDS-related statistics and data.
 Contribute substantial input to the development of Briefs, Cabinet papers,
Work plans, Status Reports, Terms of References, Programme Budget
documents, research questions, project concept notes, and field research guides.
 Serve as Secretary to administrative and technical meetings.
 Assist with arrangements for meetings relating to the HRDS.
 Assist in authoring research reports, briefing notes, policy papers, other
materials, and programme administrative documents as required;
 Assist with arrangements for meetings by sending notices, issuing reminders,
following up with invitees, preparation of documents, etc.
 Develop, update, and maintain directories, telephone, and email lists, office
records, and files, reference guides, and manuals.
 Carry out support tasks related to the production and distribution of reports,
including the collection and assembly of background material, photocopying,
collating, mailing, etc.

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 Provide logistics and planning support for visiting missions as well as supports
the organization of the annual review meetings of the HRDS with the
participation of the various stakeholders.
Achievements:
Contributed to the completion of terms of reference for consultancies which were
funded by the European Union
Assisted with the logistics and planning for the Annual review meeting as well as
performed in the capacity of moderator for this meeting.

Graduate Apprentice (March 2013)

USAID- JOBS MBA Student Engagement ( University of the West Indies-Cave Hill School
of Business and University of Indiana- KELLY School of Business)

 Consultancy, research, meetings, analysis and writing in collaboration with the

KELLY MBA Team to support UWI technology transfer entrepreneurship
development program.

Research Associate (August 2012)

United Nations Development Programme

 UNDP Guiana Shield Consultancy: Gender Mainstreaming & Biological Diversity

Conservation in Suriname.

Research Associate (November 2010 – March 2013)

Sir Arthur Lewis Institute of Social and Economic Studies – University of the West Indies
( Cave Hill, Barbados)

 Survey of the Small Business Sector in Barbados for the Ministry of Agriculture,
Food, Fisheries, Industry and Small Business Development (MAFFISBD)
 World Intellectual Property Office for the reorganization and rationalization of the
music copyright systems in the Caribbean (specifically Barbados, St. Lucia, Jamaica
and Trinidad, and Tobago), related to Caribbean Copyright Link.

 CIBC FirstCaribbean Bank Grant Funded Research: Microinsurance in the

Caribbean

Finance Assistant (June 2009 – September 2010)

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Ernst & Young Caribbean (Worthing, Christ Church)

 Assist the Finance Manager and Associate in the preparation of mandated and ad hoc
finance reports that enable effective engagement management.
 Prepare Work in Process (WIP) reports and dispatch bills for Assurance and Advisory
clients in a timely manner.
 Effectively process all accounts receivables for Assurance Advisory and Business
Services (AABS).
 Effectively maintain the filing system for all billings, Work in Process (WIP) reports,
Time Transfers, Invoices, Book of Business reports, review reports and other
miscellaneous reports in accordance with the company policy.
 Prepare the Book of Business and weekly review reports of accounts receivables by the
manager.
 Process Time transfers for audit staff members so as to ensure the accurate capturing of
time spent on particular engagements.

Expenditure Planning and Management Analyst (August 2006 – April 2009)

Ministry of Education – Government of Guyana
 Assisted with the preparation of the Ministry's annual estimates of revenue, current and
capital expenditure and ensure that the budget figures are accurate
 Assisted Programme Directors and Heads of Department and Unit in the preparation of
cash flow releases and schedule of the supplementary provision of capital expenditure
 Liaised with programme directors and departmental heads to obtain program data and
coordinate the receipt of budget data
 Maintained and updated financial data, records and controlled releases and expenditure to
ensure that programmes operate within the annually voted provisions and provided
reports to the Ministry’s directorates on same
 Monitored expenditures, revenue, and cash flow and prepared worksheets and financial
statements on a monthly basis on current expenditures
 Assisted in the preparation of virement requests and maintained virement registers and
supplementary provision registers
 Maintained an inventory and financial profile of non-governmental organizations semi-
autonomous agencies and other local and international organizations that receive
subventions and contributions from the ministry.
 Coordinated the receipt and distribution of programme performance reports produced by
the Central Government Accounting System for the Ministry of Finance
 Organized and coordinated workshops to train new programme managers in the
preparation and protocol of the relevant requisite financial reports.
Key outputs
 Annual estimates of revenue and expenditure
 Monthly analysis of program and the production of financial reports
 Supplementary provision schedule for capital and recurrent expenditure
 Expenditure, revenue, and other related statements for use by the Ministry’s Directorate

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 Research and analysis to aid in policy decisions

Skills
 Expenditure management,
 Revenue management,
 Operations Research (LINGO and TORA)
 Business Analytics (EVIEWS, TABLEAU, Power BI, Oracle BI, SPSS)
 Microsoft Office
 International Business,
 Policy Analysis,
 Proposal writing.
 Pricing
 Research,
 Leadership,
 Coaching,
 Communication
 Entrepreneurial
 Customer Service

Certification:
Airline Pricing
Airline Tariff Publishing Company - ATPCO

Airline Revenue Management (2015)

International Air Transport Association - IATA

Publications:
Pounder, Paul & Bovell, Gavin & Pilgrim-Worrell, Shannelle. (2013). A Review of Supply Chain
Management and Its Main External Influential Factors. Supply Chain Forum: An International
Journal. 14.

References
Ayanna Young – Marshall
Lecturer, International Business
Coordinator, Student Entrepreneurial Empowerment Development

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Department of Management Studies

Faculty of Social Sciences
The University of the West Indies ( Cave Hill Campus)
Email: ayanna.youngmarshall@cavehill.uwi.edu

Dr. Allan Wright

Senior Economist
Inter- American Development Bank
Email: ALLANW@iadb.org

Dr. Paul Pounder

Professor / Director of MBA Progam
St. George’s University
Tel: 1(246) 233 7101
Email: ppounder@sgu.edu

Ms. Kareitha Gill

Montoring and Evaluations Advisor
Caribbean Export
Tel: 242-3776
Email: kgill@hotmail.com

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