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System Admin
M-103, west Merul Badda,Dhaka

I have High‐ performing, strategic‐ thinking professional with more than 8years
experienced in IT services. I have experience office networking projects with
networking product requirement and I am also skilled at the relationship‐ building
with clients and across organizations and teams exceptional talking, presenting, and
Interpersonal communication skills. .
Looking for a suitable this position with an exciting, innovative and ambitious
company that offers room for progression.

2018-07 - Present Asst.Manager IT

RISDA-Bangladesh Company Location : House#18, Road #1, Block #B, Sec.# 6, Mirpur

• Maintain Program Software Tally, MicroCadiet automation and

Solar Form system.
• Monitor and maintain computer system and network
infrastructure, diagnosing and solving hardware or software faults
• Social Media marketing different differents Event.
• Need to maintains official all web application.
• Handling the troubleshoot network and system problem.
• Provide analytic reports of online
• To monitor performance and ensure systems availability and

• Configure, Operate, Maintenance and troubleshooting of all

workstation and all types of IT equipment and apparatus like
Desktop / Laptop/ Ipad, Data Server, CC/ IP Cameras, DVR/NVR,
Network Devices, Printers/Scanners, weighing bridge Device etc.
• Provide support, including procedural documentation and
relevant reports.
• To monitor system resource utilization, trending, and capacity
• Keep current knowledge of online trends
• Updating the website for new mobile or computer systems to
appeal to current and future customers
• Need to train-up on this Software of new employee and existing
• Need to maintains all branches networking setup from Head
office. And need to go Branch to branch for logistic support.
Assistant Manager IT
Farzana Shakil’s Makeover Salon Ltd., House #44, Road #27 (old)/ Road #16
(new) Dhanmondi R/A, Dhaka-1205

• Trained employees across multiple departments on network

operations including log-in procedures, network management
software, permissions, printing issues, security and use of software
 Maintain windows 2008 server for Billing software, Tally Software
and HR&Inventory software.
 Acted as escalation point for troubleshooting advanced
network/systems issues; consistently earned 100% issue-
resolution scores by providing excellent service to internal
 Ensured that all server hardware, operating systems, software
and procedures aligned with organizational standards and
strategic business plan.
 Resolved a history of problematic network failure by
troubleshooting LAN/WAN connections.
 Ensured that all server hardware, operating systems, software
and procedures aligned with organizational standards and
strategic business plan.
 Troubleshoot and resolve user issues relative to all corporate
software in a timely manner.
 Participate in all hardware and software evaluations and
maintains vendor contracts.
 Administer email, anti-virus systems and other system server.
 Follow up the administration rules and highly self-motivated
and strong communication with team member.
 Performed quarterly audits for the purpose of improving
efficiency of systems.
 Conducted research and gave recommendations to improve
automated processes for system administration tasks.
2012-12 – 2016-02 IT Admin
Inception Group,Merul badda, Dhaka
• Configure, deployment, management and monitoring of windows and
Linux based server, clients hardware, operating systems & applications.
• Monitoring and maintaining computer systems and networks.
• Talking staff or clients through a series of actions, either face-to-face or
over the telephone, to help set up systems or resolve issues.
• Need to communication with client over phone of email for any kind
service related issues 24*7.
• Ensure the Customer service system and make a rule for the company.
• Daily need to inquiry customer service feedback and gather the all report
from web panel then make combine report for management.
• Troubleshooting system and network problems and diagnosing and
solving hardware or software faults replacing parts as required.
• Providing support, including procedural documentation and relevant
• Rapidly establishing a good working relationship with customers and
other professionals, such as software developers.
• Configuring and maintaining IP Telephony systems like IP phones.
• CCTV & Bio-metrics attendance system server and software deploy,
monitoring & troubleshooting.
• Networking and Linux server administration.
• Maintenance of Mail Server.
• Work closely with the other team members with positive team player
• Follow up the administration rules and highly self-motivated and strong
communication with team member.

2011-01 – 2012-12 Assistant Engineer

Abul Khair Group & Company, Dhanmondi 75/A, Dhaka.

• Hardware Maintenance and additional support ,.

• Installation & maintenance of users’ Desktop & Laptop in all the work
• Trouble shooting of users IT related issues.
• CC Camera & Access control system installation and monitoring.
• Installation & maintenance of Antivirus & personal firewall.
• Sound knowledge in LAN/WAN/WIFI setup and trouble shootings.
• Conducting electrical safety checks on computer equipment.
• Assist in preparation of other day to day MIS report.
• Visit branch office after per week.
• Talking to computer users to determine the nature of problems.
• Logging customer/employee queries;
• Any other tasks assigned by the management & divisional
head/reporting person
• Identify computer or network equipment shortages and place orders.
• To facilitate all the users for smooth functioning in day to day operation.
• AWS(Amazon Web Service) • Microsoft MSCA/MCSE Certified
• Project management • Customer rapport
• Hardware knowledge • Project documentation
• Team leadership • Excellent communication skills
• Network upgrades • Network and server maintenance
• Windows and Linux • asterisk based server and VOIP
• Network maintenance technologies
• Marketing • Planning and implementation
• Data analysis • CISCO router management
• Client service • VOIP system manage

2006 SSC
Police Linces High School, Faridpur | Faridpur, Dhaka Division.
• Graduated with 4.25 GPA.
• Majored in Business Studies.
• Received Qualified for Secondary School Certificate.

2010 Diploma Engineer of Computer Science

Faridpur Polytechnic Institute | Faridpur, Dhaka Division.
• Graduated with 3.31 GPA (out of 4.00).
• Majored in Computer Technology.
• Received Qualified for Diploma Engineer

2014 BSc
Bangladesh University of Business and Technology | Dhaka.
• Graduated with 2.91 GPA.
• Majored in Computer Engineering.
• Received Bachelor.

Linux/UNIX Very Good

MS Windows Server, AWS, Asterisk Server 16 Good
Adobe Photoshop, JAVA, Citrix Xencenter Basic

2019 AWS – Amazon Web Service Management from

2017 RHSCA&RHCA - Concept on Linux from Linux Pathshala.
MCSA Server-2016 - MCSA Server-2016 from AT Computer Solution Limited.
2015 CCNA & CCNA Security- Networking Concept, VLSM, Cisco router configuration,
Routing & switching from American International University-Bangladesh (AIUB).
2016 Cyber Security- Introduction to Cybersecurity Introduction from AIUB.
2015 Socal Media Marketing (SMM) - Facebook, Linkedin, Twitter, Youtube, Google Plus,
Instagram,pinterest Maintenance and Marketing from BASIS.
2014 Mikrotik Certified Network Associate (MTCNA) - Over all concept on Mikrotik Router
from Mikrotik Academy Bangladesh
2012 Advanced Networking and ISP Setup- LAN and WAN Networking from BCC


Very Good

Father's Name : Late Akbar Hossain

Mother's Name : Begum Hosne Ara
Date of Birth : October 15, 1991
Gender : Male
Marital Status : Married
Nationality : Bangladeshi
National Id No. : 19912924706000108
Religion : Islam
Permanent Village: Moulavi Dhanair, P.O : Moris Pasa,P.S
Address Lohagara, District : Narail.
: Dhaka

Name : BM Nazibul Islam

Organization :
: Uttara Bank
Designation : AGM (Audit Department)
Address :
: Uttara Bank Head Office. 47 Motijheel Rd, Dhaka
Mobile :
: +8801721476447
Relation : Relative
Name : Md.Ali Ahmed Khan
Organization : Faridpur Polytechnic Institute
Designation : Former Principal
Address : Baitul Aman, Faridpur 7803
Mobile : +8801721476447
Relation : Relative