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    RAAJEEV SURI
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    Rxxxxxxx is a dependable executive with a positive attitude and exemplary work ethic. He has over 5 years of experience in customer care and project coordination roles. His skills include customer service, problem resolution, project management, and data entry. He is proficient in maintaining accurate customer accounts and resolving customer concerns. His previous roles involved educating customers, providing support, managing projects on time and budget, and preserving revenue through strong communication.

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    Rxxxxxxx is a dependable executive with a positive attitude and exemplary work ethic. He has over 5 years of experience in customer care and project coordination roles. His skills include customer service, problem resolution, project management, and data entry. He is proficient in maintaining accurate customer accounts and resolving customer concerns. His previous roles involved educating customers, providing support, managing projects on time and budget, and preserving revenue through strong communication.

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    © All Rights Reserved
    Scarica in formato TXT, PDF, TXT o leggi online su Scribd
    Segnala contenuti inappropriati
    15 visualizzazioni2 pagine

    Resume BuildFreeResume

    Caricato da

    RAAJEEV SURI
    Rxxxxxxx is a dependable executive with a positive attitude and exemplary work ethic. He has over 5 years of experience in customer care and project coordination roles. His skills include customer service, problem resolution, project management, and data entry. He is proficient in maintaining accurate customer accounts and resolving customer concerns. His previous roles involved educating customers, providing support, managing projects on time and budget, and preserving revenue through strong communication.

    Copyright:

    © All Rights Reserved
    Scarica in formato TXT, PDF, TXT o leggi online su Scribd
    Segnala contenuti inappropriati
    di 2

    Rxxxxxxx

    Executive

    rjsurya846@gmail.com

    Professional Summary

    Dependable, recognized for consistency in productivity and attendance while


    exhibiting a positive attitude in light of challenging situations. Exhibits
    exemplary work ethic and willingness to learn new processes and techniques which
    enhance business and team efforts.

    Key Skills

    My Skill 1

    My Skill 2

    My Skill 3

    My Skill 4Professional Experience

    Customer Care Executive at Conneqt Business Solutions Limited

    Hyderabad - Telangana

    Apr 2018 - May 2019

    Educated customers about billing, payment processing and support policies and
    procedures.
    Provided primary customer support to internal and external customers in fast-paced
    environment.
    Applied highly effective selling skills while properly engaging and presenting
    solutions to customers.
    Defused customer concerns with exceptional conflict and problem resolution skills.
    Updated customer accounts and system database with latest details to support
    accuracy and efficiency in future interactions.

    Project Coordinator at Next Education India Pvt Ltd

    Hyderabad - Telangana
    Oct 2016 - Jun 2017

    Maintained project schedules by managing timelines and making proactive


    adjustments.
    Collaborated with project owners and team members to set ambitious but achievable
    goals.
    Tracked all hours and expenses to keep project on task and within budgetary
    parameters.
    Supervised multiple projects from project start through delivery by prioritizing
    needs and delegating assignments.
    Counseled departmental leaders to determine issues and deliver solutions to
    individualized problems and concerns.

    Customer Care Executive at Next Education India Pvt Ltd

    Hyderabad - Telangana

    Apr 2015 - Sep 2016

    Conferred with customers about concerns with products or services to resolve


    problems and drive sales.
    Preserved revenue streams by utilizing strong communication and negotiation skills,
    offering refunds as last resort to maintain customer satisfaction.
    Updated customer accounts and system database with latest details to support
    accuracy and efficiency in future interactions.
    Maintained accurate and current customer account data with manual forms processing
    and digital information updates.
    Followed up with each customer to ensure appropriate actions were taken.

    Education

    B.Tech/2014

    Malla Reddy Engineering College and Management Sciences - Hyderabad, Telangana,


    India

    10+2/2010

    Narayana Junior College - Hyderabad, Telangana, India

    10th/2007

    Zilla Parishad High School - Srikakulam, Andra Pradesh, India

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