Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
NAME : S. MURUGAN@KARTHICK
REGISTER NUMBER : 18PSW20
PART 1
1. What is the meaning of social responsibility?
On April 1, 2014, India became the first country to legally mandate corporate social
responsibility. The new rules in Section 135 of India's Companies Act make it mandatory for
companies of a certain turnover and profitability to spend two percent of their average net profit
for the past three years on CSR.
PART-B
Social work requires a diverse and demanding range of professional, emotional, and cognitive
skills. While many people who become social workers have a natural aptitude for these skills, it
is essential to hone them throughout one’s career. In fact, becoming a life-long learner is an
ethical requirement of professional social workers.
Active Listening:
Much of a social worker’s role is to listen effectively. This means reflecting back what
clients say and being engaged in every conversation so that they know you understand
them. Most importantly, active listening not only builds a therapeutic alliance, but clients
also feel seen and understood by you. Feeling visible and affirmed is a core component
of any therapeutic alliance in any practice setting.
Emotional Intelligence (EQ)
Many people who decide to be social workers already have a high EQ, or emotional
intelligence. This includes high levels of self-awareness, empathy, and sensitivity to
others. Social work will often require balancing what you know (e.g., symptoms of a
certain mental illness) and what you intuit (i.e., reading between the lines of what is
said).
Critical Thinking:
Part of what makes social work so challenging—and rewarding—is the fact that each
individual or group is dealing with a unique set of circumstances and requires a unique
solution. That’s why critical thinking skills are very important in social work. After
identifying the nature of the problems experienced by their clients, social workers use
critical and creative thinking to develop practical solutions. Social workers use logic,
analysis, and creativity to identify the strengths and weaknesses of different approaches
and find a solution for each case.
Organization:
In addition to helping clients, social workers provide case management services, such as
billing, maintaining collateral relationships, making phone calls, and networking with
other service providers. Providing clinical case management and psychosocial support
requires a great deal of organization and the ability to prioritize according to the urgency
of a client’s needs.
Tolerance
Social workers work with diverse clients. Being culturally responsive and approaching
clients who are from different racial, socio-economic, and ethnic communities with
respect and openness is a core component of social work practice.
Setting Boundaries
Social workers often feel that their work is never truly complete, and many take the
emotional stress of their work home with them (intentionally or not). Setting boundaries
between yourself and your clients, protecting time for self-care, and seeking support
through one’s family, friends, and a broader professional community will help you create
a healthier work-life balance. Leaving work at the office and enjoying personal time will
make you a more effective professional and a happier individual.
Communication:
Social workers must communicate in many different ways and with many different
people. It is important to be clear and transparent about the scope of services that you can
provide as their social worker. This means saying what is within the realm of possibility
and what is not. These can be hard conversations to have, especially when you want to do
all you can to help your client. But, as you will learn in time, we have our limits. Be sure
to incorporate this discussion as you are building a relationship during contracting and
goal setting. Thus, this process is both written and verbally explored. Additional
communication occurs between care providers, and you will be required to document
what you do with your clients and to provide written reports for third party payers, your
supervisor or agency administration, and co-workers.
Information Gathering:
Clients are not always forthcoming with their personal history, current circumstances, or
many of the details social workers need to make informed decisions. Being able to
effectively gather and interpret social, personal, environmental, and health information is
an important part of social work. That’s why the best social workers are the ones who
know how to find and identify essential information.
Time Management:
Related to organizational skills, social workers must also have strong time-management
practices. Because social workers juggle multiple cases and administrative
responsibilities at once, they must effectively manage their time to ensure all clients
receive the care, attention, and service they need. Time management also plays a role in
preventing “burnout” from being overworked.
Persuasion:
Social workers must establish achievable treatment goals with their clients, but getting
them to take action can be another challenge altogether. The ability to inspire,
invite/encourage, or even excite others to act is invaluable to any social worker since it
can mean the difference between a positive outcome and inaction/stagnation/delay. Social
workers must learn different methods of motivation so they can affect clients with
different personalities, experiences, and objections.
Cooperation:
Leadership and sustainability development on CSR for team
Social workers are often part of a much larger team of service providers. For example,
medical social workers are part of a team comprised of care providers and administrators
attached to a specific client. For this reason, the ability to work with others is essential.
Social workers must be able to negotiate, compromise, and coordinate with others to
ensure that a client’s needs are addressed.
Advocacy
As the voice of their clients, social workers routinely advocate on behalf of the
individuals, groups, and families they serve. Advocacy involves speaking out and acting
in the best interest of others. Social workers may advocate to create new programs, revise
outdated policies, or expand existing programs to ensure that their clients obtain the
treatment and services they need. Advocacy is a powerful means of bringing about
positive change and empowering people to take agency in their lives.
Which CSR skills will your team need? To foster inclusivity and enhance a culture of
community and shared values, it is central that a CSR team be comprised of a diverse
group of individuals. The team could consist of employees with comprehensive and
relevant sets of skills, experience, and knowledge as follows:
Employment relations:
A specific set of skills and knowledge is required in the spheres of employment relations
and job promotion. By understanding the challenges faced by businesses and their needs
in terms of skills, these employees would be able to identify practical solutions for
promoting employment through the development of partnerships with corporations.
Having a solid knowledge of the challenges involved in the promotion of employment,
these employees would be able to identify NGOs and/or foundations whose initiatives
would have the greatest potential for success.
National and International labour legislation:
Employees with expertise in this area will ensure that the organization responds to
feedback from national and international institutions and adapts accordingly. The
presence of experts in the field of labour legislation will be a valuable asset to the
organization, as they would provide relevant information on practical measures and
initiatives that have already been undertaken by the organization in collaboration with
global enterprises and civil society. All of this can then be effectively communicated to
international stakeholders, thereby demonstrating the organization’s positive
achievements. (This position/ these skills could also be sourced in-house).
(c) Safeguarding well-being
(including health, safety, and the environment): Safeguarding the quality of life and the
environment is essential to human development. Our economy is based on resources from
the environment, and our health and well-being (and hence our productivity) are
inextricably linked to its quality. The team will, therefore, require individuals with an
understanding of the environment, climate change, human health and well-being, and
environmental engineering. This expertise will be important in order to further promote
the practice of “sustainable governance” as emulated by other public and/or private
organizations in the country and region.
(d) Business:
The advice and contribution of experienced professionals from the world of business play
an important role in reaching out to companies. These employees, because of their
experience, understand the needs and challenges of businesses and, therefore, are able to
bring on board employers’ perspectives and practices. Their experience places them in
the best position to communicate with corporations and businesses in general.
(e) Social studies/ Gender balance:
Further integration of women into the workforce will require these employees to have a
profound understanding of gender dynamics and an in-depth knowledge of successful
practices and theories in regard to women’s engagement, together with an ability as to
how to address gender matters within the cultural context.
(f) Mediation skills:
This is a crucial skill needed for handling enquiries from organizations that do not yet
fully see the added value of CSR. Mediation skills will encourage dialogue among the
different parties to take place and will close the gap between parties holding differing,
and sometimes conflicting, positions.
(g) Monitoring and evaluation skills:
It is recommended that a reliable reporting system be set to facilitate the assessment of
the efficacy of CSR mechanisms and of the partnerships and collaboration with
corporations and NGOs/foundations that are being developed—all of which will facilitate
the honing, if required, of areas of focus.
An experienced professional in program management with strong monitoring and
evaluation skills would work towards guaranteeing the quality of outcomes, establishing
transparency for the CSR strategies, and analysing the programs and activities deployed
by organization. Moreover, should the organization decide to run social audits of their
suppliers, monitoring and evaluation skills would be invaluable in providing a
standardized social auditing system to measure the impact of the strategies.
It is also recommended to measure and report on the progress made in each of these
categories of responsibilities by means of the use of unique CSR monitoring tools and
key performance indicators (KPIs). The Department should use KPIs as the basis for
analyzing and tracking performance and for assessing the efficacy of key strategic
decisions regarding staffing and resources, as well as for making recommendations to
improve future departmental performance.
Furthermore, when the findings and recommendations of CSR reports will be in the
process of implementation, auditing and reporting mechanisms should indicate the use of
recognized standards, and should reflect the strategies and programs that form the core of
the organizational activities.
For optimal performance and to ensure long-term success, it is vital that an initial phase
of team building be organized with to promote a climate of trust and collaboration, thus
enhancing synergy (where separate elements work together and cooperate as a totality).
This will foster critical cohesion and a sense of unity—qualities which are conducive to
achieving common goals.
Team-building exercises can be a powerful way of creating strong teams, where people
feel part of something larger and where they work cohesively to achieve the objectives of
the organization for the greater good.
1. Understand the variety:
CSR is an umbrella term that many companies use to describe a variety of activities. To
some businesses, CSR can refer to their sustainability efforts (minimizing their
environmental footprint), their investment in community initiatives, their employee
volunteerism, or the management of their corporate foundations. You could also be
consulting or advising corporations on their CSR efforts.
Focus on skill set:
Companies want to know what you can do for them, and how your unique skill set will be
beneficial for the company. In CSR it’s about knowing how to communicate well and turn
insights and research into compelling cases in presentations, writings and conversations. There
always needs to be a business case for why things should be done, with small CSR budgets, it is
important that you can be resourceful and connect the dots.
Interpersonal: CSR leads are required to work across departments and are responsible
for communicating and collaborating with others. CSR is not always in an established
department, so you need to rely on your relationships to get things done. You have to be a
visible leader and able to rally the troops.
Communication: Knowing how to communicate well, both verbally and written is a
critical must-have skill for a career in corporate social responsibility. You are responsible
for communicating everything from the business case to your impact and need to be able
to tailor the message to different audiences and stakeholders.
Systems thinking and connecting the dots: CSR is a cross sectoral and often requires
partnerships with other organizations. Being able to see the big picture and explain how
your organization fits into the greater cause will be important.
Business Acumen: Strategic thinking, sustainability, research, analytics, and marketing
are some of the most common skill-sets looked for in a CSR role (dependant on the
company).
Interpersonal: CSR leads are required to work across departments and are responsible
for communicating and collaborating with others. CSR is not always in an established
department, so you need to rely on your relationships to get things done. You have to be a
visible leader and able to rally the troops.
Communication: Knowing how to communicate well, both verbally and written is a
critical must-have skill for a career in corporate social responsibility. You are responsible
for communicating everything from the business case to your impact and need to be able
to tailor the message to different audiences and stakeholders.
Systems thinking and connecting the dots: CSR is a cross sectoral and often requires
partnerships with other organizations. Being able to see the big picture and explain how
your organization fits into the greater cause will be important.
Business Acumen: Strategic thinking, sustainability, research, analytics, and marketing
are some of the most common skill-sets looked for in a CSR role (dependant on the
company).
Corporate Knights
Stanford Social Innovation Review
CSR wire
Triple Pundit
3bl
Aspen Institute
Net Impact
Boston College Centre for Corporate Citizenship
Conclusion:
Social workers should be known about the particular issues with deep learning many when at the
time of working areas and then our working to change to the sustainable development for people
well-being in the society. So as a social worker must to be develop the interpersonal skills which
working corporate and within the groups.
8. EXPLICATE THE NEED FOR PUBLIC PRIVATE PARTNERSHIP?
Introduction:
MCA forms the core of public private partnership (PPP) projects in India. The MCA
spells out the policy and regulatory framework for implementation of a PPP project. It
addresses a gamut of critical issues pertaining to a PPP framework like mitigation and
unbundling of risks; allocation of risks and returns; symmetry of obligations between the
principal parties; precision and predictability of costs & obligations; reduction of
transaction costs and termination. The MCA allocates risk to parties best suited to
manage them.
Planning Commission developed the first version of the Model Concession Agreement
(MCA). This was done considering the need to standardize documents and processes for
the PPP framework in the country for ensuring uniformity, transparency and quality in
development of large-scale infrastructure projects.
Subsequently, the Planning Commission had developed various other versions of the
MCA considering the different PPP modes like Built Operate Transfer (BOT) (Toll),
BOT (Annuity), Design, Build, Operate and Transfer (DBOT) and Operate Maintain and
Transfer (OMT) addressing to a significant extent, the changing needs of the sector.
The public private partnership is a government and business traders involving area. It is a
good though sometimes failure. It is neither good or bad although the project can be a
success of a failure. The term PPP describe a contract between public and private entities.
The public entity lends money and support to the partnership because it plans to receive
some public use out of the project. For example, roads, sewers, parking and public
transit.This time it is useful for covid 19 related environmental development work.
10. EXPLAIN THE COMPANIES ACT (CLAUSE 135) AND SCHEDULE VII ?
Corporate Social Responsibility:
Every company having net worth of rupees five hundred crore or more, or turnover of rupees one
thousand crore or more or a net profit of rupees five crore or more during any financial year shall
constitute a Corporate Social Responsibility Committee of the Board consisting of three or more
directors, out of which at least one director shall be anindependent director.
The Board's report under sub-section (3) of section 134 shall disclose the composition of the
Corporate Social Responsibility Committee.
The Corporate Social Responsibility Committee shall,
Formulate and recommend to the Board, a Corporate Social Responsibility Policy which
shall indicate the activities to be undertaken by the company as specified in Schedule VII;
recommend the amount of expenditure to be incurred on the activities referred to in
clause (a); and
monitor the Corporate Social Responsibility Policy of the company from time to time.
The Board of every company referred to in sub-section (1) shall
formulate and recommend to the Board, a Corporate Social Responsibility Policy which
shall indicate the activities to be undertaken by the company as specified in Schedule
VII;after taking into account the recommendations made by the Corporate Social
Responsibility Committee, approve the Corporate Social Responsibility Policy for the
company and disclose contents of such Policy in its report and also place it on the
company's website, if any, in such manner as may be prescribed; and
ensure that the activities as are included in Corporate Social Responsibility Policy of the
company are undertaken by the company.
The Board of every company referred to in sub-section (1), shall ensure that the company
spends, in every financial year, at least two per cent of the average net profits of the Company
made during the three immediately preceding financial years,in pursuance of its Corporate Social
Responsibility Policy:
Provided that the company shall give preference to the local area and areas around it
where it operates, for spending the amount earmarked for Corporate Social Responsibility
activities:
Provided further that if the company fails to spend such amount, the Board shall, in its
report made under clause (o) of sub-section (3) of section 134, specify the reasons for not
spending the amount.
Schedule VII:
The Policy recognizes that corporate social responsibility is not merely compliance; it is a
commitment to support initiatives that measurably improve the lives of underprivileged by one
or more of the following focus areas as notified under Section 135 of the Companies Act 2013
and Companies (Corporate Social Responsibility Policy) Rules 2014:
1. Eradicating hunger, poverty and malnutrition, promoting health care including
preventive health care and sanitation including contribution to the Swachh Bharat Kosh
set-up by the Central Government for the promotion of sanitation and making available
safe drinking water.
2. Promoting education, including special education and employment enhancing vocation
skills especially among children, women, elderly and the differently abled and livelihood
enhancement projects.
3. Promoting gender equality, empowering women, setting up homes and hostels for
women and orphans; setting up old age homes, day care centres and such other facilities
for senior citizens and measures for reducing inequalities faced by socially and
economically backward groups;
4. Ensuring environmental sustainability, ecological balance, protection of flora and
fauna, animal welfare, agroforestry, conservation of natural resources and maintaining
quality of soil, air and water including contribution to the Clean Ganga Fund set-up by
the Central Government for rejuvenation of river Ganga;
5. Protection of national heritage, art and culture including restoration of buildings and
sites of historical importance and works of art; setting up public libraries; promotion and
development of traditional arts and handicrafts;
6. measures for the benefit of armed forces veteran, war widows and their dependents;
7. Training to promote rural sports nationally recognized sports and Olympic sports;
8. PM Relief fund: contribution to the Prime Minister's National Relief Fund or any other
fund set up by the Central Government for socio-economic development and relief and
welfare of the Scheduled Castes, the Scheduled Tribes, other backward classes,
minorities and women; and
9. contributions or funds provided to technology incubators located within academic
institutions which are approved by the Central Government;
10. Rural development projects.
11. Slum area development
Explanation. —For the purposes of this item, the term ‘slum area’ shall mean any area
declared as such by the Central Government or any State Government or any other
competent authority under any law for the time being in force.
a. In item (i), after words "and sanitation", the words "including contribution to the
Swach Bharat Kosh set-up by the Central Government for the promotion of
sanitation" shall be inserted;
b. In item (iv), after the words "and water "the words "including contribution to the
Clean Ganga Fund set-up by the Central Government for rejuvenation of river
Ganga" shall be inserted;
c. (Amendment Dated 30.05.2019) In exercise of the powers conferred by sub- section (1)
of section 467 of the Companies Act, 2013 (18 of 2013), the Central Government hereby
makes the following further amendments to Schedule VII of the said act, namely :- In the
said Schedule VII, after item (xi) and the entries relating thereto, the following item and
entries shall be inserted, namely.
d. Disaster management, including relief, rehabilitation and reconstruction activities.
Amount spent in above activities are qualified as CSR activities the interpretation of Sch. VII is
broad and open and its scope is wide to help of Corporates.
Background:
Per Section 135 of the Companies Act ("CSR provisions"), every company with net
worth of INR 500 crore, or turnover of INR 1000 crore or more or net profit of 5 crore or
more is mandated to spend 2% of average net profit of the preceding three (3) years on
corporate social responsibilities/CSR activities.
Since the time CSR provisions were first introduced, the list of CSR activities
enumerated under Schedule VII of the Companies Act have been amended by the
government from time to time. Most of the items enumerated under Schedule VII since
its inception has been framed around activities pertaining to social welfare and charitable
activities with key focus on eradicating extreme hunger and poverty, promotion of
education, gender equality and empowering women, reducing child mortality, improving
maternal health, ensuring environmental sustainability and protection of national heritage
amongst others.
For instance, the pre-amended item (ix) under Schedule VII of the Companies Act
pertained to contributions and funds that could be made to technology incubators located
within academic institutions.
Expansion of schedule VII
Vide the recent amendment, item (ix) of Schedule VII has been further expanded and
substituted with earlier entries as follows:
a. Incubators funded by the Central Government or State Government or any agency or
b. Public Sector Undertakings ("PSUs") of Central Government or State Government, and
c. Public funded universities such as Indian Institute of Technology (IITs), National
Laboratories and
d. Autonomous Bodies which have been established under the auspices of Indian Council of
Agricultural Research (ICAR), Indian Council of Medical Research (ICMR), council of
Scientific and Industrial Research (CSIR) Department of Economic Research (DAE),
Defense Research and Development Organization (DRDO), Department of Science and
Technology (DST), Ministry of Electronics and Information Technology.
e. Further, the incubators, agencies, PSUs, universities and autonomous bodies should
primarily be engaged in conducting research in science, technology, engineering and
medicine aimed at promoting Sustainable Development Goals (SDGs).
Analysis:
Since the commencement of the CSR provisions, India Inc. has cumulatively spent close
to 7B$ on legally mandated CSR activities under the provisions of the Companies Act.
The spending for listed companies on CSR accounted for 2/3 rd of the entire available CSR
pool while unlisted companies accounted for the remaining part.
For instance, since the inception of CSR provisions, CSR expenditure by Bombay Stock
Exchange (BSE) and National Stock Exchange (NSE) listed companies have witnessed a
steady expenditure growth in percentage points. However, CSR expenditure were still
more directed towards charitable activities like education, health, vocational training with
few items under Schedule VII getting more precedence over others. While education and
vocational training have traditionally been more preferred, CSR expenditure towards
sanitation, yoga, disaster relief, sports and community development etc. have also seen a
steady rise.
However, contributions or funds received by technology incubators under CSR
provisions has not received much traction. At closer look at India's budgetary norms
indicate that government's spending on R&D in terms of percentage of GDP has largely
been stagnant at 0.7%1 which pales in comparison to industrialized economies across the
globe.
Private sector has traditionally lacked behind public sector in terms of investments or
support in R&D in India. However, there has been a growing concern that without private
sector's increased participation, R&D in the field of science and technology, medicine,
engineering might not entirely take-off.
Vide the recent amendment, it can be seen that the focus of the government has shifted
from solely promoting welfare projects to research in technology, medicine and other
sectors. The recent initiative seems to also be aimed at increasing collaborative research
of private companies in conjunction with publicly funded institutions. Additionally, it
would "open up a substantial corpus of funds for state-sponsored incubators and start-ups
currently being mentored" by them in not only technological sector as contemplated by
the previous norms but also in a variety of sectors now 2.Increased funding in research is
expected to lead to technological advancement and propel the growth of start – up
ecosystem in India.
Conclusion:
While a few companies have made contributions into government-affiliated technology
business incubation ("TBIs") centres as part of their CSR mandate in the past, time is
right to allow more public-private participation in R&D. And with the recent amendment,
the scope and potential impact of private participation in R&D using CSR funds certainly
looks encouraging.
The amendment is a step in the right direction, and particularly in recognizing private
sector's role in spurring innovation in the field of science & technology and allied areas.
Increased private participation in R&D will certainly spur growth in the economy.
It is quite obvious that the government is aiming to streamline the processes which
contribute to economic growth, and by allowing CSR contributions towards market-led
R&D, the government seems to acknowledge the endogenous growth theory which lays
emphasis on R&D and improvements in human capital accumulation as important
determinants in shaping up long-term economic growth.