Question 1 of 25

When is the best time for a business analyst to specify

and model requirements during the elicitation and
collaboration knowledge area?

a. Whenever it Correct The BABOK

would add states
value to specifically
elicitation that models
and may
collaboratio improve
n tasks. collaboratio
n. BABOK
4.3.4.2

b. Requiremen
ts should
not be
specified
and
modeled
until after
they are
confirmed.

c. While
preparing
the business
analysis
information
package as
an input to
communicat
e business
analysis
information.

d. While Incorrect This is too

executing narrow an
confirm answer.
 elicitation Requiremen
results. ts can be
specified
and
modeled
whenever
they would
add value to
elicitation
and
collaboratio
n tasks.
BABOK
4.3.4.2
Question 2 of 25

There are five types of elicitation and collaboration tasks

that business analysts must complete as part of their role
and responsibilities. Which one of the following is NOT a
task that the business analyst may complete as part of
their roles and responsibilities in this knowledge area?

a. Prepare for
elicitation

b. Communicat
e business
analysis
information

c. Engage Correct This is a not

stakeholders stated task
for the
elicitation
and
collaboratio
n knowledge
area. Tasks
include:
prepare for
 elicitation,
conduct
elicitation,
confirm
elicitation
results,
communicat
e business
analysis
information,
and manage
stakeholder
collaboratio
n. BABOK
Figure 4.0.1
d. Conduct elicitation
Question 3 of 25

When does the task of manage stakeholder collaboration

begin?

a. Once Correct A BA cannot

stakeholders begin
have been collaboratin
identified g with
and stakeholders
analyzed. until they've
been
identified
and
analyzed to
understand
their
preferences
for effective
collaboratio
n. BABOK
4.5.2
b. Once Incorrect Managing
requirement stakeholder
s have been collaboratio
confirmed. n is not
dependent
upon the
requirement
s process.
BABOK 4.5.2

c. Whenever it
would add
value to
business
analysis
activities.
d. Once requirements have been elicited.
Question 4 of 25

What does a business analyst deliver when

communicating business analysis information?

a. Business Correct This is the

analysis stated
information output for
(communica the task,
ted) communicat
e business
analysis
information.
BABOK 4.4.8

b. Functional
and non-
functional
(stated)
requirement
s

c. Business
 analysis
information
(planned)
d. Unstated and stated requirements
Question 5 of 25

Shelby is eliciting requirements for a new program

intended to increase employee satisfaction. Recent
surveys indicated that employees did not feel recognized
for a job well done, but the sponsor is not sure a "Gold
Star Award" would bolster employee satisfaction results
at their company. What could Shelby suggest?

a. Suggest that
a quick
survey be
distributed
to see what
employees
think of the
idea.

b. Researching
other
companies
to see what
they do and
then
benchmark
against
existing
programs.

c. Suggest the Correct This is a

"Gold Star type of
Award" be elicitation
piloted and called
then assess "experiment
the results s" and is
 before used when
moving information
forward. is unknown
without
some sort of
controlled
test. BABOK
4.2.2
d. Scrap the idea because it is too risky.
Question 6 of 25

Which of the following is the best definition of a business

analyst?

a. A trusted
advisor to
all
stakeholders
identified
during the
course of
the business
analysis life
cycle.

b. Any person
who holds
that title or
role in an
organization
.

c. Any person Correct This is the

who definition of
performs a business
business analyst.
analysis BABOK 1.3
tasks
described in
the BABOK,
 no matter
their job
title.
d. A trusted advisor to business personnel.
Question 7 of 25

What does the elicitation activity plan include?

a. Logistics, Correct This items

scope of the comprise
elicitation the scope
activity, for an
selected elicitation
techniques, activity
supporting plan. BABOK
materials 4.1.8

b. Logistics, Incorrect The

stakeholder stakeholder
engagement engagement
approach, approach is
selected an input to
techniques, the prepare
supporting for
materials elicitation
task so
cannot be
part of the
plan. The
list is
missing
scope of the
elicitation
activity.
BABOK 4.1.8

c. Logistics,
scope of the
elicitation
activity,
 selected
techniques,
research
d. Logistics, scope of the elicitation
activity, experiments, research
Question 8 of 25

What are the possible forms that a business analysis

(information) package could include?

a. Text, Correct Text,

matrices, matrices,
diagrams, and
and diagrams
presentation can be
s considered
formal or
informal
documentati
on;
presentation
s are a
separate
"form."
BABOK
4.4.4.1

b. Informal
documentati
on

c. Formal
documentati
on
d. Formal and informal documentation
Question 9 of 25
 Molly is having a difficult time getting stakeholders to
confirm elicitation results from their interviews despite
several email reminders. She becomes concerned; why?

a. She doesn't
want to
start to
model the
requirement
s until she
knows they
are correct.

b. Failure to Correct This is one

confirm of the ways
elicitation to monitor
results in a the
timely engagement
manner is of
one of the stakeholders
signs that . Other ways
required to measure
levels of stakeholder
stakeholder engagement
engagement include
might be whether or
decreasing. not the right
SMEs are
participating
effectively,
if
stakeholder
attitudes
and interest
are staying
constant or
improving,
agreements
and
commitment
s are
 maintained.
BABOK
4.5.4.2

c. She is
concerned
that the
resources
are being
diverted to
other
projects.
d. She is in danger of missing her agreed
timelines.
Question 10 of 25

Paul is eliciting data requirements and discussing systems

communication and how the two systems currently
exchange data and services with his stakeholders. What
principle is Paul discussing?

a. Interoperabi Correct Interoperabi

lity lity is the
ability of
systems to
communicat
e by
exchanging
data or
services.
BABOK
Glossary

b. Data
migration

c. Portability

d. Trans-system exchange
Question 11 of 25
 You have been asked to confirm your results after a
requirements workshop. Why is that important?

a. To ensure
the
requirement
s are ready
to be
specified
and
modeled.

b. To ensure
the project
manager
understands
the
requirement
s for project
planning.

c. To ensure Correct This is the

the stated
requirement purpose of
s are confirming
accurate elicitation
and results.
consistent BABOK 4.3.1
with other
information.
d. To ensure the WBS is created in time
for risk identification and assessment.
Question 12 of 25

Which stakeholders participate in the conduct elicitation

task?

a. Stakeholders
 who were
originally
identified in
the
elicitation
activity
plan.

b. Customers, Incorrect Stakeholders

end users, from these
domain categories
subject will most
matter likely be
experts, and involved but
implementat this list is
ion subject too
matter definitive
experts. given the
question. It
is missing
sponsor, and
"any
stakeholder"
who has
relevant
knowledge
or
experience.
BABOK 4.2.7

c. Depending Correct This is the

on the "catch all"
activity, any participant.
stakeholder Others
with noted
relevant include the
knowledge customer,
or domain and
experience. implementat
ion subject
matter
experts, end
 users, and
sponsor.
BABOK 4.2.7
d. Only the sponsor.
Question 13 of 25

You are the business analyst on an initiative and you are

preparing for elicitation of a new business opportunity.
What is the prerequisite for conducting elicitation?

a. You need to Incorrect This answer

determine is tricky,
which since we
elicitation need to
techniques determine
are needed the
for elicitation
requirement techniques
s gathering. when
preparing
for
elicitation
(4.1.2).
What makes
this answer
incorrect is
the
reference to
"requiremen
ts."
Elicitation is
performed
for more
than just
requirement
s. BABOK
Chapter 4
Introduction
and 4.1.2
b. You need to
receive
permission
from
functional
managemen
t to
interview
and elicit
requirement
s for the
stakeholders
.

c. You need
authority
granted to
you from
the sponsor
to utilize
resources
for the elicit
requirement
s process.

d. You need to Correct The

ensure that prerequisite
all needed for
resources elicitation
are process
organized includes
and gathering of
scheduled all resources
for needed, and
conducting scheduling
the the
elicitation resources
activities. for
conducting
the selected
elicitation
activities.
 BABOK
Chapter 4
Introduction
and 4.1.2
Question 14 of 25

Monique is analyzing historical data to identify

information relevant to her current project. Which type
of elicitation is Monique utilizing?

a. Document Incorrect This is a

analysis close
second!
However,
document
analysis
examines
materials
that
describe
either the
business
environment
or existing
organization
al assets vs.
historical
data. In
addition,
document
analysis is a
technique
vs. an
elicitation
type
(experiment
s,
collaborativ
e, or
research).
 The scenario
is describing
research.
BABOK
10.18.1 and
4.2.2

b. Research Correct Research

involves
systematical
ly
discovering
and studying
information
from
materials or
sources that
are not
directly
known by
stakeholders
to identify
trends or
past results.
Stakeholders
can still
participate
in the
research.
BABOK 4.2.2

c. Experiments

d. Collaborative
Question 15 of 25

Which stakeholders participate in confirming elicitation

results?

a. The project
team
b. Stakeholders Correct Of the four
who have responses,
participated this is the
in elicitation best choice
tasks as they
could be
considered
"domain
subject
matter
experts."
BABOK 4.3.7

c. The BA

d. Stakeholders with enough authority to

approve requirements
Question 16 of 25

Which techniques would work best to confirm your

elicitation results?

a. Document Incorrect Process

analysis, modeling is
interviews, not a listed
process technique
modeling, for this task.
workshops BABOK 4.3.6

b. Document
analysis,
interviews,
reviews,
requirement
s model

c. Document
analysis,
interviews,
reviews,
process
 modeling

d. Document Correct These are

analysis, the stated
interviews, techniques
reviews, for
workshops confirming
elicitation
results.
BABOK 4.3.6
Question 17 of 25

Which of the following statements best describes the

confirm elicitation results task?

a. To check Correct This is the

the description
information of confirm
gathered elicitation
during an results from
elicitation the BABOK.
session for It includes
accuracy going back
and to the
consistency source of
with other the
information. information
for review
to ensure
accuracy
and
comparing
results
against
other
elicitation
results to
ensure
consistency.
BABOK 4.3.1
 and 4.3.4

b. To ask
stakeholders
involved in
the
elicitation
session to
review the
documented
information
for
accuracy.

c. To compare
elicitation
results
against
other
elicitation
results to
ensure
consistency.
d. To document stated information along
with stakeholder concerns.
Question 18 of 25

Kato is working with stakeholders on a proof of concept

to validate the design of the new system. What type of
elicitation is Kato's team utilizing?

a. Research

b. Prototyping Incorrect Prototyping

is a
technique
vs. an
elicitation
type and a
proof of
 concept is
one form of
prototyping.
BABOK
10.36.3.2
The scenario
is describing
experiments
. The other
two
elicitation
types are
research
and
collaboratio
n. BABOK
4.2.2

c. Collaborativ
e

d. Experiments Correct Experiments

involve
identifying
information
that could
not be
known
without
some sort of
controlled
test.
Experiments
involve
observationa
l studies,
proofs of
concept,
and
prototypes.
BABOK 4.2.2
Question 19 of 25
 What is the primary difference between formal and
informal documentation as possible forms for business
analysis (information) packages?

a. Formal
documentati
on is always
approved
and signed
off on by
the sponsor.

b. Formal
documentati
on is always
presented in
the form of
a
presentation
.

c. Formal Incorrect Both formal

documentati and informal
on always documentati
includes on may
texts, include
matrices, texts,
and/or matrices,
diagrams. and/or
diagrams
and so this
answer
doesn't
speak to any
differences
between the
two. BABOK
4.4.4.1

d. Formal Correct This is the

documentati correct
 on is usually description
based on a of formal
template documentati
used by the on. In
organization addition,
and provides informal
a stable, documentati
easy to use, on may
long-term include
record of text,
the diagrams, or
information. matrices
(just like
formal
documentati
on) but they
are not part
of a formal
organization
al process.
BABOK
4.4.4.1
Question 20 of 25

Which of the following is a common risk a business

analyst must continually monitor in relationship to the
elicitation and collaboration knowledge area?

a. There may
be a delay
in approving
requirement
s.

b. Stakeholders Incorrect This is a

may have valid risk
conflicting but is
opinions associated
regarding with the
the task of
 prioritizatio prioritize
n of requirement
requirement s in the
s. requirement
s life cycle
managemen
t knowledge
area. BABOK
5.3

c. Stakeholders
may not
understand
the models
used.
d. Stakeholders may be diverted from the
project to other work.
Question 21 of 25

Interviews and interface analysis are techniques used

during which task?

a. Confirm
elicitation

b. Prepare for
elicitation

c. Prepare
documentati
on

d. Conduct Correct These are

elicitation stated
techniques
used to
conduct
elicitation.
BABOK 4.2.6
Question 22 of 25
 You are the business analyst for your organization and
you've identified the stakeholders in your organization.
As part of this identification, you've identified the
stakeholder engagement approach, business analysis
information and business analysis performance
assessment. What other input is needed to prepare for
the elicitation and collaboration tasks?

a. Needs Correct Need

defines the
problem or
opportunity
being faced
by the
business.
This
information
is used to
determine
the
information
to be
elicited
when
developing
business
requirement
s early in
the project
life cycle.
BABOK
Figure 4.0.1

b. Supporting
documentati
on

c. Executive
sponsor
approval
d. Project charter
Question 23 of 25

Which of the following tasks provides stakeholders with

the information they need, at the time they need it?

a. Communicat Correct Communicat

e business e business
analysis analysis
information information
provides
stakeholders
with the
information
they need,
at the time
they need
it. The
information
is presented
in a useful
form, using
the right
terminology
and
concepts.
BABOK 4.0

b. Conduct
elicitation

c. Manage
stakeholder
collaboratio
n

d. Confirm Incorrect Confirm

elicitation elicitation
results results
involves
ensuring
 that
stakeholders
have a
shared
understandi
ng of the
outcomes of
elicitation,
that elicited
information
is recorded
appropriatel
y, and that
the business
analyst has
the
information
sought from
an
elicitation
activity. The
correct
answer is
"communica
te business
analysis
information.
" BABOK 4.0
Question 24 of 25

You are eliciting requirements by analyzing historical

data to identify trends. What task are you performing?

a. Confirm
elicitation
results

b. Data mining

c. Conduct Correct You are

 elicitation utilizing the
"research"
type of
elicitation.
BABOK 4.2.2

d. Document Incorrect This is a

analysis technique
vs. a task.
BABOK 4.2.2
and 10.18
Question 25 of 25

What is the impact of the agile perspective on the

planning and execution of elicitation and collaboration
tasks?

a. High level Correct Agile

requirement requirement
s are s are
elicited at detailed
the "just in
beginning of time. "
the project; BABOK
requirement 11.1.5.2
s are
detailed
right to the
appropriate
level right
before their
developmen
t begins.

b. While
requirement
s are all
elicited at
the
beginning of
 the project,
they are not
formally
approved
during the
project.

c. There is less
emphasis on
collaborativ
e elicitation
approaches.

d. Minimal to Incorrect While the

none; tools may be
elicitation similar,
and there are
collaboratio significant
n tasks are differences
planned and in
executed performing
similarly in these
an agile activities in
environment an agile
. environment
. BABOK
11.1.5.2