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05-May-2020
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permitted.
QMF-0037-COR-EN Rev:6 i
TABLE OF CONTENTS
1. EXECUTIVE SUMMARY..................................................................................................................... 1
2. INTRODUCTION ................................................................................................................................. 4
4. DETAILED FINDINGS......................................................................................................................... 8
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1. EXECUTIVE SUMMARY
This assessment is a:
Details of the scope of the assessment, assessment team, methodology, interviewees and documents
reviewed are included in section 2 of this report. Detailed findings and recommendations in respect to each
of the assessment criteria are included in Section 4.
1.2 Strengths
No key strength was identified.
In summary, there are four (4) Non-conformances, one (1) Observations and one (1) Areas for Improvement
established through the findings, these are:
A. Engineering Delivery:
- - X -
Process
X X - -
Mechanical
X X - -
Piping Engr
X X X -
Piping Design
X X X -
Electrical
X - - X
Instrument
X X X X
Structural
X X X -
Safety
Remark: This is high level summary finding based on sampling approach where
auditor uses random sampling.
QMF-0037-COR-EN Rev:6 2
1.4 Observations (OBS) and Areas for Improvement ( AFI)
Apart from the abovementioned findings, followings Observations and Areas for Improvement are also
identified:
• Some discipline use Black colour for signature, whereby standard practice for wet signature is
using Blue colour.
• Some discipline using Initial and some using Signature on title block. (inconsistency practice).
>>>>Check Print
>>>>SUPERSEDED
>>>>Client Comment
We welcome a discussion on any of the report findings and associated risk rankings. On receipt of
feedbacks, the assessment Team Leader will update and issue the final Report and Action Plan.
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2. INTRODUCTION
• Evaluate the implementation of Project Quality Management System, including Actions Tracking (e.g.
TQ/TDR, workshop actions etc.)
• Assess availability and accessibility of Codes and Standards.
• Assess the establishment of key project deliverables according to SoW.
• Assess the adequacy and effectiveness of design management system (including design checking and
change control) in electronic implementation.
• Assess the effectiveness of Document Control process requirement
Name Title
Mohamad Embong Chief Executive Officer
Paul Cleary Chief Operating Officer
• Engineering Delivery
• Design Basis (Input)
• Design Control and Review
• Management of Change (including Design Change Control)
• Workshop / Review - Actions and Close-Out
The fact that it is a schedule driven project, this assessment examined the degree of project compliance
towards relevant plans under the pressure of schedule.
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2.4 Assessment Team
The review team was comprised of:
Name Title
Ho Hak Cheang Lead Assessor
Neil Demaisip Observer
Halimatus Saadiah Shamsuri Observer
2.6 Methodology
The assessment was carried out using a risk based assurance methodology. The assessment was
completed by review of key documentation and by conducting interviews with selected personnel with
questioning based on the detailed scope provided in section 2.2 above. Additionally, the provision of
objective evidence was requested to confirm that stated practices were being followed and key
documentation was reviewed and found to be suitable and implemented.
Findings were assessed in accordance with the Risk Matrix as shown in APPENDIX D: Risk Matrix, and
ranked either: Extreme (E), High (H), Medium (M) or Low (L). High and Extreme risk items will generally be
subjected to Root Cause Analysis.
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3. ACTION REQUESTS – NONCONFRMANCE, OBSERV ATIONS,
ARE AS FOR IMPROVEMEN T
Consequence: Likelihood:
Risk: Medium
[Minor] [Might]
Consequence: Likelihood:
Risk: Medium
[Moderate] [Might]
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3.3 Check Print – Document and Draw ing
Consequence: Likelihood:
Risk: Medium
[Minor] [Might]
Consequence: Likelihood:
Risk: LOW
[Minor] [Unlikely]
Description of 1. Structural – Some Check Print records saved in Engineering Drive instead of
Issue/Opportunity: Project Folder.
2. Instrument – Check Print records and native file saved in GID Server instead
of Project Folder
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4. DETAILED FINDINGS
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# Risk Control Assessment Procedure/Criteria Results AR Ref
4.1.2 Engineering fails to ▪ Engineering maintains the ▪ Check if the Check Print process 1. It was noted IFR checking process was carried out and NC #03
maintain the quality of its quality of its deliverables is implemented as per the was evidence by document and drawing Check Prints;
deliverables due to lack of through: procedure and with the changes were randomly verified.
consistent review and ▪ Self-checking availability of documents and - Process – “Backdrafted” column is signed however
approval process leading drawings check prints. “Backchecked” column not signed as claim combine
▪ Discipline checking
to re-work, and negative ▪ Check if the Color coding signed with “Engineering Checker” column.
impacts to schedule, ▪ Squad Check Reviews are - Electrical – IFR Check Print not available as claim
process is implemented as per
budget, customer established. combine IDC Check Print due to no comment during
the procedure and with the
satisfaction and/ or ▪ Check Prints process shall availability of color highlight. IDC.
reputation. be practiced together with - Structural – No indicate date on Check Print stamp
▪ Obtain and review the Customer
the color coding to ensure all and signature not available on “Engineering Checker”
comment copy on the
the comments are column on few samplings of Check Print where
deliverables and evident the
addressed in the next deliverables already issued IFR.
incorporation of the comments
revision/submission to - Structural – evidence GREEN highlight applies in
into next revision.
Customer. deliverables however “Backdrafted” column in Check
▪ References: Print no signed.
- Piping Design, Safety – Check Print stamp not
- ‘Document Checking
available.
and Approval
Procedure’ (MS-EP-
PRO-0075) 2. Checking Color coding employed in marking-up the
NC #02
- ‘Drawing Checking and documents and drawings were randomly verified.
Approval Procedure’ - Piping Engineering, Piping Design, Safety, Structural,
(MS-EP-PRO-0077) Electrical, Mechanical – YELLOW highlight for
- ‘Engineering Checking “Engineering Check” no practice.
and Stamps Standard’
(MS-EP-STD-0074)
- Squad Check Review
Matrix
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# Risk Control Assessment Procedure/Criteria Results AR Ref
4.1.3 Poor control and ▪ Project directory (Project ▪ Check if the project deliverables Sighted the location saved file were filed in the project drive NC #04
traceability of project folder) as stated in PEQP. record available in project folder ‘O:\412020xxx\412020-00080’. However:
documents e.g. original, as stated in PEQP. 1. Structural – evidence some of the Check Print records
working copy, mark-up saved in Drive N - Engineering Drive instead of Project
copy, design checking Folder.
records, client comment 2. Instrument – evidence the Check Print records and native
etc. due to ineffective e- file saved in GID Server instead of Project Folder.
filling management system
which leads to losing of
original deliverables,
records and incorrect
information / status.
4.1.4 The requirements for ▪ Drawing Checking and ▪ Check if Master and Superseded 1. Safety and Electrical - No indicate date on Master Copy NC #01
checking and stamps Approval Procedure (MS- stamps are being used in stamp.
applied as part of the EP-PRO-0077) engineering deliverables 2. Instrument (GID), Piping Engineering, Piping Design and
Engineering and Design ▪ Document Checking and Structural - Master Copy not available in project/discipline
▪ Check if engineering teams are
process to ensure that Approval Procedure (MS- folder.
aware of the usage of Master
deliverables are EP-PRO-0075) Note: Instrument (GID) do not have access to Aconex
Copy and Superseded stamps
appropriately checked and ▪ Engineering Checking and (EDMS) for downloading signed PDF as Master Copy.
▪ Confirm Master Copies are 3. Electrical and Mechanical – prepare Master Copy before
correct before being Stamps Standard (MS-EP-
available in all revision of Audit in discipline folder (e.g. save file date 1 day before
issued are defined. The STD-0074)
documents and drawings, Audit where the deliverables already issue 3 weeks back)
management of master
including Superseded Master
copies and check-prints
Copies.
associated with new
issues of deliverables are
not being followed.
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# Risk Control Assessment Procedure/Criteria Results AR Ref
4.1.5 Queries / deviations are ▪ Technical Query (TQ) and ▪ Check and confirm if Technical There was no TQ issued at the time of Audit for the Project.
not correctly resolved / Technical Deviation Queries are recorded and in the
addressed, closed out and Procedure (MS-EP-PRO- agreed format.
documented in a traceable 0070) ▪ Check if Technical Queries are
and easily retrievable ▪ Technical Query Form (MS- filled-up completely by the
manner. EP-FRM-0071) originator and responded by the
Client.
▪ Check and confirm if Technical
Queries are responded and
properly closed in the TQ form
and the relevant documents and
drawings.
4.1.6 Project fails to identify ▪ Holds and Assumptions ▪ Check if system for engineering Sighted HOLDs item managed by Process team in the IFR
engineering deliverables Management Procedure HOLDS management is deliverables where HOLDs List is include in the Project
that have missing finalized (MS-EP-PRO-0073) available. Document Template. The HOLDs is due to pending Vendor
information at the time of ▪ Check if engineering HOLDS are data.
AFC. Where the design is identified in relevant drawings. - HOLDs Register (if any) to be established once AFC
not finalized, either an deliverables are issued.
▪ Check if engineering HOLDS and
Assumption or a Hold is
Assumptions Register is in place
placed on the deliverable
to record the summary.
to allow issuing.
Engineering HOLDS not
properly tracked with the
possibility of not releasing
all the HOLDS in drawings.
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# Risk Control Assessment Procedure/Criteria Results AR Ref
4.1.7 Potential change to key ▪ Key documents should be ▪ Confirm KDCN process in place There was no KDCN issued at the time of Audit for the
documents are not identified at the beginning of for key documents. Project.
communicated to other project ▪ Check if review of stakeholders
stakeholders resulting in ▪ KDCN form should be used (affected disciplines) in place.
poor design integrity.
▪ All design change shall be ▪ Sample 10% of the KDCN to
registered and followed-up. check the traceability, actions
▪ ‘Key Document Change and close-out for
Notice Procedure’ (MS-EP- appropriateness.
PRO-0100)
4.1.8 Customer comments are ▪ Comment Resolution Sheet ▪ Understand and review the Sighted the Customer comments for deliverables received by
not duly closed out due to shall be used to manage the process of response and discipline and responded through ‘Comments Response
lacking of systematic Customer comment or incorporation Customer Sheet’ for next revision e.g. IFA submission.
follow-up - which may lead feedback. comment.
to comments being ▪ Review Customer comment and
unattended and resolved. incorporation into next revision of
the deliverables.
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# Risk Control Assessment Procedure/Criteria Results AR Ref
4.1.9 Obsolete deliverables may ▪ Obsolete deliverables shall ▪ Assess whether the obsolete Sighted “SUPERSEDED” stamp on the electronic (PDF) on
be taken as current due to identify as “SUPERSEDED” deliverables been identified with the obsolete revision by discipline.
absence of identification stamp to avoid misuse old “SUPERSEDED” stamp and
leading to unintended use version. segregate out.
of obsolete documents.
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APPENDIX A: VISIT PROGRAM
Time Scope & Participation
24-Apr-20 (Friday) Venue: Skype Meeting
1400 – 1430 hours (30min) Opening Meeting
End - Day 1
28-Apr-20 (Tuesday) Venue: Skype Meeting
1000 – 1045 hours (45min) HSE (Safety)
Topics: Engineering Delivery
Assessed: Girish Jose Pakkuparampil & Mohd Ammar Abidin
Auditors: Ho Hak Cheang
1100 – 1200 hours Auditor Discussion – Finalize Audit Findings if any
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Rev:6 14
APPENDIX B: LIST OF INTERVIEWEES
Personnel interviewed included:
Name Title
Charles Tay K H Senior Project Engineer
Wong Jor Ken Lead Process Engineer
Rosie Mensan Senior Process Engineer
Mohamad Zaid Lead Electrical Engineer
Azlan Mohamad Senior Instrument Engineer
Biju, Bhaskar (Hyderabad) Lead Instrument Engineer
Aniza Zainal Abidin Senior Mechanical Engineer
Wan Faris Irfan Wan Mohammad Mechanical Engineer
Dzulkarnain Dahalan Mechanical Engineer
Ir. Tom Wong Lead Structural Engineer
Tan Pick Wan Senior Structural Engineer
Salim Mamit Lead Structural Designer
Mohd Ammar Abidin Senior HSE Engineer
Safrul Heizaq Ali Khan Lead Piping Engineer
Mohd Faizul Lead Piping Designer
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APPENDIX C: LIST OF KEY DOCUMENT S REVIEWED
The following key documents were reviewed:
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Rev:6 17
Consequence
Insignificant Minor Moderate Major Critical Likelihood
1 2 3 4 5
The event is very likely to occur in most circumstances on annual basis. Almost certain
Medium High High Very high Very high
A
Rev:6
The event is likely to occur in most circumstances, Likely
Low Medium High Very high Very high
or several times or more within business over 10 years. B
The event might occur at some time, once in business Possible
Low Medium Medium High Very high
or has occurred within similar industries and may occur within our business. C
QMF-0037-COR-EN
The event is unlikely to occur given current practices and procedures, or has Unlikely
Low Low Medium High Very high
occurred within similar industries but unlikely to occur in our business. D
The event would only occur in exceptional circumstances, Rare
Low Low Medium Medium High
or have never heard of this occurring within industry. E
Consequence table
Insignificant Minor Moderate Major Critical Control Effectiveness Guide
Health Safety & Environment
First Aid Case or less. Medical Treatment Case, or Lost Workday Case. Single fatality or Multiple fatalities.
Restricted Workday Case. Disability/Permanent illness Fully effective Controls are as good as realistically possible, both well-designed and implemented as well as
APPENDIX D: RISK MATRIX
Major customer expressing concern over safety Close to being excluded from bid list with major Excluded from bid list with major global customer they can be OR Management believes that they are effective and reliable at all times.
performance. customer due to poor safety performance. due to poor safety performance.
Substantially effective Controls are generally well designed and well implemented but some improvement is
No impact on baseline environment and localized Localized within site boundaries. Recovery Moderate harm with possible wider effect. Recovery Significant harm with local effect. Significant harm with widespread effect. Recovery possible in their design or implementation OR Management has doubts about operational effectiveness and
to point source. Recovery can be successfully measurable 1 week - 1 month of impact. in 1 month - 1 year. Recovery longer than 1 year. longer than 1 year. Limited prospect of full reliability.
achieved in < 1 week. recovery.
Financial Partially effective Controls are well designed but are not implemented that well OR While the implementation
is diligent, it is clear that better controls could be devised
< $A200k. $A200k - $A2m. $A2m- $A25m. $A25 - $A75m. > $A75m.
Critical cash shortfall extending beyond credit lines Cash shortfall unable to be met by facilities or
Largely ineffective There are significant gaps in the design or in the effective implementation of controls –
and delaying critical payments. capital raising.
much more could be done
Reputation & Customer experience
Some customer complaints Loss of a medium sized customer Loss of severral medium sized customers Loss of a major customer Loss of 3 or more global major customers Totally ineffective Virtually no credible controls relative to what could be done OR Management has no
confidence that any degree of control is being achieved due to poor control design and/or very limited
Limited local or industry media coverage. Regional media coverage (e.g. State/provenance), Any Australian, national or limited international Sustained Australian, national or international
operational effectiveness
excluding Australia media coverage. media coverage.
Change in rating outlooks from market analysts. Prolonged negative rating outlooks from market Prolonged loss of confidence by investors and
analysts. including financers.
Can have an impact on share price (0-15%). Can have a major impact on share price >15%. Suspension of shares by ASX or complete loss of
confidence in business.
Business Operations
Short term disruption to local operations. Medium term disruption to local operations. Prolonged disruption to a major office. Prolonged outage or disruption preventing ongoing Sustained outage or disruption preventing ongoing
continuity of operations to multiple major offices. continuity of operations across multiple
geographies / business lines.
Minor project delivery issue(s) that can be Multiple project delivery issues on a project or Individual or multiple project delivery issues that Major project issue that requires escalation beyond Project failure requiring escalation to GMD/CEO.
managed within the project team. portfolio of projects that can be managed within requires local escalation (i.e. within office, location the immediate location or operation (i.e. Region). Includes potential for significant re-work/write-off.
the project team. or operation). Includes potential for re-work/write-off.
18
Legal and Regulatory compliance
Minor legal issue or regulatory non-compliance that Regulatory non-compliance, prosecution or Major regulatory breach, prosecution or litigation Major regulatory breach, prosecution or litigation
may be resolved through normal business activities. litigation costing up to $A2m or involving with damages/fines $A2m - $A75m. with damages/fines >$A75m.
substantial senior management time.