ANNEX A

PROPOSED ISO 9001:2015 PROJECT WORKPLAN

A Project for Establishing a Quality Management System Conforming Against the Requirements of ISO 9001 Standard

TARGET Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8

ACTIVITIES DESCRIPTION 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
PARTICIPANTS
PHASE 1
The consultant will review the existing QMS
Initial Assessment of
practices, controls and documentation of
the current Quality All XYZ Departments
the company using the ISO 9001:2015
Management System
standard as the assessment criteria.
Conduct ISO Provide an overview of the ISO 9001:2015 ExeCom / ManCom;
9001:2015 requirements to key personnel who will
Appreciation be taking the lead roles in implementing QMS Core Team:
Seminar the QMS. The identified members of the  Management
QMS Core Team must attend this Seminar. Representative
Attendance of the Executive/Management  Internal Audit Team
Committee members is necessary.  Document Control Team
 Training/Promotion Team
 Performance
Management Team
 Feedback Management
Team
Establish the The organization has to establish its Vision Lead: Top Management,
Strategic Directions consistent with its Mission and identify the ExeCom/ManCom,
Strategic Directions consistent to its Performance Management
context. Team

Support: QMS Core Team

Establish the Quality The overall intention and direction with Lead: Top Management,
Policy, Objectives regard to quality shall be set. The company ExeCom/ManCom,
and Tactical Plans should also need to set objectives per Performance Management
function and identify measurable Team
performance indicators to enable proper
tracking of the status of achievement. Support: All divisions and
Tactical Plans must be established departments of XYZ
specifying the:
 Activities to achieve the objectives;
 Resources needed;
 Target dates

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 ANNEX A
PROPOSED ISO 9001:2015 PROJECT WORKPLAN

A Project for Establishing a Quality Management System Conforming Against the Requirements of ISO 9001 Standard

TARGET Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8

ACTIVITIES DESCRIPTION 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
PARTICIPANTS
Establish Control of Meet and discuss the requirements of the Document Control Team,
Documented standard and prepare: Information Technology
Information  Documented procedure
Procedure  Review and approval form
 Document identification system
 Filing system
Establish Meet and discuss the requirements of the Lead: Performance
Performance standard and prepare: Management Team
Planning and  Documented procedure
Evaluation  Planning form Support: Heads of divisions
Procedure  Evaluation form and departments.
Establish Meet and discuss the requirements of the Lead: Management
Nonconformity and standard and prepare: Representative
Corrective Action  Documented procedure
Procedure  Nonconforming Outputs Matrix Support: All Operation’s
 Corrective Action form sections or
divisions/departments that
provide services to XYZ
customers
Establish Internal Meet and discuss the requirements of the Internal Audit Team
Audit (IA) Procedure standard and prepare:
 Documented procedure
 Audit planning records
 Audit reporting records
Establish Feedback Meet and discuss the requirements of the Feedback Management
Management standard and prepare: Team
Procedure  Documented procedure
 Customer Satisfaction Evaluation
Records
 Feedback handling system
PHASE 2

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 ANNEX A
PROPOSED ISO 9001:2015 PROJECT WORKPLAN

A Project for Establishing a Quality Management System Conforming Against the Requirements of ISO 9001 Standard

TARGET Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8

ACTIVITIES DESCRIPTION 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
PARTICIPANTS
Establish the The Consultant will schedule sessions with Process Owners
Departments’ the authors of the SOPs and other (Department / Division)
Standard Operating supporting documents to provide assistance Heads or Supervisors)
Procedures (SOP) in developing documents that are consistent
and Records with the set Quality Objectives and to the
relevant requirements of ISO 9001
standard.
Establish External Meet and discuss the process requirements All divisions with contractors
Providers Control of QMS and prepare: working for their behalf
Procedure  Documented procedure
 Supplier performance evaluation
records
Establish Human Meet and discuss the process requirements HRD
Resource of QMS and prepare:
Development  Documented procedure
Procedures  Training plans, requests, reports, and
evaluation records
Establish Support Meet and discuss the process requirements Accounting Operations,
Process Procedures of QMS and prepare: Information Technology,
 Documented procedures Safety and Security,
Establish the Quality The consultant will assist the Management Management Representative
Manual Representative to draft a Quality Manual
PHASE 3
Internal Audit Discuss the requirements for internal Lead: Internal Audit Team
Training auditing and teach the participants on how
to audit a QMS. Participants must pass Support: Each
bought Pre and Post examinations to division/department with a
successfully complete the course. representative.
Internal Audit Perform internal audit on selected Lead: Internal Audit Team
Implementation functions/areas.
Support: All
divisions/departments to be
audited

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 ANNEX A
PROPOSED ISO 9001:2015 PROJECT WORKPLAN

A Project for Establishing a Quality Management System Conforming Against the Requirements of ISO 9001 Standard

TARGET Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8

ACTIVITIES DESCRIPTION 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
PARTICIPANTS
Cause Analysis Assist the process owners in determining Lead: Internal Audit Team
Workshop causes and finding solutions through
training Support: Each
division/department with a
representative.
Establish Corrective The company’s key process owners shall Company’s key personnel
Actions on the determine actions to be taken to address
Internal Audit the audit findings.
findings
Management Review Top management to perform a review of the Lead: Top Management
following:
 Result of the internal audit. Support: ExeCom/ManCom,
 Customer Feedback/Satisfaction QMS Core Team
 Performance Evaluation
 External providers’ performance, etc.
PHASE 4
Conduct Readiness The consultant shall carry out an Whole Organization
Review assessment of the newly established QMS
to check its readiness prior to the Certifying
Body’s 1st stage audit.
Certifying Body 1st Initial Assessment by the Certifying Body Whole Organization
Stage Audit
Address Stage 1 The company will address the issues raised QMS Core Team and
Audit Findings by the Certifying Body to ensure a Consultant
successful Stage 2 Audit.
PHASE 5
Certifying Body 2nd Certification Audit of the Registrar. At this Whole Organization
Stage Audit stage, XYZ will receive a Recommendation
for Certification to ISO 9001:2015.
Address Stage 2 If there are any issues, the company shall QMS Core Team and
Audit Findings prepare the plan of actions to address the Consultant
2nd stage audit findings. The documented
corrective actions must be submitted to the
Certifying Body for approval.

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