Field Replaceable Units

Hard Drive Replacement

Procedure
X2510/X4510/X6510/X8510/X10K and M160
Appliances
June 2017

DC000062 rev A01

Copyright Notice

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SecureSphere Field Replaceable Units Hard Drive Replacement Procedure 2

 Copyright Notice

PATENT INFORMATION
The software described in this document is covered by one or more
of the following patents: US Patent Nos. 7,640,235, 7,743,420,
7,752,662, 8,024,804, 8,051,484, 8,056,141, 8,135,948, 8,181,246,
8,392,963, 8,448,233, 8,453,255, 8,713,682, 8,752,208, 8,869,279
and 8,904,558, 8,973,142, 8,984,630, 8,997,232, 9,009,832,
9,027,136, 9,027,137, 9,128,941, 9,148,440, 9,148,446 and
9,401,927
Imperva Inc. General Information:
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Redwood Shores, CA 94065 USA Websie:
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Tel: +1 (650) 345-9000
DC000062 rev A01
Imperva-SecureSphere-FRU-Hard Drive Replacement Procedure -v1

SecureSphere Field Replaceable Units Hard Drive Replacement Procedure 3

Before You Begin

Before You Begin

Pay Attention: If you receive for a replacement

more than one HDD, you must replace all drives and
not just the faulty one.

Determine which of the disk drives has failed as follows:

1. Run the command
impctl platform storage raid adaptec arcconf
getconfig 1
2. Under the Logical device information section, review the
Logical device segment information section to determine the
faulty HDD.
For example:
-------------------------------------------
Logical device segment information
-------------------------------------------
Segment 0 :
Present (Controller:1,Connector:0,Device:0)
WD-WMC6N0E9DT2X
Segment 1 :
Failed/Missing
(Controller:1,Connector:0,Device:1)
WD-WMC6N0E46YU2
Segment 2 :
Present (Controller:1,Connector:0,Device:2)
WD-WMC6N0E1H94U

4 SecureSphere Field Replaceable Units Hard Drive Replacement Procedure

 Replacement Disk Drive

For an appliance with two HDDs, Connector 0 and Device 0

means the upper HDD and Connector 0 and Device 1 means the
lower HDD.
For an appliance with three HDDs, Connector 0 and Device 0
means the upper left HDD, Connector 0 and Device 1 means the
lower left HDD and Connector 0 and Device 2 means the upper
right HDD.

Replacement Disk Drive

If one of the disk drive fails, you can replace it while the appliance is
running.

Obtaining a Replacement Disk Drive

To obtain a replacement disk drive, contact Imperva support.

Preparing the Appliance

The disk drives are hot-swappable. There is no need to power down
the appliance before replacing one of the disk drives.

SecureSphere Field Replaceable Units Hard Drive Replacement Procedure 5

Replacement Disk Drive

Removing a Disk Drive

Before removing a disk drive, determine which unit is not
functioning properly. Be sure you are removing the correct unit.
To remove a disk drive:
1. Push the drive tray’s latch to the left.
2. Swing the door open.

3. Pull the drive tray out.

6 SecureSphere Field Replaceable Units Hard Drive Replacement Procedure

 Replacement Disk Drive

4. Remove the four screws on the bottom of the drive tray.

SecureSphere Field Replaceable Units Hard Drive Replacement Procedure 7

Replacement Disk Drive

5. Lift the the hard disk out of the tray.

6. Insert the replacement hard disk into the tray.
7. Secure the hard disk in the tray with the four screws that you
removed in step 4.

Installing a Disk Drive

To install a disk drive:
1. Slide the disk drive tray into the slot until you hear it click into
place.
2. Make sure the tray’s latch is fully closed.
3. The RAID re-build process begins after approximately one
minute, in the course of which, the contents of the two disks
are synchronized. This process may take several hours.
4. During the process, you can run the command
impctl platform storage raid adaptec arcconf
getconfig 1
to see the State of the disk, which should be Rebuilding (see
example below).
-------------------------------------------
Physical Device information
-------------------------------------------
Device #0
Device is a Hard drive
State
: Rebuilding
Supported
: Yes
Transfer Speed
: SATA 6.0 Gb/s
Reported Channel,Device(T:L)
: 0,0(0:0)

8 SecureSphere Field Replaceable Units Hard Drive Replacement Procedure

 Replacement Disk Drive

Reported Location
: Connector 0, Device 0
Vendor
: WDC
Model
: WD2005FBYZ-01YCB
Firmware
: RR07
Serial number
: WD-WMC6N0E9DT2X
Size
: 1907729 MB
Write Cache
: Enabled (write-back)
FRU
: None
S.M.A.R.T.
: No
S.M.A.R.T. warnings
: 0
Power State
: Full rpm
Supported Power States
: Full rpm,Powered off,Reduced rpm
NCQ status
: Enabled

SecureSphere Field Replaceable Units Hard Drive Replacement Procedure 9

Replacement Disk Drive

5. Run the command

impctl platform storage raid adaptec arcconf
getstatus 1
to see the Status of the rebuild process (see example below).
Controllers found: 1
Logical device Task:
Logical device : 0
Task ID : 102
Current operation : Rebuild
Status : In
Progress
Priority : High
Percentage complete : 91

10 SecureSphere Field Replaceable Units Hard Drive Replacement Procedure

 Replacement Disk Drive

6. When the rebuild process finishes run the command

impctl platform storage raid adaptec arcconf
getconfig 1
to see the Status of logical device of the disk, which should be
Optimal (see example below).
-------------------------------------------
Logical device information
-------------------------------------------
Logical device number 0
Logical device name
: raid 5 rr07
RAID level
: 5
Status of logical device
: Optimal
Size
: 3809270 MB
Stripe-unit size
: 256 KB
Read-cache mode
: Enabled
Write-cache mode
: Enabled (write-back)
Write-cache setting
: Enabled (write-back)
Partitioned
: Yes
Protected by Hot-Spare
: No
Bootable
: Yes

SecureSphere Field Replaceable Units Hard Drive Replacement Procedure 11

Replacement Disk Drive

Failed stripes
: No
Power settings
: Disabled

-------------------------------------------

12 SecureSphere Field Replaceable Units Hard Drive Replacement Procedure