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Registration means filling in the entry form and paying the exam fee. The entry form is available on our
website, a few days before the start of each registration period, as well as in all our centres.
Fees can be paid in cash, by card or by bank transfer during the registration period, at one of our
centres. Full details about the registration procedure can be found on the entry form.
You will receive confirmation of your entry by the date mentioned on the entry form. This confirmation
will also give you details about the place and times of the written papers, the date of the speaking paper,
etc. In case you have not received this by the date mentioned on the entry form, you must contact a
British Council office immediately.
Transfers
Entries cannot be transferred from one examination sitting to a future one or to a different level.
Transfers from one centre to another are not permitted.
Late registrations
In case you missed the registration period, you can still register (by paying an extra fee) during the late
registration period, which will be advertised on the internet and at our offices.
KET, PET and BEC (all levels) are usually held on one day.
FCE, CAE and CPE are held on two days: one day for the written papers (set by Cambridge ESOL) and
another day for Speaking set by us in the period mentioned on the entry form.
Candidates are allocated to rooms and exam dates according to their candidate number, which is
automatically issued on registration by the exams software.
Written papers
The allocation to rooms will be displayed at the exam venue in the morning of the exam.
When Speaking is held after the written papers, the timetable will be displayed at the venue at the end
of the exam day.
When Speaking is held before the written papers, the timetable will be displayed at the venue on the day
prior to the oral exam or, alternatively, on our website.
If you have queries or complaints about the way the exam is organised, please contact a supervisor or
the British Council representative at the venue immediately after the end of the paper or exam. Any
complaints concerning the administration of the exam raised afterwards will not be taken into
consideration.
Special arrangements
If you have special needs in relation to taking an exam, we can help you. You need to let us know about
your entitlement to special arrangements upon registration (unless there is an emergency) so that we
can get approval from Cambridge ESOL.
Cancellations
Cancellations of entries, after the registration period has ended, are only possible on medical grounds.
You have to give us a written request, accompanied by a valid statement from a medical practitioner,
specifying the medical reasons for which you had to withdraw your entry or were unable to sit the
examination. The withdrawal and refund of the examination fee have to be requested by the deadline
mentioned on the entry form.
When Cambridge ESOL approves the withdrawal, you will be refunded the exam fee minus a local
administrative tax. Refunds are not given for any other reason (including, for example, clash of dates
with other examinations).
Results
You can access your result online 6 weeks after your exam date. You will also receive a result letter or
email by the deadline mentioned in the confirmation letter. This will inform you where and when to
collect the certificate. Results are confidential, they are not displayed and are not communicated by
telephone.
Enquiries on result
Enquiries may be made by the deadline mentioned on the letter of result. You can request either a
clerical check or a re-mark of the written paper; both services are charged. It is extremely rare for such
enquiries to lead to a change in the result for the following reasons: the majority of papers are either
machine-marked or clerically marked with double-checking; examiner-marked papers are typically
double-marked and in borderline or disputed cases they are marked three or four times.
Certificates
Certificates are issued about 3 months after the exam date, in the period mentioned in the letter of
result. Certificates are not sent by post, unless we receive a written request from you.