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CHANDRA MOHAN BITLA

Mobile: +91-9640383430
E-mail: chandramohanbitla@gmail.com

CAREER SNAP SHOT with Objective

A result oriented professional MBA graduate with proven sales experience in


commercial Vehicle finance, seeking a challenging position in progressive organisation,
which can leverage my skills and expertise, provides opportunity to grow with the
organisation.

Educational Qualifications:
• MBA specialization in Marketing from Kavitha Memorial College, Khammam. Passed out
with 63% marks during May 2010.
• B.Com (Comp) from Masterji Degree College, Hanmakonda, Kakathiya University. Passed
out with 50% marks during Mar 2007.
Technical Expertise: Working on MS office Tools like excel, Power point & Word

Project Work undertaken:


Title: Consumer Satisfaction for Tata Motors product users
Scope / objective of Study: Aftersales satisfaction of Indica V2 customers
Observations: Basic & hygiene factors plays major role in accumulating the
positive opinion and which generates word of mouth.
Basic : Product information
Mileage
Accessories
After sales Service
Warranty information & limitations
Maintenance
Hygienic factors:
Invitation for launches
Periodic Information on offers & Loans
Up gradation options
Customisation
Delivery preference
Loyalty Programs

Recommendations:

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Though overall opinion is satisfactory, taking Tata motors wide network of servicing
centers and dealer network into consideration, recommended to deploy customer
relationship manager at each dealer location, which will increase the referrals and footfall
to the showroom. It is also observed that most of the potential consumers are unaware of
the ease in buying a car, just because of lack of nearest information access point.
Recommended to place brochures and procedure leaflets in consumer touch points like
ATMs, Mechanic sheds, etc to generate leads.

WORK EXPERIENCE: (Total: 1.1 years)


 Worked as Product Sales Executive in Shriram Transport Finance Co. during 2007-
08.

Shriram Transport Finance Company Limited (STFC) is the flagship company of the
Shriram Group which has significant presence in Chit Funds, Consumer Durable Finance,
Life Insurance, Insurance Consultancy, Stock Broking, Property Development, Project
Engineering, Wind Energy among others

STFC, India's largest player in commercial vehicle finance, was established in the year
1979. The company has a network of 447 branches and service centers

Job Responsibility:

 Sourcing the business prospects.


 Field verification
 Credit Appraisal
 Customer Relationship management
 Loan processing
 Collection follow up
 Dealing with non-payers
 Seizure & Settlement initiation if required.

Achievements: Best performer in 6 out of 13 months

STRENGTHS : Qualities of effective Team Leader, Motivator and a


Better Performer. Good Communication & analytical skills
and go getter attitude.
HOBBIES : Reading Books, Social Networking

PERSONAL PROFILE:

Name : Chandra mohan Bitla

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Father's Name : Sri Venkateshwarlu (Late)
Date of Birth : 18-09-1986
Martial Status : Single
Languages Known : English, Telugu, and Hindi
Permanent Address: S/o Bitla Venkateshwarlu
H No: 1-71
Nallabelly (PO)
Wardhannapet mandal
Warangal, AP

(Chandra Mohan Bitla)

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