TECHNICAL NOTE:

Connection between an OmniPCX 4400 and a PMS on AHL link

OmniPCX 4400 Configuration guide

Edition 1 – January 2002 Page 1

INTRODUCTION

This document provides OmniPCX 4400 parameters to be set for the following configurations:
• Hotel with external PMS and CMS applications.
• External Voice Mail on VPS links.

Fields (or items) and menus indicated in the next sections refer to the OmniPCX 4400 mgr management tool.

Edition 1 – January 2002 Page 2

OmniPCX 4400 PARAMETERS IN HOTEL CONFIGURATION WITH EXTERNAL PMS AND CMS APPLICATIONS

Check-in (room based) or Check-

Room sets Management General parameters out
Allocation (guest based)

status and

Depends
protocol

on room
booking
allowed

allowed
Always

Always
Over-
Room set with

VPS
Room set with x Guest number Important:
Voice Mail
only one guest guests to be set first

Users menu: Applications/Hotel menu:

Applications/Hotel menu:

♦ Application/Hotel menu: in Check In Facility part, Room Not Done = Yes

♦ Applications/Hotel menu: in Management services part, Room Status Management

♦ Application/Hotel menu: in Check In Facility part, Room Not Done = No

♦ Applications/Hotel menu: in Management services part, Room Status Management

♦ Checkout if Voice Mess = Yes

♦ Checkout if Ext. Call = Yes
Applications/Hotel menu: in Management services:
♦ Hotel Set ♦ Guest Voice Mail MCDU = xxx
Function = where xxx is the 4635 access

= Yes

= Yes
Room ♦ Important: in Check In Facility part,
♦ Use Type Of Personal Code = Yes
Alcatel Dir. No. = ♦ In Management services part,
VM Normal Voice Mail = Yes,
♦ Number Of Set Checkout if Ext. Call = Yes,
Users = 0 Room personal code = Yes/No

Multi-Occupation = No
Users menu: Applications/Hotel menu:
management)
With room info on VPS link (see external voice mail

configuration with external VM

Create a VPS Group with VPS users -----> See specific
♦ Hotel Set ♦ No Guest Voice Mail MCDU
Function= ♦ In Management services part,
Room Voice Mail = No,
Room ♦ Use Type Of Checkout if Ext. Call = Yes,
based Dir. No. = Room personal code = Yes/No
Normal
♦ Number Of Set
Users = 0
♦ Associated Set
External No. = VPS
VM Group
♦ Voice Mail Dir.
No. = VPS
Group

Edition 1 – January 2002 Page 3

 Check-in (room) or Check-
Room sets Management General parameters
Allocation ( guest) out

Always allowed

Always allowed
Guest number

VPS protocol

Overbooking

room status
Depends on
Important: check
Important:
Room set with Room set with x the compatibility of

and
Voice Mail to be set
only one guest guests the guest number
first
list between PBX
and PMS

Users menu: Users menu: Users menu: Applications/Hotel menu:

Applications/Hotel menu:

♦ Overbooking: see Room sets Management for Number of Set User

♦ Application/Hotel menu: in Check In Facility part, Room Not Done = Yes

♦ Applications/Hotel menu: in Management services part, Room Status

♦ Overbooking: see Room sets Management for Number of Set Users

♦ Application/Hotel menu: in Check In Facility part, Room Not Done = No

♦ Applications/Hotel menu: in Management services part, Room Status

♦ Checkout if Voice Mess = Yes

♦ Checkout if Ext. Call = Yes
Applications/Hotel menu: in Management services:
♦ Hotel Set ♦ Hotel Set ♦ Hotel Set ♦ Guest Voice Mail MCDU = xxx
Function = Function = Function = where xxx is the 4635 access

Management = Yes

value

Management = Yes
value
Room Room Room ♦ Important: in Check In Facility part,
♦ Use Type Of ♦ Use Type Of ♦ Use Type Of Personal Code = Yes
Alcatel Dir. No. = Dir. No. = Multi- Dir. No. = ♦ In Management services part, Voice
VM Multi- occupation Guest Mail = Yes,
occupation ♦ Number Of Set ♦ Number Of Set Checkout if Ext. Call = Yes,
♦ Number Of Set Users = 1 Users = 1 Room personal code = Yes/No
Users = 0

Multi-Occupation = Yes
Users menu: Users menu: Users menu: Applications/Hotel menu:
Voice Mail Management)
With room info on VPS link (see external

See specific configuration with external VM

Create a VPS Group with VPS users -->
♦ Hotel Set ♦ Hotel Set ♦ Hotel Set ♦ No Guest Voice Mail MCDU
Guest Function= Function= Function= ♦ In Management services part, Voice
based Room Room Room Mail = No,
♦ Use Type Of ♦ Use Type Of ♦ Use Type Of Checkout if Ext. Call = Yes,
Dir. No. = Dir. No. = Multi- Dir. No. = Room personal code = Yes/No
Multi- occupation Guest
occupation ♦ Number Of Set ♦ Number Of Set
External ♦ Number Of Set Users = 1 Users = 1
VM Users = 0 ♦ Associated Set
♦ Associated Set No. = VPS
No. = VPS Group
Group ♦ Voice Mail Dir.
♦ Voice Mail Dir. No. = VPS
No. = VPS Group
Group

Edition 1 – January 2002 Page 4

 Check-in (room) or Check-
Room sets Management General parameters
Allocation ( guest) out

Always allowed

Always allowed
Guest number

VPS protocol

Overbooking

room status
Depends on
Important: Check
Important:
Room set with Room set with x the compatibility of

and
Voice Mail to be set
only one guest guests the guest number
first
list between PBX
and PMS

Users menu: Users menu: Users menu: Applications/Hotel menu:

voice mail management)
With guest info on VPS link (see external

specific configuration with external VM

Create a VPS Group with VPS users --> See
♦ Hotel Set ♦ Hotel Set ♦ Hotel Set ♦ No Guest Voice Mail MCDU
Function = Function = Function= ♦ In Management services part, Voice
Room Room Room Mail = No,
♦ Use Type Of ♦ Use Type Of ♦ Use Type Of Checkout if Ext. Call = Yes,
Dir. No. = Dir. No. = Multi- Dir. No. = Room personal code = Yes/No
Multi- occupation Guest
occupation ♦ Number Of Set ♦ Number Of Set
♦ Number Of Set Users = 1 Users = 1 See See
Guest External Users = 0 ♦ Associated Set previous
See previous See previous
previous
based VM No. = VPS page page
page page
Group
♦ Voice Mail Dir.
No. = VPS
Group

Edition 1 – January 2002 Page 5

SPECIFIC CONFIGURATION WITH EXTERNAL VOICE MAIL ON VPS LINKS.
Two VPS protocols are available on OmniPCX 4400:
- Standard VPS protocol
- Extended VPS protocol

Standard VPS protocol

This protocol is used when the external application manages only Voice Mail or Voice Mail and other features (like Wake-up, Room status) through a voice guide after connection on
the application side.
This protocol involves different phases:
♦ PBX to VPS
§ Forwarding of the Room set to Voice Mail Box.
Information provided on VPS link: A1 or AA1<Room set N°><External caller ID>.
§ Connection on external application side by Voice Mail consultation prefix for:
- Voice Mail consultation.
- Wake-up configuration.
- Room status management.
Information provided on VPS link: A2<Room set N°>.

♦ VPS to PBX
§ Wake-up call.
§ Light up message led.
§ Light off message led.

Edition 1 – January 2002 Page 6

Extended VPS protocol

This protocol is the most used (example: Comtelco, FCS...).

Extended VPS protocol is provided if license CLIP on VPS = xxx (with xxx = number of VPS links) is set on the OmniPCX 4400.
It is also used when the external application requires a code for each feature managed by it.
This protocol involves different phases:
♦ PBX to VPS
§ Forwarding of the Room set to Voice Mail box.
Information provided on VPS link: A1 or AA1<Room set N°><External caller ID>.
§ Voice Mail consultation.
Connection on external application side by Voice Mail consultation prefix.
Information provided on VPS link: A2<Room set N°>.
§ Wake-up configuration.
This solution consists in configuring a virtual set forwarded on the VPS Group. Calling this set generates an information on VPS link with the Wake-up configuration
code.
Information provided on VPS link: A1<Virtual set N°><Caller ID> with Virtual set N° = Wake-up configuration code and caller ID = Room set N°.
§ Room status management.
This solution consists in configuring a virtual set forwarded on the VPS Group. Calling this set generates an information on VPS link with the Room status management
code.
Information provided on VPS link: A1<Virtual set N°><Caller ID> with Virtual set N° = Room status management code and caller ID = Room set N°.

♦ VPS to PBX
§ Wake-up call.
§ Light up message led.
§ Light off message led.

Edition 1 – January 2002 Page 7

OmniPCX 4400 PARAMETERS FOR SPECIFIC CONFIGURATION WITH EXTERNAL VOICE MAIL ON VPS LINKS

VPS Wake-up and/or other Message led

VPS Links VPS Group Virtual Set Voice Mail Consultation
Protocol management
Light up Light Off
Standard ♦ Z equipments Groups/Hunting Groups menu: Translator/Prefix Plan menu: Translator/Prefix Plan menu:

Check the compatibility of the prefix used on external application side

Message Deposit
Translator/Prefix Plan menu: Prefix Meaning = Local Features, item

Check the compatibility of the prefix used on external application side

Switch off Message Led
Translator/Prefix Plan menu: Prefix Meaning = Local Features, item
♦ Users menu: ♦ Type of Hunting Group = Prefix Meaning = Local Prefix Meaning = Local
Set Type = RSVP Hunting Group Features, item Voice Mail Features, item Voice Mail
4610 (VPS No ♦ Dir N° allocated to the group = Consultation. Consultation.
CLIP) VPS users If the connection is established on If the connection is
♦ It is important to forbid VPS link, follow information established on VPS link,
connection between VPS links delivered by the external follow information delivered
because a non answered application voice guide by the external application
wake-up call has not to be voice guide
forwarded on no reply to the
mail box

Extended ♦ Z equipments Groups/Hunting Groups menu:
♦ Users menu: ♦ Type of Hunting Group =
Set Type = RSVP Hunting Group
4620 (VPS + ♦ Dir N° allocated to the group =
CLIP) VPS users
♦ It is important to forbid
connection between VPS links
because a non answered
wake-up call has not to be
forwarded on no reply to the
mail box
♦ Users menu:
Set Type = Analogue One
set per feature. Each set
number must correspond
to a feature code on
application side. Ex.: set1=
Wake-up configuration,
set2 = Room status
management...
♦ Virtual sets have to be
forwarded on VPS Group
Voice mail consultation is done by ♦ Call the virtual set where
voice mail consultation prefix. the number corresponds
Translator/Prefix Plan menu: to the wake-up
Prefix Meaning = Local configuration code on
Features, item Voice Mail external application side
Consultation. ♦ Same procedure for all
Important: Check the other features managed
functioning: by the application
♦ By a key configured on the
room set when message
led is on
♦ By voice mail consultation
prefix
(see compatibility with
Voice Guide message)

Edition 1 – January 2002 Page 8