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Executive Summary
Executive Summary
The South Pacific Islands are benefitting from improved telecoms
infrastructure
The South Pacific Islands have recently attracted international interest due to the infrastructure
developments occurring in this unique part of the world. In particular, there have been numerous
submarine cable build-outs and expansion of satellite services.
The demand for data based services in the Pacific region is growing, aligning with similar trends
around the world. In particular, the demand for mobile broadband is increasing due to mobile
services being the primary and most wide-spread source for Internet access across the region.
The three largest countries in terms of population include Papua New Guinea, Fiji and the
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Solomon Islands. While Papua New Guinea has the largest population by far, it provides
opportunities for significant growth considering its mobile penetration is still low at just over
30%. However there are challenges to be overcome before significant growth can occur.
It is the second largest island of Fiji which is currently considered to be one of the key markets
to watch due to it being the most advanced economy in the Pacific island region as well as
hosting the highest mobile and Internet penetration. It is also leading in terms of preliminary 5G
readiness.
The third largest island, the Solomon Islands, still relies upon 3G mobile and satellite services
as its primary means of both communication and Internet access and it will benefit from the
submarine cable and satellite developments occurring within the region.
While there are many local operators, there are also regional players including Digicel, which has
operated in the Pacific for some time. Recently we have also seen Amalgamated Telecom
Holdings (ATH) from Fiji expanding regionally with various acquisitions.
Executive Summary
International organisations such as United Nations, The World Bank and Asian Development
Bank have taken a special interest in seeing the general living conditions as well as
communication services improve in the Pacific region. It has become recognised that access to
high-speed internet can vastly improve the economic and social conditions in these emerging
markets; many of which are prone to natural disasters and rising sea levels.
This BuddeComm annual publication provides valuable information, analyses and current
statistics on the telecoms markets of the seven largest countries in the Pacific region. It focuses
on the markets of Papua New Guinea, Fiji, The Solomon Islands, Vanuatu, French Polynesia, New
Caledonia and Samoa. The report includes a regional overview, identifying the key trends and
leading operators. It provides insights into the mobile market of each country including mobile
subscriber and mobile broadband statistics. Information on the fixed broadband market and
statistics is also included with a particular focus on submarine cable and satellite
developments.
Key developments:
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The Pacific Islands region, also known as Oceania, is a unique part of the world and is
prone to natural disasters and rising sea levels.
2G services are still in widespread use in many Pacific Island Countries (PICs).
Satellite services are set to improve for the region with the planned deployment by Kacific
Broadband Satellite.
Executive Summary
Kumul Telikom; Telikom PNG, PNG DataCo, Bmobile (Vodafone), Digicel, Amalgamated
Telecom Holdings (ATH), Telecom Fiji Limited (TFL), Fiji International Telecommunications
Limited (FINTEL), Kacific Broadband Satellites, Southern Cross Cable Network (SCCN),
Vodafone Fiji Limited (VFL), Inkk Mobile, Unwired Fiji, Fintel Internet Services (Kidanet), Our
Telekom (Breeze); Bmobile-Vodafone; O3b, Solomon Island Submarine Cable Company, Office
des Postes et Télécommunications de Nouvelle-Calédonie (OPT-NC), Amper SA, Blue Sky
Samoa, Telecom Vanuatu Ltd (TVL), Office des Postes et Télécommunications (OPT); Tahiti Nui
Telecommunications; Galileo; Vini; Honotua Cable; Vodafone Polynesia.
Kylie Wansink
June 2019
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Table of Contents
Table of Contents
Regional overview 1
Regional operators 13
■ Digicel 13
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■ Amalgamated Telecom Holdings (ATH) 14
Telecommunications infrastructure 15
■ Satellite 19
■ Mobile market 25
Mobile operators 25
Mobile infrastructure 27
Mobile statistics 28
■ Fixed market 29
Table of Contents
Fiji 34
■ Mobile market 34
Mobile operators 35
MVNOs 38
Mobile Infrastructure 39
Mobile statistics 41
■ Fixed market 43
■ Mobile market 56
Mobile operators 56
Mobile infrastructure 57
Mobile statistics 58
■ Fixed market 61
Vanuatu 64
■ Mobile market 65
Mobile operators 66
Table of Contents
Mobile infrastructure 68
Mobile Statistics 70
■ Fixed market 72
Submarine cable 73
French Polynesia 75
■ Mobile market 76
Mobile operators 76
■ Mobile infrastructure 76
3G 76
■ Mobile statistics 78
■ Fixed market 79
Submarine cable 81
Satellite 81
New Caledonia 84
■ Mobile market 85
Mobile statistics 86
■ Fixed market 87
Table of Contents
Samoa 90
■ Mobile market 90
Mobile operators 90
Mobile infrastructure 92
Mobile statistics 93
■ Fixed market 94
Submarine cable 96
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Fixed broadband statistics 98
Table of Contents
List of Tables
Table 1 – South Pacific - mobile subscriptions by largest countries – 2014 - 2019 6
Table 3 – South Pacific - mobile broadband subscriptions by largest countries – 2014 - 2019 8
Table 4 – South Pacific - mobile broadband penetration by largest countries – 2014 - 2019 9
Table 5 – South Pacific - fixed broadband subscriptions by largest countries – 2014 – 2019 11
Table 6 – South Pacific - fixed broadband penetration by largest countries – 2014 – 2019 12
Table 9 – Papua New Guinea - mobile operators’ market share – 2014; 2016; 2018 25
Table 11 – Papua New Guinea – percentage of mobile connections by technology – 2018; 2025 27
Table 12 – Papua New Guinea - mobile subscriptions and penetration – 2009 – 2019 28
Table 13 – Papua New Guinea - active mobile broadband subscribers and penetration – 2012 – 2019 28
Table 14 – Papua New Guinea - fixed lines in service and teledensity – 2009 – 2019 32
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Table 15 – Papua New Guinea - fixed broadband subscribers and penetration – 2009 – 2019 33
Table 19 – Fiji - mobile subscribers, annual change and penetration rate – 2009 - 2019 41
Table 20 – Fiji - mobile broadband subscribers and penetration rate – 2009 – 2019 42
Table 21 – ATH Group and Holding Company – revenue and operating profit – 2015 - 2018 45
Table 25 – Fiji - fixed broadband subscribers and penetration rate – 2009 – 2019 54
Table 27 – Solomon Islands - mobile subscriptions and penetration rate – 2009 – 2019 58
Table 28 – Solomon Islands - mobile broadband subscribers and user penetration rate – 2010 – 2019 59
Table 29 – Solomon Islands - fixed broadband subscribers and penetration – 2009 – 2019 63
Table of Contents
Table 33 – Vanuatu - fixed broadband subscribers and penetration rate – 2009 – 2019 74
Table 36 – French Polynesia - mobile broadband subscribers and user penetration rate – 2010 – 2019 78
Table 37 – French Polynesia – fixed broadband subscribers and penetration rate – 2009 – 2019 83
Table 39 – New Caledonia - mobile broadband subscriptions and penetration – 2015 - 2019 87
Table 40 – New Caledonia - fixed broadband subscribers and penetration rate – 2009 – 2019 89
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Table of Contents
List of Charts
Chart 1 – Pacific island countries ranked by largest population – 2019 5
Chart 2 – South Pacific – mobile penetration versus mobile broadband penetration – largest countries - 2019 10
Chart 3 – Solomon Islands - mobile subscriptions versus mobile broadband subscriptions – 2010 – 2019 60
List of Exhibits
Exhibit 1 – Tonga to benefit from Kacific satellite 2
Exhibit 4 – Major submarine cables with landing points in Papua New Guinea – 2018 31
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Exhibit 8 – Telecom Vanuatu Limited – historical snapshot 72
Papua New Guinea has the highest number of mobile subscriptions in the region,
with over million, which aligns with it also having the largest population.
However, in stark contrast, it also has the lowest mobile subscriber penetration
with only % - providing opportunity for much growth in the future. There are
though significant challenges to overcome for this to occur. The majority of PNG’s
population (over %) live in remote and rural areas with difficult mountainous
terrain. While 3G and 4G LTE services are slowly increasing in PNG (by ,
around % of mobile connections with be accessing 4G LTE) there are also
barriers regarding the costs of services being prohibitive.
In contrast to PNG, has the second highest rate of mobile subscriptions, and
also the highest mobile penetration for the region with %.
Country
BuddeComm Sample Mobile subscriptions (million)
Papua New
Guinea
Fiji
Solomon
Islands
French
Polynesia
Vanuatu
New
Caledonia
Samoa
In addition, a new submarine cable is being built which will link PNG to Australia
and the Solomon Islands via the Coral Sea Cable System.
Mobile operators
Table 9 – Papua New Guinea - mobile operators’ market share – 2014; 2016; 2018
Operator 2014 Market share 2016 Market share 2018 Market share
Digicel % % %
B-Mobile % % %
Telikom PNG % % %
Source: BuddeComm based on NICTA data
Note: Based on subscribers. Table reviewed June 2019.
Mobile infrastructure
Operator System
+ ( )
Digicel + ( )
( )
( )( )
(now Kumul Telekom)
+ ( )
( )
(now Kumul Telekom)
( )
Source: BuddeComm based on NICTA data
Note: Table reviewed June 2019.
Year 2G 3G 4G LTE
2018 % % %
2025 (f) % % %
Fiji
Year Revenue
BuddeComm Sample (FJD $ million)
2015
2016
2017
2018
Source: BuddeComm estimates based on company data. Table updated June 2019.
Fiji
In the deregulated environment, Fintel remains the sole agent for access to the
SCCN. This means that it maintains a practical monopoly on wholesale Internet
access until such time as a competitive submarine cable is run to Fiji or satellite
connections become more reliable and affordable.
Fintel was recently selected as the landing party for the Tui-Samoa cable which
connects Fiji to Samoa.
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In July 2018 Fintel further signed an Operations Management Agreement with the
Fijian government and the Savusavu submarine cable system which will see
connectivity speeds increase between Viti Levu and Vanua Levu. Funding was
provided by both the Fijian government ( million) and the World Bank via a
loan of million.
In August 2018 conditional approval was provided for a merger between and
by The Fijian Competition and Consumer Commission (FCCC).
FJD $ (million)
2017