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More professionals than ever are remote workers. Companies are supporting this trend to provide
flexibility, which is seen as more important than ever. In some sectors, it is the most effective way
to access a global talent pool.
For employees in big companies, remote work — also known as telecommuting — is giving people
the option of 30 more minutes in bed or with their families instead of 30 minutes or more
commuting. Giving your team the ability to reduce the amount of time they spend stuck in traffic
is a great way to keep them happy and engaged for longer.
But what if you — as a manager or business owner — don’t believe or agree with the concept of
remote working? Would you prefer your team in the office during working hours? Or if you do
allow remote work, is micromanaging — or “checking in with” your team — your preferred
management style?
In this article, we put some myths to bed and talk about ways managers can let go of the
micromanaging approach and trust those remote workers to get on with work. Let’s start with 10
myths that need debunking about remote workers.
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5/17/2020 How to Manage Without Micromanaging: Top 10 Working Tips
Studies show that free from the distractions of an office environment, sometimes known as the
“cake in the break room effect”, remote workers are more efficient, work harder and are able to
focus more effectively.
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5/17/2020 How to Manage Without Micromanaging: Top 10 Working Tips
A Harvard Business Review study found that productivity increases by 13.5% when companies
implement a remote working policy.
One reason for this is that remote workers are often concerned that managers may not think
they’re as productive as colleagues they can see and interact with, so they work even harder as a
result.
People who need the constant company and supervision of others aren’t likely to cope well as a
remote worker, so they’re unlikely to apply for those sorts of roles.
Managers therefore need to trust that they’ve hired the right people for the work. Results will
show whether they are right. It won’t take long to see who’s available for calls and meetings during
their respective working hours (depending on time zones).
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5/17/2020 How to Manage Without Micromanaging: Top 10 Working Tips
Studies also show the regular enough contact with a manager, such as daily or weekly, can
increase productivity as much as 52%. However, contact doesn’t need to be more than that,
except when needed, as that would take us into the territory of micromanaging and might have a
negative impact on productivity.
As an employee, you can put IT policies and systems in place, such as a VPN and two-factor
authentication, to secure the data that is going between internal and external networks and
systems.
When you are working with freelancers, if you are worried about data security, you can ask that
they put similar systems in place, or they can be given access to your own systems to safeguard
customer data and sensitive information.
remote teams scattered around the world, always talk about the key role that communication
plays in keeping teams strong.
@anniespratt — Unsplash
When you’ve got a remote team, you need systems and policies in place to encourage and
support consistent communication. Everything from daily to weekly project updates, to instant
message chat sessions, off-site team meetups and even time for casual Skype catchups are
encouraged.
Make sure people get to know one another. Encourage conversations. This makes up for some of
what is lost when people aren’t in the office together: non-verbal communication and
unexpected chats.
From poor connections to pointless conversations, periods of silence and people being on the
call and forgotten about. Most of the time, those who aren’t talking are busy doing something
else and only half-listening.
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5/17/2020 How to Manage Without Micromanaging: Top 10 Working Tips
Set out an agenda. Send out and receive as much information beforehand, so that a virtual
meeting is a chance to discuss ideas and solve problems, not catch everyone up on something
that could be sent via email, Slack or Telegram. Have an etiquette, a rule book for these meetings,
and for the sake of everyone, stick to it.
As a manager, you’ve got the power to make virtual meetings feel real for everyone involved and
foster a real productivity boost.
With the right tools and technology (Skype, Zoom, etc.), you can make a video conference call
one of the most effective moments in the week. Make sure everyone has high-quality
headphones, a broadband connection, video and somewhere quiet where they can join in on the
call.
For other remote workers, routine and a mix of locations, from co-working spaces to coffee
shops, give them some variety, with meetings and days on-site for a change of pace. Everyone
takes a different approach to this and finds a way that works for them, their employers or clients.
Businesses save money when a percentage of the workforce is remote, reducing the need for as
much office space on-site and making office costs more efficient.
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5/17/2020 How to Manage Without Micromanaging: Top 10 Working Tips
Sure, those “water cooler” and “cake in the break room” chats — and actual cakes — are part of
what makes office life more fun. And it’s a shame when that isn’t always possible when some of
the team are off-site — or the whole team is, because there isn’t an office.
Team members make more of an effort to get to know one another across digital channels. And
when there is a chance of meeting up, either socially or to discuss a project, or a few days
together in the office, it bonds a team closer.
Companies with completely remote teams, such as Buffer, are said to have amazing company
cultures even though they have no office, and they continue to grow successfully and are making
a successful profit.
@bruno_nascimento — Unsplash
Remote workers who are always working are probably not as productive and effective as those
with a more rigorous work-life balance. As a manager, support and encourage that to ensure
productivity and employee is maintained consistently.
Once managers break away from the idea that remote workers are lazy, or don’t even bother
getting dressed, productivity and other studies will show that remote workers are focused,
productive and effective members of the team, wherever they are and whatever timezone or
country they’re working in.
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5/17/2020 How to Manage Without Micromanaging: Top 10 Working Tips
If you can’t trust someone enough to work at home, what would stop them from simply looking
busy in the office? If everyone is typing away, how are you to know whether they’re messaging
friends in another country or actually working?
So, assuming you do trust your team enough to work remotely, here are ten ways you can avoid
micromanaging them and encourage higher levels of productivity.
Make sure that employees and freelancers are able to come to you early when there is a problem.
The earlier a problem is raised, the sooner a solution can be found that could prevent it from
becoming a more serious issue down the road.
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5/17/2020 How to Manage Without Micromanaging: Top 10 Working Tips
Problems that need solving can encourage managers to think they need to start micromanaging.
But that isn’t the case. Keep in regular contact, give them the support they need to solve
problems themselves and only start to worry if employees aren’t coming to you with problems.
That is often a sign that you might micromanage too much and trust too little.
Instead, invite employees to share opinions and ideas on what will work for them, how you can
get the best out of them and encourage the creation of a process that works for everyone.
In a management role, micro-managing and not trusting your team is one weak spot that many
accidentally fall into. Or you may have other weak spots, such as worrying too much or not
trusting remote employees enough.
Do your best to identify yours and find ways to work around the problem, reduce it, and if you
can, ask for feedback from your team and then find solutions that mitigate and reduce this weak
spot gradually.
Slowly learn to let go. Learn to ping your team less often — instead, set regular check-in times —
and if you can, start to delegate aspects of your role when teams are large enough and they
clearly need less direct supervision.
Learn to trust them and allow them to solve problems, while always being there through an open
door and consistent communication policy.
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5/17/2020 How to Manage Without Micromanaging: Top 10 Working Tips
Pursuing perfect can give team members a fear to innovate, to try or even to make mistakes. This
can cause rounds of endless revisions and project creep, ultimately costing valuable time and
money.
If you create the right culture and communication environment for everyone, then you can be
more confident that they are working within the guidelines that you would want, thereby
avoiding the need to micromanage.
This way, others can see that people who work hard and deliver results are rewarded with more
responsibility, and ultimately, the potential for promotions and career advancement.
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5/17/2020 How to Manage Without Micromanaging: Top 10 Working Tips
Smart remote leaders who set expectations from the start, allow for a clear accountability
structure that directly defines the objectives and requirements of the assigned tasks. It reduces
everyone’s anxiety because there is a clear operating structure with measurable deadlines and
deliverables. By creating clear objectives, providing good support, building trust and staying in
touch, remote team leaders can inspire loyalty, build an engaged team culture AND improve
everyone’s quality of life, including their own, in the process.
In some cases, when delegating, you need to give them more authority and responsibility than
you feel comfortable with, in order to see how they do and whether they can be trusted with
more.
Trusting a remote team isn’t always easy. As a manager, you might find letting go and delegating
difficult.
But unless you believe the team is working — and push those myths aside in your mind — then a
remote team is never going to be as productive as you need without the right support and culture
in place; all of which starts with you as an effective manager.
https://youteam.io/blog/how-to-stop-micromanaging-remote-employees/ 10/26
5/17/2020 How to Manage Without Micromanaging: Top 10 Working Tips
Mary Atamaniuk
Mary Atamaniuk is a digital content strategist at YouTeam — a curated b2b tech talent
marketplace that matches businesses with dedicated development teams from pre-vetted
software outsourcing agencies.
Mary's areas of interest include digital marketing, tech entrepreneurship, and influencer blogging.
27 Quotes on Remote Work, Digital The Power of Standing Out: Things CEOs of
Nomadism, and Work-Life Balance Remote Companies Do Differently
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