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ASSIGNMENT: 1
SUBMITTED BY:
ANUSHKA NARAYAN
B. F.TECH
SEMESTER: 6
HUMAN RESOURCE MANAGEMENT
DEFINITION
HRM is a series of integrated decisions that form the employment relationships; their quality
contributes to the ability of the organizations and the employees to achieve their objectives.
HRM is concerned with the people dimensions in management. Since every
organization is made up of people, acquiring their services, developing their skills, motivating
them to higher levels of performance and ensuring that they
continue to maintain their commitment to the organization are essential toachieving
organizational objectives. This is true, regardless of the type of the organization –
government, business, education, health, recreational, or social action.
HR Activities
Human resources (HR) professionals conduct a wide variety of tasks within an organizational
structure. A brief review of the core functions of human resource departments will be useful
in framing the more common activities a human resource professional will conduct. The core
functions can be summarized as:
Staffing
This includes the activities of hiring new full-time or part-time employees, hiring contractors,
and terminating employee contracts
Staffing activities include:
Identifying and fulfilling talent needs (through recruitment, primarily)
Utilizing various recruitment technologies to acquire a high volume of applicants (and
to filter based on experience)
Terminating contracts when necessary
Maintaining ethical hiring practices and aligning with the regulatory environment
Writing employee contracts and negotiating salary and benefits
Development
On-boarding new employees and providing resources for continued development is a key
investment for organizations, and HR is charged with maintaining a developmental approach
to existing human resources.
Development activities include:
Training and preparing new employees for their role
Providing training opportunities (internal training, educational programs,
conferences, etc.) to keep employees up to date in their respective fields
Preparing management prospects and providing feedback to employees and
managers
Compensation
Salary and benefits are also within the scope of human resource management. This includes
identifying appropriate compensation based on role, performance, and legal requirements.
Compensation activities include:
Setting compensation levels to match the market, using benchmarks such as industry
standards for a given job function
Negotiating group health insurance rates, retirement plans, and other benefits with
third party providers
Discussing raises and other compensation increases and/or decreases with employees
in the organization
Ensuring compliance with legal and cultural expectations when it comes to employee
compensation
Safety and Health
Achieving best practices in various industries include careful considering of safety and health
concerns for employees.
Safety and health activities include:
Ensuring compliance with legal requirements based on job function for safety
measures (i.e. hard hats in construction, available counseling for law enforcement,
appropriate safety equipment for chemists, etc.)
Implementing new safety measures when laws change in a given industry
Discussing safety and compliance with relevant government departments
Discussing safety and compliance with unions
Employee and Labor Relations
Defending employee rights, coordinating with unions, and mediating disagreements between
the organization and its human resources is also a core HR function.
Employee and labor relations activities include:
Mediating disagreements between employees and employers
Mediating disagreements between employees and other employees
Considering claims of harassment and other workplace abuses
Discussing employee rights with unions, management, and stakeholders
Acting as the voice of the organization and/or the voice of the employees during any
broader organizational issues pertaining to employee welfare
K Narayan- PRESIDENT HR
“WE BELIEVE THAT EVERY WOMAN HAS INFINITE ENERGY (SHAKTI), AND THROUGH AN
INNOVATIVE PROGRAMME CALLED ‘SHAKTI’, WE INSPIRE THEM TO MANIFEST THE SAME. THE
DUAL OBJECTIVE OF ‘SHAKTI’ IS TO CREATE POWERFUL WOMEN LEADERS AND DEVELOP MEN
LEADERS TO USE THAT FEMININE ENERGY”
‘Shakti’, which is now in its third month, promises to inspire more than 150 leaders through
powerful sessions. Different forms of ‘Shakti’ or the energy possessed by Durga, are tapped
and focussed on each month. The purpose of this nine-month programme is to develop the
same energies (one character each month) in each of the women in the workforce.
‘Shakti’s’ success depends upon the mindset of the men in the organisation. “We are
sensitising the men to deal with biases and understand women better. Though it is too early
to talk about the outcome, discussions with senior management teams are helping us identify
and reform biased attitudes— from hiring and promotion to giving them importance in
meetings. This, along with feedback from women is helping us create a circle of action,”
enthuses Narayan.
Employee Engagement
Raymond believes that employee involvement is the key to continuous improvement, sound
decision-making and developing an open and transparent organization. Open forums provide
opportunities to employees to share their views regarding people policies. This ensures a
foundation of people centric policies. An online HR Manual brings transparency in HR
processes. Latent creativity among organizational members is tapped through initiatives like
Kaizen, Quality Circles and Suggestion Schemes in units.
The Raymond Interchange, a think-tank of the Co's top management group, is an on-going
initiative which harnesses the collective views on business strategy and is one of the drivers
of employee involvement. Usage of the internal branding concept throughout the Group also
plays an important role in driving employee involvement.
New Raymond
Directly relating employee engagement to business outcome, the new Raymond has seen
phenomenal growth. It has looked at key business deliverables and based its engagement
initiatives around that. Based on an extensive survey of employee feedback, new polices were
formulated to transform the culture and in the last five years the market cap has trebled.
There is enough objective proof that employee-engagement initiatives have helped improve
performances and that has taken the growth curve upward.
EMERGING LEADERS PROGRAM
The Company is persevering to create a talent pipeline for functions and business to disrupt
its processes. “We are looking at creating a pool of 20–25 young leaders over the two to three
years. There is a robust selection process in place for it with a three-fold approach of three
Es— education, experience and exposure,” explains Narayan.
Raymond has curated a separate offering to create functional and business leaders through
learning programmes at Cambridge University, stints outside the industry, and association
with NGOs to create holistic leaders. The programme is divided into phases. The first nine-
month phase is over and now the second phase is on. The Company has tied up with Cornell
University, and sent a cohort of 20–25 people for a field immersion to understand different
markets and the latest developments in the retail and digital spaces.
One of the most empowered organizations in terms of decision making down the line.
EMPLOYEE BENEFITS
Wherever Raymond has created industry and employment, it has also provided educational,
housing, recreational and spiritual support systems for its people. Employees' children have
the facility to enroll themselves in the schools run by the J.K. Trust, at 50% of the fees. In many
cases, children's education is absolutely free. From subsidised transport facilities or
availability of Raymond products at concessional rates to its employees; the company always
strives to make employees feel a part of the large Raymond family. A 401(k) plan allows both
employer and employees to contribute toward retirement while reducing the current tax
burden of both. Because employees are actively involved as participants, 401(k) plans
typically have a high visibility level in terms of the employee’s perception of the benefit being
provided by the employer.
BENEFITS:
Medical and Rx Plan options including a Consumer Driven Health Plan with Health
Savings Account
Wellness Support
Dental and Vision Plan options
Employee Assistance Program (EAP)
Flexible Spending Accounts (FSA) for medical and dependent care
Life Insurance and AD&D, and the option to purchase additional life/AD&D insurance
on a voluntary basis
Short-Term and Long-Term Disability
Comprehensive 401(k) retirement plan
Profit Sharing Plan based on annual profitability
Long-Term Care Insurance
Vacation, Sick, Personal & Volunteer Time
Company Paid Holidays
Tuition Aid Program
MICROSOFT
Microsoft is known for being one of the ideal places for working. The organization has won
various awards for its commitment towards diversity, flexibility within working arrangements
and innovations. Microsoft has always been a market leader in the context of its revenue. The
company has been able to generate average annual revenue of $15 billion, while having a
total of 80,000 employees in its workforce across the world (Bloomberg, 2019b). Such
statistics make the company one of the biggest and best technology firms of the world.
It has been inferred in this human resources management in microsoft employees of the
company have the access to most of the existing resources, from periodical libraries, to source
code libraries and intranet to research laboratories. The work of the manpower of Microsoft
is considered to be on technology’s cutting-edge and personally challenging. According to the
belief of the company, the employees are provided with whatever technologies and tools they
require for the achievement of the best possible outcomes; and the employees of the
company are expected for creating entertainment and software products which can
potentially be sold for millions of copies across the globe. At most of the locations, the office
campuses of the company are known for being the benchmark of technological hubs, with
forested trails, fir trees, basketball courts, shuttle buses, and even snow-capped mountain
vistas for the employees to use.
It is observed in this human resources management in microsoft primary recognition of the
employees of Microsoft is known as an intellectual fuel and the workers are provided with
numerous beneficial resources and plans. Such aspects have been designed for retaining the
employees. The Chief of Human Resource of the organization, who joined in 2005, began
reshaping the HR strategies of the company for making their more customized and innovative
for individual employee requirements. As a Human Resource perspective, the primary
emphasis was project the company as one that is driven by its employees. As a business
organization, the company offers a high amount of flexibility to its employees and workers in
the form of flexible benefit plans and flexible working arrangements. These practices of the
company have widely been considered as one of the best employer and HR practices by
companies and employers.
HUMAN RESOURCE STRATEGY
According to this human resources management in microsoft performance cultural model has
been adopted by the Microsoft Corporation as the best approach for driving its success. All
the important human metrics have been measured and categorised in accordance with the
growth pyramid. The amount of investment made by the company in the internal and external
surveys is quite substantial can put raise the company in the form of a leader in this context
across the whole industry. In the contemporary times of organisational restructuring and
reception, human resource is expected by businesses for understanding and manpower needs
of the organisation, helping in the development of strategic plans in the context of the
employees, identification of issues and problems related to talent before the business of the
organisation is impacted by them and very importantly, identification of new and emerging
business strategies. At the Microsoft Corporation, the Human Resource Department is made
responsible and accountable for the maximization of the value of its manpower asset for
driving the success of the organisation. The core functions of human resource managers, and
the practices and procedures of the same have been divided among the structures of the
vertical tower for making sure that the flow of information is easier and transparent. The
functions which irrelevantly independent also help the business needs of Microsoft to be
more closely measured and aligned from the perspective of a functional unit. The
management of Microsoft often refers its organizational cultural as facilitative. The company
has made significant amount of investment towards the development of its workers and
employees and provides high amount of support for the optimum career growth of its
workforce.
EMPLOYEE SATISFACTION
Microsoft attempts at catering the requirements of its workers and employees by recognising
the fact that majority of them are comprised of fresh college graduates. This is the reason
why Microsoft sets up its offices in the form of campuses instead of just parking space and
work space. The environment that is provided by Microsoft includes every individual
employee having the freedom of decorating their workspace according to their will. Microsoft
has been providing its employees with employee satisfaction by the means of giving them the
opportunity for development and growth. Employee satisfaction as afforded by the company
by the means of encouragement of horizontal transfers and encouragement of the employees
for developing themselves by changing jobs. The top level management of the company is
required for coaching the lower level of management and helping them in their development
and learning. Such practices have been designed by the company for increasing the
satisfaction and commitment of the employees towards the company, while maintaining the
same level of spirit which was present when the organisation was born. Three aspects of tasks
which impact the level of job satisfaction of an organisation are the tasks perceived value,
physical strain degree and job complexity. Such aspects are managed by Microsoft by making
sure that the perceived value of the tasks remains high and by providing high complexity to
the high achievers. The communication of such high value takes place within the organisation
by the means of culture which has been maintained by the company since a very long time.
Microsoft is one of the biggest tech companies in the world and it offers some of the best
employee benefits in the industry. Employees are given every coverage that ensures their
financial, personal, and professional wellbeing. Some of the most-known benefits at
Microsoft include the following:
An excellent medical insurance plan that includes Dental and Vision coverage.
Microsoft pays the full premiums for the medical plan.
The company gives a 50% 401 (k) match. All contributions are 100% vested right from
the start.
15 days of paid vacation, 10 paid sick days, 10 paid holidays, and 2 paid personal days.
20 weeks of fully paid maternity and 12 weeks of fully paid paternity leave.
Employees get 4 paid weeks off for looking after a dependent with a serious illness.
Microsoft gives Employee discounts on its products.
You can buy company shares at a 10% discount.
The company has an excellent self-contained Campus. Workers at Microsoft’s corporate
headquarters in Redmond, Washington, work on a modern campus surrounded by gardens
and wooded walkways. They can walk or jog along these paths during a break or before
work. The campus is beautiful. It features waterfalls, lakes, evergreens, and many outdoor
seating areas. Employees can use an on-site baseball field, soccer field, tennis court or
outdoor workout area. There is a treehouse office space that any worker can use.
A mall named the Commons sits in the middle of the campus. It provides shopping and dining
options, a bank branch and a post office for all Microsoft employees. The campus also has
gyms, showers, nap rooms, game rooms and several places to eat.
An on-site bus takes workers from one building to another. There is also a visitors’ center on
the campus. Members of the public can learn about Microsoft and purchase Microsoft
products here.
Employees also have on-sight medical services. There are two clinics; one is on the Redmond
campus. The other is in California. The full-service health center provides urgent care, physical
therapy and prescriptions for all workers. It has physicians, nurse practitioners, nurses,
pharmacists and chiropractors on staff.
Employee
Description
Benefits
Wellness The company will reimburse employees up to $800 per year for
Programs wellness-related expenses.
24-Hour Nurse 24-Hour Nurse Line helps employees make health care decisions,
Line anytime and anywhere.
Employee Stock Employees receive 10% off company stocks through this program.
Purchase Plan
Financial Planning Resources to help employees plan for their financial future.
Paid Time Off Employees receive 15 paid vacation days, 10 paid sick-leave days,
10 paid U.S. holidays, plus two personal days every year.
Parental Leave 20 weeks of paid time away for birth mothers and 12 weeks of fully
paid parental leave for all other new parents, including adoptions
and foster placements.
Caregiver Leave Take four weeks of fully paid leave to care for an immediate family
member with a serious health condition.
Tuition Assistance For employees studying a course related to the Microsoft business.