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Acer TravelMate 290 Series
Service Guide

Service guide files and updates are available


on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw

PART NO.: VD.T26V5.001


PRINTED IN TAIWAN
Table of Contents
Chapter 1 System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Front Open View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Lock Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Embedded Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
The Euro Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Chapter 2 System Utilities 33
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Chapter 3 Machine Disassembly and Replacement 43
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Removing ODD Module, Memory and HDD Module . . . . . . . . . . . . . . . . . . . . .48
Removing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Removing the Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Removing the Keyboard/LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Removing the LCD module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Disassembling the External Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Disassembling the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Disassembling the Optical Disk Drive Module/Combo Drive Module . . . . .59
Chapter 4 Troubleshooting 61
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

VII
Table of Contents
External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
External CD-ROM/DVD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . .62
Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . .63
Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Display Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Sound Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Insyde MobilePro BIOS POST Beep Code and POST Messages . . . . . . . . . . .67
Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Chapter 5 Jumper and Connector Locations 75
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
SW1 Settings (Lid switch) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
SW3 Settings(Kill Switch) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Chapter 6 FRU (Field Replaceable Unit) List 79
TravelMate 290 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Appendix A Model Definition and Configuration 94
Appendix B Test Compatible Components 95
Microsoft® Windows® XP Home Environment Test . . . . . . . . . . . . . . . . . . . . . .96
Microsoft® Windows® XP Pro Environment Test . . . . . . . . . . . . . . . . . . . . . . . .99
Appendix C Online Support Information 103
Index 105

VIII
Chapter 1

System Specifications

Features
This computer was designed with the user in mind. Here are just a few of its many features:

Performance
T Intel® Pentium M processor at 1.3 ~ 1.7 GHz or higher
T Intel 855GM + Intel ICH4-M
T PC2100 DDR SDRAM, Maximum memory up to 2GB (with two 1024MB SO-DIMM when
available)
T Internal removable optical drive (AcerMedia bay)
T High-capacity, Enhanced-IDE hard disk
T Li-Ion main battery pack
T Power management system with ACPI (Advanced Configuration Power Interface)

Display
T Thin-Film Transistor (TFT) liquid-crystal display (LCD) displaying 32-bit high true colour up to 16.7
million colours at 1024X768 eXtended Graphics Array (XGA) resolution
T 3D graphics engine
T Simultaneous LCD and CRT display support
T S-video for output to a television or display device that supports S-video input
T Dual display capability

Multimedia
T 16-bit high-fidelity AC’97 Codec stereo audio
T Built-in dual speakers
T High-speed optical drive (AcerMedia bay)

Connectivity
T High-speed fax/data modem port
T Ethernet/Fast Ethernet port
T Fast infrared wireless communication
T 3 USB 2.0 (Universal Serial Bus) ports (Two in rear and one on left)
T IEEE 1394 port
T InviLink 802.11b or 802.11a/b wireless LAN (manufacturing optional)
T Bluetooth ready (manufacturing optional)

Expansion
T One type II CardBus PC Card slot
T Upgradeable memory

I/O Ports
T One Infrared (FIR)
T One Type II CardBus slot

Chapter 1 1
T One RJ-11 modem jack
T One RJ-45 network jack
T One DC-in jack for AC adapter
T One ECP/EPP-compliant parallel port
T One external monitor port
T One headphone/speaker/line-out jack (3.5mm mini jack)
T One microphone/line-in jack (3.5mm mini jack)
T One S-video-out (NTSC/PAL) port
T Three Universal Serial Bus (USB) ports
T One IEEE 1394 port

2 Chapter 1
System Block Diagram

Chapter 1 3
Board Layout
Top View

1-JP12 CPU Socket 13-JP15 PCMCIA Connector


2-JP7 FAN Connector 14-JP20 MIC in Jack
3-JP2 Parallel Port 15-JP23 Headphone out Jack
4-JP1 CRT Connector 16-SW3 Wireless Kill Switch
5-JP10 LCD Connector 17-JP18 Speakers Connector
6-JP6 USB Connectors (*2) 18-JP17 Module Connector
7-JP5 RJ11/RJ45 Connectors 19-JP13 Mini PCI Connector
8-JP4 S-Video Connector 20-PJP9 Battery Connector
9-JP3 IEEE 1394 Connector 21-JP21 Keyboard Connector
10-SW1 Lid Switch 22-JP22 HDD Connector
11-JP8 USB Connector 23-PCN1 DC-In Jack
12-JP11 MDC/MBC Connector

4 Chapter 1
Bottom View

24-JP25 SO-DIMM Socket 25-JP26 SO-DIMM Socket

Chapter 1 5
Outlook View
A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.

Front Open View

# Icon Item Description


1 Display screen Also called LCD (liquid-crystal display),
displays computer output.
2 Power Button Turns on the computer power.
3 Touchpad Touch-sensitive pointing device which
functions like a computer mouse.
4 Click buttons (left and The left and right buttons function like the
right) left and right mouse buttons; the center
button serves as a 4-way scroll button.
5 Palmrest Comfortable support ares for your hands
when you use the computer.
6 Keyboard Inputs data into your computer.
7 Status indicators LEDs (light-emitting diode) that turn on and
off to show the status of the computer, its
functions and components.
8 Launch keys Two special keys for frequently used
programs.

6 Chapter 1
Front View

# Icon Item Description


1 Latch Latch for opening and colsing the
computer.
2 AcerMedia bay For hot-swappable modules including CD-
ROM, DVD-ROM, DVD/CD-RW combo or
DVD-RW.

Chapter 1 7
Left Panel

# Icon Item Description


1 Infrared port Interfaces with infrared devices (e.g.,
infrared printer, IR-aware computer).

2 PC card slot Accepts one Type II 16-bit PC card or 32-


bit CardBus PC card.

3 Wireless Enables and disables wireless


communication switch communication devices.

4 Stereo speaker Outputs sound.


5 Headphone/Speaker/ Connects to headphones or other line-out
Line-out jack audio devices (speakers).

6 Microphone/Line-in Accepts input from external microphone, or


jack other audio line-in devices (e.g., audio CD
player, stereo walkman and etc.).

7 One USB 2.0 port Connects to Universal Serial Bus devices


(e.g., USB mouse, USB camera).

8 Chapter 1
Right Panel

# Icon Item Description


1 Stereo speaker Outputs sound.
2 HDD Houses the computer hard disk.

3 Ventialtion slot Enables the computer to stay cool, even


after prolonged use.
4 DC-in jack Connects the AC adapter.

Chapter 1 9
Rear Panel

# Icon Item Description


1 IEEE 1394 port Connects to IEEE 1394 devices.

2 S-video Connects to a television or display device


with S-video input.

3 Ethernet port Connects to an Ethernet 10/100-based


network.

4 Modem port Connects to a phone line.

5 Two USB 2.0 ports Connects to Universal Serial Bus devices


(e.g., USB mouse, USB camera).

6 External display port Connects to a display device (e.g., external


monitor, LCD projector).

7 Parallel port Connects to a parallel device (e.g., parallel


printer).

8 Security keylock Connects to a Kensington-compatible


computer security lock.

10 Chapter 1
Bottom Panel

# Icon Item Description


1 Memory compartment Houses the computer’s main memory.
2 AcerMedia bay release Unlatches the AcerMedia drive for
latch removing the optical drive.
3 AcerMedia bay Houses an AcerMedia drive module.
4 Battery bay Houses the computer’s battery pack.
5 Battery release latch Unlatches the battery to remove the battery
pack.
6 Hard disk bay Houses the computer’s hard disk
(securedby a screw).
7 Cooling fan Helps keep the computer cool.
Note: Don’t cover or obstruct the opening
of the fan.

Chapter 1 11
Indicators
The computer has seven easy-to-read status icons below the display screen.

The status LCD displays icons that show the status of the computer and its components.

Icon Function Description


HDD Lights when Hard Disk Drive is activated.

ODD Lights when Optical Disk Drive is activated.

Scroll lock Lights when Scroll Lock is activated.

Caps lock Lights when Caps Lock is activated.

Pad lock (cursor) Lights when Pad lock is activated.

Num lock Lights when Num Lock is activated.

Wireless/Bluetooth Orange indicators that wireless LAN is


indicator enables; blue indicators that Bluetooth
(optional) is enabledLights when the
Wireless LAN or Bluetooth capabilities are
enabled.
Power Lights green when the power is on. Flashes
when the computer is in standby mode.

Battery Lights green. Flashes when the battery is


being charged or low capacity.

12 Chapter 1
Lock Keys
The keyboard has four lock keys which you can toggle on and off.

Lock Key Description


Caps Lock When Caps Lock is on, all alphabetic characters typed
are in uppercase.
Pad lock When Pad Lock is on, the embedded keypad is
(Fn-F10) enabled. In this mode the keypad is cursor function.
Num lock When Num Lock is on, the embedded keypad is in
(Fn-F11) numeric mode. The keys function as a calculator
(complete with the arithmetic operators +, -, *, and /).
Use this mode when you need to do a lot of numeric
data entry. A better solution would be to connect an
external keypad.
Scroll lock When Scroll Lock is on, the screen moves one line up
(Fn-F12) or down when you press w and y respectively.
Scroll Lock does not work with some applications.

Chapter 1 13
Embedded Numeric Keypad
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the right hand side of the keycaps.

Desired Access Num Lock On Num Lock Off


Number keys on embedded Type numbers in a normal
keypad manner.
Main keyboard keys Hold <Fn> while typing Type the letters in a normal
letters on embedded manner.
keypad.

14 Chapter 1
Windows Keys
The keyboard has two keys that perform Windows-specific functions.

Key Icon Description


Windows logo Start button. Combinations with this key perform
key special functions. Below are a few examples:

+ Tab (Activates next taskbar button)

+ E (Explores My Computer)

+ F (Finds Document)

+ M (Minimizes All)

j+ + M (Undoes Minimize All)

+ R (Displays the Run... dialog box)


Application Opens a context menu (same as a right-click).
key

Chapter 1 15
Hot Keys
The computer uses hotkey or key combinations to access most of the computer’s controls like sreen
brightness and volume output.
To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.

Hot Key Icon Function Description


Fn-Esc Sleep Puts the computer in Sleep mode.

Fn-F5 Display toggle Switches display output between the display screen,
external monitor (if connected) and both the display
screen and external monitor.
Fn-End Speaker toggle Turns the speakers on and off.

Fn-PgUp Volume up Increases the speaker volume.

Fn-PgDn Volume down Decreases the speaker volume.

Fn-w Brightness up Increases the screen brightness.

Fn-y Brightness down Decreases the screen brightness

16 Chapter 1
The Euro Symbol
If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a
European layout, you can type the Euro symbol on your keyboard.

NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro
symbol to work, the keyboard layout has to be set to United States-International.

To verify the keyboard type in Windows 2000 and Windows Millennium Edition, follow the steps below:
1. Click on Start, Settings, Control Panel.
2. Double-click on Keyboard.
3. Click on the Language tab.
4. Verify that keyboard layout used for “En English (United States)” is set to United States-International. If
not, select and click on Properties; then select United States-International and click on OK.
5. Click on OK.

To verify the keyboard type in Windows XP, follow the steps below:
1. Click on Start, Control Panel.
2. Double-click on Regional and Language Options.
3. Click on the Language tab and click on Details.
4. Verify that the keyboard layout used for "En English (United States)" is set to United States-International.
If not, select and click on ADD; then select United States-International and click on OK.
5. Click on OK.

To type the Euro symbol:


1. Locate the Euro symbol on your keyboard.
2. Open a text editor or word processor.
3. Hold Alt Gr and press the Euro symbol.
NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/
typography/faq/faq12.htm for more information.

Chapter 1 17
Launch Keys
Located at the top of keyboard are three buttons. The left-most button is the power button. To the right of the
power button are the two launch keys. They are designated as the programmable buttons (P1 and P2).

Launch Key Default application


P1 User-programmable
P2 User-programmable

18 Chapter 1
Touchpad
The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor
responds as you move your finger on the surface of the touchpad. The central location on the palmrest
provides optimum comfort and support.

Touchpad Basics
The following items teach you how to use the touchpad:

T Move your finger across the touchpad to move the cursor.


T Press the left and right buttons located on the edge of the touchpad to do selection and execution
functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the
touchpad produces similar results.

Function Left Button Right Button Tap


Execute Click twice Tap twice (at the same
quickly speed as double-clicking
the mouse button)
Select Click once Tap once
Drag Click and hold, Tap twice (at the same
then use finger speed as double-clicking
to drag the a mouse button) then hold
cursor on the finger to the touchpad on
touchpad the second tap to drag the
cursor
Access context Click once
menu

NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The
touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response.
Tapping harder will not increase the touchpad’s responsiveness.

Chapter 1 19
Hardware Specifications and Configurations
Processor

Item Specification
CPU type Intel Mobile Pentium M processor at 1.3~1.7 GHz or higher
CPU package uFCPGA package
CPU core voltage Support automatic selection of power supply voltage
CPU I/O voltage 1.05V

BIOS

Item Specification
BIOS vendor Insyde
BIOS Version Insyde MobilePRO BIOS 4.0
BIOS ROM type Flash ROM
BIOS ROM size 512KB
BIOS package 32 lead of PLCC
Bupported protocols ACPI 1.0b,PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/IEEE 1284
1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, USB, VGA BIOS, CD-ROM bootable
BIOS password control Set by setup manual

Second Level Cache

Item Specification
Cache controller Built-in CPU
Cache size 1MB
1st level cache control Always enabled
2nd level cache control Always enabled
Cache scheme control Fixed in write-through

System Memory

Item Specification
Memory controller Intel 855GM GMCH
Memory size 128MB/256MB/512MB/1GB
DIMM socket number 2 sockets
Supports memory size per socket 1024MB
Supports maximum memory size 2GB (by two 1024MB SO-DIMM module)
Supports DIMM type DDR Synchronous DRAM
Supports DIMM Speed 200/266 MHz
Supports DIMM voltage 2.5V
Supports DIMM package 200-pin SO-DIMM
Memory module combinations You can install memory modules in any combinations as long as they
match the above specifications.

20 Chapter 1
Memory Combinations

Slot 1 Slot 2 Total Memory


256/512MB 0 MB 256MB/512MB
256/512MB 128MB 384MB/640MB
256/512MB 256MB 512MB/768MB
256/512MB 512MB 768MB/1024MB
NOTE: Above table lists some system memory configurations. You may combine DIMMs with various
capacities to form other combinations.
.
LAN Interface

Item Specification
Supports LAN protocol 10/100 Mbps
LAN connector type RJ45
LAN connector location Rear side

.
Modem / Bluethooth Interface

Item Specification
Data modem data baud rate (bps) 56K
Supports modem/bluetooth protocol V.90 for MDC / Bluetooth 1.1 standard for BT
modem
Modem connector type RJ11
Modem connector location Rear side

Hard Disk Drive Interface

Item Specification
Vendor & Toshiba Toshiba Toshiba Toshiba Hitachi Hitachi Hitachi Hitachi
Model Name 20G 30G 40G 60G 20G 30G 40G 60G
MK2023G MK3021G MK4021G MK6021G IC25N020 IC25N030 IC25N040 IC25N060
AS AS AS AS -ATMR04 -ATMR04 -ATMR04 -ATMR04
Capacity 20000 30000 40000 60000 20000 30000 40000 60000
(MB)
Bytes per 512 512 512 512 512 512 512 512
sector
Data heads 2 2 3 4 1 2 2 3
Drive Format
Disks 1 1 2 2 1 1 1 2
Spindle 4200 RPM 4200 RPM 4200 RPM 4200 RPM 4200 RPM 4200 RPM 4200 RPM 4200 RPM
speed (RPM)
Performance Specifications
Buffer size 2048KB 2048KB 2048KB 2048KB 2048KB 2048KB 2048KB 2048KB
Interface ATA-5 ATA-5 ATA-5 ATA-5 ATA-5 ATA-5 ATA-5 ATA-5
Max. media 164.6~ 154.3~ 154.3~ 154.3~ 350 350 350 350
transfer rate 257.1 298.0 298.0 298.0
(disk-buffer,
Mbytes/s)

Chapter 1 21
Hard Disk Drive Interface

Item Specification
Data transfer 100 MB/ 100 MB/ 100 MB/ 100 MB/ 100 MB/ 100 MB/ 100 MB/ 100 MB/
rate Sec. Sec. Sec. Sec. Sec. Sec. Sec. Sec.
(host~buffer, Ultra DMA Ultra DMA Ultra DMA Ultra DMA Ultra DMA Ultra DMA Ultra DMA Ultra DMA
Mbytes/s) mode-5 mode-5 mode-5 mode-5 mode-5 mode-5 mode-5 mode-5
DC Power Requirements
Voltage 5V(DC) +/ 5V(DC) +/ 5V(DC) +/ 5V(DC) +/ 5V(DC) +/ 5V(DC) +/ 5V(DC) +/ 5V(DC) +/
tolerance - 5% - 5% - 5% - 5% - 5% - 5% - 5% - 5%

DVD-ROM Interface

Item Specification
Vendor & model name Toshiba (SR-C2612)
Performance Specification With CD Diskette With DVD Diskette
Transfer rate (KB/sec) (Mode1) 3.3X-8X CAV 4463-10820KByte/s
4X-5.7X PCAV 600-855KByte/s
10.3X-24X CAV 1552-3600KByte/s
(Mode2)
4X-5.7X PACV 684.4-975.3KBytes/s
10.3X-24X CAV 1769-4104KByte/s
Data Buffer Capacity 192 KBytes
Interface IDE/ATAPI
Applicable disc format DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18),DVD-R (read, single
border), DVD-RW(read) DVD-RAM (read, Version2.1), DVD-RAM (read,
Version 1.0)
CD: CD-Audio, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, CD-I,
CD-I Bridge (Photo-CD, Video-CD) Multisession CD (Photo-CD, CD-EXTRA,
CD-R, CD-RW), CD-R (read), CD-RW (read)
Loading mechanism Load: Manual
Release: (a) Electrical Release (Release Button)
(b) Release by ATAPI command
(c) Emergency Release
Power Requirement
Input Voltage +5 V +/- 5 % (Operating)
+/- 8 % (Start up)
Input Voltage +5 V +/- 0.25V
Audio Interface

Item Specification
Audio Controller Realtek ALC202 AC97 Codec
Audio onboard or optional Built-in
Mono or Stereo Stereo
Resolution 20 bit stereo Digital to analog converter
18 bit stereo Analog to Ditial converter
Compatibility Microsoft PC99, AC97 2.2 & WHQL
Mixed sound source CD
Sampling rate 48 KHz
Internal microphone No
Internal speaker / Quantity Yes / 2

22 Chapter 1
Video Interface

Item Specification
Video vendor Intel
Video name Intel 855GM GMCH
Chip voltage Core/1.2V
Supports ZV (Zoomed Video) port No

Video Resolution Mode (for both LCD and CRT)

Resolution 16 bits (High color) 32 bits (True color)


1024*768 Yes Yes
1400*1050 (SXGA) Yes Yes
1600*1200 (UXGA) Yes Yes
1280*1024 (Monitor) Yes Yes

Parallel Port

Item Specification
Parallel port controller SMSC LPC47N227
Number of parallel port One
Location Rear side
Connector type 25-pin D-type connector, in female type
Parallel port function control Enable/Disable/Auto (BIOS or operating system chooses configuration) by
BIOS setup
Note: Depending on your operating system, disabling an unused device
may help free systen resources for other devices.
Supports ECP/EPP/Bi-directional Yes (set by BIOS setup)
(PS/2 compatible) Note: When Mode is selected as EPP mode, “3BCh” will not be available.
Optional ECP DMA channel (in BIOS DMA channel 1
setup)
Optional parallel port I/O address (in 378h, 278h
BIOS setup)
Optional parallel port IRQ (in BIOS IRQ7, IRQ5
setup)

USB Port

Item Specification
USB compliancy level 2.0
OHCI USB 2.0
Number of USB port 3
Location Rear side
Serial port function control Enable/Disable by BIOS setup

PCMCIA Port

Item Specification
PCMCIA controller ENE CB1410 CardBus
Supports card type Type II

Chapter 1 23
PCMCIA Port

Item Specification
Number of slots One type-II
Access location Left panel
Supports ZV (Zoomed Video) port No ZV support
Supports 32 bit CardBus Yes

System Board Major Chips

Item Controller
System core logic Intel 855GM and ICH4-M
Super I/O controller SMSC 47N227, LPC interface
Audio controller Realtek ALC202 Codec
Video controller Intel 855GM GMCH
Hard disk drive controller ICH4-M
Keyboard controller NS 87591L
RTC ICH4-M

Keyboard

Item Specification
Keyboard controller NS 87591L
Keyboard vendor & model name Standard keyboard w/o launch button embeded
Total number of keypads 85/86/90 keys with 101/102 key emulation
Windows logo key Yes
Internal & external keyboard work simultaneously Yes

Battery

Item Specification
Vendor & model name Sony/Samsung
Battery Type Li-ion
Pack capacity 63Wh / 31Wh
Cell voltage 3.7V/cell
Number of battery cell 8/4
Package configuration Pin 1: BATT+: Battery positive power pin
Pin 2: 6C/8C

Pin 3: B/I: Enable Li-ion battery output, connect to 1k Ω resistor to


GND in system.

Pin 4: TS: connect 10K Ω ohm Thermistor to GND


Pin 5: EC_SMD1: SMbus DATA
Pin 6: EC_SMC1: SMbus CLOCK
Pin 7: GND: battery ground power pin
Package voltag 14.8V

24 Chapter 1
LCD Inverter Specification
This inverter is designed to light up the CCFL of LCD for TravelMate 430 series notebook. It should be
supported the following LCD panels.

No. Supplier Model Type


1 AU B141XN04 TFT, 14.1” XGA
2 CMO N141X6-L01 TFT, 14.1” XGA
3 CPT CLAA141XF01 TFT, 14.1” XGA
4 Toppoly TD141TGCB1 TFT, 14.1” XGA
5 AU B150XG02-V1 TFT 15.0” XGA
6 Hitachi TX38D81VC1CAB TFT, 15.0 XGA
7 LG LP150X08-A3 TFT 15.0” XGA
8 Hannstar HSD150PX17-A TFT, 15.0” XGA

There are two control signals that come form system to control lamp brightness. One signal is
named DAC_BRIG, which limits current to meet LCD lamp current specification. Another one is
named PWM, which adjusts lamp brightness. This inverter brightness is adjusted by PWM burst
mode. The PWM burst mode is that turning on and off the lamp at rate of 150Hz. The effective
brightness is a function of the duty cycle.

Features
1. Wide range 9V to 21V input voltage.
2. Birghtness adjustment by PWM duty mode.
3. Close loop controls lamp current.

Chapter 1 25
Electrical Characteristics
No
Parameter Symbol Min. Typ. Max. Unit Comment
.

1 Input NV_PWR 9 14.8 21 V 7.5V (continuous) can


voltage work
*Note 1

2 Input Iin -- 0.33 -- A


current
3 Lamp IL 3.0 -- 6.8 mA DAC=0V
current *Note 2
4 Lamp IL 2.7 -- 6.3 mA DAC=1V
current
4 Frequency F 45 55 65 KHz * Note 3
5 Output Pout -- -- 4.5 W
power
6 Efficiency η 80% -- -- --
7 Starting Vs 1600 -- --- V At 0’C
voltage
8 Starting Tvs 1 -- 1.5 Sec
time
9 Dispoff# 2.8 3.3 3.6 V Backlight on/off signal
0 0.5 0.8 V Low level
10 Limited DAC- 0 3.3 V *Note 2
lamp BRIG
maximum
current
11 PWM INV_PW 142 150 158 Hz PWM signal frequency
signal M 3.0 3.3 3.6 V PWM signal amplitude
*Note 4
30 -- 100 %
Ton
Duty = -------------------
Period
12 Lamp I zero-PK -- -- 10 % Line transient (10.8V to
current 21V/100us) and turn on
over-shoot transient
13 Current 1.27 1.56 Multiple
Waveform 2
I−p
factor Ip
I rms
I rms or *10

14 Unbalance -10% 0 +10% Mulitple


Rate

Ip −I−p
Irms
15 Turn off IHl -- -- 0 A PWM=30%
current
(Hight
side)
15 Turn off Voff -- -- 150Vp- V PWM=30%
voltage p
(Low side)

26 Chapter 1
No
Parameter Symbol Min. Typ. Max. Unit Comment
.
16 Voltage Trise -- -- 300us us PWM=30%
Rise time
(Low side)
17 Voltage fall Tfall -- -- 300us us PWM=30%
time (Low
side)

NOTE:
*1. The inverter can work in 7.5V input voltage (continuous), but 7.5V electronic characteristic will
not be care.
*2. Limited lamp maximum current by DAC_BRIC signal:
When DAC_BRIG voltage is 0V and INV_PWM enables (100%), lamp has max. current.
When DAC_BRIG voltage is 3.3V and INV_PWM enables (100%), lamp has min. current.
When add 1V DAC, the 100% Lamp current will decrease 0.5mA.

DAC_BRIG signal comes from system chipset with internal resistance of 3K Ω


*3. Inverter operating frequency should be within specification (45~65kHz) at max. and min.
brightness load.
*4. INV_PWM enable implies INV_PWM signal is High level (On duty cycle is 100%). It is a square
wave of 150Hz to adjust backlight brightness that is a function of PWM duty cycle. Backlight
brightness is maximum value under INV_PWM at 100% and brightness is minimum under
INV_PWM at 30%.
*5.The system interface signals belong to 3.3V.
*6. Please make sure open lamp output voltage should be within starting voltage specification.
*7. Inverter should pass human body safety test.
*8. Inverter should be no smoking by any component open/short test.
*9. Transformer voltage stress should not be over 85% under any condition.
(turn on overshoot transient and line transient.)
*10. Audio noise should be less than 36dB at 10cm distance.
.
Electrical specification

No
Symbol Min. Typ. Max. Unit Comment
.

1 V oper* -- 650 -- Vrms Lamp operating voltage


(650+/-50)

Il 6.2 6.5 6.8 mArms DAC_BRIG: 0 V, PWM:


100%

Il 3.0 3.3 3.6 mArms DAC_BRIG: 0 V,


PWM:30%

Il 5.7 6.0 6.3 mArms DAC_BRIG: 0V,


PWM:100%

Il 2.7 3.0 3.3 mArms DAC_BRIG: 1V,


PWM:30%
F 45 55 65 kHz
η 80% -- -- --

Thermal

Chapter 1 27
All components on inverter board should follow below rules:
1. Component using conditions (component stress) must be within component specification including voltage
rating, current rating, temperature etc.
2. Component temperature should follow below:
T ∆T <=30 degree C, at 25, 35 degree C.
T Component temperature should be less than 70 degree C inside system at 35 degree C.
LCD

Item Specification
Vendor & CPT AU Hitachi LG Sanyo Hannstar CMO Toppoly
model CLAA14 B141XN TX38D8 LP150X TM150X HSD150 N141X6- TD141T-
name 1XF01 04 / 1VC- 08-A3 G-02L11 PX17-A L01 GCB1
B150XG 1CAB
02-V1 /
B150XG
01-V2
Mechanical Specifications
LCD 14.1 14.1/ 15.0 15.0 15.0 15.0 14.1 14.1
display 15.0
area
(diagonal,
inch)
Display TFT TFT TFT TFT TFT TFT TFT TFT
technology
Resolution XGA XGA XGA XGA XGA XGA XGA XGA
(1024* (1024* (1024* (1024* (1024* (1024* (1024* (1024*
768) 768) 768) 768) 768) 768) 768) 768)
Supports 262K 262K 262K 262K 262K 262K 262K 262K
colors
Optical Specification
Brightness keyboar keyboar keyboar keyboar keyboar keyboar keyboar keyboar
control d hotkey d hotkey d hotkey d hotkey d hotkey d hotkey d hotkey d hotkey
Contrast No No No No No No No No
control
Suspend/ Yes Yes Yes Yes Yes Yes Yes Yes
Standby
control
Electrical Specification
Supply 3.3 3.3 3.3 3.3 3.3 3.3 3.3 3.3
voltage for
LCD
display (V)
Supply 690 690 690 690 690 690 690 690
voltage for
LCD
backlight
(Vrms)

AC Adapter

Item Specification
Vendor & model name API API 2AD02-381 90W
Input Requirements
Maximum input current (A, 1.7Amax@100Vac
@100Vac, full load) 0.9Amax@ 240Vac
Nominal frequency (Hz) 47 - 63

28 Chapter 1
AC Adapter

Item Specification
Frequency variation range (Hz) 47 - 63
Nominal voltages (Vrms) 90 - 264
Inrush current The maximum inrush current will be less than 50A and 100A when the adapter
is connected to 115Vac(60Hz) and 240Vac(50Hz) respectively.
Efficiency High efficiency 86% minimum, at 100~240Vac AC input, full load, warm-up
condition.
Output Ratings (CV mode)
DC output voltage Offers constant voltage 19.0V output source with 60W max output power
capacity.
Noise + Ripple 380mvp-pmax (20MHz bandwidth) for resistor load
Output current 0 A (min.) 3.16A (max.)
Output Ratings (CC mode)
DC output voltage 18.0 ~ 20.0
Constant output 3.3A
Dynamic Output Characteristics
Start-up time 3 sec. (@115 Vac and 230Vac full load)
Hold up time 5ms min. (@115 Vac input, full load)
Over Voltage Protection (OVP) 27V
Short circuit protection Output can be shorted without damage, and auto recovery
Electrostatic discharge (ESD) 15kV (at air discharge)
8kV (at contact discharge)
Dielectric Withstand Voltage
Primary to secondary 4242 Vdc for 1 second
Leakage current 60uA at 254Vac
Regulatory Requirements 1. FCC class B requirements (USA)
2. VDE class B requirements (German)
3. VCCI classII requirements (Japan)

Power Management

ACPI Mode Power Management


Mech. Off (G3) All devices in the system are turned off completely.
Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned off
completely.
Working (G0/S0) Individual devices such as the CPU and hard disk may be power
managed in this state.
Sleeping State (S3) CPU Power Down
VGA Power Down
PCMCIA Suspend
Audio Power Down
Hard Disk Power Down
Super I/O Power Down
Sleeping State (S4) Also called Hibernate state. System saves all system states and
data onto the disk prior to power off the whole system.

Environmental Requirements

Item Specification
Temperature

Chapter 1 29
Environmental Requirements

Item Specification
Operating +5 ~ +35°C
Non-operating -20 ~ +65°C
Non-operating -20 ~ +65°C (storage package)
Humidity
Operating 10% to 90% without condensation
Non-operating 10% to 90% RH, non-condensing (unpacked)
Non-operating 10% to 90% RH, non-condensing (storage package)
Vibration
Operating (unpacked) 5 ~ 500Hz: 0.9G
Non-operating (unpacked) 5 ~ 500Hz: 1.3G

Mechanical Specification

Item Specification
Dimensions 330mm (W) x 273mm (D) x 31.7mm (H) for 14.1/15.0 inch model
Weight 6.11lb (2.77kg) for 14.1 inch model (8 cell battery)
6.41lb (2.9kg) for 15.0 inch model (8 cell battery)
I/O Ports One type II CardBus slots, One RJ-11 modem jack,One RJ-45 network jack,
One DC-in jack for AC adapter, One ECP/EPP-compliant parallel port, One
external monitor port, One headphone/speaker/line-out jack (3.5mm mini jack),
One microphone/line-in jack (3.5mm mini jack), One S-video-out (NTSC/PAL)
port, Three Universal Serial Bus (USB) ports, One IEEE 1394 port.
Drive Bays One
Material Recycle plastic PC+ABS 94V0
Indicators Power, Media activity, Battery charge, Wireless/Bluetooth communication, Caps
lock, Pad lock, Num lock and Scroll lock indicators
Switch Power switch
Lid switch
User define switch 1, 2
Wireless ON/OFF switch

Memory Address Map

Memory Address Size Function


000E0000h-000FFFFFh 128KB System BIOS
000C0000h-000CFFFFh 64KB VGA BIOS
000A0000h-000BFFFFh 128KB Video memory (VRAM)
00000000h-0009FFFFh 640KB Conventional memory

I/O Address Map

I/O Address Function


0000-001F Direct memory access controller
0000-0CF7 PCI bus
0010-001F Motherboard resources
0020-0021 Programmable interrupt controller
0024-0025 Motherboard resources
0028-0029 Motherboard resources
002C-002D Motherboard resources

30 Chapter 1
I/O Address Map

I/O Address Function


002E-002F Motherboard resources
0030-0031 Motherboard resources
0034-0035 Motherboard resources
0038-0039 Motherboard resources
003C-003D Motherboard resources
0040-0043 System timer
004C-004F Motherboard resources
0050-0053 Motherboard resources
0060-0060 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
0061-0061 System speaker
0062-0062 Microsoft ACPI-Compliant Embedded Controller
0064-0064 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
0066-0066 Microsoft ACPI-Compliant Embedded Controller
0070-0071 System CMOS/real time clock
0072-0077 Motherboard resources
0080-0080 Motherboard resources
0081-008F Direct memory access controller
0090-009F Motherboard resources
00A0-00A1 Programmable interrupt controller
00A4-00A5 Motherboard resources
00A8-00A9 Motherboard resources
00AC-00AD Motherboard resources
00B0-00B5 Motherboard resources
00B8-00B9 Motherboard resources
00BC-00BD Motherboard resources
00C0-00DF Direct memory access controller
00F0-00FE Numeric data processor
0170-0177 Secondary IDE Channel
01F0-01F7 Primary IDE Channel
0200-020F Motherboard resources
0274-0277 ISAPNP Read Data Port
0279-0279 ISAPNP Read Data Port
0376-0376 Secondary IDE Channel
0378-037B ECP Printer Port (LTP1)
03B0-03BB Intel(R) 82852/82855 GM/GME Graphics Controller
03C0-03DF Intel(R) 82852/82855 GM/GME Graphics Controller
03F6-03F6 Primary IDE Channel
03F8-03FF SMC IrCC - Fast Infrared Port
04D0-04D1 Motherboard resources
0778-077B ECP Printer Port (LTP1)
07F8-07FF SMC IrCC - Fast Infrared Port
0A79-0A79 ISAPNP Read Data Port
0D00-FFFF PCI bus
1000-107F Motherboard resources
1100-110F Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA

Chapter 1 31
I/O Address Map

I/O Address Function


1200-121F Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
1300-133F Motherboard resources
1400-141F Intel(R) 82801DB/DBM SMBus Controller - 24C3
1600-161F Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
1700-171F Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
C000-C0FF Realtek RTL8139/810x Family Fast Ethernet NIC
C100-C17F VIA OHCI Compliant IEEE 1394 Host Controller
E000-E007 Intel(R) 82852/82855 GM/GME Graphics Controller
E100-E1FF Realtek AC’97 Audio
E200-E23F Realtek AC’97 Audio
E300-E3FF Agere Systems AC’97 Modem
E400-E47F Agere Systems AC’97 Modem
FD00-FDFF ENE CB1410 Cardbus Controller
FE00-FE00 Motherboard resources
FF00-FFFF ENE CB1410 Cardbus Controller

IRQ Assignment Map

Interrupt Channel Function(Hardware)


IRQ00 SystemTimer
IRQ01 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
IRQ04 SMC IrCC - Fast Infrared Port
IRQ08 System CMOS/real time clock
IRQ09 Microsoft ACPI-Compliant System
IRQ12 Alps Pointing-device
IRQ13 Numeric data processor
IRQ14 Primary IDE controller
IRQ15 Secondary IDE controller
IRQ10 Agere Systems AC’97 Modem
ENE CB1410 Cardbus Controller
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82852/82855 GM/GME Graphics Controller
Realtek AC’97 Audio
Realtek RTL8139/810x Family Fast Ethernet NIC
VIA OHCI Compliant IEEE 1394 Host Controller

DMA Channel Assignment

DMA Channel Function(Hardware)


1 ECP Printer Port (LPT1)
3 SMC IrCC - Fast Infrared Port
4 Direct memory access controller

32 Chapter 1
Chapter 2

System Utilities

BIOS Setup Utility


The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.

To activate the BIOS Utility, press m during POST (when “Press <F2> to enter Setup” message is prompted
on the bottom of screen).

Navigating the BIOS Utility


There are five menu options: Main, Advanced, Security, Boot and Exit.
Follow these instructions:
T To choose a menu, use the cursor left/right keys (zx).
T To choose a parameter, use the cursor up/down keys ( wy).
T To change the value of a parameter, press p or q.
T Press ^ while you are in any of the menu options to go to the Exit menu.
T In any menu, you can load default settings by pressing t. You can also press u to save any
changes made and exit the BIOS Setup Utility.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values.

Chapter 2 33
Main
This menu provides you the information of the system.

Parameter Description
System BIOS Version Displays system BIOS version
VGA BIOS Version Displays VGA BIOS version
Serial # Displays the serial number of the unit.
UUID Number UUID=16bytes. This will be visible only when there is an internal LAN device present.
System Memory This field reports the memory size of system base memory. The size is fixed to 640KB.
Extended Memory This field reports the memory size of the extended memory in the system.
Extended Memory size=Total memory size
CPU Speed CPU Speed= Max speed
System Time and System Sets the system time and date.
Date
Quiet Boot Mode Control whether Customer Logo and Summary Screen are displayed or not.
LCD Auto DIM Enabled: LCD brightness will automatically lower to save more power when AC is not
present.
Disabled: LCD brightness will NOT automatically lower to save more power when AC is
not present.
PXE Boot from LAN Enables “PXE Boot from LAN” function at DOS.
F12 Boot Menu This field decides whether the OEM POST screen will have the following message: “Press
<F12> Change Boot Device” or not during user’s quiet boot.

34 Chapter 2
Advanced
The Advanced screen contains parameters involving your hardware devices. It also provides advanced
settings of the system.

FIR Ports
Configure the system’s Infrared port using options: Disabled and Enabled.

The table below describes the parameters in the screen. Settings in boldface are the default and suggested
parameter settings.

Description Option
FIR I/O Settings Sets the base I/O address and IRQ for Infrared COM1, 3F8, IRQ4/ COM2, 2F8,
port. IRQ3/ COM3, 3E8, IRQ4/
COM4, 2E8, IRQ3

Chapter 2 35
Description Option
DMA Setting for Fast IR Sets a DMA channel for the printer to operate in DMA1, DMA2, DMA3,
ECP mode. This parameter is enabled only if
Mode is set to ECP.
Mode Setting Normak (16550), IrDA (HPSIR),
ASK IR, FAST IR

LPT Port
Configure the system’s parallel port using options: Disabled and Enabled.

The table below describes the parameters in the screen. Settings in boldface are the default and suggested
parameter settings.

Description Option
Port Definition Sets the mode for the parallel port. Standard AT (Centronics),
Standard AT: Normal mode (AT compatible) Bidirectional (PS-2),
Bi-directional: Bi-directional mod (PS/2 Enhanced Parallel (EPP),
compatible) Extended Capabilities
Enhanced Parallel (EPP): EPP mode
Extended Compabilities (ECP): ECP mode
(requires DMA channel)
Port Address Sets the base I/O address for the parallel port. None/ LPT1, 378, IRQ7/ LPT2,
When Mode is selected as EPP mode, “3BC” will 278, IRQ5/ LPT3, 3BC, IRQ7
not be available.
Mode Setting If ECP mode has been selected, then DMA DMA1, DAM3
default is DMA1.

Legacy USB Support


Disabled: Disable support for Legacy Universal Serial Bus.
Enabled: Enable support for Legacy Universal Serial Bus.

36 Chapter 2
Chapter 2 37
Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.

The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.

Set Supervisor/User Password


If password on boot is required, the password must be set otherwise it cannot be enabled.
The formats of the password are as follows:
Length 10 characters
Characters Alphanumeric keys only. The shift status i.e. Ctrl, Shift, Alt and Capital are ignored.

Parameter Description Option


Set User Password Press Enter to set the user password. When
set, this password protects the BIOS Setup
Utility from unauthorized access.

38 Chapter 2
Parameter Description Option
Set Supervisor Password Press Enter to set the administrator password.
When set, this password protects the BIOS
Setup Utility from unauthorized access.
Password on Boot Allows the user to specify whether or not a Disabled or Enabled
password is required to boot.

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.

Chapter 2 39
Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.

Please select the order of the boot devices.

40 Chapter 2
Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.

The table below describes the parameters in this screen.

Parameter Description
Exit Saving Changes Allows the user to save changes to CMOS and reboot the system.
Exit Discarding Changes Allows the user Discards changes made and exits System Setup.
Load Setup Default Loads default settings for all parameters (same as t ).
Discard Changes Allows the user to discard previous changes in CMOS Setup.

Chapter 2 41
BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
T New versions of system programs
T New features or options
T Restore a BIOS when it becomes corrupted.
Use the Flash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Flash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash utilities.
NOTE: Please use the AC adaptor power supply when you run the Flash utility. If the battery pack does not
contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not
completely loaded.
Fellow the steps below to run the Flash.
1. Prepare a bootable diskette.
2. Copy the Flash utilities to the bootable diskette.
3. Then boot the system from the bootable diskette. The Flash utility has auto-execution function.

System Diagnostic Diskette


This diagnostic diskette is for the Acer TravelMate 290 series notebook machine. However, system diagnostic
utility is not ready as service CD released. Acer HQ CSD will upload the utility to CSD website as soon as it is
ready.

42 Chapter 2
Chapter 3

Machine Disassembly and Replacement


This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
T Wrist grounding strap and conductive mat for preventing electrostatic discharge
T Plastic flat head screw driver
T Plastic tweezers
T Philips screw driver
TAny plastic tool can take off the middle cover
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
When you remove the stripe cover, please be careful not to scrape the cover.

Chapter 3 43
General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.
3. Remove the battery pack.
NOTE: TravelMate 290 series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may
need to tear the tape or mylar before you disconnect different FFC/FPC/connectors.

44 Chapter 3
Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
and instructs you on the components that need to be removed during servicing. For example, if you want to
remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in
that order.

Start

Battery

M*1 M*2

HDD Module ODD Module DIMM Cover Middle Cover

G*4
Q*4 J*2
HDD Carrier
Memory
SUB Assy
Optical Device
ODD
Bracket

M*2
P*4
Optical Device Optical Device M*1 M*2 M*1
Holder Board
HDD Carrier HDD Cover Power Button Keyboard LCD Module

L*1

Launch Board

P*2 P*1 K*2

MDC Cover Mini PCI


Thermal Plate
Plate Cover

*4
Mini PCI
Thermal
MDC Card Wireless
Module
Board

CPU

P*1
M*3
K*1
P*14
M*1
Upper Case Lower Case
ASSY ASSY

N*3
M*5 O*1
LED Cable
G*4 Upper Case
Wireless
Hinge Saddles Support w/
Antenna
FPC
M*2 O*1

Shielding Touchpad
Main Board Lower Case
P*4
F*2
Speaker Set I*2

PCMCIA Slot

Chapter 3 45
LCD Module

2 LCD Rubber
2 LCD Screw
Caps

P*4

LCD Bezel

P*2 M*1

LCD ASSY Inverter Board

H*8

LCD Coaxial
LCD LCD Brackets LCD Panel
Cable

Screw List
Item Description
A SCREW BTP M1,7 x 3.5ZS
B SCREW BTP M2 x 4 ZS
C SCREW D-SUB NUT
D SCREW M1.7 x 2.5ZS
E SCREW M2 x 6 (B) & NI
F SCREW M2 x 10 (B)
G SCREW M2 x 2.3 (NL)
H SCREW M2 x 3 (NL)
I SCREW M2 x 4 (B)
J SCREW M2 x 6 (NL)
K SCREW M2.5 x 1.1 (NL)
L SCREW M2.5 x 15 (NL)
M SCREW M2.5 x 3 (NL)
N SCREW M2.5 x 3 (NL) -up
O SCREW M2.5 x 4 (NL)
P SCREW M2.5 x 6 (NL)
Q SCREW M3 x 4 (NL)

46 Chapter 3
Removing the Battery Pack
1. Slide the battery latch.
2. Then remove the battery.

Chapter 3 47
Removing ODD Module, Memory and HDD Module
Removing the ODD Module
1. Slide the optical drive latch.
2. Then remove the optical drive.

Removing the Memory


1. Unscrew the two screws that secure the DIMM cover.
2. Remove the DIMM cover.
3. Pop out the memory then remove it.

Removing the HDD Module


1. Remove the screw that secures HDD module.
2. Take off the HDD module from the main unit.

48 Chapter 3
Removing the Keyboard/LCD Module
Removing the Keyboard
1. Use a plastic flat head screw driver or any plastic tool to detach the middle cover carefully.
2. Then remove the middle cover from the main unit.

3. Remove the two screws holding the keyboard.


4. Turn the keyboard over as the picture shows.
5. Disconnect the keyboard cable then remove the keyboard.

Removing the LCD module


1. Remove the middle cover. See step 1 and step 2 on “Removing the Keyboard” section.
2. Remove one screw as the picture shows.
3. Then disconnecto the LCD coaxial cable.

4. Remove the six screws on the rear and the bottom panel; three on each side.
5. Then detach the entire LCD module.

Chapter 3 49
50 Chapter 3
Disassembling the Main Unit
1. See “Removing the Keyboard/LCD Module” on page 49
2. Disconnect the touchpad FPC.
3. Remove the screw that fastens the power buttom.
4. Then take off the power buttom.

5. Remove the screw holding the launch board.


6. Take off the launch board.
7. Then remove the screw that secures the thermal plate.

8. Take off the thermal plate.


9. Remove the two screws that fasten the MDC cover plate then remove it.
10. Disconnect the MDC card connector.

11. Disconnect the modem card cable.


12. Disconnect the fan cable.
13. Remove the four screws according to the order as shown.

Chapter 3 51
14. Remove the thermal module from the main unit.
15. Release the CPU lock.
16. Remove the CPU from the main unit carefully.

17. Disconnect the speaker cable.


18. Remove the two screws holding the mini PCI cover.
19. Then remove the mini PCI cover.

20. Disconnect the wireless LAN antenne.


21. Pop out the wireless LAN card then remove it.

22. To detach the upper case assembly from the lower case assembly, first remove the three screws as
shown.

52 Chapter 3
23. Remove the 15 screws on the bottom panel.
24. Then detach the upper case assembly.

25. Tear off the capton fastening the touchpad FPC.


26. Disconnect the touchpad FPC.

27. Remove the four screws that secure the touchpad support bracket.
28. Then remove the touchpad support bracket.
29. Remove the touchpad.

30. Tear off all capton holding wireless LAN antenne.


31. Take out the wireless antenna from the samll fastening hooks.
.

32. Remove the two screws that fasten the wireless antenna.
33. Then take out the wireless antenna.

Chapter 3 53
34. Remove the screw holding the left hinge saddle.
35. Then remove the screw holding the right hinge saddle.

36. Remove the gasget protecting the wireless antenna.


37. Remove the two screws fastening the wireless antenna to the hinge saddle.
38. Then remove the wireless antenna from the upper case.

39. Remove the two screws fastening the left speaker.


40. Place the left speaker as shown.
41. Then take off the left hinge saddle.
.

42. Remove the gasget.


43. Then remove the screw that secures the hinge saddle.

54 Chapter 3
44. Remove the two screws holding the right speaker.
45. Place the right speaker as shown.
46. Then remove the right hinge saddle.

47. Remove the five screws that secure the shielding to the upper case.
48. Tear off the alumini tape on the right and the left side.
49. Then remove the shielding.
.

50. Tear off the tape holding the speaker set.


51. Remove the speaker set from the upper case.

52. Remove the screw that secures the main board to the lower case.
53. Disconnect the touchpad FPC. Please push the lower case outwords as shown.

Chapter 3 55
54. Remove the four screws that fasten the PCMCIA slot.
55. Detach the PCMCIA slot from the main board.

56 Chapter 3
Disassembling the LCD Module
1. Remove the two LCD rubber feet and the two screw caps.
2. Remove the four screws that fasten the LCD bezel.
3. Detach the LCD bezel carefully.

4. Tear off the tape fastening the inverter connector.


5. Tear off the tape fastening the inverter cable.

6. Remove the screw holding the LCD inverter board.


7. Disconnect the high voltage cable and the inverter board.
8. Disconnect the inverter board connector.

9. Remove the two screws holding the LCD; one on each side.
10. Then remove the LCD from the LCD panel.
.

Chapter 3 57
11. Remove the eight screws that fasten the right and the left LCD brackets; four on each side.
12. Then remove the LCD brackets on both side.

13. Tear off the capton that secure the LCD coaxial cable.
14. Disconnect the LCD coaxial cable.

58 Chapter 3
Disassembling the External Modules
Disassembling the HDD Module
1. Remove the two screws holding the HDD carrier on one side.
2. Then remove another two screws fastening the HDD carrier on the other side.

3. Remove the HDD carrier.


4. Remove the two screws holding the HDD cover.
5. Detach the HDD cover.

Disassembling the Optical Disk Drive Module/Combo Drive Module

1. Remove the two screws holding the optical device holder.


2. Remove another two screws that fasten the optical device holder on the other side.
3. Then remove the last two screws that secure the holder.

4. Take the optical disc drive from the optical device holder.
5. Remove the the optical device bracket.
6. Then remove the optical device board.

Chapter 3 59
60 Chapter 3
Chapter 4

Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test this model (TravelMate 290 series). Non-Acer products,
prototype cards, or modified options can give false errors and invalid system responses.
1. Obtain the failed symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3. If any problem occurs, you can perform visual inspection before you fellow this chapter’s instructions. You
can check the following:
power cords are properly connected and secured;
there are no obvious shorts or opens;
there are no obviously burned or heated components;
all components appear normal.
4. After you perform visual inspection you can also verify the following:
ask the user if a password is registered and, if it is, ask him or her to enter the password.
verify with the customer that Wndows XP is installed on the hard disk. Operating systems that
were not preinstalled by Acer can cause malfunction.
make sure all optional equipment is removed from the computer.
make sure the floppy disk is empty.
5. Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified) Go To
Power failure. (The power indicator does not go “Power System Check” on page 63.
on or stay on.)
POST does not complete. No beep or error “Insyde MobilePro BIOS POST Beep Code and
codes are indicated. POST Messages” on page 67
“Undetermined Problems” on page 73
POST detects an error and displayed messages “Insyde MobilePro BIOS POST Beep Code and
on screen. POST Messages” on page 67
Other symptoms (i.e. LCD display problems or “Insyde MobilePro BIOS POST Beep Code and
others). POST Messages” on page 67
Symptoms cannot be re-created (intermittent Use the customer-reported symptoms and go to
problems). “Insyde MobilePro BIOS POST Beep Code and
POST Messages” on page 67
“Intermittent Problems” on page 72
“Undetermined Problems” on page 73

Chapter 4 61
System Check Procedures
External Diskette Drive Check
Do the following steps to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic
diskette is required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.
Do the following to select the test device.
1. The FDD heads can become dirty over time, affecting their performance. Use an FDD cleaning kit to clean
the heads. If the FDD still does not function properly after cleaning, go to next step.
2. Boot from diagnostic program.
3. If an error occurs with the internal diskette drive, reconnect the diskette connector on the main board.
If the error still remains:
1. Reconnect the external diskette drive module.
2. Replace the external diskette drive module.
3. Replace the main board.

External CD-ROM/DVD-ROM Drive Check


Do the following to isolate the problem to a controller, drive, or CD-ROM/DVD-ROM. Make sure that the CD-
ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to
fail.
Do the following to select the test device:
1. Insert an audio CD into the CD/DVD drive. If the CD/DVD drive can read the data from the audio CD. The
drive does not have problem, then go to next step. If the CD/DVD LED on the front panel does not emit
light as it read the data from the audio CD, then go to next step. However, if the CD/DVD drive can not
read data from the audio CD, you may need to clean the CD/DVD drive with a CD/DVD drive cleaning
disk.
2. Make sure that the appropriate driver has been installed on the computer for the CD/DVD drive.
3. Boot from the diagnostics diskette and start the diagnostics program
4. See if CD-ROM Test is passed when the program runs to CD-ROM/DVD-ROM Test.
5. Follow the instructions in the message window.
If an error occurs, reconnect the connector on the main board. If the error still remains:
1. Reconnect the CD-ROM/DVD-ROM module.
2. Replace the CD-ROM/DVD-ROM module.
3. Replace the main board.

62 Chapter 4
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the main board.
If the keyboard cable connection is correct, run the Keyboard Test.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
non-defective FRU:
1. Reconnect the keyboard cables.
2. Replace the keyboard.
3. Replace the main board.

The following auxiliary input devices are supported by this computer:


T Embedded Numeric Keypad
T External keyboard
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

Memory Check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
Currently, we do not provide memory test program. However, if you need to check memory but have no testing
program or diagonositc utility at hand, please go to http://www.passmark.com to download the shareware
“BurnIn Test V.3.0”. You may test the memory with this program under Window XP environment.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Power System Check


To verify the symptom of the problem, power on the computer using each of the following power sources:
1. Remove the battery pack.
2. Connect the power adapter and check that power is supplied.
3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
T “Check the Power Adapter” on page 64
T “Check the Battery Pack” on page 65

Chapter 4 63
Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure

Pin 1: 19V
Pin 2: 0V, Ground

1. If the voltage is not correct, replace the power adapter.


2. If the voltage is within the range, do the following:
T Replace the main board.
T If the problem is not corrected, see “Undetermined Problems” on page 73.
T If the voltage is not correct, go to the next step.
NOTE: An audible noise from the power adapter does not always indicate a defect.
3. If the DC-IN indicator does not light up, check the power cord of the power adapter for correct continuity
and installation.
4. If the operational charge does not work, see “Check the Power Adapter” on page 64.

64 Chapter 4
Check the Battery Pack
To check the battery pack, do the following:
From Software:
1. Check out the Power Options in control Panel
2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.
3. Repeat the steps 1 and 2, for both battery and adapter.
4. This helps you identify first the problem is on recharging or discharging.
From Hardware:
1. Power off the computer.
2. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground).
3. If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
4. If the voltage is within the normal range, run the diagnostic program.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not emit, replace the battery pack. If the charge indicator still does not light up,
replace the DC/DC charger board.

Touchpad Check
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1. After rebooting, run Touch pad/PS2 Mode Driver.
2. Run utility with the PS/2 mouse function and check if the mouse is working.
3. If the PS/2 mouse does not work, then check if the main board to switch board FPC is connected well.
4. If the main board to switch board FPC is connected well, then check if the touch pad FPC connects to the
main board properly.
5. If there is still an error after you have connected the touch pad FPC to the main board properly, then
replace the touch pad or touch pad FPC. The touch pad or touch pad FPC may be damaged.
6. Replace switch board.
7. If the touch pad still does not work, then replace the FPC on Track Pad PCB.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.

Display Check
1. Connect an external display to the computer’s external monitor port, the boot the computer. The computer
can automatically detect the external display. Press Fn+ p to switch to the external display.
2. If the external display works fine, the internal LCD may be damaged. Then perform the following steps:
Make sure the DDRRAM module is seated properly. Then run the diplay test again. If the problem
still exists, go to next step.
Replace the inverter board, then run the display test program again. If the problem still occurs, go
on next step.
Replace the LCD module with a new one then run the display test again. If the probelm still
happens, continue next step.
Replace LCD/FL cable with a new one then execute the display diagnostic again. If the problem

Chapter 4 65
still occurs, continue next step.
Replace the CPU with another of the same specifications. If the problems still occurs, go to next
step.
The main board may be damaged. Replace main board.
3. If the external monitor has the same problem as the internal monitor, the main board may be damaged.
Please insert the diagnostic disk and run the display test program and go through the sub-steps under
step 2.

Sound Check
To determine if the computer’s built-in speakers are functioning properly, perform the following steps. Before
you start the steps below, adjust the speaker volume to an appropriate level.
1. Try different audio sources. For example, employ audio CD and ditital music file to determine whether the
fault is in the speaker system or not. If not all sources have sound problem, the problem is in the source
devices. If all have the same problem, continue next step.
2. Connect a set of earphone or external speakers. If these devices work fine, go to next step. If not, then the
main board may be defective or damaged. Replace the main board.
3. Follow the disassembling steps in Chapter 3. Esure the speaker cable is firmly connected to the main
board. If the speaker is still a malfunction, go on next step.
4. If the speakers do not sound properly, the speakers may be defective or damaged. Replace the speakers.
If the problem still occurs, then replace the main board.

66 Chapter 4
Insyde MobilePro BIOS POST Beep Code and POST Messages
The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 73.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.

Beep Code Message Description


short, short, short; short, “FAULTY DMA PAGE REGISTERS” DMA page registers do not function properly.
short, long
short, short, short; short, “FAULTY REFRESH CIRCUIT” RAM refresh circuit does not function properly.
long, short
short, short, short; short, “ROM CHECKSUM INCORRECT” BIOS ROM checksum failed.
long, long
short, short, short; long, “CMOS RAM TEST FAILED” CMOS RAM test failed.
short, short
short, short, short; long, “DMA CONTROLLER FAULTY” DMA controller does not work properly.
short, long
short, short, short; long, long “INTERRUPT CONTROLLER The interrupt controller does not work properly.
short FAILED”
short, short, short; long, N/A Keyboard controller failed to respond with the
long, long self-test command.
short, short, long; short, N/A No video device found.
short, short
short, short, long; short, N/A No RAM installed.
short, long
N/A “KEYBOARD CONTROLLER Keyboard controller failed during system inquiry
FAILURE” about connected devices.
N/A “KEYBOARD FAILURE” The keyboard fails to respond or no keyboard is
connected.
N/A “CMOS FAILURE - RUN SCU” CMOS data error, probably due to battery power
loss.
N/A “CMOS CHECKSUM INVALID - RUN CMOS checksum error.
SCU”
N/A “RAM ERROR AT LOCATION xxxxxx: The RAM failed during memory test at the indi-
WROTE: xxxx cated location.
READ: xxxx”
N/A “PARITY ERROR AT UNKNOWN Parity error during memory test at unknown
LOCATION” location.

N/A “PARITY ERROR AT LOCATION Parity error during memory test at the indicated
XXXXXX” location.

Chapter 4 67
Beep Code Message Description
N/A “NO INTERRUPTS FROM TIMER 0” Timer 0 of the clock timer controller does not
generate system interrupts correctly.
N/A “UNEXPECTED AMOUNT OF The system memory size does not match with
MEMORY - RUN SCU” the CMOS record.
N/A “CLOCK NOT TICKING CORRECTLY” The system clock does not working correctly.
N/A “TIME/DATA CORRUPT - RUN SCU” The time/date information in CMOS is invalid.
N/A “MACHINE IS LOCKED - TURN KEY” The keyboard operation is locked.
N/A “BOOT SECTOR 0 HAS CHANGED” The boot sector of the hard disk has been
changed, probably because of a virus attack.
N/A Suspend-to-Disk partition MISSING!” No Suspend-to-Disk partition found.
N/A “Hard Disk ERROR!” Access to the Suspend-to-Disk partition failed.
N/A “Suspend-to-Disk partition signature No Suspend-to-Disk partition signature found.
NOT FOUND!”
N/A “Suspend-to-Disk partition size TOO The capacity of the Suspend-to-Disk partition is
SMALL!” not enough.
N/A “MEMORY SIZE HAS CHANGED -- The memory size has changed after previous
REBOOTING” Suspend-to-Disk operation.

68 Chapter 4
Index of Symptom-to-FRU Error Message
LCD-Related Symptoms

Symptom / Error Action in Sequence


LCD backlight doesn't work Enter BIOS Utility to execute “Load Setup Defaults” on Exit screen,
LCD is too dark then reboot system.
LCD brightness cannot be adjusted Reconnect the LCD connectors.
LCD contrast cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
LCD cable
LCD inverter
LCD
Main board
Unreadable LCD screen Reconnect the LCD connector
Missing pels in characters LCD cable
Abnormal screen LCD inverter
Wrong color displayed LCD
Main board
LCD has extra horizontal or vertical lines LCD inverter
displayed. LCD cable
LCD
Main board

Indicator-Related Symptoms

Symptom / Error Action in Sequence


Indicator incorrectly remains off or on, but system Reconnect the inverter board
runs correctly Inverter board
Main board

Power-Related Symptoms

Symptom / Error Action in Sequence


Power shuts down during operation Power source (battery pack and power adapter). See “Power
System Check” on page 63.
Battery pack
Power adapter
Hard drive & battery connection board
Main board
The system doesn’t power-on. Power source (battery pack and power adapter). See “Power
System Check” on page 63“.
Battery pack
Power adapter
Hard drive & battery connection board
Main board
The system doesn’t power-off. Power source (battery pack and power adapter). See “Power
System Check” on page 63.
Hold and press the power switch for more than 4 seconds.
Main board
Battery can’t be charged See “Check the Power Adapter” on page 64.
Battery pack
Main board

Chapter 4 69
PCMCIA-Related Symptoms

Symptom / Error Action in Sequence


System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly
Main board
PCMCIA slot pin is damaged. PCMCIA slot assembly

Memory-Related Symptoms

Symptom / Error Action in Sequence


Memory count (size) appears different from DIMM
actual size. Main board

Speaker-Related Symptoms

Symptom / Error Action in Sequence


In Windows, multimedia programs, no sound See “Sound Check” on page 66
comes from the computer. Audio driver
Speaker
Main board
Internal speakers make noise or emit no sound. See “Sound Check” on page 66
Speaker
Main board

Power Management-Related Symptoms

Symptom / Error Action in Sequence


The system will not enter hibernation Keyboard (if control is from the keyboard)
Hard disk drive
Main board
The system doesn't enter hibernation mode and Press Fn+F4 and see if the computer enters hibernation mode.
four short beeps every minute. Touchpad
Keyboard
Hard disk connection board
Hard disk drive
Main board
The system doesn’t enter standby mode after LCD cover switch
closing the LCD Main board
The system doesn't resume from hibernation Hard disk connection board
mode. Hard disk drive
Main board
The system doesn't resume from standby mode LCD cover switch
after opening the LCD. Main board
Battery fuel gauge in Windows doesn’t go higher Remove battery pack and let it cool for 2 hours.
than 90%. Refresh battery (continue use battery until power off, then charge
battery).
Battery pack
Main board
System hangs intermittently. Reconnect hard disk drives.
Hard disk drive connector
Main board

70 Chapter 4
Peripheral-Related Symptoms

Symptom / Error Action in Sequence


System configuration does not match the Enter BIOS Setup Utility to execute “Load Setup defaults”, then
installed devices. reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
External display does not work correctly. See if there is an error beep. If there is an erro beep, then change
main board.
Power off. Then check if RAM CPU BIOS are well-connected.
Press Fn+F5 three times slowly
LCD FPC
LCD inverter
LCD
USB does not work correctly USB device cable is firmly connected into the USB ports. Test one
USB port each time.
USB socket is firmly secured to the main board.
Main board
Print problems. Ensure the “Parallel Port” in the “System Devices” of BIOS Setup
Utility is set to Enabled.
Onboard Devices Configuration
Run parallel port test
Printer driver
Printer cable
Printer
Main board

Keyboard/Touchpad-Related Symptoms

Symptom / Error Action in Sequence


Keyboard (one or more keys) does not work. Reconnect the keyboard cable.
Keyboard
Main board
Touchpad does not work. Reconnect touch pad cable. Modem port is secured to the main
board
Touch pad FPC
Audio/Touch pad board
Main board

Modem-Related Symptoms

Symptom / Error Action in Sequence


Internal modem does not work correctly. Ensure the telephone cable is firmly plugged into the telephone wall
socket and the modem port of the computer.
Modem phone port is secured to the main board.
modem combo board
Main board
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined
Problems” on page 73.

Chapter 4 71
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1. Run the diagnostic test for several times to isolate the problem.
2. If no error is detected, do not replace any FRU.
3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
If an error is detected by the main battery test, see “Check the Power Adapter” on page 64
If an error is detected by the display test, see “Index of Symptom-to-FRU Error Message” on page 69 .
If an error is detected by the floppy disk drive test, see “External Diskette Drive Check” on page 62.
If an error is detected by the keyboard test, see “Keyboard or Auxiliary Input Device Check” on page 63.

72 Chapter 4
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power
System Check” on page 63):
1. Power-off the computer.
2. Visually check them for damage. If any problems are found, replace the FRU.
3. Remove or disconnect all of the following devices:
T Non-Acer devices
T Printer, mouse, and other external devices
T Battery pack
T Hard disk drive
T DIMM
T CD-ROM/Diskette drive Module
T PC Cards
4. Power-on the computer.
5. Determine if the problem has changed.
6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
T Main board
T LCD assembly

Chapter 4 73
74 Chapter 4
Chapter 5

Jumper and Connector Locations

Top View

1-JP12 CPU Socket 13-JP15 PCMCIA Connector


2-JP7 FAN Connector 14-JP20 MIC in Jack
3-JP2 Parallel Port 15-JP23 Headphone out Jack
4-JP1 CRT Connector 16-SW3 Wireless Kill Switch
5-JP10 LCD Connector 17-JP18 Speakers Connector
6-JP6 USB Connector (x2) 18-JP17 Module Connector
7-JP5 RJ11/RJ45 Connector 19-JP13 Mini PCI Connector
8-JP4 S-Video Connector 20-PJP9 Battery Connector
9-JP3 IEEE 1394 Connector 21-JPJ21 Keyboard Connector
10-SW1 Lid Switch 22-JP22 HDD Connector
11-JP8 USB Connector 23-PCN1 DC-In Jack
12-JP11 MDC/MBC Connector

Chapter 5 75
SW1 Settings (Lid switch)
Setting
Function 1 NONE
Function 2 LCD BACKLIGHT OFF
Function 3 STAND BY
Function 4 HIBERNATE

SW3 Settings(Kill Switch)


Setting
On Wireless On
Bluetooth On
Off Wireless Off
Bluetooth Off

76 Chapter 5
Bottom View

24-JP25 So-DIMM Socket


25-JP26 So-DIMM Socket

Chapter 5 77
78 Chapter 5
Chapter 6

FRU (Field Replaceable Unit) List


This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 290
series products. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise
Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available
on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on
the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use
the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer
machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or
regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to
return it.

Chapter 6 79
Exploded Diagram
THE SYSTEM

80 Chapter 6
LOGIC UPPER ASSY

Chapter 6 81
LCD 14.1”

82 Chapter 6
LCD 15”

Chapter 6 83
OPTICAL DISC DRIVE MODULE AND COMBO DRIVE MODULE

HDD ASSY

84 Chapter 6
Picture No. Partname And Description Part Number
Adapter
NS ADAPTER - LITEON 65W, 3 PIN, PA-1650- AP.T3503.001
02CA
ADAPTER - DELTA 65W, 3 PIN, ADP-65DB AP.T2101.001
Battery
NS BATTERY SONY LI-ION 8 CELLS 4300mAH, BT.T3504.001
US18650G5
BATTERY SAMSUNG LI-ION 8 CELLS BT.T3506.001
4300mAH, ICR18650-22
BATTERY SONY LI-ION 4 CELLS 2150mAH, BT.T3504.002
US18650G5

Boards
306-THE MDC CARD, AMBIT, T60M283 W/CISPR 54.T35V5.001
SYSTEM

NS MDC+ BLUETOOTH COMBO CARD, AMBIT, 54.T35V5.002


TM60M665.00
NS MINI PCI WIRELESS BOARD (802.11b) , Intel 54.T35V5.003
Calexico (802.1b)
MINI PCI WIRELESS BOARD (802.11a+b) , 54.T35V5.004
Askey (Atheros solution)

254-THE LAUNCH BOARD 55.T35V5.001


SYSTEM

Cables
002-LOGIC FPC - M/B TO TOUCHPAD 50.T35V5.001
UPPER
ASSY
001-THE LED CABLE 50.T35V5.002
SYSTEM

Chapter 6 85
Picture No. Partname And Description Part Number
NS MODEM CABLE 50.T35V5.003

NS POWER CORD US (3Pin) 27.T35V5.001


POWER CORD EC (3Pin) 27.T35V5.002
POWER CORD Aus (3Pin) 27.T35V5.003
POWER CORD UK (3Pin) 27.T35V5.004
POWER CORD SWISS (3Pin) 27.T35V5.005
POWER CORD CHINA (3Pin) 27.T35V5.006
POWER CORD ITALIAN (3Pin) 27.T35V5.007
POWER CORD DEMARK (3Pin) 27.T35V5.008
Case/Cover/Bracket Assembly
304-THE MIDDLE COVER W/NAME PLATE 42.T35V5.001
SYSTEM

303-THE LOWER CASE 60.T35V5.001


SYSTEM

NS DIMM COVER 42.T35V5.002

253-THE UPPER CASE W/SPEAKERS, ANTENNA 60.T35V5.002


SYSTEM
UPPER CASE W/SPEAKERS, W/O ANTENNA 60.T35V5.003

NS I/O BRACKET 33.T35V5.001


003-LOGIC TOUCHPAD SUPPORT BRACKET 33.T35V5.002
UPPER NOTE: This item does not include FPC,
ASSY yet the image here is with FPC.

86 Chapter 6
Picture No. Partname And Description Part Number
307-THE POWER BUTTON 42.T35V5.003
SYSTEM

313-THE MINI PCI COVER 42.T35V5.004


SYSTEM

301-THE MDC COVER PLATE 42.T35V5.005


SYSTEM

302-THE THERMAL PLATE 42.T35V5.007


SYSTEM

COMMUNICATION MODULE
NS ANTENNA WHITE 50.T35V5.004

NS ANTENNA BLACK 50.T35V5.005

CPU
NS INTEL PENTIUM M BANIAS 1.3GHZ KC.BS001.13G
INTEL PENTIUM M BANIAS 1.4GHZ KC.BS001.14G
INTEL PENTIUM M BANIAS 1.5GHZ KC.BS001.15G
INTEL PENTIUM M BANIAS 1.6GHZ KC.BS001.16G
INTEL PENTIUM M BANIAS 1.7GHZ KC.BS001.17G

Chapter 6 87
Picture No. Partname And Description Part Number
HDD/ Hard Disk Drive
004-HDD HDD 2.5" 20G TOSHIBA NeptuneV20 KH.02004.001
ASSY MK2023GAS 4200rpm
HDD 2.5" 20G HGST MORAGA KH.02007.002
IC25N020ATMR04-0 08K0632
HDD 2.5" 30G HGST MORAGA KH.03007.002
IC25N030ATMR04-0 08K0910 2.5"
HDD 2.5" 30G TOSHIBA 30GB Neptune KH.33004.001
MK3021GAS
HDD 2.5" 40G HGST MORAGA KH.04007.004
IC25N040ATMR04-0 08K0633
HDD 2.5" 40G TOSHIBA 40GB Neptune KH.34004.001
MK4021GAS
HDD 2.5" 60G HGST MORAGA KH.06007.002
IC25N060ATMR04-0 08K0634
HDD 2.5" 60G TOSHIBA NEPTUNE KH.06004.001
MK6022GAS 5400RPM
HDD 2.5" 60G HDD 2.5" TOSHIBA 60GB KH.36004.001
Neptune MK6021GAS
001-HDD HDD ESD PLATE ASSY 33.T35V5.004
ASSY

002-HDD HDD CARRIER SUB ASSY 33.T35V5.005


ASSY (W/ HDD COVER)

NS HDD COVER

Keyboard
NS KEYBOARD ZIPPY ARABIC KB.T350C.018

KEYBOARD ZIPPY BELGIUM KB.T350C.009


KEYBOARD ZIPPY BRAZILIAN PORTUGUESE
KEYBOARD ZIPPY CANADIAN FRENCH
KEYBOARD ZIPPY CHINESE KB.T350C.001
KEYBOARD ZIPPY CZECH KB.T350C.012
KEYBOARD ZIPPY DANISH KB.T350C.017

88 Chapter 6
Picture No. Partname And Description Part Number
KEYBOARD ZIPPY FRENCH KB.T350C.007
KEYBOARD ZIPPY GERMAN KB.T350C.004
KEYBOARD ZIPPY HUNGAIAN KB.T350C.013
KEYBOARD ZIPPY ITALIAN KB.T350C.006
KEYBOARD ZIPPY JAPAN KB.T350C.008
KEYBOARD ZIPPY KOREA KB.T350C.009
KEYBOARD ZIPPY NORWAY KB.T350C.016
KEYBOARD ZIPPY PORTUGUESE KB.T350C.011
KEYBOARD ZIPPY RUSSIAN KB.T350C.014
KEYBOARD ZIPPY SPANISH KB.T350C.010
KEYBOARD ZIPPY SWEDEN KB.T350C.015
KEYBOARD ZIPPY SWISS/G KB.T350C.008
KEYBOARD ZIPPY THAI KB.T350C.003
KEYBOARD ZIPPY TURKISH
KEYBOARD ZIPPY UK KB.T350C.005
KEYBOARD ZIPPY US INTERNATIONAL KB.T350C.002
LCD
LCD 14.1 ASSY LCD MODULE 14.1" XGA AU (B141XN04 6M.T35V5.012
AND LCD V.25AXXX)
15.0
ASSY LCD MODULE 14.1" XGA CMO (N141X6- 6M.T35V5.013
L01)
ASSY LCD MODULE 14" XGA CPT 6M.T35V5.014
(CLAA141XF01 REV.2)
ASSY LCD MODULE 14" XGA TOPPOLY 6M.T35V5.015
(TD141TGCB1)
ASSY LCD MODULE 15" AU (B150XG02-V1) 6M.T35V5.016
ASSY LCD MODULE 15" HITACHI 6M.T35V5.017
(TX38D81VC1CAB)
ASSY LCD MODULE 15" LG (LP150X08-A3) 6M.T35V5.018
ASSY LCD MODULE 15" HANNSTAR 6M.T35V5.019
(HSD150PX17-A)
ASSY LCD MODULE 15" SANYO (TM150XG- 6M.T35V5.020
02L11)
001-LCD LCD 14.1" XGA AU (B141XN04 V.25AXXX) LK.14105.005
14.1 AND
LCD 14.1" XGA CMO (N141X6-L01) LK.1410D.001
LCD 15.0
LCD 14" XGA CPT (CLAA141XF01 REV.2) LK.14109.002
LCD 14" XGA TOPPOLY (TD141TGCB1) LK.1410I.001
LCD 15" XGA AU (B150XG02-V1) LK.15005.004
LCD 15" XGA HITACHI (TX38D81VC1CAB) LK.15004.004
LCD 15" XGA LG (LP150X08-A3) LK.15008.007
LCD 15" XGA HANNSTAR (HSD150PX17-A) LK.15007.003
LCD 15" XGA SANYO (TM150XG-02L11) LK.1500J.002
008-LCD LCD INVERTER 19.T35V5.001
14.1 AND
LCD 15.0

Chapter 6 89
Picture No. Partname And Description Part Number
005-LCD LCD PANEL WITH LOGO 60.T35V5.005
14.1 AND
LCD 15.0

004-LCD LCD BEZEL -14" 60.T35V5.006


14.1 AND
LCD BEZEL -15" 60.T35V5.007
LCD 15.0

003-LCD LCD BRACKET L14" 33.T35V5.006


14.1 AND LCD BRACKET L15" 33.T35V5.008
LCD 15.0

002-LCD LCD BRACKET R14" 33.T35V5.007


14.1 AND
LCD BRACKET R15" 33.T35V5.009
LCD 15.0

006-LCD LCD COAXIAL CABLE - 14.1" AU 50.T35V5.006


14.1 AND
LCD COAXIAL CABLE - 14" CMO 50.T35V5.007
LCD 15.0
LCD COAXIAL CABLE - 14" CPT 50.T35V5.008
LCD COAXIAL CABLE - 14" TOPPOLY 50.T35V5.009
LCD COAXIAL CABLE - 15" AU 50.T35V5.010
LCD COAXIAL CABLE - 15" HITACHI 50.T35V5.011
LCD COAXIAL CABLE - 15" LG 50.T35V5.012
LCD COAXIAL CABLE - 15" HANNSTAR 50.T35V5.013
LCD COAXIAL CABLE - 15" SANYO 50.T35V5.014
NS LCD RUBBER 47.T35V5.001

NS LCD RUBBER-LOW 47.T35V5.002

Main Board
251-THE MAINBOARD W/ PCMCIA SLOT, HDD CONN MB.T3502.001
SYSTEM (W/O CPU, MEMORY)

90 Chapter 6
Picture No. Partname And Description Part Number
THE PCMCIA SLOT 22.T35V5.001
SYSTEM

HEATSINK
305-THE THERMAL MODULE 60.T35V5.008
SYSTEM

Memory
NS MEMORY DDR333 256MB INFINEON KN.25602.009
HYS64D32020GD-6-B (.14u)
MEMORY DDR333 512MB INFINEON KN.51202.007
HYS64D64020GBDL-6-B (.14u)
MEMORY DDR333 128MB INFINEON KN.12802.006
HYS64D16000GDL-6-B (.14u)
MEMORY DDR333 256MB MICRON KN.25604.009
MT8VDDT3264HDG-335C3 (.13u)
MEMORY DDR333 128MB NANYA KN.12803.008
NT128D64SH4BBGM-6K (.14u)
MEMORY DDR333 256MB NANYA KN.25603.009
NT256D64SH8BAGM-6K (.14u)
Optical Drive
ODD CD-ROM MODULE 24X QSI SCR-242 6M.T35V5.002
MODULE CD-ROM MODULE 24X TEAC CD-224E-C85 6M.T35V5.003
AND
COMBO DVD-ROM MODULE 8X QSI SDR-083 6M.T35V5.004
DRIVE DVD/CDRW COMBO MODULE 24X LITEON 6M.T35V5.006
MODULE LSC024082K
DVD/CDRW COMBO MODULE 24X QSI SBW- 6M.T35V5.007
242
DVD/CDRW COMBO MODULE 24X KME 6M.T35V5.008
UJDA750
DVD/CDRW COMBO MODULE 24X TOSHIBA 6M.T35V5.009
SDR-2412
DVD-RW MODULE TEAC DV-W22E-185 6M.T35V5.011
001-ODD CD-ROM DRIVE 24X QSI SCR-242 KD.24X03.001
MODULE
AND
COMBO
DRIVE
MODULE

CD-ROM DRIVE 24X TEAC CD-224E-C85 KD.24X06.002


DVD-ROM DRIVE 8X QSI SDR-083 KV.08X03.001
DVD/CDRW COMBO DRIVE 24X LITEON KO.T2109.001
LSC024082K
DVD/CDRW COMBO DRIVE 24X QSI SBW-242 KO.24X07.002

Chapter 6 91
Picture No. Partname And Description Part Number
DVD/CDRW COMBO DRIVE 24X KME KO.24X06.002
UJDA750
DVD/CDRW COMBO DRIVE 24X TOSHIBA KO.24X04.002
SDR-2412
DVD-RW DRIVE TEAC DV-W22E-185 KW.02X0D.001
005-ODD OPTICAL DEVICE HOLDER 60.T35V5.004
MODULE
AND
COMBO
DRIVE
MODULE

004-ODD OPTICAL DEVICE BRACKET 33.T35V5.003


MODULE
AND
COMBO
DRIVE
MODULE
251-ODD OPTICAL DEVICE BOARD 55.T35V5.002
MODULE
AND
COMBO
DRIVE
MODULE

MISCELLANEOUS
NS RUBBER FOOT 47.T35V5.003
NS RUBBER FOOT(SMALL) 47.T35V5.004
NS LCD LATCH W/SPRING 6K.T35V5.002
POINTING DEVICE
007-LOGIC TOUCHPAD (SYNAPTICS TM41PDA357) 56.T35V5.001
UPPER
ASSY

Speaker
NS SPEAKER R & L 6K.T35V5.001

Screws
NS SCREW BTP M1,7 x 3.5ZS 86.T35V5.001
NS SCREW BTP M2 x 4 ZS 86.T35V5.002
NS SCREW D-SUB NUT 86.T35V5.003
NS SCREW M1.7 x 2.5ZS 86.T35V5.004
NS SCREW M2 x 6 (B) & NI 86.T35V5.005
NS SCREW M2 x 10 (B) 86.T35V5.006
NS SCREW M2 x 2.3 (NL) 86.T35V5.007

92 Chapter 6
Picture No. Partname And Description Part Number
NS SCREW M2 x 3 (NL) 86.T35V5.008
NS SCREW M2 x 4 (B) 86.T35V5.009
NS SCREW M2 x 6 (NL) 86.T35V5.010
NS SCREW M2.5 x 1.1 (NL) 86.T35V5.011
NS SCREW M2.5 x 15 (NL) 86.T35V5.012
NS SCREW M2.5 x 3 (NL) 86.T35V5.013
NS SCREW M2.5 x 3 (NL) -up 86.T35V5.014
NS SCREW M2.5 x 4 (NL) 86.T35V5.015
NS SCREW M2.5 x 6 (NL) 86.T35V5.016
NS SCREW M3 x 4 (NL) 86.T35V5.017

Chapter 6 93
Appendix A

Model Definition and Configuration

TravelMate 290 Series

Model HDD
CPU LCD ODD Memory WLAN
Number (GB)
290X PM 1.3GHz 14.1 XGA 24xCD 1x128M 20GB N
290Xi PM 1.3GHz 14.1 XGA 24xCD 1x128M/ 20GB/ 11.b
1x 256M 30GB
290XVi PM 1.3GHz 14.1 XGA 8xDVD 1x256M 20GB/ 11.b
30GB
290XCi P-M 1.3GHz 14.1 XGA 24x 1x256M 20GB/ 11b
CDRW+DVD 30GB
290XMi PM 1.3GHz 14.1 XGA DVD-RW 1x256M/ 30GB 11b
2x256M
290LC P-M 1.3G 15.0 XGA 24x 1x256M 30GB N
CDRW+DVD
290LCi P-M 1.3G 15.0 XGA 24x 1x256M/ 30GB/ 11b
CDRW+DVD 2x256M 40GB

290LMi PM 1.3GHz 15.0 XGA DVD-RW 1x256M 40GB/ 11b


2x256M 30GB

Appendix A 94
Appendix B

Test Compatible Components


This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system
functions are tested under Windows® XP Home, Windows® XP Pro environment.
Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Regarding configuration, combination and test procedures, please refer to the TravelMate 290 series
Compatibility Test Report released by the Acer Mobile System Testing Department.

Appendix B 95
Microsoft® Windows® XP Home Environment Test

Item Specifications
Display ViewSonic 17PS
Philips Brilliance 107
Multiscan G200
Modem 3Com 56K Voice Fax Modem
I/O Peripheral
IO - Printer ESPON Epson Color 740
HP Laster Jet 2100 (R)
HP LasterJet 5P (IR)
HP DeskJet 500C
HP DeskJet 3820
I/O - Mouse (PS/2) Microsoft IntelliMouse TrackBall
Microsoft Serial-Mouse
Microsoft IntellMouse 1.1 A
Microsoft IntelliMouse Explorer (optical)
Microsoft IntelliPoint (wireless)
Logitech Mouse-Man
Logitech Home mouse
Logitech TrackMan Marble FX
Logitech Cordless Mouse Pro (wireless)
Logitech TrackMan Live (wireless)
Logitech Cordless Mouse Man Wheel
Lotitech M-S48a
Logitech Mouse-Man (MCV-46)
I/O - Mouse (USB) Microsoft IntelliMouse Explorer(Optical)
Microsoft Wireless IntelliMouse Explorer
Microsoft IntelliMouse Explorer 3.0
Microsoft TrackBall Explorer
Loeitech M-UA34
Logitech Mouse-Man (MCV-46)
Logitech Cordless Mouse Man Optical
Logitech Mini Optical Mouse
Logitech Mouse Man Traveler
Logitech Cordless Optical Track Man
Logitech MouseMan Dual Optical
BTC Optic Mouse
I/O - Mouse (COM) Microsoft IntelliPoint (Wireless)
Microsoft Home mouse
Microsoft Serial-Mouse
Logitech Cordless Mouse Man Wheel
Logitech M-M43
Logitech TrackMan Portable Mouse
I/O - Keyboard (PS/2) Microsoft MS Windows 95
Microsoft Natural
Microsoft Natural Pro
I/O - Keyboard (USB) Chicony USB Keyboard
Logitech Logitech Cordless Keyboard/Mouse
Microsoft Natural
Microsoft Natural Pro

96 Appendix B
Item Specifications
I/O - Speaker (USB) Philips DS350 Speaker
Panasonic EAB-MPC57USB
I/O - Speaker (SPDIF) Creative Desktop Theater 5.1
YAMAHA YAMAHA TSS-1
I/O - Joystick Toshiba
I/O - SCSI IBM SCS 1.5G HDD
Plextor SCSI CD-R
Plextor SCSI CD-ROM
Roich SCSI CD-RW
I/O - USB (Camera) Kodak DVC300
Intel PC Camera Pro Pack
Ricoh ROC 5300
Logitech Quick Cam Pro 3000
I/O - USB (HUB) BELKIN Express Bus HUB
D-LINK HUB
D-Link Ethernet Adapter
Skywell Magic TopLAN Ethernet Adapter
Adapter Xhub+
I/O - Scanner Logitech Page Scan Pro Pack
NEC Full Color Image Scanner
Mustek Scanner 1200sp
I/O - 1394 Device FUJITSU DYNA MO 640
Sony DCR-RTV20 Digital Camera
VST FireWire Hand Drive
I/O - 802.11b Device 3Com Wireless AP (3CRW737A)
Cisco Cisco Wireless AP (AIR-PCM340)
Toshiba BT Modem
PCMCIA Card
LAN Card 3Com Ethernet III Card (3C589B)
3Com 10/100 Lan CardBus with XJACK connector (3CXFE575CT)
3Com 10/100 Lan CardBus (3CCFE575BT)
3Com 32bit CardBus 10/100 BASE-TX (3C575-TX)
3Com TokenLink Velocity 16/4
3Com 10/100 CardBus with XJACK Connector (3CXFE575BT)
3Com Megahertz 10/100 Lan CardBus (3CCFE575CT)
3Com Fast Ethernet 10/100 BASE-TX (3CCFE575CT-D)
ActionTec Data Link 56K PC Card Fax Modem (MDV9012-01)
IBM Ethernet Card
IBM Token Ring Card
TDK Network Flyer CardBus 100BaseTX/10BaseT (LAK-CB100AX)
TDK LAN Flyer (LAK-CB100AX)
USRobotics Megahertz 128M ISDN
Xircom 32bit CardBus Ethernet 10/100 (CBE-100)
Xircom CreditCard Ethernet 10/100 (CEB3B-100TX)
LINKSYS Ethernet Card
Modem Card 3Com Megahertz 56K Modem (XJ2560)
3Com 56K Global Modem PC Card (3CCM156B)
3Com WinModem PC Card with XJACK Connector (3CXM356)
3Com U.S.Robotics 56KWinmodem(Model:3013)
DELL Data/Fax Modem 2400/9600bps(24/96)
DELL Data/Fax Modem 14400/14400bps(14.4)

Appendix B 97
Item Specifications
DELL Data/Fax Modem 28.8Kbps/14.4Kbps(V.34XJ)
EXP Fax/Data modem 9600/2400
Robotics WorldPort 14400 Fax/Data modem
USRobotics Megahertz 56K Modem (XJ5560)
USRobotics Upgradeable 33.6K Modem (SP1336)
Xircom RealPort Modem56 (RM56V1)
Xircom 32bit CardBus Modem56 WinGlobal (CBM56WG)
New Media 33.6 Netsurfer
56K+Fax Gold Card Multi-Function Card
BLASTER Modem 56K Flash56 PCMCIA(D15610)
Combo Card 3Com Ethernet III LAN+33.6K Modem (3C562C/3C563C)
3Com Ethernet III LAN+33.6K Modem (3C562D/3C563D)
3Com 10/100 Lan+56K Modem (3CCFEM556)
3Com 10/100 CardBus Lan+56K Modem (3CCFEM656B)
Olicom GoCard Ethernet+33.6K Modem
Xircom CreditCard Ethernet+33.6K Modem
Xircom CreditCard Ethernet 10/100 + Modem56
Xircom RealPort Card Ethernet 10/100+56K Modem(RBEM56G-100)
Xircom Ethernet 10/100+Modem 56K (RBEM56G-100)
SCSI Card Adaptec SlimSCSI 36bit (1480A) CardBus UltraSCSI
Adaptec SlimSCSI 16 bits (1460B)
Storage Card Fujitsu SRAM Card
Pretec MPEG-I Card
Margi MPEG-II Card
Pretec 8M/16M Flash Card
Kingston Flash Card 64MB
Feiya Smart Media Flash Memory Card To PCMCIA (32MB)
Feiya Compact Flash Card (32MB)
Iomega Clik! PC Card 40MB
Toshiba Microdriver 2G HDD
Toshiba Microdriver 5G HDD
IBM Microdriver 1G
Panasonic Secure Digital 8/16/32/64/128/256/512M
Toshiba Secure Digital 8/16/32/64/128M
Toshiba SmartMedia 2/4/8/16/32/64/128/2 5V/4 5V
Samsung SmartMedia 8/16/32/64/128
SanDisk Secure Digital 16/128M
Wireless LAN/Bluetooth Card Cisco AIR PCM-340 wireless lan card
3Com Airconnect 3CRWE 737A wireless lan card
Toshiba Bluetooth PCMIA Card
Orinoco Wireless PC Card (GOLD)
Dell TureMobile 1170 AP
SMC EZ Connect 802.11a Wireless Cardbus adapter (SMC2735W)
Intel PRO/Wireless 5000 CardBus LAN Adapter (WCB5000AM)
USB 2.0 PCMCIA Card Adaptec USB2.0 Connect CardBus Card (AUA-1420)
Other Socket Serial I/O Card
DELL Audio Card
DELL IEEE-1394a PC Card for PC System
Toshiba PC Card Fingerprint Reader
Nokia Nokia PCMCIA Phonecard

98 Appendix B
Microsoft® Windows® XP Pro Environment Test

Item Specifications
Display ViewSonic 17PS
Philips Brilliance 107
Multiscan G200
Modem 3Com 56K Voice Fax Modem
I/O Peripheral
IO - Printer ESPON Epson Color 740
HP Laster Jet 2100 (R)
HP LasterJet 5P (IR)
HP DeskJet 500C
HP DeskJet 3820
I/O - Mouse (PS/2) Microsoft IntelliMouse TrackBall
Microsoft Serial-Mouse
Microsoft IntellMouse 1.1 A
Microsoft IntelliMouse Explorer (optical)
Microsoft IntelliPoint (wireless)
Logitech Mouse-Man
Logitech Home mouse
Logitech TrackMan Marble FX
Logitech Cordless Mouse Pro (wireless)
Logitech TrackMan Live (wireless)
Logitech Cordless Mouse Man Wheel
Lotitech M-S48a
Logitech Mouse-Man (MCV-46)
I/O - Mouse (USB) Microsoft IntelliMouse Explorer(Optical)
Microsoft Wireless IntelliMouse Explorer
Microsoft IntelliMouse Explorer 3.0
Microsoft TrackBall Explorer
Loeitech M-UA34
Logitech Mouse-Man (MCV-46)
Logitech Cordless Mouse Man Optical
Logitech Mini Optical Mouse
Logitech Mouse Man Traveler
Logitech Cordless Optical Track Man
Logitech MouseMan Dual Optical
BTC Optic Mouse
I/O - Mouse (COM) Microsoft IntelliPoint (Wireless)
Microsoft Home mouse
Microsoft Serial-Mouse
Logitech Cordless Mouse Man Wheel
Logitech M-M43
Logitech TrackMan Portable Mouse
I/O - Keyboard (PS/2) Microsoft MS Windows 95
Microsoft Natural
Microsoft Natural Pro
I/O - Keyboard (USB) Chicony USB Keyboard
Logitech Logitech Cordless Keyboard/Mouse
Microsoft Natural
Microsoft Natural Pro

Appendix B 99
Item Specifications
I/O - Speaker (USB) Philips DS350 Speaker
Panasonic EAB-MPC57USB
I/O - Speaker (SPDIF) Creative Desktop Theater 5.1
YAMAHA YAMAHA TSS-1
I/O - Joystick Toshiba
I/O - SCSI IBM SCS 1.5G HDD
Plextor SCSI CD-R
Plextor SCSI CD-ROM
Roich SCSI CD-RW
I/O - USB (Camera) Kodak DVC300
Intel PC Camera Pro Pack
Ricoh ROC 5300
Logitech Quick Cam Pro 3000
I/O - USB (HUB) BELKIN Express Bus HUB
D-LINK HUB
D-Link Ethernet Adapter
Skywell Magic TopLAN Ethernet Adapter
Adapter Xhub+
I/O - Scanner Logitech Page Scan Pro Pack
NEC Full Color Image Scanner
Mustek Scanner 1200sp
I/O - 1394 Device FUJITSU DYNA MO 640
Sony DCR-RTV20 Digital Camera
VST FireWire Hand Drive
I/O - 802.11b Device 3Com Wireless AP (3CRW737A)
Cisco Cisco Wireless AP (AIR-PCM340)
Toshiba BT Modem
PCMCIA Card
LAN Card 3Com Ethernet III Card (3C589B)
3Com 10/100 Lan CardBus with XJACK connector (3CXFE575CT)
3Com 10/100 Lan CardBus (3CCFE575BT)
3Com 32bit CardBus 10/100 BASE-TX (3C575-TX)
3Com TokenLink Velocity 16/4
3Com 10/100 CardBus with XJACK Connector (3CXFE575BT)
3Com Megahertz 10/100 Lan CardBus (3CCFE575CT)
3Com Fast Ethernet 10/100 BASE-TX (3CCFE575CT-D)
ActionTec Data Link 56K PC Card Fax Modem (MDV9012-01)
IBM Ethernet Card
IBM Token Ring Card
TDK Network Flyer CardBus 100BaseTX/10BaseT (LAK-CB100AX)
TDK LAN Flyer (LAK-CB100AX)
USRobotics Megahertz 128M ISDN
Xircom 32bit CardBus Ethernet 10/100 (CBE-100)
Xircom CreditCard Ethernet 10/100 (CEB3B-100TX)
LINKSYS Ethernet Card
Modem Card 3Com Megahertz 56K Modem (XJ2560)
3Com 56K Global Modem PC Card (3CCM156B)
3Com WinModem PC Card with XJACK Connector (3CXM356)
3Com U.S.Robotics 56KWinmodem(Model:3013)
DELL Data/Fax Modem 2400/9600bps(24/96)
DELL Data/Fax Modem 14400/14400bps(14.4)

100 Appendix B
Item Specifications
DELL Data/Fax Modem 28.8Kbps/14.4Kbps(V.34XJ)
EXP Fax/Data modem 9600/2400
Robotics WorldPort 14400 Fax/Data modem
USRobotics Megahertz 56K Modem (XJ5560)
USRobotics Upgradeable 33.6K Modem (SP1336)
Xircom RealPort Modem56 (RM56V1)
Xircom 32bit CardBus Modem56 WinGlobal (CBM56WG)
New Media 33.6 Netsurfer
56K+Fax Gold Card Multi-Function Card
BLASTER Modem 56K Flash56 PCMCIA(D15610)
Combo Card 3Com Ethernet III LAN+33.6K Modem (3C562C/3C563C)
3Com Ethernet III LAN+33.6K Modem (3C562D/3C563D)
3Com 10/100 Lan+56K Modem (3CCFEM556)
3Com 10/100 CardBus Lan+56K Modem (3CCFEM656B)
Olicom GoCard Ethernet+33.6K Modem
Xircom CreditCard Ethernet+33.6K Modem
Xircom CreditCard Ethernet 10/100 + Modem56
Xircom RealPort Card Ethernet 10/100+56K Modem(RBEM56G-100)
Xircom Ethernet 10/100+Modem 56K (RBEM56G-100)
SCSI Card Adaptec SlimSCSI 36bit (1480A) CardBus UltraSCSI
Adaptec SlimSCSI 16 bits (1460B)
Storage Card Fujitsu SRAM Card
Pretec MPEG-I Card
Margi MPEG-II Card
Pretec 8M/16M Flash Card
Kingston Flash Card 64MB
Feiya Smart Media Flash Memory Card To PCMCIA (32MB)
Feiya Compact Flash Card (32MB)
Iomega Clik! PC Card 40MB
Toshiba Microdriver 2G HDD
Toshiba Microdriver 5G HDD
IBM Microdriver 1G
Panasonic Secure Digital 8/16/32/64/128/256/512M
Toshiba Secure Digital 8/16/32/64/128M
Toshiba SmartMedia 2/4/8/16/32/64/128/2 5V/4 5V
Samsung SmartMedia 8/16/32/64/128
SanDisk Secure Digital 16/128M
Wireless LAN/Bluetooth Card Cisco AIR PCM-340 wireless lan card
3Com Airconnect 3CRWE 737A wireless lan card
Toshiba Bluetooth PCMIA Card
Orinoco Wireless PC Card (GOLD)
Dell TureMobile 1170 AP
SMC EZ Connect 802.11a Wireless Cardbus adapter (SMC2735W)
Intel PRO/Wireless 5000 CardBus LAN Adapter (WCB5000AM)
USB 2.0 PCMCIA Card Adaptec USB2.0 Connect CardBus Card (AUA-1420)
Other Socket Serial I/O Card
DELL Audio Card
DELL IEEE-1394a PC Card for PC System
Toshiba PC Card Fingerprint Reader
Nokia Nokia PCMCIA Phonecard

Appendix B 101
102 Appendix B
Appendix C

Online Support Information


This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch
office. Acer Branch Offices may access our website. However some information sources will require a user
i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acer's Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acer's Notebook, Desktop and
Server models including:
T Service guides for all models
T User's manuals
T Training materials
T Bios updates
T Software utilities
T Spare parts lists
T TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our
technical material.
Also contained on this website are:
T Detailed information on Acer's International Traveler's Warranty (ITW)
T Returned material authorization procedures
T An overview of all the support services we offer, accompanied by a list of telephone, fax and email
contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or
comments, please do not hesitate to communicate these to us.

Appendix C 103
104 Appendix C
Index

A Keyboard or Auxiliary Input Device Check 63

AC Adapter 28 M
AFLASH Utility 42 Machine Disassembly 43
B Memory Check 63
Model Definition 94
Battery Pack 47 Modem Combo Card
BIOS Setup Utility 33 external 49
BIOS Utility 33
Basic System Settings 35 O
Navigating 33
Startup Configuration 38 Online Support Information 103
System Information 34
System Security 34, 41
P
Panel
D
Bottom 11
DIMM Power System Check
external 48 Battery Pack 65
removing 48 Power Adapter 64, 65
Disassembly
Battery Pack 46
R
CD-ROM/DVD-ROM Module 51
RMA 79
Floppy Disk Drive 57
Machine 43
Procedure Flowchart 45
S
System Check Procedures 62
E System Diagnostic Diskette 42
Error Symptom-to-Spare Part Index 67 System Utilities 33
External CD-ROM Drive Check 62 System Utility Diskette 42

F T
Features 1 Temperature 29
Flash Utility 42 Test Compatible Components 95
Floppy Disk Touchpad Check 65
removing the 57 Troubleshooting 61
FRU (Field Replaceable Unit) List 79
U
I Undetermined Problems 73
Intermittent Problems 72 utility
BIOS 33
J
Jumper and Connector Locations 75
W
Top View 75 Windows 2000 Environment Test 96

Index 105

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