(9, Lynchburg Health ‘o) & Rehabilitation Center To Our Lynchburg Health & Rehabilitation Center Family In these uncertain times, our goal is to provide our residents and their fai sand representatives with factual information about our center and the care we are providing. In furtherance of that mission, our letter today provides an update regarding our center and the COVID-19 virus. On May 27, 2020 we had our first patient confirmed positive for the virus. That patient remains in our center and is receiving care in a private room. In an abundance of caution two additional patients are being tested, however only one is displaying symptoms. Currently there are no staff members exhibiting symptoms. We are continuing our frequent monitoring of both patients and staff and are asking staff to immediately report any change in condition While we progress through this national health crisis, our top priority remains the health of our patients and staff. We are partnering closely with the Lynchburg Health Department to inform them of any new developments, and we strictly follow their recommended protocols for testing patients and staff. Of course, we will communicate with patients and families directly regarding the outcomes of any individual tests if ordered We continue to follow direction provided by the CDC, CMS, and the state and local health departments. The following actions continue to be taken by the center to prevent and control the spread of COVID-19: + Increased education on COVID-19 symptoms, infection controls, social distancing and proper hand washing Travel history screening for all employees Employee temperature and symptom scanning prior to each shift Visitation restriction Coordination of all deliveries to one entrance, facilitated by staff members Discontinuation of communal dining, congregate therapy and group activities At a minimum of every eight hours we are monitoring resident temperatures and symptoms including respiratory status Please know, we are vigilantly observing your loved ones for any change that indicates a need for medical testing or additional treatment, and we will contact you promptly. As always, feel free to call our center if you have specific questions. Thank you, Andrew Shuler Administrator, Lynchburg Health & Rehabilitation Center