Unit 5: Accounts Receivable

recipient, and therefore, the payment recipient has to investigate and resolve these dispute
cases. The Manage Dispute Cases app helps you to structure your investigations and to
distribute and manage the results for all involved parties in your company.
This app allows you to do the following:
● Search and filter dispute cases based on various criteria
● View the details of a dispute case, such as text notes and linked invoices
● Edit dispute case attributes, such as the processor
● Add text notes to a dispute case
● Add file attachments to a dispute case

LESSON SUMMARY
You should now be able to:
● Create accounts receivable dispute cases

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 Unit 5
Lesson 5
Managing the Integration between Accounts
Receivable and Sales Order Management

LESSON OVERVIEW
In this lesson, you learn how to process documents posted from sales order management to
accounts receivable. You carry out the sales order process and learn about the accounting
documents that are automatically created in the sales order process.

Business Example
Sales organization 1010 receives a sales order from customer T-C## .
At the required delivery date, an outbound delivery is created, the product is picked from the
warehouse, a good issue is posted, and the customer is billed.

LESSON OBJECTIVES
After completing this lesson, you will be able to:
● Manage the integration between accounts receivable and sales order management

Sales Organizations and Distribution Channels

Sales organizations are responsible for sales in SAP S/4HANA. A company code can be linked
to several sales organizations. The company code 1010 (Germany) uses the sales
organization 1010. Further sales organizations that are linked with company code 1010 are
possible. Any accounting-relevant transactions in either of these sales organizations are
posted in company code 1010.
Each sales organization can use different distribution channels to sell goods. In principle, a
distribution channel can also be used by two different sales organizations.

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