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The goal of the course is to give you the tools to initiate a project plan, manage
both stakeholders and relationships, organize their team, develop a project
charter, and build a business case for a project.
What are your goals for this course? What skills do you hope to gain?
How will you use these skills in your personal and professional life?
Module 1
Introduction to Project Management
• Learning Objectives • What is a project?
§ Define a project and project • A Project is temporary endeavor
management which uses a series of tasks that
• Have a specific objectives to be
§ List the phases of a project, their completed within certain
function, and why they’re specifications
important • Have defined start and end
§ Identify the relationship among dates
Portfolio Management, Program • Having funding limits
Management, Project • Consume resources
Management, and Organizational • Create a lasting outcome
Project Management
• Project involves
§ Explain the role of the Project • Solving Problems
Manager • Managing Relations
§ Utilize (PMI)® resources and the • Communicating
PMBOK® Guide • Making Decisions
§ Describe Alignment of resources
Your Notes:
and efforts
§ Define project management ethics
Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK®
Guide) – Fifth Edition, Project Management Institute Inc., 2013, Page 3
Module 1
Introduction to Project Management
• Why is Project Management Important for • Phases of Project
engineers?
• The ability to manage complex
technology projects is a major Build
requirement for engineering leaders.
Design
• Many projects are plagued by:
Concept
§ Quality issues
§ Cost overruns
§ Schedule overruns
Your Notes:
§ Programmatic misalignment
Performance Levels
Management Leadership
Your Notes:
Program Manager
Your Notes:
Project
Project
Project Program
- Assures that the Projects and Programs undertaken match the organizational strategy.
Monitor
Act
Test
Analysis
Alternatives
Assessment
Project Management Institute, Code of Ethics and Professional Conduct, Project
Management Institute Inc., Page 4
Module 1 Conclusion
Modules objectives
q Define a project and project management
q List the phases of a project, their function, and why they’re important
q Identify the relationship among Portfolio Management, Program
Management, Project Management, and Organizational Project
Management
q Explain the role of the Project Manager
q Utilize (PMI)® resources and the PMBOK® Guide
q Describe Alignment of resources and efforts
q Define project management ethics
Module Assignments
q Quiz: End of Module 1 Quiz
Summarize this Module and jot down how you will personally use this material:
Module 2
Project Organizations
• Learning Objectives
• Discuss the impact of Organizational Cultures and Styles
• Identify potential project organizational structures
• Review the pros and cons of each structure
• Introduce the Project Management Processes
• Discuss the role of Knowledge Areas
• Identify the role of the Project Manager as a Leader
• Project Organizations
• Function Based Organization
• Matrix (Or Composite) Based Organizations
• Project Based Organizations
Module 2
Project Organizations Introduction
• Functional Organization
Pros
• Resources are optimized
• Improved technical control
• Communication and procedures established
• Job security for team members
Cons
• No one person is responsible
• Coordination is more complex
• No customer focal point
• Functional priorities govern over project priorities
• Project activities can easily get siloed
• Distributed budget and schedule authority
Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOKR
Guide) – 5th edition, Project Management Institute Inc., 2013, Page 22, Figure 2-1
Module 2
Project Organizations Matrix
• Weak Matrix Organization
Pros
• Some Project coordination is provided
• Improved reporting
• Communication improved
• Resources optimized
• Job security for team members
Cons
• No one person is responsible
• Coordination is more complex
• No customer focal point
• Functional priorities govern over project
priorities
• Project activities can easily get siloed
• Distributed budget and schedule authority
Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOKR
Guide) – 5th edition, Project Management Institute Inc., 2013, Page 23, Figure 2-1
Module 2
Project Organizations Matrix
• Balanced Matrix Organization
Pros
• Single point of responsibility identified
• Improved customer focus
• Improved communication among team members
• Improved reporting
• Resource flexibility
• Job security for team members
Cons
• Unclear budget and schedule authority
• Potential conflicts between Functional
Managers and Project Managers
• Potential priority conflicts
Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOKR
Guide) – 5th edition, Project Management Institute Inc., 2013, Page 24, Figure 2-1
Module 2
Project Organizations Matrix
• Strong Matrix Organization
Pros
• Single point of responsibility
• Budget and schedule
management is clearer Cons
• Reporting is improved
• Customer focus is improved • Dual reporting for team
• Resource flexibility • Resources not dedicated
• Job security for team members • Potential conflicts between Functional
Managers and Project Managers
• Potential priority conflicts
Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOKR
Guide) – 5th edition, Project Management Institute Inc., 2013, Page 24, Figure 2-4
Module 2
Project Organization Projectized
• Projectized Organization
Pros
• Clear single point of responsibility
• Strong lines of authority
• Dedicated staff focused on project Cons
• Flexibility in schedules and to
changes • Resource use is less efficient
• Strongest customer focus • Lower technical interchange among
• Strongest reporting and control projects
• Issues with reintegration of staff at
project conclusion
• Technical oversight of project is weaker
Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOKR
Guide) – 5th edition, Project Management Institute Inc., 2013, Page 25, Figure 2-5
Module 2
Project Organization
• Project Organizational Structures
Project Manager’s
• Projectized Organization Influence
• Team members work 100% for the project
• Empowered project manager
• Organizationally recognized unit for a certain
time stronger
• Matrix Organization (Weak, Balanced, Strong)
• Balance between Project manager and
function authority varies by project
• Project manager has tasking and budget
authority
• Line manager has functional authority,
promotions
• Team members remain in their functional
organizations (have 2 bosses)
• Potential for conflicts
• Functional Organization weaker
• Weakest form of project organization
• “pure functional” organization
• Project coordinator has no budget or tasking
authority
Module 2
How to Select an Organization
• Enterprise Environmental Factors
Organizational/
culture,/ • Size of the organization
structure/ and/
governance • Size of the project
• Duration
Geographical/
distribution/ of/ Other/factors • Uniqueness of the project
resources
• Complexity
• Risk
• Significance
• Cost
Project Government,/
Corporate/
industry/ and/
knowledge/
corporate/
base
standards
Existing/human/
Infrastructure
resources
Can you think of a project that you’ve worked on where the organization type did
not fit? If so, why didn’t it?
Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOKR
Guide) – 5th edition, Project Management Institute Inc., 2013, Page 29
Module 2
How to Select an Organization
• POS Project Organization Selection
Monitoring
Initiating Planning Executing and Closing
Controlling
•Develop •Develop Project •Direct and •Monitor and •Close Project or
Charter Management Manage Project Control Project Phase
Plan Work Work
•Perform
Integrated
Change Control
Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOKR
Guide) – 5th edition, Project Management Institute Inc., 2013, Page 61, 50
Module 2
Project Manager as a Leader
Module Assignments
q Quiz: Reflection– Project Organization Quiz, Module 2 Quiz
q Peer Graded Assignment - Project Organization Chart
Summarize this Module and jot down how you will personally use this material:
Module 3
Project Communications and Stakeholder Management
• Learning Objectives
• Identify Stakeholders, their roles, and interests.
• Create a Stakeholder Register.
• Create and explain a Stakeholder Engagement Assessment Matrix.
• Describe managing Stakeholder Expectations.
• Identify Project Management Communication Tools and their use.
• Develop a Communication Plan.
Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOKR
Guide) – 5th edition, Project Management Institute Inc., 2013, Page 392, Figure 13-1
Module 3
Defining and Identifying Stakeholders
• Identifying Stakeholders
• A “Stakeholder” is a person, group, or entity that my affect or be affected by a project.
• Identifying Stakeholders
• Tools and Techniques
• Stakeholder Analysis
• The systematic analysis of potential stakeholders using quantitative and
qualitative information
• Identifies: interests, expectations, influence, and relationships
• Stakeholder Analysis Steps
• Identify potential stakeholders
• Decision makers, sponsors, PM, primary customer
• Analyze and prioritize the impact of each stakeholder
• Assess stakeholder reactions to various situations
• Stakeholder classifications:
• Power/interest
• Power/influence
• Influence/impact
• Salience: classifying based on power
• Power/Interest Grid
P Keep Manage
Satisfied Closely
o
w
e Keep
r Monitor
Informed
Interest
Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOKR
Guide) – 5th edition, Project Management Institute Inc., 2013, Page 396, page 397, Figure 13-4
Module 3
Defining and Identifying Stakeholders
• Identifying Stakeholders
• Techniques
• Utilize expert judgment to your advantage
• Senior Managers
• Identified key stakeholders
• PMs who have worked in the same area
• Subject matter experts (SMEs)
• Industry
• NGOs, technical associations, governmental agencies
• How do you gain expert “feedback”
• One-on-one meetings
• Panels
• Focus groups
• Surveys
• Profile Analysis Meetings
• Helps the PM understand major stakeholders
• Used to analyze roles and interests
• Helps position stakeholders in hierarchy
Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOKR
Guide) – 5th edition, Project Management Institute Inc., 2013, Page 398
Module 3
Managing Stakeholders
• Identifying Stakeholders
• Stakeholder Analysis
• What is the current engagement of all stakeholders?
• How does the desired/planned engagement level compare to the current level?
• Engagement level classifications
• Unaware: Unaware of project and potential impacts
• Resistant: Aware of the project and potential impacts and resistant to change
• Neutral: Aware of the project yet neither supportive or resistant
• Supportive: Aware of the project and potential impacts and supportive to change
• Leading: Aware of the project and potential impacts and actively engaged in
ensuring the project is a success
• Stakeholder Engagement Assessment Matrix
• Helps identify gaps between current and desired engagement levels
• Provides a place to list a plan of action to close gaps
Module Assignments
q Quiz: Reflection– Engaging Stakeholders Quiz, Module 3 Quiz
q Peer Graded Assignment - Project Stakeholder Register
Summarize this Module and jot down how you will personally use this material:
Module 4
Project Integration Management
• Learning Objectives
• Students will be able to …
•Define the prerequisites for a project (business case)
•Initiate the Project: opportunity evaluation, and chartering a project
•Understand what goes into a project plan including bringing together all subsidiary
planning documents
•Describe the integration of project management processes and their role in defining,
planning, executing, controlling, and closing a project
Monitoring
Initiating Planning Executing and Closing
Controlling
• Develop • Develop • Direct and • Monitor and • Close Project or
Charter Project Manage Project Control Project Phase
Management Work Work
Plan • Perform
Integrated
Change Control
Project
Project Charter Management Project Baseline
Plan
Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOKR
Guide) – 5th edition, Project Management Institute Inc., 2013, Page 50
Module 4
Developing a Project Charter
• Project Charter
• Inputs:
• Statement of Work (SOW) – A narrative description of the products, services or
results to be delivered.
• Business Case – Documented feasibility study used to establish the benefits of the
Project and justify further activity.
• Agreements – establishes the intent of the project
• Enterprise Environmental Factors
• Statement of Work :
• The Statement of Work is part of the Project Charter and should contain the
clearly documented and accepted expectations for the project including:
• Project Goals or Purpose
• Constraints
• Success Criteria
• Project Scope Statement
• Business Case:
• The Business Case is a documented economic feasibility study used to establish
the benefits of a selected case and justify further project management activities.
• Assists the company in allocating scarce resources – time, people and money.
• May compare different options.
• Typically prepared in a standard organization format to allow comparisons.
• Three of the most common economic methods for describing project economics
are:
• Payback Time
• Net Present Value (NPV)
• Internal Rate of Return (IRR)
Your notes
Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOKR
Guide) – 5th edition, Project Management Institute Inc., 2013, Page 68
Module 4
Developing a Project Charter
• Simple Payback
• Simple Payback is the easiest of the three to calculate.
• It is the time it takes to pay back the initial investment.
• Calculated by summing the cash flows over time until the total Cumulative value turns
positive. Time Cost Revenue Period Net Cash Total Cumulative
Period Flow (R) Value
1 -20 -20 -20
4 -30 100 70 10
5 -30 100 70 80
𝑵
• NPV Analysis 𝒊, 𝑵 = 𝚺 𝒕'𝟎 𝑹𝒕/(𝟏 + 𝒊)𝒕
• Takes into account the time value of money
• Is based on the life of the Project (N) and the discount rate (i)
• Most spreadsheet programs have an NPV function
Discount Rate (i) Net Present Value (NPV)
5%
$57.54
10%
$40.79
15%
$28.17
20%
$18.60
40%
($2.00)
Your notes
Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOKR
Guide) – 5th edition, Project Management Institute Inc., 2013, Page 68
Module 4
Project Charter and Management Plan
• Project Charter Contents
• Document that formally authorizes the Project
• Project Purpose or Justification
• High Level Project Description
• Project Objectives and Success Criteria
• High level requirements
• Assumptions and constraints
• High Level Risks
• Summary milestone schedule
• Summary budget
• Stakeholder list
• Project Approval Requirements
• Assigned Project Manager, responsibility and authority level
• Name and authority of Sponsor
Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOKR
Guide) – 5th edition, Project Management Institute Inc., 2013, Page 76-77
Module 4
Project Management Plan/Manage and Control Work
• Key Project Baseline Elements
• Project Charter or Contract including Business Case (Project Framework)
• Scope Baseline (Project and Product)
• Project Management Plan
• Cost Baseline
• Schedule Baseline
• Risk Register
• Direct and Manage the Work
• The goal of the Project Manager is to assist the Project Team to achieve the
project objectives and deliverables. they accomplishes this by:
• Following the Baseline
• Managing the stakeholders and communication
• Adjusting the plans and schedules based on actual performance
• Obtaining the required resources
• Training and managing the team members
• Manage and Control the Work
• As part of directing the work, the Project Manager must assist the team in
monitoring and controlling the work by:
• Comparing actual performance against the Project baseline
• Assessing performance to determine if any corrective or preventative
action is required
• Forecasting future performance based on history and judgment
• Implementing Risk Control procedures
• Updating plans, as required
• Implementing active Change Control
Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOKR
Guide) – 5th edition, Project Management Institute Inc., 2013, Page 76, 91
Module 4
Manage and Control Work
• Change Control is a process to identify, document and approve modifications to the Project
Baseline.
• There are two types of changes:
• Trends
• Trends are conditions that deviate from the baseline, but are within the original
charter, requirements or scope of the Project baseline.
• Examples may include:
• An actual labor rate that is higher or lower than expected.
• Schedule durations that are longer or shorter than predicted.
• Material costs that are different than expected.
• Change Requests
• Change Requests are formal proposals to modify any document, deliverable or
baseline.
• Examples of a Change Request are:
• The client requests a change to the project specifications
• A government regulation changes and must be incorporated causing a
change in cost and schedule
• The client or sponsor requests that you accelerate the schedule.
Module Assignments
q Quiz: Reflection– Charter Challenges Quiz, Module 4 Quiz
q Peer Graded Assignment - Project Charter Assignment
q Final Exam on Week 5
Summarize this Module and jot down how you will personally use this material: