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TrueSight Orchestration Platform 8.

2
Using

Date:  2019-08-17 21:47
URL:  https://docs.bmc.com/docs/x/DhrwM

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Contents
Where to find more information? .........................................................................................................................................5
Using TrueSight Orchestration Operator Control Panel.........................................................................................................6
Accessing the Operator Control Panel...............................................................................................................................6
To log on to TrueSight Orchestration Operator Control Panel.......................................................................................6
To log off TrueSight Orchestration Operator Control Panel...........................................................................................6
Navigating TrueSight Orchestrator Operator Control Panel ..............................................................................................7
Workflow Explorer.........................................................................................................................................................7
Workflow Canvas...........................................................................................................................................................7
Screen tips for TrueSight Orchestration Operator Control Panel ..................................................................................7
Workflow status indicators............................................................................................................................................8
Opening a workflow in the TrueSight Orchestration Operator Control Panel ...................................................................8
Workflow execution ..........................................................................................................................................................8
Run to completion mode...............................................................................................................................................8
Step mode .....................................................................................................................................................................8
Executing a workflow in Run to Completion mode .......................................................................................................9
To execute a workflow in Run to completion mode..................................................................................................9
Executing a workflow in step mode ..............................................................................................................................9
To execute a workflow in step mode.........................................................................................................................9
Increasing the maximum number of active workflows ...............................................................................................10
To increase the maximum number of active workflows .........................................................................................10
TrueSight Orchestration Operator Control Panel timeouts .............................................................................................10
Default timeouts .........................................................................................................................................................10
Using the Health and Value Dashboards .............................................................................................................................11
Health Dashboard ...........................................................................................................................................................11
Value Dashboard .............................................................................................................................................................12
Where to start .................................................................................................................................................................12
Accessing the dashboards ...............................................................................................................................................12
Before you begin .........................................................................................................................................................12
To access the dashboard .............................................................................................................................................13
To change the port number ........................................................................................................................................13
Dashboard session timeout.........................................................................................................................................13
Related topics..............................................................................................................................................................13
Health Dashboard ...........................................................................................................................................................14

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Viewing the Dashboard ...............................................................................................................................................14
Viewing the peers........................................................................................................................................................16
Viewing the hosts ........................................................................................................................................................17
Viewing adapters.........................................................................................................................................................17
Viewing modules .........................................................................................................................................................17
Viewing components...................................................................................................................................................18
Viewing configuration .................................................................................................................................................18
Viewing jobs ................................................................................................................................................................19
Viewing Job List .......................................................................................................................................................19
Viewing Jobs............................................................................................................................................................21
Related topics..........................................................................................................................................................22
Viewing usage .............................................................................................................................................................22
Related topics..........................................................................................................................................................23
Value Dashboard .............................................................................................................................................................23
To view all available reports ........................................................................................................................................24
To view a report's details.............................................................................................................................................24
To change the period covered in a report ...................................................................................................................25
Related topics..............................................................................................................................................................25
Exporting dashboard data ...............................................................................................................................................25
To export data in CSV format.......................................................................................................................................25

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The following sections describe how to use TrueSight Orchestration Platform.
• Using TrueSight Orchestration Operator Control Panel
• Using the Health and Value Dashboards

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Where to find more information?
Administering

Developing workflows

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Using TrueSight Orchestration Operator Control Panel
The TrueSight Orchestration Operator Control Panel software is a web-based interface that enables operators, such as
service desk personnel, network operators, and IT technicians, to run workflows in a semi-automated mode. Using
TrueSight Orchestration Operator Control Panel, operators can fulfil requests for IT services more accurately and efficiently
while maintaining full control of workflow execution. Operators can manually launch a workflow, follow its progress in a
graphical view, step-through workflows interactively, and debug workflows. Each instance of TrueSight Orchestration
Operator Control Panel can attach to only one peer and provides access to a single grid.

A workflow can be accessed in the TrueSight Orchestration Operator Control Panel if Expose Process In Operator Control


Panel was selected in the Process Properties dialog box when the workflow was created.

This section contains the following topics:


• Accessing the Operator Control Panel
• Navigating TrueSight Orchestrator Operator Control Panel
• Opening a workflow in the TrueSight Orchestration Operator Control Panel
• Workflow execution
• TrueSight Orchestration Operator Control Panel timeouts

Accessing the Operator Control Panel


You access the TrueSight Orchestration Operator Control Panel application through a web browser with a web site address
that your system administrator provides.

To log on to TrueSight Orchestration Operator Control Panel
1. Open a web browser.
2. In the browser's address box, enter the following URL:
http://<hostNameOrIP>:<CDPWebServerPort>/<webContext>

In the URL, <hostNameOrIP> indicates the IP address or host name of the configuration distribution peer (CDP)
installed. The <CDPWebServerPort> is the web server port designated during the CDP installation. The
default <webContext> provided at installation is baoocp. 

For example, a CDP host name is mdb-a1, the web server port is the default 28080, and the web context is the


default baoocp. Using these values, the URL used to launch OCP is http://mdb-a1:28080/baoocp
3. At the logon window, provide your user name and password and click Login.

To log off TrueSight Orchestration Operator Control Panel
In the upper right corner of the main window for the TrueSight Orchestration Operator Control Panel application,
click Logout. 
The You've been successfully logged out message appears, and you are logged out of the Operator Control
Panel. 

To ensure that a workflow is not displayed again after logging back on to the Operator Control Panel, close the workflow
by clicking the Close Workflow button in the information pane of the workflow canvas. 

To log on again, click the Click here link on the log off screen, and re-enter your user name and password.

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Navigating TrueSight Orchestrator Operator Control Panel
All actions within the TrueSight Orchestration Operator Control Panel application occur on the main window. The window
is divided to two main areas: the Workflow Explorer and the Workflow Canvas, which contains additional panes and fields
after you select and execute a workflow. You can control the pane display by resizing the Workflow Explorer and the
Workflow Canvas. To resize the Workflow Explorer and Workflow Canvas panes, click and drag the resize bar that divides
the two panes.

Workflow Explorer
The Workflow Explorer displays on the left side of the Operator Control Panel window. The Workflow Explorer pane lists
the workflows for which you have read and write access. The workflows in the Workflow Explorer pane are organized by
module and process directory.
The Search field is located in the Workflow Explorer.

Workflow Canvas
The Workflow Canvas displays a graphical representation of the workflow on the right side of the Operator Control Panel
window. The Workflow Canvas displays a maximum of five workflows at a time. Each workflow displays in a separate tab.
When you select a workflow in the Workflow Explorer, it displays in the Workflow Canvas. If a complicated workflow is
selected on the Workflow canvas you can resize the window for optimal display.
• Information pane: The Information pane is displayed when you display a workflow on the Workflow Canvas. Each
workflow contains its own Information pane that includes information on selecting a control to run the workflow in
Step or Run to Completion mode and a description on what inputs are required for the workflow.
• Activity  Results pane: The Activity Results pane is displayed when you execute a workflow. It displays the
workflow activity results. The Activity Results pane displays the workflow execution properties and the Activities
Results table. The workflow execution properties section contains a comment defining the workflow execution
state, fields describing who ran the workflow, the status, duration, start time, and end time of the workflow. The
job ID displays when you click the Job ID button. The Activity Results table lists the steps in the workflow with a
summary and details.

The information toggle is a checkbox located above and to the right of the Activity Results table. When you select
the information toggle, information messages will appear in the Activity Results table if the workflow is designed
to emit information messages. Information messages appear with an "I" icon.
This section contains the following topics:
• Screen tips for TrueSight Orchestration Operator Control Panel
• Workflow status indicators

Screen tips for TrueSight Orchestration Operator Control Panel


The TrueSight Orchestration Operator Control Panel application contains screen tips to help you resize windows and dialog
boxes.
• You can change the size of the dialog box by dragging the bottom right corner until the dialog box is the size you
want. 
• You can choose whether the text in the dialog box is wrapped by clicking the Wrap Text/Unwrap Text button. 
• If there are any hyperlinks in the descriptive text in the dialog box, you can double-click a link to navigate to the
location.

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Workflow status indicators
The TrueSight Orchestration Operator Control Panel application uses uniquely shaped icons, highlights, and flashing
graphics to identify workflows that require attention and to indicate workflow status. If you have multiple workflows
open, any workflow that is executing is identified by flashing and highlighting.

• A workflow in a successful state of execution or completion has a green circular icon .

• A workflow requiring user input has a yellow tab with a triangular shaped icon. When you review the
workflow, the activity requiring input is highlighted in yellow and is flashing.

• A workflow that is halted or did not complete successfully has a red octagonal icon .

Opening a workflow in the TrueSight Orchestration Operator Control Panel


1. In the Workflow Explorer, double-click to open a workflow folder.
2. Locate the workflow you want to run, and double-click the workflow name to open it.
The workflow opens in the workflow canvas, along with the workflow execution icons.

Workflow execution
In the TrueSight Orchestration Operator Control Panel application, you can control workflow execution using two modes.
Both modes enable you to provide user input when prompted by the workflow and to view workflow execution as it
occurs. However, you use Run to completion to run most workflows, and Step mode to troubleshoot workflows that end
in compensation.

Run to completion mode


This mode executes the workflow without pausing at each activity. When you execute a workflow using Run to
completion, the workflow begins immediately and executes until the end of the workflow, or until compensation occurs.
The workflow pauses for your input where necessary, such as a text value you enter or input you select from the dialog.
The results of the workflow execution display in the Information pane and the Activity Results.

Step mode
This mode enables you to troubleshoot the workflow by stepping over or into activities during workflow execution. As the
workflow runs, TrueSight Orchestration Operator Control Panel pauses at each activity and waits for your input. This input
could be a text value you enter, input you select from the dialog, or a Step comment such as Step over, Step into, or
Return. When you run a workflow in Step mode, you can switch to Run to completion mode at any point during workflow
execution.

This section contains the following topics:


• Executing a workflow in Run to Completion mode
• Executing a workflow in step mode
• Increasing the maximum number of active workflows

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Executing a workflow in Run to Completion mode
The Run to Completion mode executes the workflow in the TrueSight Orchestration Operator Control Panel application,
pausing only when the workflow requires your input.

To execute a workflow in Run to completion mode


1. In the Workflow Explorer, double-click the workflow to open it in the Workflow Canvas.

2. In the Operator Control Panel function toolbar click Run to completion .


The workflow executes immediately and runs until the end of the process, or compensation occurs. 

The Information pane is replaced with Activity Results pane that records the the operator information, the inputs, and the
responses.

 If you need to provide input, a dialog box displays and the workflow pauses until you submit the information.

Executing a workflow in step mode


Step mode is a method of manually executing a workflow in the TrueSight Orchestration Operator Control Panel
application by stepping to the next activity. The workflow pauses at every activity and continues executing at your
command.

To execute a workflow in step mode


1. In the Workflow explorer, double-click the workflow to open it in the Workflow canvas.

2. In the toolbar, click the Step icon .

The workflow executes, and the Results pane replaces the Information pane.

 Note
If the workflow requires your input, a dialog box is displayed and the workflow pauses until you provide
the information.

3. When the workflow completes an activity it pauses and the toolbar is highlighted.
• Click the Step icon to skip to the next activity.
• Click the Step Into icon to drill down into the activity. If you select step into, then the Operator Control
Panel pauses for input at all activities in the branches of the workflow.
• Click the Run to Completion icon to run the workflow without further pauses, or until it requires your
input.

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Increasing the maximum number of active workflows
By default, the TrueSight Orchestration Operator Control Panel application limits the number of active workflows to five.
You can increase the maximum allowable active workflows by modifying the product configuration file.

To increase the maximum number of active workflows


1. Using a text editor such as Notepad, open the ops-console-ui-config.xml file.

 Note
This file is located on the CDP computer under
[AO Home]/tomcat/webapps/baoocp

2. Modify the value listed in max-concurrent-processes.

<ops-console-ui-config>
<max-concurrent-processes>*5*</max-concurrent-processes>
</ops-console-ui-config>

3. Save and close the file.

 Note
This change applies to all instances of the Operator Control Panel connected to the grid, and takes effect
immediately.

TrueSight Orchestration Operator Control Panel timeouts


The TrueSight Orchestration Operator Control Panel application includes default timeouts for idle time and for workflow
preservation after you log off.

Default timeouts
The CDP controls the grid which contains the workflow you execute in the product. The CDP has system timeouts, and the
Operator Control Panel has timeout specifications for idle states and workflow preservation.
• Idle timeout - This timeout specifies that you are logged out of the Operator Control Panel after 20 minutes of
inactivity.
• Workflow timeout - This timeout preserves the state of running workflows for 60 minutes after accidental or
intentional logout. For example, if you accidently closed the web browser, the state of running workflow is
preserved for 60 minutes.

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Using the Health and Value Dashboards
TrueSight Orchestration includes two dashboards: Health and Value.

• Health Dashboard
• Value Dashboard
• Where to start

Related topics

Where to find more information

Accessing the dashboards

Managing the dashboards

Configuring your environment to use TrueSight Orchestration dashboards

If a problem occurs

Where to find more information

Troubleshooting the dashboards

Health Dashboard
The TrueSight Orchestration Health Dashboard provides TrueSight Orchestration administrators a snapshot view of the
health and configuration status of all TrueSight Orchestration components that make up the solution. The Value
Dashboard provides the ability to customize reports on the value added with TrueSight Orchestration processes (also
called workflows).

TrueSight Orchestration environment can be a complex system that includes a large number of servers, adapters, and
workflows. System administrators need to visualize the architecture and understand how well the components in the
environment are performing. The Health dashboard provides the following overviews of a TrueSight
Orchestration environment and its configuration:
• The health of the host servers in the environment and the peers running on them
• The version of TrueSight Orchestration peers that are running
• The architecture of the machines on which the peers are running
• The adapters, modules, and components associated with the peers and their state
• The adapter instances that are in a fault state and on what peers
• The jobs that are running and how many jobs have been running for a long time

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• The active modules
• The components that are currently acting as "master" inside the grid
• How often a process is being run
The Health Dashboard gathers information about all of the components in your TrueSight Orchestration environment and
reports on their health. You can use the dashboard to quickly assess the state of these components.

The Health Dashboard is not a replacement for real-time monitoring. It highlights key health and configuration issues
before they impact the solution's performance and availability.

Value Dashboard
The Value Dashboard provides reports related to the impact of process runs. Reports cover the following information:
• How much time is being saved by running a process
• How much money is being saved by running a process
Administrators can use the Value Dashboard to customize Value reports related to TrueSight Orchestration processes (also
known as workflows). Value reports indicate the time or money saved by the process runs that occurred during the
reporting period.

There are two types of Value reports:


• Process Metric reports provide data from completed process runs and the process run value is configured during
report creation.
• Business Metric reports provide data from process runs for processes that include business metrics.
Administrators can configure the dashboard Home page to display reports of particular interest to the organization, so
that users see those reports first when accessing the dashboard.

Where to start
To run the dashboards, see Accessing the dashboards.

Accessing the dashboards


This topic explains how to run the Health and Value Dashboards. 

• Before you begin


• To access the dashboard
• To change the port number 
• Dashboard session timeout
• Related topics

Before you begin


• Ensure that cookies are enabled in your browser. They must be enabled to log into the dashboard.

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• Users with access set up in a BMC authentication service are able to access the dashboard.
Administrators can access the Health Dashboard. Administrators and non-admin users can access the Value
Dashboard. Administrators can create Value reports and add reports to the Value Dashboard page.

To access the dashboard


1. Enter the URL in a Web browser: 
https://fullyQualifiedDomainName:webServerPort/baodashboard
Provide the FQDN and port used to install the dashboard. 
2. On the login screen, provide the required information and log in.
The dashboard authenticates the login credentials through the configuration distribution peer (CDP). 

Authentication is configured using a BMC authentication service. For more details, Managing users, groups, and realms in
Remedy Single Sign-On. 

When authentication is complete the specified dashboard opens.

You can access one grid per browser window. To access another grid, open a new browser window and repeat the
previous steps, choosing a different grid in the Grid Server list. 

To change the port number 
This section provides an overview of how to change the Apache Tomcat server port number and requires some knowledge
of working with the Apache Tomcat product. For more information, consult the Apache documentation.
1. Ensure that the Tomcat server is not running. If it is running, stop it.
2. Navigate to the tomcat/conf directory, locate the server.xml file and open it for editing.
3. Search for the following line:
Server port="18080" shutdown="18050"
and change the port number 18080 to the new port number.
4. Search for the following lines:
<Connector port="18080" protocol="HTTP/1.1"
     connectionTimeout="20000"
     redirectPort=8443" />
and change 18080 to the new port number that you used in the previous step.
5. Save your changes.

Dashboard session timeout


Once you have logged into the dashboard, the session remains active for 30 minutes with no activity. After 30 minutes the
dashboard session times out and you need to log back into the dashboard.

Related topics
Health Dashboard

Value Dashboard

Setting up the Value Dashboard and reports

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Health Dashboard
This section describes the Health Dashboard and its components.
• Viewing the peers
• Viewing the hosts
• Viewing adapters
• Viewing modules
• Viewing components
• Viewing configuration
• Viewing jobs
• Viewing usage

Viewing the Dashboard


The homepage of the Health Dashboard provides summary information about the health of your TrueSight
Orchestration environment. Only administrators have access to this dashboard.

 Note
The values shown on the dashboard represent the information that was available at the last data collection. The
values may have changed since that time.

Colors indicate the health of the TrueSight Orchestration environment. Red indicates that health or performance is not as


expected (may be critical) and you may need to take immediate action.

This page provides the following information about your TrueSight Orchestration environment:

Area Description

Grid Summary
This area displays the host servers in your TrueSight Orchestration
environment and provides summary information about the hosts.

 Note
This data includes the hosts and peers listed in the gridhosts file
that you configured after the installation (see Configuring your
environment to use TrueSight Orchestration dashboards) and
running in the environment. If a peer is not listed in the gridhosts
file and is not running in the environment, it will not be listed in this
area.

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Area Description

Grid Environment
This area reports on the state of the databases configured in your
environment, the repository and authentication servers.

Adapters This area displays information about the  adapters in your TrueSight


Orchestration environment.
Fault indicates that the adapter is not running as expected. You should
investigate the problem. You should not have any adapters in a fault state.

For information about administering adapters in TrueSight Orchestration, see


Managing adapters. 

Jobs
This area displays information about the jobs in your TrueSight Orchestration
environment. 

This area provides information about the workflow jobs. It reports any jobs
that have been running for over an hour. This is considered outside the
expected time range. There should be less than one percent of your total jobs
taking this long to run.

 Some organizations have intentionally implemented long running


workflows. If you have implemented these, you should not be
concerned if the dashboard indicates a larger number of long
running workflows.

For information about developing workflows in TrueSight Orchestration, see


Developing workflows and about administering processes and schedules, see
Managing processes and schedules.

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Area Description

Grid Statistics
This area provides the following three main statistics. In each case the
Current value should be 0. If it is a different number, you should investigate
the problem and take action.

The statistics displayed in this area are the values that were available the last
time the data was collected. The values may have changed since that time.
• Elections indicates that the current master component has changed or if
there is a new master, indicating a change in the grid (when Current is
greater than 0).
This value indicates the number of times an election is called on the peer
due to exceptional conditions and it represents all election types,
including missed heartbeats and multiple master-induced elections.
For more information about administering components, see Grid
components and their status.
• Link Failures indicates that there was a link failure between servers,
including intermittent link failures (when Current is greater than 0).
The value is the number of link failures over the last specified time
period. The time period is configurable and the default time period is 60
minutes.
• Peer Disconnects indicates that a server is not running (when Current is
greater than 0).
The value is the number of peer disconnects over the last specified time
period. The time period is configurable and the default time period is 60
minutes.
A peer disconnect is recorded when a component
• Recognizes link failure.
• Receives a shutdown message from a peer.
• Receives a bind message for which a reconnect is needed.
For information about administering servers, see Managing grids and
Managing peers. 

Viewing the peers


Peers tab provides information about the peers configured in your TrueSight Orchestration environment.

You can drill down on a peer for more information about the peer and its components. This page includes the following
information:
• Peer summary information appears across the top. It also includes information about adapters, components, and
logging levels. Click View to access details.
• Health Stats provides metrics about the peer. Click Historical Info for historical information covering the time
period of your choice.

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Viewing the hosts
Provides summary information about the hosts listed in your TrueSight Orchestration environment, such as the OS running
on them, their IP addresses, and RAM metrics.

Click on a host to display details about the peers running on the host.

 Note
This data includes the hosts and peers listed in the gridhosts file that you configured after the installation
(see Configuring your environment to use TrueSight Orchestration dashboards) and running in the environment.
If a peer is not listed in the gridhosts file and is not running in the environment, it will not be listed in this area.

Viewing adapters
Provides summary information about the adapters in the environment, such as the type, version, run and stop counts, and
fault counts. This page provides the following additional options:
• Expand the arrow to the left of an adapter to display the peer on which the adapter is running.
• Filter information by adapter name or type.

 Note
Searches are case-sensitive. Do not add spaces after the adapter name (the search does not work if there
are spaces at the end of the name).

• Sort on the Fault Count column.


• Export the data to an Excel spreadsheet (see Exporting dashboard data).

Viewing modules
Provides information about the modules in the environment, such as who last activated or deactivated them. This page
indicates if a module exists in the library (but is not currently used), is activated, or is deactivated.

The page provides the following additional options:


• Filter the modules displayed on the page using the Select One menu on the top right. You can display the following
module categories:
• ACTIVATED
• DEACTIVATED
• INLIBRARY (All modules in your library)
• Expand the arrow to the left of a module to display historical details.
• Export the data to an Excel spreadsheet (see Exporting dashboard data).
When a newer module version is being activated, the user may manually deactivate the earlier version or let the system
automatically deactivate it when the newer version is activated. If the earlier version is automatically deactivated, it still

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appears as activated in the dashboard (its status and timestamp are not updated). Refer to the latest timestamp
information to determine which module version is currently activated. You can also expand the module version to review
its history.

The following table includes examples of how module versions may appear in the dashboard.

Module version scenario Dashboard status Expanded historical Notes


information

Version 1 was activated at Activated No historical information. This is the only version of
2:09 PM. the module and it is
currently activated.

Version 1 = Activated, Version 2 has the most


Version 1 was activated at Version 1 = Activated,
Timestamp = 2:09 recent timestamp and is the
2:09 PM. Timestamp = 2:09 PM
activated version.
At 2:10 PM Version 2 was Version 2 = Activated,
activated and Version 1 was Timestamp = 2:10 PM
automatically deactivated.

Version 1 was activated at Version 2 = Activated, Version 1 = Deactivated, Version 2 has the most
2:09 PM. Timestamp = 3:05 PM Timestamp = 3:00 PM recent timestamp and is the
activated version.
At 3:00 PM a user manually Version 1 = Activated,
deactivated version 1. Timestamp = 2:09 PM When a version is manually
deactivated, the event
At 3:05 PM Version 2 was appears in the history.
activated.

If a module is activated or deactivated on the primary configuration distribution peer (CDP) and then the user logs into the
dashboard on the high-availability configuration distribution peer (HA-CDP), there is no historical information for the
module. If the module is activated or deactivated on the HA-CDP and then the user logs into the dashboard on the CDP,
there is no historical information for the module.

Viewing components
Provides summary information about all components for all peers in the environment, including which components are
masters.

Viewing configuration
Provides the following configuration information:
• Peers with excessive logging (more than two components with debug set to ON).
• SSL validation for the CDP.

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• SSL validation for the repository (Repo).
• CDP and operator control panel (OCP) on the same Tomcat server.

Viewing jobs
This topic describes the summary of jobs that appear on the Health Dashboard. 

• Viewing Job List


• Viewing Jobs
• Related topics

Viewing Job List


Provides a list of workflow jobs running on the peer to which the Health Dashboard is connected. Jobs data is stored in
Cassandra database, which is installed out-of-the-box with the CDP or the HA-CDP. The Cassandra database is installed at
the CDP_HOME/Cassandra location. For more information, see Working with the Apache Cassandra database.

On the job list, you can view the details for the jobs running up to the last thirty days only. 

You can filter the job list by specifying appropriate values in any of the fields. For example, on the Status column,
enter Completed to view all jobs that are in a completed state.

 Note
You can use the filter only for the Status, Module Name, Process Name, Peer Name, and Invocation
Method fields.  

From the Duration list, you can choose to view the jobs list for the Today, Last Ten Days, or for the Last Thirty Days.

The following information is provided for jobs running on the Grid:


• Status: Specifies the job status whether it is in a Complete state.
• Module Name: Specifies the name of the module under which the process is running.
• Process Name: Specifies the name of the process.
• Peer Name: Specifies the peer name on which the process is running. For example, CDP, AP or LAP
• Invocation Method: Specifies the job invocation method. For example, Schedule, Launch Job, REST, or Rule.
• Job ID: Specifies the job ID associated with the workflow job.
• Calling Process ID: Specifies the process that calls the job. This ID is generated only when the invocation method is
Launch Job.
• Start Time: Specifies the time when the job started in an MM-dd-yyyy hh:mm:ss format.
• End Time: Specifies the time when the job ended in an MM-dd-yyyy hh:mm:ss format.
• Duration: Specifies the duration of the job in milliseconds.

 Note
You can customize the columns to be displayed on the dashboard by using the Columns option.   

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The following figures show the list of jobs displayed on the job dashboard.

Job output is displayed when you click the job status. For compensated jobs, the reason for compensation, and error
message with stack trace is displayed.

 Note
Job output is mapped to the output parameters defined for the workflow.

The following figure shows more information about a job that is in a compensated state.

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Use the CSV and PDF options to export the jobs list data for a selected duration to Microsoft Excel or PDF
format.

For example, if you select Last 10 Days from the Duration list, and then click  , jobs data for the last ten days is
exported to a Microsoft Excel file. 

Viewing Jobs
Displays a graphical view of the jobs executed on the peer.

The graph displays the total number of jobs in the following states:
• Completed
• Compensated
• Queued
• Running
The following figure shows the jobs executed in the selected duration, in this case, last 10 days.

You can filter the job view by using the Duration list, which provides the following options:
• Today
• Last 5 Days
• Last 10 Days
• Last 30 Days
• Last 90 Days
• Last 180 Days
• Last 365 Days
• All

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Related topics
Troubleshooting the dashboards

Health Dashboard

Working with the Apache Cassandra database

Viewing usage
Displays the number of times an adapter has been invoked, in a graphical form.

The total number of adapter usage count for all actor and monitor adapters enabled on the Grid is displayed on the
dashboard. The bar graph shows the usage by the adapter type.

 Note
By default, the adapter name in a graph appears as configured in a file at the following location:
DASHBOARD_HOME/config/adapter-type-name-mapping.properties
For custom adapters, you must update the adapter type name on the config file.

Adapter usage is displayed for the adapters that are enabled on the Grid to which the Health Dashboard is connected. By
default, adapter usage for the last 10 days is displayed on the dashboard. You can select the following options from the
Usage Period list:
• Today
• Last 5 Days
• Last 10 Days
• Last 30 Days
• Last 90 Days
• Last 180 Days
• Last 365 Days
• All
When you select a range, the current period and the usage for the selected period are displayed on the dashboard.

The following figure shows the adapter usage count when Today is selected. The Current Period field shows today's date. 

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For a detailed usage data across the peers for each adapter type, click the adapter usage value and a dialog box is
displayed.

For example, click the SSH adapter bar on the dashboard to view the usage count for all adapters of the type SSH across all
peers on which the adapter is enabled. The following figure displays the number of times the SSH adapter is invoked
across multiple peers on the Grid. Labels such as AP, CDP, and HACDP denote the peers on which the SSH adapter is
enabled and the number of times it is invoked. 

Related topics
Troubleshooting the dashboards

Health Dashboard

Value Dashboard
The Dashboard page of the Value Dashboard displays Value reports associated with TrueSight Orchestration processes
(also called workflows). Value reports indicate the time or monetary savings for the process runs that happened over the
reported period. From the Dashboard page, you can access all available Value reports.

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This topic includes the following sections:

• To view all available reports


• To view a report's details
• To change the period covered in a report

 Note
Administrators can create value reports and add them to the Dashboard page (see Setting up the Value
Dashboard and reports).

To view all available reports


The Dashboard page displays reports that were set up to appear on the Dashboard page. There may be additional reports
that do not appear on the Dashboard page.

To access a list of all available reports

Click All Reports.

A list of available reports opens.

You can filter reports in the list by report name in the Report Name column.  

You can click on a report in the list to drill down into the report's details.

To view a report's details


From the Dashboard page access the report's details using one of the following methods:
• Click on the report name to drill down into the report's details.

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• Click All Reports, then click on a report in the list to drill down into the report's details.
While viewing report details, you can change the time period covered in the report. You can also export the report data in
comma separated value format (see Exporting dashboard data). 

After viewing a report's details, click Close to return to the Dashboard page.

To change the period covered in a report


Reports can cover the following periods:
• Daily (the default period): Displays the last complete 7 days of data.
• Weekly: Displays the last complete 4 weeks of data.
• Monthly: Displays the last complete 12 months of data.
• Yearly: Displays the last complete 2 years of data.
To change the report period
1. From the Dashboard page access the report's details using one of the following methods:
• Click on the report name to drill down into the report's details.
• Click All Reports, then click on a report in the list to drill down into the report's details.
2. In the period menu, choose the time period displayed for a report.
3. When you finish modifying the report period, click Close to return to the Dashboard page.

Related topics
Accessing the dashboards

Exporting dashboard data


The TrueSight Orchestration Health Dashboard includes tabular information that you can export. For example, you can
export content from the Adapter and Module pages and you can export Value reports. 

You can export information in tabular format to a comma-separated value (CSV) format. After exporting to CSV, you can
easily import that information into a spreadsheet.

To export data in CSV format
1. Use one of the following methods:

• On the Health Dashboard page containing the tabular information, click the CSV button  .
• On the Value Dashboard, click on the report name to drill down into the report's details and then click

the CSV button  .
2. In the dialog, choose one of the following:
a. Open with: Click Browse to select the application you want to use to open the file. Once it opens, you can
save it or take another action.
b. Save File: Saves the file to your Downloads directory.

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3. Select Do this automatically for files like this from now on if you want to use the same export method every time.
4. Click OK.

Date:  2019-08-17 21:47 
URL:  https://docs.bmc.com/docs/x/DhrwM

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A N
Navigation 7, 7
Adapter_usage 22
B O
Ocp 4, 6, 6, 7, 7, 8, 8, 8, 9, 9, 10, 10
Bmc_atrium_orchestrator 11
Opening 8
C
Operator_control_panel 4, 6, 6, 7, 7, 8, 8, 8, 9, 9, 10, 10
Count 22
Overview 4, 6, 6
D
Dashboard 4 R
Run_to_completion 8
E
Export 25 S
Step 8
H
Health_dashboard 11, 12, 14, 19, 25 T
Task 8, 9, 9, 10
I
Timeouts 10
Interface 7, 7, 8
J U
Using 12, 14, 23, 25
Job_dashboard 19
Jobs_list 19 V
Value_dashboard 11, 12, 14, 23, 25
Jobs_view 19
M W
Workflows 7, 8, 8, 8, 9, 10
Modes 8, 9, 9

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