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6. What is the difference between the media planning and media buying? Briefly
describe the various tasks of media planners and buyers
8. What is puffery? Should a company use a great deal of puffery in its ads? Why or
why not
CASE STUDY �
CADBURY CELEBRATIONS
All over the world, chocolate is one product that gets almost uniform recognition.
This is the product which is normally targeted at the younger age groups across the
world. Though, of course, there is no such specific age group that can restrict the
target for chocolates. It is also universally true that chocolates are generally
used for celebration; they signify sharing of joy and happiness. It is a perfect
gift for all, irrespective of the age they belong to. But this scenario does not
hold true to the fullest in the Indian context. India is different with respect to
culture, ethnicity, consumer outlook, festivities, etc. Hence, internationally-
marketed products are advertised differently here. Cadbury India Ltd., which has a
global presence, stresses extensively on the media and advertising. The
advertisements are innovative and customer-focused.
India is very peculiar in its eating habits. The food preparation though different
in various regions and cultures, there is one common thread that binds, i.e.,
sweet. The sweets are particularly homemade and very different from the sweets the
world over. Many are freshly made and consumed in a very short time span. The
variety is wide and the occasions are numerous. With this backdrop, Cadbury, one of
the oldest chocolate manufacturers in the world, has made its entry into Indian
market with its unique positioning strategies through innovative advertisements. It
has not only been able to establish itself as the largest chocolate manufacturer in
the country, but has made a silent entry to eat a small chunk of share of the
Indian sweet market. Its advertisements give a fine insight into how the
advertisements stride into the culture and ethnicity of India. The eating habits of
the Indians are different from other nations in many aspects. Their taste for
sweets is also different. The kind of sweets to be offered on different occasions
is also region-specific or custom-driven. In the light of this distinctiveness, the
positioning of Cadbury �Celebrations� is very unique. Its advertisement has been
able to catch up on the Raksha Bandhan Festival very well. There is a tradition
across the nation for a girl to tie a rakhi to her brother and, in turn, he gives
her a gift and sweet box. The sweet box over here is being replaced by the
chocolate box of Cadbury�s �Celebrations�, a different kind of chocolate. This
advertisement does not only ensure that the chocolates will be an integral part of
raksha bandhan henceforth, but also makes a silent entry to fall into the category
of Indian sweets.
One of the advertisements unearths a very embarrassing situation which most Indians
are exposed to. There are many occasions during which the gifts have to be offered
according to the customs and as per the decorum goes these gifts are not to be
opened in front of the guests unlike in many other countries. This supports passing
on of the unwanted gifts and then a situation arises when the same gift comes back
to the original giver after passing many hands.
Various cultural aspects facilitate the viewers to get into the roles of the
personalities portrayed in the advertisements. Since the personalities in the
commercials are a direct reflection of the viewers, the impact of these
advertisements is many folds. The recall level also is high with these commercials.
This also allows the viewers to associate and reconfirm their own feelings. In
turn, the brand image gets crystallized in the minds of the consumer to allow them
to evaluate the brand against the competitor brands. Cadbury�s advertisements are
unique in many ways since they associate and focus on many ethnic features from the
Indian ethos. The advertisements, being brandspecific, provide the flexibility and
creativity. In turn, they connect to various customer segments very well, which
provides larger scope for accommodating a variety of customer segments for
different brands.
The advertising message is also governed by the creative strategy used to arrive at
the message. Discuss the various types of creative strategies that Cadbury can use
in its advertising campaigns (Answer must be spread in minimum 2 -3 complete pages
with calculations, tables, pictures, graphs etc., as applicable)
SECTION C
Any paid form of non-personal communication about an organization, good, service,
or idea by an identified sponsor is called---
Publicity
Sales promotion.
Advertising.
Personal selling.
Advertising that promotes a specific brand's features and benefits is---
Institutional.
Hierarchical.
Pioneering
Competitive.
Reminder advertisements are especially effective for products in which stage of the
product life cycle?
Introduction
Growth
Maturity
Maturity
A concern when using sex appeal is---
What men find sexy, women don't.
What women find sexy, men don't.
Sex appeal fails to gain audience attention.
The sex appeal of the ad distracts the audience from the product.
Billboard advertising is most effective for which type of advertisement?
Pioneering
Advocacy
Reminder
Comparative
The offer of one free pizza with the purchase of two pizzas at the regular price
might appeal to you one evening. What is the term for this incentive offer?
Mass-market communication
Customer-oriented encoding
Consumer-oriented sales promotion
Consumer encoding
Which type of sales promotion is used when a manufacturer places one small bottle
of shampoo in a clear bag and hangs it from the door of each house in a
neighborhood?
A sample
A deal
A premium
A point-of-purchase display
Sales tools used to support a company's advertising and personal selling directed
to wholesalers, retailers, or distributors are called---
Trade-oriented sales promotions
Consumer promotions
Manufacturers� promotions
Sales promotions